• Title/Summary/Keyword: 이용자 통제성

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The Role of Control Transparency and Outcome Feedback on Security Protection in Online Banking (계좌 이용 과정과 결과의 투명성이 온라인 뱅킹 이용자의 보안 인식에 미치는 영향)

  • Lee, Un-Kon;Choi, Ji Eun;Lee, Ho Geun
    • Information Systems Review
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    • v.14 no.3
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    • pp.75-97
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    • 2012
  • Fostering trusting belief in financial transactions is a challenging task in Internet banking services. Authenticated Certificate had been regarded as an effective method to guarantee the trusting belief for online transactions. However, previous research claimed that this method has some loopholes for such abusers as hackers, who intend to attack the financial accounts of innocent transactors in Internet. Two types of methods have been suggested as alternatives for securing user identification and activity in online financial services. Control transparency uses information over the transaction process to verify and to control the transactions. Outcome feedback, which refers to the specific information about exchange outcomes, provides information over final transaction results. By using these two methods, financial service providers can send signals to involved parties about the robustness of their security mechanisms. These two methods-control transparency and outcome feedback-have been widely used in the IS field to enhance the quality of IS services. In this research, we intend to verify that these two methods can also be used to reduce risks and to increase the security protections in online banking services. The purpose of this paper is to empirically test the effects of the control transparency and the outcome feedback on the risk perceptions in Internet banking services. Our assumption is that these two methods-control transparency and outcome feedback-can reduce perceived risks involved with online financial transactions, while increasing perceived trust over financial service providers. These changes in user attitudes can increase the level of user satisfactions, which may lead to the increased user loyalty as well as users' willingness to pay for the financial transactions. Previous research in IS suggested that the increased level of transparency on the process and the result of transactions can enhance the information quality and decision quality of IS users. Transparency helps IS users to acquire the information needed to control the transaction counterpart and thus to complete transaction successfully. It is also argued that transparency can reduce the perceived transaction risks in IS usage. Many IS researchers also argued that the trust can be generated by the institutional mechanisms. Trusting belief refers to the truster's belief for the trustee to have attributes for being beneficial to the truster. Institution-based trust plays an important role to enhance the probability of achieving a successful outcome. When a transactor regards the conditions crucial for the transaction success, he or she considers the condition providers as trustful, and thus eventually trust the others involved with such condition providers. In this process, transparency helps the transactor complete the transaction successfully. Through the investigation of these studies, we expect that the control transparency and outcome feedback can reduce the risk perception on transaction and enhance the trust with the service provider. Based on a theoretical framework of transparency and institution-based trust, we propose and test a research model by evaluating research hypotheses. We have conducted a laboratory experiment in order to validate our research model. Since the transparency artifact(control transparency and outcome feedback) is not yet adopted in online banking services, the general survey method could not be employed to verify our research model. We collected data from 138 experiment subjects who had experiences with online banking services. PLS is used to analyze the experiment data. The measurement model confirms that our data set has appropriate convergent and discriminant validity. The results of testing the structural model indicate that control transparency significantly enhances the trust and significantly reduces the risk perception of online banking users. The result also suggested that the outcome feedback significantly enhances the trust of users. We have found that the reduced risk and the increased trust level significantly improve the level of service satisfaction. The increased satisfaction finally leads to the increased loyalty and willingness to pay for the financial services.

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Information Technology and Social Science Information Services (정보기술과 사회과학 정보봉사)

