• Title/Summary/Keyword: 열람서비스

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The Effects of Use Patterns and Service Quality on Performance and Use Satisfaction on Library Information System (도서관의 이용패턴과 서비스품질이 정보화성과지각 및 만족에 미치는 영향)

  • Jung, Hyung-Shik;Yeoum, Seoung-Yeoub
    • Journal of Global Scholars of Marketing Science
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    • v.18 no.4
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    • pp.217-244
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    • 2008
  • Consumers' overall satisfaction on a specific library use is inferred to be primarily accrued from their performance perception and use satisfaction on the library information service system as recent information technology is being rapidly improved and more libraries are being equipped with advanced information technologies. However, prior research has been conducted only on general library service quality and visitors' satisfaction, leaving the important aspects of visitors' library use and information performance perception. Thus, the objectives of this research are to examine the effect of library use patterns such as general visit for book reading and more professional information search, coupled with service quality, on the library users' performance perception on the information system that in turn, affects library use satisfaction on the same information system. More specifically, this study examines whether library visitors perceive differenltly the information system performance according to their library use patterns such that professional library users may have less positive on information system service due to their higher expectation or more positive perception on it due to variety of information uses and positive judgment on advanced information system. Next, three dimensions of service quality, consisting of interaction, outcome, and physical evidence quality in visitors' library use situations, are hypothesized to affect performance perception on library information system. Thirdly, the performance perception on library information system is hypothesized to influence the system use satisfaction while these two constructs are to affect visitors' overall satisfaction. we develop the following research model in accordance with the above theoretical reasoning. All variables used in this study(General Use Patterns, Professional Use Patterns, Interaction Quality, Outcome Quality, Physical Evidence Quality, Information Performance Perception, Information Use Satisfaction, Overall Satisfaction) were defined operationally based on the underlying prior studies. A survey was conducted with prepared questionnaires to about 400 visitors of a specific university library. Among them, 353 proper questionnaires were finally used for the analyses. Two-step approach was used to test the hypotheses. First, confirmatory factor analysis was conducted to guarantee the validity and reliability of variables. The results showed that all variables had not only convergent and discriminant validity, but also reliability. Then, research model was examined with a structural equation using LISREL 8.30 version. The fitness of the research model was found to be within the acceptable level. The findings of this study are as follows. The professional library use pattern was found to affect the users' performance perception on the library information system while the general library use pattern was not. Second, three dimensions of service quality (interaction, outcome, physical evidence) were found to influence the information system performance respectively while none of them was not to information use satisfaction. Third, library users' performance perception on the information system operation was found to affect the information system use satisfaction, both of which also influence users' overall satisfaction of the library. The findings of this study suggest that contemporary libraries strengthen their advanced information system operation in a way of user orientation and more importantly maximize their visitors' utilization of information system, accompanying proper material and various program development. This study conceptualized the new constructs of library users' performance perception on the information system and information use satisfaction which could better explain library users' overall satisfaction. Thus, furture study related with library service could utilize the constructs of information system performance and satisfaction as well as the variety of library use patterns in the users' viewpoints.

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A Study on the Securing Technological Safety of Mobile Electronic Notification Service in Public and Administrative Agencies (공공·행정기관 모바일전자고지서비스의 기술적인 안전성 확보 방안에 대한 연구)

  • Kim, Jong-Bae
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.20 no.4
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    • pp.7-16
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    • 2020
  • The mobile electronic notification service delivers notifications through mobile phone text or app-based message push to solve various problems of the paper-based mail service. And it is a service that an electronic document relay company proves to prove delivery. In order for public and administrative agencies to provide mobile electronic notification service, the user's identification information of the mobile phone number or the subscribed app is required. To overcome these limitations, ICT-regulated sandbox system was used to allow collective conversion of users' resident registration numbers into connecting information (CI). Therefore, in this paper, we propose a technical method for safe management of user CI in mobile electronic notice service, identity verification of electronic notice readers, and prevention of forgery and forgery of electronic notices. Through the proposed method, it is confirmed that the service can be activated by minimizing the adverse function of the mobile electronic notification service by securing the user's convenience and technical safety for the CI.

