• Title/Summary/Keyword: 이용자와 사서의 인식

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Information Technology and Social Science Information Services (정보기술과 사회과학 정보봉사)

  • Jeong Dong-Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.25
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    • pp.295-324
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    • 1993
  • 최근 정보기술의 급속한 발달 따라 사회 전반적인 체제의 정보화 현상으로 개인이나 조직의 활동이 정보와 밀접한 관련성을 가지게 됨으로써 이용자의 정보 수요에 적합한 정보원을 제공하는 매개자의 기능을 수행하고 있는 정보전문가의 역할이 한층 더 부각되고 있다. 이러한 영향이 도서관이나 정보센터의 모든 활동에 파급됨에 따라 정보를 수집, 가공, 분석. 저장 및 전달을 담당하고 있는 정보 전문가는 종래의 문헌중심봉사(book-based service)에서 정보중심봉사(information-based service) 형태로 역할 변환이 요구되고 있다. 특히 주제전문 봉사를 담당하고 있는 사서나 정보전문가는 이러한 정보기술의 파급효과를 더욱 실감하고 있는 실정이다. 이러한 상황에서 본 연구는 첫째, 정보기술의 발달이 사회과학 분야의 정보봉사에 미치는 영향과 효과를 살펴보고. 둘째로 사회과학 분야 정보제공을 위한 정보시스템의 특성 분석과 정보기술을 매체로 이용하고 있는 정보전문가의 정보기술에 대한 인식을 실증적으로 분석하고 있으며, 마지막으로 정보사회에서 다양한 정보제공을 담당할 사회과학 정보전문가의 새로운 역할 모델을 제시하고 있다. 사회과학 분야의 정보제공을 효율적으로 수행하기 위한 정보시스템의 구축은 학제적 성을 지니고 있는 사회과학 전반에 대한 이해와 특성을 파악함으로써 가능하다. 사회과학의 연구대상은 인간 상호작용에 관한 지식의 전반적인 분야를 포괄하고 있어 많은 주제분야가 서로 중복되거나 상호 호환적인 성격을 지니고 있기에. 사회과학 정보시스템이 이용자의 정보요구에 만족을 주기 위해서는 이용자의 유형, 정보요구의 형태 및 그 해결방안에 일차적 관심을 가져야한다. 사회과학 분야의 정보유통 체제를 살펴보면, 대부분 통계자료나 단편적인 데이타로 시작되는 원자료가 사회과학자나 연구자에 의해 "지적 변환(intellectual transformation)" 과정을 거쳐 논문이나 저서 등과 같은 정형화된 문헌의 형태로 나타나게 된다. 정형화된 문헌이 다른 이용자의 요구에 효율적으로 이용되기 위하여 다시 "서지적 변형(bibliographic transformation)" 과정이 수반됨으로써 도서관이나 정보센터의 정보시스템에서 문헌검색이 가능하게 된다. 정보기술의 발달과 보급 이전에는 서지적 변형 단계에서 대부분 정보제공시스템의 역할이 종결되었으나, 최근 정보기술의 활용으로 서지적 변형 후 각종 정보자료의 색인과 초록 및 네트웍 화를 통한 자동화 과정이 이루어짐으로써 이용자의 정보요구에 최대의 만족을 제공할 수 있는 정보자료의 체계적인 분석과 효율적인 통제로 포괄적인 정보관리 차원으로 이전되고 있음을 알 수 있다. 사회과학 분야를 담당하고 있는 사서를 대상으로 실시한 설문조사에서 새로운 정보기술의 활용에 따른 정보전문가의 인지적 혹은 업무 적 변화가 매우 긍정적인 방향으로 뚜렷이 나타나고 있음을 알 수 있다. 정보기술을 이용하고 있는 대부분의 사서들은 정보기술이 그들의 정보봉사 업무를 쉽게, 빠르게. 그리고 정확하게 처리하고 있으며, 새로운 정보기술 습득에 호의적인 반응을 보이고 있다. 아울러 정보기술의 이용에 따른 추가적인 책임이나 의무가 수반되고 있는 것으로 나타나고 있으며, 정보기술이 정보전문가의 역할을 완전히 대체할 정도로 위협을 느끼고 있지는 않는 것으로 조사되고 있다. 종합적인 반응은 대부분의 사서들이 정보 봉사 업무에 정보기술의 활용을 매우 바람직한 것으로 보고 있으며. 이용자 요구를 극대화하기 위한 정보관리에 필수불가결 한 도구로 인식하고 있다. 과거의 유능한 사서나 정보전문가는 자관의 정보원에 대한 철저한 이해로 이용자의 요구에 봉사하는 것으로 간주되었으나, 현재 그리고 미래의 유능한 정보전문가는 자관은 물론 국가적 혹은 세계적인 정보원에 접근할 수 있는 정보원 관리 능력은 물론 정보기술의 활용과 이용자에 대한 교육적 능력을 동시에 지녀야 할 것으로 여겨진다. 이러한 관점에서 사회과학 분야의 정보제공을 담당하고 있는 정보전문가의 새로운 역할을 크게 이용자 보조 역할, 주제전문가 역할. 시스템 전문가 역할, 그리고 정보원 관리자 역할로 구분할 수 있다.

