• Proceedings of the Korean Operations and Management Science Society Conference
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• 2000.04a
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• pp.653-656
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• 2000

본 연구에서는 정보기술 및 시스템이 제조기업의 경영성과에 미치는 영향을 평가하기 위해 사전평가, 과정평가, 사후평가의 3단계 성과평가모델을 제안하고 특히, 사후평가에서는 BSC(Balanced Scorecard)의 4가지 관점인 재무, 내부 프로세스 평가영역에 대해 구매, 설계, 생산, 물류, 판매, 서비스, 연구/개발, 환경의 8가지 핵심 업무 영역으로 구분하고, 조직(학습 및 성장), 고객 평가영역에 대해서는 기업전체 또는 각 단위 사업부문별 평가를 바탕으로 각 영역별 KPI(Key Performance Index)와 KPI 영향도를 측정한다. 이러한 평가모델을 통해 시스템 도입과 활용의 전 과정을 고려하여 시스템이 업무 영역간의 재무적, 비재무적 성과에 미치는 영향을 분석할 수 있다.

• Journal of Industrial Convergence
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• v.22 no.2
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• pp.1-12
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• 2024

This study investigates what decisions have an impact on bank performance. A panel regression analysis was conducted using data from the financial statements of banks located in the United States from 2013 to 2022, and the effects of explanatory variables were examined through hierarchical panel regression analysis divided into financial decision-making and management decision-making. In addition, by analyzing performance separately from the creditor and shareholder perspectives (hereinafter referred to as overall) and from the shareholder perspective alone, it suggests which elements should be utilized and how to improve performance from each perspective. When a panel regression analysis was performed using only liquidity and stability, dependency on deposits and the interest coverage ratio had a statistically significant impact from the perspective of overall performance, and the debt ratio also had a statistically significant impact from the perspective of shareholder performance. When adding non-technical factors, only the labor cost ratio among non-technical factors was found to be statistically significant from the overall performance perspective, and although the non-technical factors were not statistically significant from the shareholder performance perspective, the cash ratio was found to have a statistically significant impact. Lastly, when adding technical innovation elements, the intangible asset ratio was not statistically significant from the overall performance perspective, but was significant from the shareholder performance perspective. The significance and implications of this study are that there are differences in factors that can affect the performance of overall or shareholder and that various decision-making factors can affect a bank's performance.

• Information Systems Review
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• v.18 no.2
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• pp.79-106
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• 2016

Service innovation is one means of gaining an advantage in a highly competitive environment. Although numerous studies have stressed the importance of service innovation, traditional good-dominant logic is still used in service innovation literature. Furthermore, few studies have been conducted on the link between service innovation and its antecedents in terms of service-oriented approach. To fill the gap, this article theoretically and empirically examines service innovation and its antecedents and consequences. Based on service-dominant logic and resource advantage theory, the current study aims to understand the effect of antecedents on service innovation as well as to identify the effect of service innovation on firm performance (i.e., non-financial and financial performance). Three service innovation activities, namely service creation-focused innovation, service delivery-focused innovation, and customer interaction-focused innovation, and four antecedents of service innovation, including human resource management capability, collaboration capability, marketing capability, and information technology capability, are identified based on Den Hertog (2000)'s service innovation framework. By using the empirical data collected from 189 service firms in Korea, this study explores the causal relationship among antecedents, service innovation and firm performance. Findings indicate that human resource management and marketing capabilities influence the three types of service innovation, whereas collaboration and information technology capabilities have a significant effect on both service creation-focused innovation and service delivery-focused innovation. In particular, human resource management capability is strongly related to customer interaction-focused innovation. The three types of service innovation have a positive influence on non-financial performance, whereas service delivery-focused innovation and customer interaction-focused innovation positively influence financial performance. These results support the crucial effects of antecedents, such as human resource management, collaboration, marketing and information technology capabilities, on service innovation.

