• Journal of Convergence for Information Technology
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• v.12 no.3
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• pp.66-74
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• 2022

This study identified the impact of information literacy, risk perception, crisis communication on preventive behaviors related to COVID-19 among nursing students. Data were collected from 187 nursing students from 25 June 2020 to 3 July 2020, and analyzed using the SPSS/WIN 26.0 program. As a result of regression analysis, the factors influencing prevention behaviors were crisis communication(β=0.30, p<.001), information literacy(β=0.29, p<.001), and risk perception(β=0.19, p=.004). The explanatory power of the model was 27%. This study suggests that the focus should be on improving the activating crisis communication process among individual, family and society, increasing information literacy and risk perception on crisis when developing program to improve COVID-19 preventive behaviors of nursing students experiencing clinical practice.

• Korean Security Journal
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• no.42
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• pp.309-334
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• 2015

Now it is a proper time to discuss on the issue of crisis negotiation more in-depth. Thus far, studies on crisis negotiations have been mere manual style guidelines of "what to do". More substantial and rigorous theoretical propositions and empirical studies await for the future development of crisis negotiation field. This article contributes to the theoretical enrichment of the study of crisis negotiation field. Conventionally, two problems of misperceptions are raised in crisis negotiation. For instance, even though two parties used the same word, there can appear a substantial difference. Even worse, in many cases parties of negotiation send misinformation intentionally or unintentionally. This noise of communication can cause a serious misperception for parties of crisis negotiation including police officers, perpetrators, and hostages. However, this issue has not yet discussed in the field of crisis negotiation in Korea. This paper pointed out such important but not yet focused issue. It first discusses about the problem of perception and misperception. Next, it presents the negative impacts of such perception and misperception in crisis negotiation communication. Finally, it suggests the policy implications.

• Disaster Prevention Review
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• v.17 no.5
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• pp.60-66
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• 2015

• Proceedings of the Korea Contents Association Conference
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• 2016.05a
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• pp.121-122
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• 2016

사회환경의 변화에 따라 경찰의 역할과 기능도 전통적인 사회질서의 유지에 머물러 있어서는 안되며 보다 능동적인 변화가 필요한 시점에서, 국가적 위기관리 상황에 효율적 안전확보를 행할 수 있도록 국민에게 신뢰받는 경찰이 되기 위해서는 위기관리 대처능력을 배양해야 한다는 치안서비스 제공에 대한 질적 개선이 요구된다. 최근 북한의 무력도발 및 남북 긴장관계의 조성, IS가 공개한 테러대상국에 우리나라가 포함되는 등 테러 및 안보위협에 더 이상 안전하지 않음을 국민들은 체감하고 있다는 점은 효율적 위기관리가 필요하다는 것을 반증하는 것이다. 따라서 국민의 가장 가까운곳에서 안전확보를 담당하고 있는 경찰의 치안서비스 제공과 안전사회 구현을 위해서는, 국민의 신뢰와 소통이 기반으로 형성된다는 점에 착안하여 경찰조직의 위기관리 커뮤니케이션에 관하여 살펴보도록 하였다.

• The Journal of the Convergence on Culture Technology
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• v.6 no.2
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• pp.251-256
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• 2020

Based on the development of SNS in Mobile and Internet, crisis management is regarded as an important issue that determines the rise and fall of businesses. This study aims to contribute to more efficient implementation of crisis management messages by examining the relationship between the strategy of crisis management communication and the level of specificity of the message. The study found that consumers evaluated the crisis-hit company's acceptance communication strategy to show a higher level of integrity, reliability and appropriateness than the defensive strategy. However, this main effect is mediated by the specificity (high specificity vs. low). Specifically, consumers' assessment of crisis management messages and information-seeking behavior were found to be most favorable when used in a mixture of acceptance strategies and high specificity. Conversely, the lowest effect was the combination of defense strategy and high specificity. Based on these results, the theoretical discussions is described for crisis management practitioners of enterprises and organizations.