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A Study on the Effectiveness of CHI-Related Education for Public Librarians (공공도서관 사서대상 소비자건강정보(CHI) 관련 교육전후의 인식변화 연구)

  • Noh, Younghee
    • Journal of Information Management
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    • v.43 no.4
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    • pp.1-29
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    • 2012
  • Health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. Librarians should improve their health literacy as well as that of their users' in order to help library users make well-informed decisions. In this study, we developed educational programs related to CHI (Consumer Health Information) suitable for Korean public librarians' professional development. We measured the effectiveness of the training after its administration and found areas in which improvement was necessary. As a result, this study found the following effects on public librarians after they completed the training: improved the public librarians' familiarity with CHI-related terms; increased education for users and diversification of resources; diversification and specialization of information sources which librarians used to perform CHI-related services; reduced time for reference services; increased professional knowledge in this area. However, this research represented the first time CHI-related education for public librarians was performed in Korea, and therefore many limitations were present in the education instructor, the diversity of subjects, and the methodology. Development of more advanced CHI-related education programs is required.

From Librarians' Perspectives on Physical Accessibility of Public Libraries (사서의 시각으로 본 공공도서관의 접근성)

  • Park, Sung-Jae
    • Journal of the Korean Society for information Management
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    • v.29 no.1
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    • pp.135-156
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    • 2012
  • The purpose of this study is to ascertain librarian's perceptions on their users' library access and its patterns. Interviews with seven library staff reveal physical accessibility issues including spatial relationships between libraries and other facilities such as shopping malls and schools, travel distance, transportation mode, and temporal perspectives of library access. The results from the interviews corroborate the findings from secondary analysis using household travel data. However, interviewees do not have a clear picture of how much their users travel and spend to access their libraries. This is true, even though these factors are critical to analyze physical accessibility. Based on the findings, this study makes recommendations to improve the accessibility of public libraries. Suggestions include the concept of sponsorships with other facilities, the placing of material drop-boxes on the main route, and providing library programs during lunch time.

The Perception of Librarians and Multicultural Users on the Multicultural Library Services of Public Libraries in Seoul (사서와 다문화인 이용자의 서울시 공공도서관 다문화 서비스에 관한 인식 연구)

  • Kim, Young-Me;Cho, In-Sook
    • Journal of the Korean Society for Library and Information Science
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    • v.45 no.1
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    • pp.103-124
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    • 2011
  • The 21st century society is becoming globalized rapidly due to mass immigration and South Korea has become a multicultural nation since 2007 with over one million foreigners living here. Due to these social environmental changes, there was a need to provide multicultural programs and services in public libraries. In order to develop multicultural library services, we need to look into what librarians and users of public libraries know of the existing services. We assumed that comparing the two groups, librarians and users, and establishing a fit model would be the most effective way to provide information. According to the survey, there were differences in understanding between the two groups. By providing services that help fill in the gap, public libraries could be closer to multicultural families, and help them become integrated into Korean society. We have presented a multicultural service model based on the results of the survey.

A Study on the Effects of Teacher's Experiences with School Library Programs and Collaborative Classes on Their Perceptions of the Roles of School Libraries and the Expertise of Teacher Librarians (교과교사의 학교도서관 프로그램과 협력수업 경험이 학교도서관 역할과 사서교사 전문성 인식에 미치는 영향)

  • Hyunjeong Kim;Giyeong Kim
    • Journal of the Korean Society for information Management
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    • v.41 no.2
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    • pp.215-243
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    • 2024
  • A school library is an institution that supports the school's educational objectives through various educational activities based on information resources, and teachers' perception is essential to connect resources and users. However, most studies have been conducted based on the self-perception of teacher librarians. This study aims to understand the effect of teachers' experience of library programs and cooperative classes with the school library on their perception of the school library roles and librarian teachers' professionalism. A questionnaire survey was conducted on 78 teachers at eight national and public high schools in Seoul and Gyeonggi Province, and the results were statistically analyzed using factor analysis and regression. As a result, it was found that the teachers' experiences affect their perception of the school library's roles, especially informational, educational, and cultural roles. Also, the teachers' experiences affect their perception of librarian teachers' educational support and library expertise. Based on the results, considerations in school library programs and cooperative classes were suggested to improve teachers' perception of the school library roles and librarian teachers' professionalism.

