• Title/Summary/Keyword: 의인화 수준

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생성형AI(GenAI) 서비스 특성이 지속이용의도에 미치는 영향: 1인 지식 창업자(컨설턴트, 강사)를 중심으로

  • 반재선;허철무
    • 한국벤처창업학회:학술대회논문집
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    • 2024.04a
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    • pp.75-79
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    • 2024
  • 생성형AI(Generative AI, GenAI) 서비스는 단순/반복적인 업무를 자동화하고, 많은 일자리의 생산성 향상에 도음을 주어 전반적으로 기존 일자리 감소에 영향을 줄 것이다. 반면에 높은 수준의 생성형AI 기술을 낮은 비용으로 활용할 수 있게 하고, 예술, 게임, 미디어 산업 등 창작 영역과 플랫폼 기반의 서비스 출시에 도움을 주어, 창조적 아이디어에 기반한 소수의 인원이 참여하는 1인 창조기업에서 새로운 일자리 창출에 긍정적인 영향을 줄 것이다. 본 연구의 목적은 1인 지식 창업자라고 할 수 있는 컨설턴트, 강사들이 생성형AI의 강점인 창의성을 활용하여 업무 효율을 높이는 데 적극적으로 활용할 수 있도록 생성형AI 서비스 특성이 지속이용의도에 미치는 영향을 분석하는데 있다. 본 연구에서는 기술수용모델(TAM)을 활용하여 생성형AI의 서비스 특성인 효율성, 창의성, 의인화, 개인화 및 자율성이 지속이용의도에 미치는 영향에 관한 연구를 인지된 유용성과 인지된 이용 용이성을 중심으로 진행하였다. 따라서 본 연구에서는 생성형AI의 서비스 특성이 인지된 유용성과 인지된 이용 용이성을 증진하고, 인지된 유용성과 인지된 이용 용이성이 지속 이용의도에 영향을 미칠 것이라는 인과적 경로를 검증하고자 한다. 1인 창업자가 외부의 도움없이 지속적으로 높은 수준의 업무효율를 유지할 수 있게 도움이 되는 지속사용의도를 종속변수로 설정하여 본 연구를 진행하였다.

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(ro)Bot as media An experimental discussion on news chatbot (미디어로서의 봇(bot) 뉴스 챗봇에 대한 시론적 논의)

  • Oh, Se Wook
    • Korean journal of communication and information
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    • v.79
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    • pp.70-103
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    • 2016
  • In the face of crisis in the news media industry, many people prospect that new technology can save it. But there is no discussion about how new technology works and what is its limitations and which direction of development is needed. In view of media, this article analyzed 'news chatbot' as new technology. Firstly, this article defined bot and discussed bot's agency based on actor network theory. Secondly, it analysed bots which are acting as media and discussed features of the messenger platform as a communication tool. Thirdly, it presents examples of news chatbot and analyzed how they work. Finally, it predicts the future of news chatbot and discussed the possibility of journalism.

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An Analysis of Storytelling Factors and Mathematics Contents of 'Eddy, the Clever Fox' on TV Animation (TV 애니메이션'똑똑박사 에디'의 스토리텔링 요소와 수학내용 분석)

  • Kim, Ji-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.2
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    • pp.807-814
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    • 2014
  • The purpose of this study is to analyze storytelling factors and mathematics contents of 'Eddy, the clever fox' on TV animation. The scenario and animation were analyzed according as criterion based on relevant materials. The results are as follows: First, Characters are 11 animals, Eddy is a problem solver. An ordinary story happens in the snow-covered woodland village. There is no story plot. And the story consists dialogue, song and narration. Second, mathematics contents in the animation appear in order number sense, geometry, measurement, data analysis and probability, pattern. So 'Eddy, the clever fox' is valuable as edutainment.