  • Jeong Dong-Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.25
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    • pp.295-324
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    • 1993
  • 최근 정보기술의 급속한 발달 따라 사회 전반적인 체제의 정보화 현상으로 개인이나 조직의 활동이 정보와 밀접한 관련성을 가지게 됨으로써 이용자의 정보 수요에 적합한 정보원을 제공하는 매개자의 기능을 수행하고 있는 정보전문가의 역할이 한층 더 부각되고 있다. 이러한 영향이 도서관이나 정보센터의 모든 활동에 파급됨에 따라 정보를 수집, 가공, 분석. 저장 및 전달을 담당하고 있는 정보 전문가는 종래의 문헌중심봉사(book-based service)에서 정보중심봉사(information-based service) 형태로 역할 변환이 요구되고 있다. 특히 주제전문 봉사를 담당하고 있는 사서나 정보전문가는 이러한 정보기술의 파급효과를 더욱 실감하고 있는 실정이다. 이러한 상황에서 본 연구는 첫째, 정보기술의 발달이 사회과학 분야의 정보봉사에 미치는 영향과 효과를 살펴보고. 둘째로 사회과학 분야 정보제공을 위한 정보시스템의 특성 분석과 정보기술을 매체로 이용하고 있는 정보전문가의 정보기술에 대한 인식을 실증적으로 분석하고 있으며, 마지막으로 정보사회에서 다양한 정보제공을 담당할 사회과학 정보전문가의 새로운 역할 모델을 제시하고 있다. 사회과학 분야의 정보제공을 효율적으로 수행하기 위한 정보시스템의 구축은 학제적 성을 지니고 있는 사회과학 전반에 대한 이해와 특성을 파악함으로써 가능하다. 사회과학의 연구대상은 인간 상호작용에 관한 지식의 전반적인 분야를 포괄하고 있어 많은 주제분야가 서로 중복되거나 상호 호환적인 성격을 지니고 있기에. 사회과학 정보시스템이 이용자의 정보요구에 만족을 주기 위해서는 이용자의 유형, 정보요구의 형태 및 그 해결방안에 일차적 관심을 가져야한다. 사회과학 분야의 정보유통 체제를 살펴보면, 대부분 통계자료나 단편적인 데이타로 시작되는 원자료가 사회과학자나 연구자에 의해 "지적 변환(intellectual transformation)" 과정을 거쳐 논문이나 저서 등과 같은 정형화된 문헌의 형태로 나타나게 된다. 정형화된 문헌이 다른 이용자의 요구에 효율적으로 이용되기 위하여 다시 "서지적 변형(bibliographic transformation)" 과정이 수반됨으로써 도서관이나 정보센터의 정보시스템에서 문헌검색이 가능하게 된다. 정보기술의 발달과 보급 이전에는 서지적 변형 단계에서 대부분 정보제공시스템의 역할이 종결되었으나, 최근 정보기술의 활용으로 서지적 변형 후 각종 정보자료의 색인과 초록 및 네트웍 화를 통한 자동화 과정이 이루어짐으로써 이용자의 정보요구에 최대의 만족을 제공할 수 있는 정보자료의 체계적인 분석과 효율적인 통제로 포괄적인 정보관리 차원으로 이전되고 있음을 알 수 있다. 사회과학 분야를 담당하고 있는 사서를 대상으로 실시한 설문조사에서 새로운 정보기술의 활용에 따른 정보전문가의 인지적 혹은 업무 적 변화가 매우 긍정적인 방향으로 뚜렷이 나타나고 있음을 알 수 있다. 정보기술을 이용하고 있는 대부분의 사서들은 정보기술이 그들의 정보봉사 업무를 쉽게, 빠르게. 그리고 정확하게 처리하고 있으며, 새로운 정보기술 습득에 호의적인 반응을 보이고 있다. 아울러 정보기술의 이용에 따른 추가적인 책임이나 의무가 수반되고 있는 것으로 나타나고 있으며, 정보기술이 정보전문가의 역할을 완전히 대체할 정도로 위협을 느끼고 있지는 않는 것으로 조사되고 있다. 종합적인 반응은 대부분의 사서들이 정보 봉사 업무에 정보기술의 활용을 매우 바람직한 것으로 보고 있으며. 이용자 요구를 극대화하기 위한 정보관리에 필수불가결 한 도구로 인식하고 있다. 과거의 유능한 사서나 정보전문가는 자관의 정보원에 대한 철저한 이해로 이용자의 요구에 봉사하는 것으로 간주되었으나, 현재 그리고 미래의 유능한 정보전문가는 자관은 물론 국가적 혹은 세계적인 정보원에 접근할 수 있는 정보원 관리 능력은 물론 정보기술의 활용과 이용자에 대한 교육적 능력을 동시에 지녀야 할 것으로 여겨진다. 이러한 관점에서 사회과학 분야의 정보제공을 담당하고 있는 정보전문가의 새로운 역할을 크게 이용자 보조 역할, 주제전문가 역할. 시스템 전문가 역할, 그리고 정보원 관리자 역할로 구분할 수 있다.