A Study on Librarians' Perception about Government 3.0 (정부 3.0에 대한 도서관 사서의 인식조사 연구)

  • Noh, Younghee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.27 no.2
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    • pp.51-80
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    • 2016
  • Recently in accordance with Government 3.0 policy, public data is being released in large quantities and entrepreneurs are succeeding in utilizing this policy to develop products and apps that increase the convenience of the people to use the information. As libraries belong to the public domain, libraries must open a variety of data to the public in accordance with the Government 3.0 policy, and make the various applications utilizing the data. Therefore, this study investigated the government 3.0 Policy, classified the success cases of the applications according to specific criteria, identified data having high availability from the library data, and tried to discover data that can increase the utilization value through the library from other subject areas. An awareness survey was conducted of librarians of the University and Special Library and the results are as follows: First, librarians' awareness about the Government 3.0 was more than the average of 3.6, whereas for the initiatives presented in 3.0. Second, those responding that the government 3.0 policy would have a positive effect on libraries were six times higher than those responding negatively. Third, the respondents listed the ways that the policy can be effectively utilized in the library, in order, as providing to the user public open data classified by topic, providing user education about utilizing method of public open data, and privacy-related user education regarding open data utilization. Fourth, there was overall agreement by the respondents that public open data would be helpful in improving the library's changing role and image, with 60% responding in a positive way.

Ways to Revitalize Bibliotherapy Services in Public Libraries Based on User Perception and Need (이용자의 인식과 요구를 통해 본 공공도서관 독서치료 서비스의 활성화 방안)

  • Kim, Kyung-Sook;Song, Jung-Sook
    • Journal of the Korean Society for Library and Information Science
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    • v.47 no.1
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    • pp.349-376
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    • 2013
  • The purpose of this study is to understand user perception and need of bibliotherapy services in public libraries. A survey was conducted using a questionnaire that asked 648 public library users in Busan, Ulsan, and Gyeongsangnam-do to give their opinions on bibliotherapy services in public libraries, along with the particular areas of the service with which they thought needed the most improvement. The results of the questionnaire were analyzed in order to suggest ways to revitalize bibliotherapy services provided in public libraries.

Comparative Study on the Perception of Specializing Libraries of Non-Specialized Library Librarians and Users (도서관 특화에 대한 비특화도서관 사서와 이용자의 인식비교 연구)

  • Noh, Younghee;Shin, Youngji;Kwak, Woojung
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.1
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    • pp.77-99
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    • 2019
  • In this study, development directions for smooth introduction of transferring non-specialized libraries to specialized libraries are suggested based on the analysis conducted on non-specialized library librarians and users to investigate and analyze the comparative requirements for specializing libraries, specialization topics, demand for spaces and programs for specialization and view of important factors of each area when operating specialized libraries in future. As a result, first, when introducing a specialized library, it is necessary to derive a specialized topic that can identify and provide the characteristics of the region and the status of existing library. And a demand analysis. Based on this, the subject should be selected through the demand survey of the local residents. Second, from the stand point of targeted subjects of specialized service, it is necessary to provide tailored services by understanding the service range for each age group based on local population distribution and library user analysis. Third, experience-type, lecture-type and view-type can be suggested for specialized programs, considering the characteristics of the specialized subject field. It is ideal to operate combination of the three based on the subject filed details. Also, the characteristics of the subject and the types of program should be considered for specialized spaces. Finally, in order to systematically operate and promote specialized libraries, allocating dedicated personnel, linking with other institutions and strategies of promotion and marketing should be considered.

A Study on the Activation Plan for the Communication Space of the Library According to Librarians' Perception Survey (도서관의 소통적 공간에 대한 사서 인식조사에 따른 활성화 방안 연구)

  • Noh, Younghee;Kim, Yoon-Jeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.31 no.4
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    • pp.5-27
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    • 2020
  • This study, as primary research that examines the communication characteristics of the library and the perception of librarians in order to make public libraries a communication space, surveyed the perception of librarians in public libraries and made an attempt to devise activation measures for the communication spaces of the library. As a result, the communication characteristics of the library were derived to be locality, community spirit, and interactivity. In addition, the perception survey found that librarians have positive remarks about the communication spaces of the library. As it shows a high degree of awareness, the library should focus on ways to revitalize communication. First, the direction of communication must be set in order to fulfill library's new role in communication and exchange. Second, it is desirable for the library to free itself from being a quiet space and recreate it as a space for communication. Third, the library needs to exchange and connect with organizations, groups, and gatherings of the community. Fourth, it seems necessary for the library to provide support for the users' independent and voluntary communication and operation of the community.

A Study on the Operation of Book Curation in Elementary School Library (초등학교 학교도서관의 북 큐레이션 운영 현황 연구)

  • Soonim Kwak;Euikyung Oh
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.4
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    • pp.415-422
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    • 2023
  • The purpose of this study is to discuss the improvement plan of book curation service by examining the current status of book curation, necessity and effectiveness of book curation, targeting librarian teachers. A questionnaire survey was conducted targeting 51 librarians in the Gyeonggi region. The main results are as follows. First, 86.3% of respondents had experience in book curation operation. Second, the most important reason for book curation service was to introduce resources of various subjects to students. Third, the subject of curation were selected by book event and social issues. Fourth, there were many cases where librarians performed services without receiving training on book curation. Lastly, although the recognition that book curation services are necessary is high, they are experiencing operational difficulties due to lack of space and budget. Based on the results, Based on the results, we suggested that this study has academic contributions as data that reports the reality of book curation, and that in order to actively match library resources with users without disappearing, professional education and curriculum of librarians should be able to eliminate common problems in previous studies.