• 한국IT서비스학회:학술대회논문집
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• 2005.11a
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• pp.600-607
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• 2005

최근 무형자산의 중요성과 함께 많은 선진기업들은 지속적인 가치창출을 위한 전략수립 및 수행절차를 통해 경쟁우위를 갖는데 노력하고 있다. BSC는 기업의 전략을 전사조직 차원에서 실행 시킬 수 있는 기반을 조성하며, 기업의 자원을 핵심역량에 집중시켜 전략의 실행력을 구체화하기 위한 경영기법 중 하나로 자리잡고 있으며, 이미 국내 다양한 공공 및 민간부문에서 BSC도입을 통해 기업전략과의 연계를 강화해 나가고 있는 추세이다. 그러나 특정산업에 따라 각 산업의 특성을 고려한 BSC기반의 CSF(사업핵심성공요소)와 KPI(주요성과지표) Pool에 대한 실질적인 연구는 다소 미흡한 실정이다. 국내 건설업인 경우, 관리의 복잡성으로 인해 아직까지 재무적 손익 중심의 성과측정에 주로 의존하고 있으며, 비재무적인 측면의 다양한 성과지표를 포함하지 못하고 있는 실정이다. 이에 본 연구에서는 건설산업에 적합한 BSC관점을 고려한 건설업의 CSF/KPI Pool를 제시하고 도출된 CSF가 기업의 경영성과와 어떤 상관관계를 살펴봄으로써 실제 의미가 있는지 알아보는데 목적을 두고 있다. 본 연구결과는 건설 산업에서의 성과측정의 기초자료로서 활용되어 체계적인 성과관리의 향상에 기여하고 미래 성과창출의 유인을 제공하고자 한다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.2
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• pp.681-688
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• 2010

As the concerning about Corporate Social Responsibility(CSR) is increasing, corporate's expenditure about Corporate Social Responsibility is increasing year and year. As for this, we need the research about the effect of the expenditure about corporate social responsibility on financial performance. So, lot's of empirical researches have been tested in order to prove the relations between Corporate Social Responsibility and Financial Performance. But their results of study different from those of researchers due to the reasons of different methodologies and varieties of variables measuring. Therefore, in this article, setting two hypotheses with sampling 600 corporate firms from 2003 to 2005,first we analyzed financial performance of corporate which is carrying execution into corporate social responsibility and which is not. Second, we analyzed corporate which is carrying execution into corporate social responsibility before and after. In results of this paper, carrying execution into corporate social responsibility affects financial performance badly in short term. That's why we need to study for further more long term periods such as after 5-years or so. And financial performance of corporate which is carrying execution into corporate social responsibility is higher than others, accepting the second hypothesis just as this paper has set.

• Information Systems Review
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• v.21 no.2
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• pp.139-155
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• 2019

Recently, the domestic e-commerce market has achieved remarkable growth through the spread of e-commerce throughout the industry. Nevertheless, the ratio of e-commerce use by our small and medium-sized enterprises has turned out to be very low. The reason for this low participation rate of SMEs in B2B e-commerce market is due to various reasons, but also the lack of empirical performance measurement and evaluation considering the characteristics of B2B e-commerce market in which SMEs participate. Therefore, this study was intended to analyze the effectiveness of B2B e-commerce use of B2B e-commerce to companies that are provided in conjunction with e-Marketplace by public credit guarantee agencies with experience in use. To this end, 14 items related to finance derived through prior research were used to conduct management performance analysis and hypothesis verification from a financial perspective. The implications of this study are expected to be that an empirical performance analysis from the financial perspective of a B2B e-commerce guarantee Utilized company can be used as a basis for policymaking for the activation of the B2B e-commerce guarantee in the future, thus contributing to the establishment of a stable business environment by supporting the expansion of e-commerce by small and medium-sized businesses.