A Data Service of Managing Favorite Broadcasting Programs for helping Viewer's Program Searching Task (시청자의 방송프로그램 탐색 작업을 지원하는 디지털방송의 선호방송프로그램 관리 데이터 서비스)

  • Ko, Kwangil;Lee, Chang-Jo
    • Convergence Security Journal
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    • v.14 no.5
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    • pp.9-15
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    • 2014
  • Although the increase in number of the programs provides rich entertainment to viewers, it also has caused a negative of making it hard for viewers to find out their favorite programs. To address the problem, several researches have been performed mainly focusing on the technologies to analyze a viewer's TV watching-patterns and to recommend a program (or a channel) based on the analysis when a viewer changes channels. The researches, however, have the trouble of frequently failing to choose proper programs because, in the real-world broadcasting circumstance, the programs are re-broadcast over a number of the channels and a set of programs of a genre are usually playing in the overlapped times. To avoid the trouble, the data service, proposed in the paper, allows a viewer to book "explicitly" his/her favorite programs and provides a set of functions of listing up the booked program's broadcasting schedules and reserving viewing or recording the booked programs.

A Case Study on the Construction of Cyber Textbook Museum Database (사이버교과서박물관 데이터베이스 구축에 관한 사례 연구)

  • Kim, Eun-Ju;Lee, Myeong-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.20 no.4
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    • pp.67-84
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    • 2009
  • Cyber Textbook Museum is created by the Korean Educational Development Institute in part of the project to manage the knowledge and information of Korea to promote understanding of Korean education and its history. The original and full text of textbooks dating from the 1890s to the present have been digitized and arranged for easy access over internet. An exclusive portal site dealing with Korean textbooks and curriculum materials was made to provide not only the directory service of textbooks and curriculums in diverse data classifications, school levels, years/periods and subjects but also the keyword search by searching engine. Users can search the necessary materials easily and systematically over the screen and use all the functions except save, capture and print. The management system for textbook image(DjVu format), search system and DRM(Digital Rights Management) system were developed. Finally, four suggestions are proposed which are related in the aspects of policy, technical, systematic aspects for active and tremendous use of the site.

A Study on The Integration of Healthcare Information Systems based on SOA for PHR services (PHR 서비스를 위한 SOA 기반 보건의료분야 통합정보시스템에 관한 연구)

  • Park, Yong-Min;Oh, Young-Hwan
    • Journal of the Institute of Electronics Engineers of Korea TC
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    • v.48 no.2
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    • pp.29-35
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    • 2011
  • PHR(Personal Health Record) to support the lifelong healthcare of their medical information to consumers anytime, anywhere can view and manage health information to help direct input can be defined as a service. The PHR is to provide services efficiently and PHR systems and health-related information systems should be integrated and linked. However, the current healthcare information systems field in order to meet the growing demand for healthcare construction and operation of various systems, and accordingly continues to increase budget for information, but the current system, although the association between a variety of system integration and linkage is being made. This paper proposes a Integrated information system on Healthcare based on Web service to solve problems mentioned above. SOA(Service Oriented Architecture) is a major method of integrating services on the Web. It enables new requirements to be added to existing systems without modification of legacy services, so it makes rapid adaption to varying business environment. Therefore, In this paper, PHR services based on SOA as a platform for the health care sector to design and implement an integrated information system by web services based PHR services for the construction of a new integrated information system is proving to be a suitable model.

