• Title/Summary/Keyword: 의사분석적 행동

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Improving the satisfaction value using the decision criteria of meteorological information user (기상정보 사용자 의사결정 기준을 활용한 만족가치 개선)

  • Kim, in-gyum;Kim, hye-min;Ha, jong-chul;Kim, jeoung-yun
    • Proceedings of the Korea Contents Association Conference
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    • 2018.05a
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    • pp.63-64
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    • 2018
  • 강수확률예보에 대한 사용자 행동을 이해하고, 만족도의 변화를 분석하기 위해 2017년 조사된 설문조사 결과를 도입하고, 예보의 가치평가 분야에서 널리 활용되어 온 가치스코어를 만족도 평가에 사용하였다. 분석 결과 예보사용자들은 확률예보를 효율적으로 사용할 수 있는 적절한 임계확률을 인지하지 못한 것으로 나타났다. 동일한 예보라도 분석 시기에 따라 사용자의 불만족 정도가 만족도에 미치는 영향은 다르게 나타날 수 있으므로 사용자들이 민감하게 반응하는 시기를 적절히 구분하여 분석할 수 있어야 할 것이다. 그리고 분석 기간 및 연령에 따라 사용자들의 의사결정 기준인 확률예보의 임계확률을 변화시키는 것만으로 일부 사용자 그룹의 만족가치를 향상시킬 수 있는 것으로 나타났다.

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관광지에 대한 인지행동론적 연구 동향

  • 한병선;신대봉
    • Proceedings of the Speleological Society Conference
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    • 1992.07a
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    • pp.35-39
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    • 1992
  • 인간은 누구를 막론하고 미지의 지역에 대한 동경과 아울러 그 지역을 방문해 보고자 하는 기본적인 심리를 가지고 있다. 특히 경제적 여유가 신장되고 관광에 대한 일반의 관심이 대단히 높아지면서 우리 주변에 산재하고 있는 관장자원들에 대해 관심을 가지게 된다. 지속적으로 늘어나는 관광객들 개개인의 서로 다른 욕구와 취향, 또는 외부적 여건으로 인한 지각(Perception)의 결과 관광 환경에 대한 상이한 Image가 형성될 것이며, 이는 곧 관광 주체로 하여금 관광지를 선택하게 하는데 있어서 중요한 역할을 하게 될 것이다. 관광지리학 분야에서의 관광자원 또는 Wildness에 대한 인지행동론적 연구는 1960년대의 주관적 환경을 강조하는 행태지리학에서 시작되었으며 관광 목적지에 대한 지각, 인지, Mental Map, 관광행태 등을 포함하고 있다. 이러한 연구들은 대부분 계량적이고 실증적인 시대의 전형적인 산물로서 관광객들의 직접적인 관광형태로 나타나게 하는 의사결정 과정을 중시하는 것이다. 일반적으로 환경에 대한 인지는 과거에 개인의 경험과 현재의 다양한 주변 여건에 의해 크게 달라질 수 있다. 오늘날 인지행태론적 연구는 관광지리학 뿐만 아니라 심리학, 사회학, 인류학 등 사회과학 전반에 걸쳐 연구가 활발하게 이루어 지고 있다. 따라서 본 논고에서는 관광지 및 관광자원에 대한 국내외의 인지행태론적 연구를 검토해 보고 이러한 연구에 많이 이용되고 있는 MDS 분석법을 살펴 보고자 한다.

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The Effects of Nonverbal Communication of Fast Food Restaurant Servers on Customer Loyalty - Focusing on Customer Emotion and Self-Identification - (패스트푸드업체 서비스종사원의 비언어적 커뮤니케이션이 고객충성도에 미치는 영향 - 고객감정과 자아동일시를 중심으로 -)