• Korean Association of Arts Management
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• no.60
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• pp.93-119
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• 2021

How an organization communicates to relevant stake-holders in a crisis is critical to gain continued social acceptance and legitimacy. In this paper, we examine the evolution of crisis communication strategies by the Arts Council Korea(ARKO) in response to the Blacklist case that unfolded from 2017 through 2019. In doing so, we focused on the 'Pop-up Theater case', where ARKO officials had exercised their discretion to have the play produced by theater artists be discontinued because they had viewed that the play was engendering the imagery of the Sewol-Ho tragedy. Using a case study methodology, we follow a series of events that occurred during this crisis management process, analyzing three apologies issued by the ARKO. In doing so, we draw on Hearit (2006)'s crisis management theory to evaluate how ARKO's crisis communication was managed. Overall, our study highlights that without incorporating truthfulness and sincerity congruent with stakeholder expectations, an organization's crisis communication is likely to be less successful.

• Convergence Security Journal
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• v.22 no.5
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• pp.115-126
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• 2022

This study studied the working relationship between national crisis management and national defense elements from a comprehensive security perspective. The elements of national defense are presented in the Integrated Defense Act. Therefore, by presenting the principles, problems, and alternatives of integrated defense, the study was conducted with the aim of protecting the lives and property of the people in the event of a national crisis and strengthen national security. As a theoretical background, an analysis frame was envisioned based on the four stages of crisis management in the 'Comprehensive Crisis Management Model' and the 'Basic Guidelines for National Crisis Management'. Through this, four domestic and foreign case studies were conducted. As a result of the study, it can be confirmed that related laws, organizations, and public awareness must be provided in order for the national defense elements at each stage of national crisis management to work well. For the completeness of national crisis management, it was suggested that the enactment of the Framework Act on National Crisis Management, the establishment of an integrated defense plan, linked training, C4I for communication, strengthening the capabilities of local government heads, and national defense elements of firefighters.

• Korean Journal of Comparative Education
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• v.27 no.1
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• pp.1-28
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• 2017

In this study, the school crisis response system and intervention are examined in the U.S. by reviewing Crisis Response Team(CRT) to give a direction for establishing and improving the school crisis response system in Korea. To do this, a literature review has been conducted focusing on domestic and foreign literature on the school - based crisis response system about the U.S. and Korea. The characteristics of the school-based CRT in the U.S. are as follows. First, in the U.S., the organizational structure and financial support for school - based crisis response has been stated by law so that the roles and responsibilities of region, district, school have been clearly defined. Second, in the event of a school crisis, the school have been shared the role of professional crisis response according to the Incident Command System and coordinates communication smoothly between each area of society through cooperation with CRT. Third, CRT prevents burnout by showing flexibility in team composition so that CRT members are not tired or overwhelmed by a crisis event, and focuses on strengthening the crisis capability of the school itself through cooperation between the school and CRT. Fourth, the school-based CRT in the U.S. conducts a step by step crisis intervention from prevention to prolonged post management. Based on these results, implications for the establishment and improvement of school-based crisis response system in Korea are discussed.

• Digital Contents
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• no.3 s.130
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• pp.126-129
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• 2004

기술의 발전과 정신을 차리기 힘들 정도로 쏟아져 나오는 정보들로 인해 기존의 전통적 시각언어들은 벌써 형태적으로나 기능적으로 위기를 맞고 있다. 동영상에 기반을 둔 상호간의 의사소통은 이제 더 많은 것을 요구한다. 소프트웨어의 기술과 전통방식의 디자인을 결합하는 것만으로는 불충분하다. 앞으로의 모션그래픽은‘어떤 방식으로 메시지와 디자인, 시간, 움직임을 융합할 것인가’가 중요하다.

• Journal of Korean Philosophical Society
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• v.129
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• pp.219-246
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• 2014

The media is a tool for communication. Social media, which was created by the modern science and technology, was considered to be the best communication tool. However, despite the current wide spread of social media, social communication is a serious problem in Korea enough to be called a crisis of communication. What is the reason and measures of communication problems? This paper was planned from the awareness of these problems. First, a number of features and possibilities of social media in journalism are discussed in chapter 2. In chapter 3, the role of social media having regard to the social communication was considered in comparison to traditional media. Finally, the value which the newly emerging social media should pursue was discussed in connection with the value which was pursued by the traditional journalism, then the new value to be added to journalism at the level of ethics presented in chapter 4.