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Authority Control in the Digital Age : A Study of Corporate Names in the OPACs in Korea (디지털 정보시대의 전거통제 : 국내 목록 데이터베이스의 단체명 표목 연구)

  • Yoon, Cheong-Ok
    • Journal of Information Management
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    • v.32 no.1
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    • pp.23-49
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    • 2001
  • The purpose of this study is to examine how corporate names are treated in the OPACs in Korea, and to find out how well the authority control is implemented. A corporate body often has different names and different forms of names which should be properly linked in the OPACs. Without the help of either references or internal links among such names and forms of names in the OPACs, users are likely to fail in getting the right results, In this study, the OPACs from the five major libraries, the National Assembly Library, KISTI, Yonsei University, the National Central Library, and the KERIS were examined. Major common findings include (1) the lack of consistency in applying cataloging rules, (2) the lack of proper authority control in treating corporate names, and (3) the lack of references or links among names and variant forms of names. Because of the small scale of this study, more comprehensive and thorough study seems to be needed. However, the overall improvement of cataloging practices and application of authority control is strongly suggested, based upon the findings.

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A Study on Faceted Navigation in Next-Generation Library Catalog (차세대 도서관 목록에서의 패싯 내비게이션에 관한 연구)

  • Yoo, Yeong-Jun
    • Journal of the Korean Society for information Management
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    • v.28 no.3
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    • pp.13-30
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    • 2011
  • Faceted navigation has brought a lot of changes to traditional library catalog and is one of the resource discovery interfaces in next-gen library catalog. Faceted navigation usually divides too much retrieved results into some relevant facets for user's convenient navigation. The faceted navigation of 9 libraries adopting resource discovery interfaces was analyzed in this article. The terms are much broader or different from the users' terms so that the users can't properly use the facets. It is essential to maintain consistency with using the terms to provide users with faceted navigation service and this study has found how exactly authority work was done in analysis of the author facets. Also, public libraries introducing faceted navigation need to consider including some facets for various users and university libraries need to consider detailed division of resource types.

Development and Effectiveness of Child Abuse Prevention Program for Marriage Immigrant Women in Korea (결혼이주여성을 위한 아동학대예방프로그램의 개발과 효과성 검증)

  • Park, Myungsook;Lee, Jaekyoung
    • The Journal of the Korea Contents Association
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    • v.16 no.8
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    • pp.117-131
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    • 2016
  • The purpose of this study is to develop the prevention program of child abuse and to verify the effects of the program for marriage immigrant women in Korea. The prevention program was consist of 5 sessions and it was provided to participants once a week for five weeks. Participants were recruited thru the community centers for multi-cultural families in Korea. This study verified the effects of the prevention program with the comparison groups(pre-post). With the independent-samples t-test and paired-samples t-test, the program verified significant effects on the variables of acculturation stress, social support, and recognition of social policy. This study suggests the parenting education of child abuse for multi-cultural families in Korea.

A study on the determinants of game over-flow in adolescents : Focusing on differences according to the level of school (청소년의 게임 과몰입 영향요인에 관한 연구 : 학교급(초·중·고)에 따른 차이를 중심으로)

  • Kwak, Eun-A;Choi, Jin-Ho
    • Journal of Korea Game Society
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    • v.20 no.1
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    • pp.33-46
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    • 2020
  • The purpose of this study was to examine the differences in the factors that determine the game immersion of adolescents by the level of school. The results of this research showed that among the internal variables, loneliness, self-control, and among the psychological variables, game leadership, game subjective norm, and game efficacy played a common role in game addiction in all groups. To be specific the factors determining game overflow by the level of the school were identified as discriminatory. These findings can help making policies or developing a program on adolescent's overflow.