  • Yoo, Young-Jin;Park, Yi-Kyung
    • Culinary science and hospitality research
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    • v.22 no.3
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    • pp.166-182
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    • 2016
  • This study intended to verify the impact of non-verbal communication of servers in the service industry on the affective path among customer's positive emotion, self-identification, and loyalty(behavioral and attitudinal loyalty). The data of 397 customers of typical fast food restaurants in Busan and Gyeongsangbuk-do area were analyzed with SPSS and AMOS, and the hypotheses were verified through structural equation model after frequency analysis, as well as exploratory and confirmatory factor analysis. According to the empirical analysis, all three components of server non-verbal communication in the service industry, body language, pseudo language, and body appearance, in respective order, had positive (+) influences on the positive emotion of customers. In addition, customer emotion had a positive (+) influence on brand self-identification. Finally, self-identification had a positive (+) influence on behavior loyalty and attitudinal loyalty. This study suggested practical implications and logical implications in the course of developing emotional loyalty for restaurant companies.

The Impact of CSV on Brand Image and Consumers' Behavioral Intentions: Focussing on CSV Intentionality and Company -Consumer Identification (기업의 CSV활동이 브랜드 이미지와 소비자행동의도에 미치는 영향 : CSV의도성과 기업 -소비자 동일시를 중심으로)

  • Hwang, Yoon-Hwan;Seo, Young-Wook
    • Journal of Digital Convergence
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    • v.17 no.9
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    • pp.105-114
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    • 2019
  • This study examined the causal relationship between CSV and brand image and consumers' behavioral intentions by structural equation model using psychological variables such as CSV intentionality and company-consumer identification. 198 questionnaires were used to test 8 hypotheses using Smart PLS 2.0. Results are as follows: First, two hypotheses were rejected that CSV had a negative effect on CSV intentionality and CSV intentionality had a negative effect on brand image. Second, CSV has a positive effect on company-consumer identification and company-consumer identification has a positive effect on brand image, purchase intention, and willingness to pay. This study suggests the necessity of enhancing customer participation and communication for the company to establish CSV strategies.

Exploring the Factors of Decision Making by the Psychological Power of Smartphone (스마트폰의 심리적 파워에 의한 의사결정 요인 탐색)

  • Park, So-young;Kim, Mincheol
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.197-204
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    • 2019
  • The purpose of this study was to explore factors that influence decision making for smartphone users. This study sets intimacy, personal connection, use & dependence, familiarity and expertise, efficacy and effectance, self-identity, and control as independent variables and sets decision making as dependent variables. In this study, 200 smartphone users were collected and analyzed through questionnaires, and Smartpls 3.0 was used to understand the impact between variables. Five of the six factors that affected smartphone users' psychological strength were analyzed to have affected their decision-making. In addition, we examined the relationship between psychological effects and use period as a control variable. The results of this study can be used as a basis for the consumer behavior of smartphone devices in the development of smartphone devices.

The Effects of Utilitarian and Hedonic Perceptions of Travel Review Website on Perceived Usefulness and Behavioral Intention (여행 리뷰 웹사이트의 기능적, 쾌락적 인식이 지각된 유용성 및 행동의도에 미치는 영향)

  • Kim, Yong-Soon
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.152-161
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    • 2019
  • The purpose of this study was to research the relationships among utilitarian perceptions, hedonic perceptions, perceived usefulness and behavioral intention. Recently, consumers rely heavily on user-generated contents of social media channels to support their purchase decisions, such as electronic word-of-mouth. Electronic word-of-mouth helps consumers to evaluate items before making purchase, to reduce purchase risks and to support their purchase decisions. This study was based on both the analysis derived from a hypothesis and literature reviews and data collected from 255 travelers who had used travel review website at least once. The results of empirical analysis showed as follows. First, Utilitarian perceptions(information quality) has a significant impact on the perceived usefulness of a travel review website. Second, Enjoyment has a significant impact on the perceived usefulness of a travel review website. Third, Curiosity fulfilment has a significant impact on the perceived usefulness of a travel review website. Finally, Perceived usefulness of a travel review website has a significant impact on behavioral intention. Based on these findings, the implications and limitations of the study were presented including some directions for future studies.