• Management & Information Systems Review
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• v.31 no.4
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• pp.491-516
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• 2012

The KPI of the four perspectives in BSC need to modify because of the change of management environment. In particular, the KPI of the financial perspective needs to modify necessarily. The KPI of financial perspective has been consisted of short-term measures: net profit current year, operating profit, ROE, ROIC, and EVA. But this financial indicators cannot afford to represent essential corporate sustainability management in the change of management environment. So this study suggests CSV(Creating Shared Value) as an additional KPI of financial perspective. And this study investigates whether CSV represents business performance as the additional KPI in BSC adoption firms. To verify a hypothesis, the sample includes listed firms announcing CSR index publicly between 2005 and 2010. The results of this study are summarized as follows. The high CSV firms is higher on the value relevance of firm in comparison with low CSV firms. Moreover, The firm value of BSC adoption firms is lower than otherwise, but it is insignificant. Limitation of Our study is that we have no choice but to use dummy variable. Because it is a material question as CSV measurement. Nevertheless, contribution of our study is to suggest new KPI of BSC perspective to meet management environment.

• The Journal of the Korea Contents Association
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• v.18 no.4
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• pp.444-453
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• 2018

The study addresses the analysis on the financial determinants of corporate research and development (R&D) expenditure in finance. Overall level of R&D spending was estimated as one of the top-tier on a global basis and a majority of the expenditure was invested by large domestic firms in private sector. Consequently, financial factors that influence R&D intensity were empirically tested in the first hypothesis by using conditional quantile regression model for firms listed in KOSPI stock market in the post-era of the global financial turmoil. Firms in the groups of high- and low-R&D intensity were statistically compared to detect financial differences in the second hypothesis which was accompanied by the test of multi-logit model that included firms without R&D outlay. Concerning the results of the hypothesis tests, R&D spending of the prior fiscal year, firm size, business risk and advertising expense overall showed statistically significant impacts to determine the level. As an extended study of [1] that had examined financial factors of R&D intensity at the macro-level, the results of the present study are anticipated to contribute to maximizing shareholders' wealth in advance or emerging capital markets, when applied to find an optimal level of R&D expenditure.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.4
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• pp.446-453
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• 2018

The study examines corporate research & development (R&D) expenditure in modern finance. Firms may face one of the essential issues to maintain their optimal levels of R&D expenditures in order to increase corporate profit. Accordingly, financial determinants that may influence R&D spending are statistically tested for firms listed on the KOSPI stock market during the period from 2010 to 2015. Financial determinants which may discriminate between firms in high-growth and low-growth industries are examined on a relative basis. Explanatory variables including one-period lagged R&D expenses (Lag_RD), cross-product term between the Lag_RD and type of industry (as a dummy variable), and advertising expenses (ADVERTISE) significantly influenced corporate R&D intensity. Moreover, high-growth firms in domestic capital markets showed higher Lag_RD, profitability (PROF) and foreign equity ownership (FOS) than their counterparts in low-growth sectors, whereas low-growth firms had higher market-value based leverage (MLEVER) and ADVERTISE. Overall, these results are expected to influence decision-making of firms concerning the optimal level of R&D expenditure, which may in turn enhance shareholder wealth.

• Proceedings of the KAIS Fall Conference
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• 2008.11a
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• pp.138-143
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• 2008

지식경영을 위한 기업의 투자는 지속되고 있다. 그러나 기업의 규모, 업종, 시스템에 대한 이해도 등 여러 가지 분류에 따라 도입 방법, 규모가 상이하다. 지식경영에 대한 이해는 경제의 권력이 지식인에게 소유될 것이라는 피터 드럭커의 주장과 함께 관심이 극대화되었다. 그러나 지식경영이 경영성과와 상관성이 높지 않다는 연구결과도 있다. 본 연구는 이러한 현상을 실증적으로 분석하기 위해 한국의 중부권 내 제조업 중심으로 지식경영실천유형의 부호화 및 개인화의 수준을 분석하고 이러한 유형이 경영성과와 어떤 상관성이 있는지 평균분석, 상관분석을 통해 연구하였다. 경영성과의 측정 변수는 BSC의 재무적 관점, 고객 관점, 직무 관점, 학습 및 성장관점의 측정 변수를 활용하였다.