Categorization of Interaction Factors through Analysis of AI Agent Using Scenarios (인공지능 에이전트의 사용 시나리오 분석을 통한 인터랙션 속성 유형화)

  • Cheon, Soo-Gyeong;Yeoun, Myeong-Heum
    • Journal of the Korea Convergence Society
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    • v.11 no.11
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    • pp.63-74
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    • 2020
  • AI products are used 'AI assistants' as embedded in smart phones, speakers, appliances as agents. Studies on anthropomorphism, such as personality, voice with a weak AI are being conducted. Role and function of AI agents will expand from development of AI technology. Various attributes related to the agent, such as user type, usage environment, appearance of the agent will need to be considered. This study intends to categorize interaction factors related to agents from the user's perspective through analysis of concept videos which agents with strong AI. Framework for analysis was built on the basis of theoretical considerations for agents. Concept videos were collected from YouTube. They are analyzed according to perspectives on environment, user, agent. It was categorized into 8 attributes: viewpoint, space, shape, agent behavior, interlocking device, agent interface, usage status, and user interface. It can be used as reference when developing, predicting agents to be commercialized in the future.

Effects of users and interface agents' gender on users' assessment of the agent (사용자 및 인터페이스 에이전트의 성별이 사용자의 평가에 미치는 효과)

  • Chung, Duk-Hwan;Cho, Kyung-Ja;Han, Kwang-Hee
    • Science of Emotion and Sensibility
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    • v.10 no.4
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    • pp.523-538
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    • 2007
  • This study examined effects of gender and empathic emotional expression of an anthropomorphic interface agent on users. assessment of the agent. In addition, it examined effects of gender and emotional expression regardless of whether visual fidelity of the agent. In Study 1, The agents were manipulated by photographs of human face. The agent expressed empathic emotion by making an other-oriented emotional response congruent with another's perceived welfare. Subjects participated in a task with the agent and then they assessed the agent by rating interpersonal assessment scale. The result reported their preference to the female agent. In addition, they tended to make positive assessment to the agent of opposite gender. In the study 2, gender and expressed emotion of the agent with low fidelity was manipulated. Subjects participated in a task with the agent and then they assessed the agent by rating the same interpersonal assessment scale as study 1. The result reported their preference to the female agent. In addition, they preferred the agent expressing empathic emotion to the agent expressing self-oriented emotion or no emotion. Though the agent had low visual fidelity, its gender and expressed empathic emotion could make a significant effect on users' assessment.

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Influence Factors of Use Intention of Chatbot by Applying Components of Experience-based Communication and Context-based Communication (체험 기반 커뮤니케이션 및 상황 기반 커뮤니케이션 구성요소를 적용한 챗봇 이용의도 영향요인)

  • Park, You-Young
    • Journal of Korea Entertainment Industry Association
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    • v.14 no.3
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    • pp.149-162
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    • 2020
  • This paper applied components of experience-based communication in terms of experience theory of Burnd H. Schmitt and context-based communication in the messenger platform environment through the scenario-based survey method, in order to study the influence of individual experiences, shared experiences, ubiquitous connectivity, and contextual usefulness on the perceived value and use intention of chatbot. Through this, the study is to provide companies in various service industries with practical approaches to further promote the use of chatbot. The implications of this study are as follows. First, as most chatbots still do not exceed the human planning level of designing them, it is necessary to consider how to design individual experience elements functionally according to the customer's intention to speak when developing the chatbot. Second, the chatbot should be designed not only from the perspective of completing specific tasks at any real time in anywhere, but also from the overall perspective of enhancing the quality of interaction, including the situation to which the customer belongs. Third, since the chatbot is likely to be anthropomorphized by users, it is important to be cautious about determining the chatbot's 'persona' and 'tone and manner' when developing the chatbot. Customer satisfaction is the most important criterion for the success of chatbot development. In other words, the quality of planning and data rather than the quality of artificial intelligence algorithms determines the utilization of chatbot. This is why companies are trying to make interactions with chatbot as close as possible to human interactions.