Meta-Analysis of Domestic ST Database Evaluation (데이터베이스 정보 품질 평가의 메타분석)

  • 유사라
    • Journal of the Korean Society for information Management
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    • v.16 no.1
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    • pp.157-174
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    • 1999
  • This investigation used meta-analysis to examine the quality of data of domestic ST(Science & Technical) databases. Analyses measured the quality of data itself, determined whether these databases have any critical errors in terms of accuracy, completeness, and consistency by conducting the data retrieval experiments. The purpose of this study was to diagnose the science & technical databases and to find out the problems of them and also to provide possible suggestions for their improvements. The researcher concluded the results by mentioning the three research questions.

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Countermeasure and Security Vulnerability of Fintech Services (핀테크 서비스의 보안 취약점과 대응방안)

  • Park, Jeong-Guk;Kim, In-Jae
    • Korea Information Processing Society Review
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    • v.22 no.5
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    • pp.36-45
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    • 2015
  • 금융과 IT의 융합을 의미하는 핀테크(Fintech) 열풍이 전세계적으로 뜨겁게 불고 있다. 핀테크를 통해 신기술들이 금융 산업 전반에 융합되면서 새로운 형태의 금융서비스가 등장하고 기존의 금융 시스템들이 가져왔던 문제점들을 개선하는데 기여할 것으로 보인다. 하지만 핀테크 산업 활성화를 위한 지속적 규제 완화와 이용자 편의성을 위한 각종 절차의 간소화 그리고 채널 서비스 기술간의 융복합이 일어나는 환경에서 제공되는 핀테크 서비스의 안전성에 대해 우려가 있다. 핀테크 시대에 정보보안은 성장의 인프라이며 금융상품을 선택하는 중요한 기준이 될 것이므로 보안리스크의 정량화와 단계별 통제 방안을 수립하고 사용자 인증, 결제정보 보안, API(Application Programming Interface) 보안 등 필요한 보안요소를 사업모델에 맞게 적용함으로써 편리성과 보안성을 함께 확보할 수 있어야 한다. 본 연구에서는 정보보안 관점에서 핀테크의 서비스의 특징과 보안 취약점을 분석하고 관련 위험을 줄이기 위한 대응방안을 모색해 보았다.

The Effect of Participating Motives for Lifelong Education on the Releasing of Controlled Inferiority, the Gratification of Retained Desire, and Voluntary Resocialization (평생교육 참여 동기가 통제된 열등의식 해소, 유보된 욕망 충족, 자발적 재사회화에 미치는 영향)

  • Kim, Chulho
    • Journal of Digital Convergence
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    • v.12 no.11
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    • pp.515-530
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    • 2014
  • The purpose of this research is to examine the empirical effect of participating motives for lifelong education on the releasing of controlled inferiority, the gratification of retained desire, and voluntary resocialization. The motives for lifelong education were divided into an external viewpoint focusing on consumers' behaviors and an internal viewpoint based on activity of the ego. External motives were divided into pragmatic, entertaining, and relational motives, while internal motives were divided into self-realization, self-existence, and self-participation motives. The results show that the pragmatic motive and the self-realization motive, the entertaining motive and the self-existence motive, and the relational motive and the self-participation motive are highly related to each other. It was found that the pragmatic motive and the self-realization motive affected the lifelong education participants' release of controlled inferiority relatively stronger, the entertaining motive and the self-existence motive affected participants' gratification of retained desire relatively stronger, the relational motive and the self-participation motive affected participants' voluntary resocialization relatively stronger.

An Improvement of Security for the National Assembly (국회시설보안 향상방안)

  • Chung, Taehwang
    • Journal of the Society of Disaster Information
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    • v.9 no.3
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    • pp.290-299
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    • 2013
  • This study is to present an improvement of security for the National Assembly by survey of persons who use the National Assembly facilities. Most of respondent said that their security consciousness level is above average, and they know National Assembly building is National Major Facility First class but they did not know well what the Major Facility First class is. Many of respondents thought security design of National Assembly building is inadequate, so reinforcement of access control management is necessary. For reinforcement of access control management, security gate and preparing of some obstacles are required. They said that they could put up with inconveniences incurred as a result of reinforcement of access control management, that could be affected positively for the reinforcement. The recognition on the necessity of security education is high, but there is no proper security education program. For practical security education, contents and different method followed by different facilities user should be considered.