An An.0, pproach to the Reorganization of University Libraries in the 21st Century

  • 홍현진;이병목
    • Journal of Korean Library and Information Science Society
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    • v.29
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    • pp.443-464
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    • 1998
  • 21세기를 맞이하여 대학도서관은 정보기술의 도입, 업무내용의 변화, 이용자의 요구변화등 급격하게 변화하는 새로운 환경에 직면해 있다. 본 연구는 한국의 대학도서관 조직구조의 현황에 대한 분석과 함께 다양한 조직이론들과 정보환경의 변화에 기초해서 도서관조직을 활성화시키기위한 개념적인 조직모델을 제시하고자 한다. 한국의 대학도서관은 거의 10년동안 법적인 제약과 조직내외의 환경적인 한계 등으로 인해 전산화시스템의 도입, 도서관부관장의 임명, 그리고 도서관과 컴퓨터 센터와의 통합시도와 같은 약간의 변화외에는 거의 변화가 없었다. 전형적인 한국의 대학도서관은 수서, 기술서비스, 열람과 참고봉사 부문으로 조직되었다. 여기서 수서 기능을 기술서비스의 부문으로 간주한다면, 본 연구의 대상인 대학도서관 114개관 중 95개관(82.5%)이 전통적인 도서관조직의 형태인 기술서비스와 공공서비스 부문으로 조직된 것으로 나타났다. 본 연구에서는 전통적인 도서관조직의 문제점들을 급복할 수 있는 21세기의 개념적인 대학도서관 조직모델로서, 네가지 부문 - 서비스 부문, 서비스지원 부문, 기술지원 부문, 그리고 통합·조정부문-을 대학도서관의 개념적인 기본 구성요소로써 제안하였다. 그러나 모든 도서관의 서비스나 업무과정에 대해 적합한 잉상적인 조직구조는 없으며, 조직의 재조직과정은 도서관의 형태와 목적, 업무과정에 따라 매우 다양하다. 따라서 도서관의 재조직화는 환경의 변화에 따라 끊임없는 과정이 될 것이며, 도서관조직의 성공은 이러한 변화에 적응할 수 있는 개인과 조직의 역량에 달려있다고 하겠다.대한 순서에 있어서 차이가 있다. 4) 도서관에 대한 태도에 있어서 두 집단은 상이한 입장을 보이고 있다. 학자들의 과반수는 중요 정보원으로서 자신의 개인장서를 활용하며, 도서관의 장서 및 그 조직방법에 대해서도 별로 만족하지를 못하고 있다. 반면에, 실무가들은 도서관에 대하여 비교적 만족하며 따라서 도서관에 대한 이용도도 높다. 5) 두 집단 모두 보조인을 적극적으로 활용하지 않으며 사서의 도움을 받는 경우도 극소수에 불과하다. 이러한 조사결과를 기초로 하여 볼 때 법률전문직을 둘러싼 정보환경을 개선하기 위하여는, 인쇄된 일차적 정보자료의 검색방법등을 개선하고, 나아가서는 법령과 판례정보를 위한 효율적인 시스템을 구축하며, 뿐만 아니라 이용자의 요구에 충분히 대처할 수 잇는 도서관으로 변화되는 것이다. 이와 함께 가장 중요한 것은 법과대학과 사법연수원에서 법학 연구방법에 관한 강좌를 개설하여 각종 법률정보원의 활용 내지 도서관 이용방법에 관하여 교육하는 것이다.글을 연구하고, 그 결과에 의존하여서 우리의 실제의 생활에 사용하는 $\boxDr$한국어사전$\boxUl$등을 만드는 과정에서, 어떤 의미에서 실험되었다고 말할 수가 있는 언어과학의 연구의 결과에 의존하여서 수행되는 철학적인 작업이다. 여기에서는 하나의 철학적인 연구의 시작으로 받아들여지는 이 의미분석의 문제를 반성하여 본다. 것이 필요하다고 사료된다.크기에 의존하며, 또한 이러한 영향은 $(Ti_{1-x}AI_{x})N$ 피막에 존재하는 AI의 함량이 높고, 초기에

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QR code-based Mobile Web Platform for Viewing detailed Product Information (상품 정보 열람을 위한 QR 코드 기반의 모바일 웹 플랫폼)

  • Kim, Bong-Han
    • Journal of Digital Convergence
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    • v.10 no.3
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    • pp.143-148
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    • 2012
  • QR Code is available in many areas(business cards, coupons, advertising, billing, etc) due to the increase in the smart phones. In particular, the company's image and marketing are also available and using the Internet address, personal and corporate PR and publicity are also available. I was implemented the mobile web platform by the case wine information that easily seen but difficult to understand the information. Using QR Code, consumers can get information easily and quickly. In addition, based on the idea of using mobile web platform, variety of services and benefits will be able to expected.