Analysis and Proposal of "Do Not Track" Regulations for Online Behavioral Advertising (온라인 행동기반 맞춤형 광고를 위한 온라인 추적 금지 제도 분석 및 제안)

  • Choi, Jinju;Lee, Chunghun;Kim, Beomsoo
    • The Journal of Society for e-Business Studies
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    • v.17 no.4
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    • pp.155-174
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    • 2012
  • As Online Behavioral Advertising is dramatically growing with usefulness of information and user convenience in recent years, there are privacy issues caused by collecting user's behavioral information without their consent. To tackle the problem, the need of Do Not Track regulations is getting much higher. In Korea, however, it has never existed. So, this study is examining the case of the major countries have been enforcing the law and regulations of DNT. After that, it is classified with four domain (law/regulation, corporation, individual, society) to include all stakeholders of OBA. Furthermore, this study may have academic significance by suggesting DNT framework through analysis of them. Providing DNT mechanism consisted of three type (behavioral information, control, DNT system), it can be useful guidelines for companies to support decision making as introduced DNT. As analyzed between DNT and stakeholders based on the study of OBA market, it will be useful basic material of OBA study later.

The Effects of National Culture on Ethical Decision-Making in the Internet Context : An Exploratory Analysis (인터넷 영역에서의 윤리적 의사결정에 대한 국가문화의 영향 : 탐색적 분석)

  • Yoon, Cheolho;Choi, Kwangdon
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.23-36
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    • 2014
  • This paper analyzes the effects of national culture on an individual's ethical decision-making in the context of the Internet. An ethical decision-making model which posits that five moral philosophy variables-justice, relativism, egoism, utilitarianism, and deontology-affect ethical judgment; ethical judgment, in turn, affects behavioral intention was proposed and Hofstede's five cultural dimensions of power distance, individualism, masculinity, uncertainty avoidance, and long-term orientation were used to analyze the effects of national culture on the model. The results showed that power distance, individualism, and masculinity had significant effects on the relationship between the deontology variable and ethical judgment, individualism, masculinity, and uncertainty avoidance had significant effects on the relationship between the justice variable and ethical judgment, and individualism and long-term orientation had significant effects on the relationship between ethical judgment and behavioral intention in the Internet context.

A Study on the Survey of the Sightseeing Excursion and Information Usage Behavior in the Tourists Area (관광지 주유행동과 정보이용행동조사에 관한 연구)

  • Kim, Hyun;Kwon, Young In;Jung, Byung Doo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.26 no.6D
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    • pp.909-916
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    • 2006
  • This study investigates tourists' sightseeing excursion behaviors and their information usage patterns at Fuji five lakes Area. This paper aims to empirically analyze the relationship between a sightseeing excursion behavior and use of tourist information applying a cluster analysis and a quantitative regression model. The main results are summarized as follows: (1) Tourists' information need is high about 90% of all tourists get information, 80% get the information before travel, 70% on the journey, 60% at the same time. (2) The patterns of information usage are categorized into 3 groups by the timing when tourists try to get the information.(3) There exists a difference among the time-spatial characteristics of excursion's behaviors such as the time after arriving time at sightseeing area, the time till go to home, duration time, and the total travel time between spots, the number of spots, and the size of excursion scale. (4) The quantitative regression model shows that information usage which constrained by time and space significantly determines both the number of the sightseeing spots and the duration time.

Investigating the Impact of Affective Factors on Self-disclosure

  • Kim, Gimun
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.9
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    • pp.235-242
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    • 2022
  • One of the important research streams in the privacy literature for the past decade has been to discover factors affecting the decision-making process related to self-disclosure, called the cost-benefit analysis. However, although human behavior is greatly influenced by affective as well as cognitive factors, most of the factors found in previous studies are those with cognitive properties. Based on the awareness of this imbalanced situation, the study examines the role of affective factors on self-dislosure decision-making, especially SNS enjoyment and SNS fatigue. As a result of data analysis, the study finds that the influence of these affective factors is significant, and the influence of SNS enjoyment is greater than that of SNS fatigue. As for the relationship between the affective factors and the decision-making factors, the study finds that the positive affect(enjoyment) relates to only the positive evaluation factor(benefit) and the negative affect(fatigue) relates only the negative evaluation factor(cost), which demonstrate the congruent effect mechanism. Based on the result, the study discusses meaningful implications and suggestions for future studies.