• Health and Mission
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• s.14
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• pp.14-17
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• 2009

사람들은 인터넷을 통해 이메일, 커뮤니케이션, 쇼핑 등 다양한 활동을 즐기고 있다. 인터넷을 통해 의료정보를 접하게 되는 것도 이런 맥락에서 하나의 분야일 뿐이다. 이미 생활의 중요한 축이 되어버린 인터넷이 제공하는 정보 그 중에서도 의료 서비스나 신의료기술 등에 관련된 정보를 어떻게 활용하는 것이 좋을지 생각해 보자.

• Journal of Korean society of Dental Hygiene
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• v.14 no.5
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• pp.623-630
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• 2014

Objectives : The aim of this study was to investigate the perception and needs for medical communication course in the dental hygiene students. Methods : A self-reported questionnaire was filled out by 700 dental hygiene students after receiving informed consent from October 30 to December 20, 2013. Results : A total of 652 completely answered questionnaires were analyzed. The medical communication course proved to be very important necessary that 46.6% of the students said 'probably needed.' Only 5.1% of the students answered the course is not necessary. Conclusions : The majority of the students want the medical communication course. It is desirable that we need to set up a medical communication training and systemic course.

• Journal of the Korean hospital association
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• v.35 no.3 s.301
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• pp.77-86
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• 2006

• Journal of Service Research and Studies
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• v.12 no.4
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• pp.19-29
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• 2022

This study is a descriptive survey using a self-reported survey method to understand the effect of language and non-verbal communication of medical service providers on customer satisfaction through Lapport and to determine the degree of impact on Lapport by adjusting perceived service authenticity. The data collection period was from April 5 to April 30, 2021. Using the convenience sampling method, data were collected from users of medical institutions located in Busan and Gyeongsangnam-do, and a total of 306 valid questionnaires were used as statistical analysis data. The collected data were analyzed using the IBM SPSS statistics version 25.0 and AMOS 20.0 programs through a coding process. In the results of this study, it was found that the language and non-verbal communication of medical service providers influenced customer satisfaction through Lapport, and the perceived service authenticity in the relationship between each variable acts as a moderating effect. Considering that the language and non-verbal factors of the medical service provider are important in the interaction between the medical service provider and the hospital user, the medical service provider should take full account of the language and non-verbal factors and help the medical institution communicate with the hospital user.

• Journal of dental hygiene science
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• v.17 no.4
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• pp.306-314
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• 2017

The purpose of this study was to examine the validity of the content of an educational curriculum by understanding the opinions of experts in the development of weekly educational content for dental communication or communication-related subjects. It was composed of educational content on how to communicate with patients by cultivating a professional attitude through basic contents and a self-understanding of communication. Three experts were asked to evaluate the feasibility of educational contents and their appropriateness in order to evaluate the criteria for certification as a dental hygienist. The validity of the weekly educational contents and the period of education were awarded 4 points out of a maximum of 5 points; overall, the curriculum was evaluated to be valid and to be acceptable for use as criteria for certification evaluation. On the other hand, it was confirmed that not only should the contents be made appropriate for the grade level, but it should be complemented so that theoretical and practical learning can be achieved in a gradual and interrelated manner rather than as a one-time curriculum. Therefore, the result of this study can be considered for use as background data for curriculum development, and for standardization of the communication course in the dental hygiene department.

• Health Communication
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• v.13 no.2
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• pp.103-108
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• 2018

Background: This study was to analyze gender differences in health status, health behaviors and disease prevalence of multi-cultural family in order to contribute to health promotion of them. Methods: This study used raw data from the Korea Community Health Survey(KCHS) which was performed in 2015. Among them, 3,045 multi-cultural family members were included in this study. Data was analyzed using SPSS 21.0 for descriptive statistics, t test, Chi-square test, and Pearson's correlation coefficients. Results: According to gender, depression and subjective health were different in health status. High risk drinking, hypertension, dyslipidemia, arthritis, and obesity prevalence rate were higher in males than females significantly(p<.001). Conclusion: Based on the study results, it is necessary to establish a public health care program to improve health and welfare of multi-cultural families.

• Health Communication
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• v.13 no.2
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• pp.117-124
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• 2018

Purpose: This descriptive research study was influence of state of smoking, smoking beliefs and smoking cessation self-efficacy(SCSE) in a nursing college students. Survey design was adopted for 137 nursing college students in Gyeongbuk. Methods: Data were gathered from April 30 to May 14, 2018. Analyzed for descriptive statistics, independent t-test, ANOVA, Pearson correlation, and multiple regression. Results: There was a significant negative correlation between smoking belief and SCSE. The significant factors influencing SCSE were daily average amount of smoking, smoking motivation, and smoking beliefs. This model explained 58.2% of variance in SCSE. Conclusion: The results suggest that an intervention program is needed to reduce negative decreasing smoking beliefs and improving smoking attitudes in the nursing college students.

• Health Communication
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• v.13 no.2
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• pp.167-174
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• 2018

Purpose: The purpose of this study was to investigate the relationship among emotional labor, Job Satisfaction, Turnover in clinical nurses. Methods: A convenience sample of 136 registered nurses was obtained from a university General hospital in a city. Data were collected by a self-administered questionnaire during December, 2017. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, Pearson correlations and multiple regression with SPSS/WIN 21.0. Results: The mean score for emotional labor was $3.65{\pm}0.32$, Job Satisfaction was $2.96{\pm}0.31$, and Turnover was $3.49{\pm}0.74$. In multivariate analysis, factors related to Turnover were emotional labor of nurse, Job Satisfaction. The explained variane for Turnover was 44.2%(F=114.35, p<.001). Conclusion: The results of the study indicate that emotional labor, Job Satisfaction have an effect on turnover of Nurses. Findings from this study indicate the need to evaluate and improve the intervention program for nurses to decrease Turnover.

• Journal of Digital Convergence
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• v.15 no.11
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• pp.471-484
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• 2017

The present study explored factors that influence consumers' benefit expectancy about telemedicine service. Responses from a national online survey of 927 adults (aged 19-59), collected in January 2016, were analyzed with multiple regression analysis. The results revealed: (1) Health consciousness positively influenced all three benefit expectancies (all ps < .05); (2) Doctor-patient communication efficacy positively influenced expectancy for convenience improvement (${\beta}=.107$, p < .01) and service quality improvement (${\beta}=.086$, p < .05); (3) Use of health-related smart applications contributed to positive expectancy for service quality improvement (${\beta}=.081$, p < .05) and cost-saving (${\beta}=.067$, p < .05). Some of the relationships were moderated by gender and residence. This convergence study, which examined public's perception about telemedicine from the perspectives of consumer psychology, media, and public health, provides practical implications to promote telemedicine service and educate consumers about it.

• The Journal of the Korea Contents Association
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• v.22 no.1
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• pp.431-443
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• 2022

The purpose of this study is to share and assess the experiences of the emergency remote teaching method adopted for the medical communication course at a medical school due to the COVID-19 pandemic. The standardized patients hired for this 'Emergency Remote Teaching (hereafter ERT)' course said that students' interactions with them were less enthusiastic and less realistic, However, in the one-on-one virtual practice, the students seemed to be more focused than in the existing face to face practice. There were no differences in the unit practice test scores between ERT and the face-to-face course while in the face-to-face final exam, the test scores of FTF students were statistically higher than those of the ERT students, which might have resulted from the different methodologies of teaching. Further research on the virtual medical communication course is necessary to prepare medical students for the adoption of the telemedicine which could be accelerated in the near future.