UML기반의 멀티미디어실 이용자 관리 시스템의 설계 및 구축

  • 이현진;장길상;주재훈
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2001.12a
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    • pp.181-193
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    • 2001
  • 최근 대학도서관들은 정보화 환경에 대한 능동적 대처를 위하여 많은 노력을 기울이고 있다. 교수나 학생의 연구, 교육, 학습에 필요한 각종 전자 정보원을 한 장소에서 검색, 열람이 가능하고 대학의 구성원들에게 새로운 정보기술과 정보의 활용 능력을 교육시키기 위한 다양한 기능을 가진 하나의 복합 공간으로서 전자 정보실 또는 멀티미디어실(이하 멀 티미디어실) 등을 설치, 운영하고 있다 그러나 아직도 대학도서관 내의 멀티미디어실의 역할과 개념이 모호하다는 지적이 나오고 있다. 이러한 가운데 운영면에서도 표준 솔루션의 부재로 관리 전산화가 이루어져 있는 곳이 부족하여 인력 및 시간의 낭비가 초래되고 이용자 관리에 있어서 어려움을 겪고 있는 실정이다. 체계적인 운영이 이루어지지 않고서는 양질의 서비스 제공은 기대하기 어려울 것이다. 따라서 전국 대학 도서관에 적용할 수 있는 표준적인 멀티미디어실 관리 시스템의 개발이 필요하다. 본 연구에서는 UML(Unified Modeling Language) 기반의 정보시스템 구축 방법론을 제시하고, 제시된 방법론의 유효성(effectiveness)을 검증하기 위하여, 본 방법론에 입각하여 동국대학교 경주캠퍼스의 멀티미디어실 업무 프로세스를 분석 설계하였다. 시스템 구현을 위해서, 데이터 베이스로는 Oracle RDBMS를, 개발도구로는 Visual Basic 6.0을 사용하였다 본 논문에서 구현된 시스템을 통하여 멀티미디어실의 효과적인 운영관리에 대한 기반정립에 기여하고, 향후 장기적인 발전계획 수립에 하나의 도구로서 사용될 수 있다고 판단된다.

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A Study of Document Format for Effective Transmission on the Internet Environments (인터넷환경하에서 효율적 전송을 위한 문서형식에 관한 연구)

  • Cho, Hyun-Yang;Choi, Hung-Sik
    • Journal of the Korean Society for Library and Information Science
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    • v.34 no.1
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    • pp.229-242
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    • 2000
  • Today, we are confronted with huge amount of data which contain complex documents, images and multimedia contents. Therefore a new method is needed to analyze and manage the mathematical expressions and extract new Information from them. It is more and more important to manage the document files including mathematical expressions which are generated by general-purpose word processors. Three major word processors are shared over 90% of domestic market. These are HWP, TeX and MS word. Due to the progress of Internet and digital library, it is necessary to develop a system to manage the document file containing mathematical expressions over the Web.

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A Study on the Electronic Records Management for Enhancing Public Access (공개활성화를 위한 전자기록물 관리정책 연구)

  • 설문원
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.12 no.1
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    • pp.65-86
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    • 2001
  • This study aims to analyze the current policies and problems associated with the electronic records disclosure and to suggest the access paradigm for electronic records management. For this, Act on Disclosure of Information by Public Agencies. Public Records Management Act, and Electronic Government Act are analyzed in the light of public access to electronic records. The analysis lays special emphasis on the scope of public records to be disclosed, time to disclosure of public records. computer editing for pubic service. records dissemination through Internet, and the role of records centers and public libraries. Based upon the analysis, policy directions for electronic records management are suggested.

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