• Title/Summary/Keyword: 역할갈등 경험

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Factors Influencing Turnover Intention of Nurses in Comprehensive Nursing Care Wards : Focused on Emotional Labor, Role Conflict, and Reciprocity (간호간병통합서비스 병동 간호사의 이직의도에 영향을 미치는 요인 : 감정노동, 역할갈등, 호혜성을 중심으로)

  • Lee, Soo-Jin;Kim, Eun-A
    • Journal of Digital Convergence
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    • v.18 no.6
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    • pp.467-477
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    • 2020
  • The purpose of this study is to examine the effects of nursing emotional labor, role conflict, and reciprocity on turnover intention in comprehensive nursing care wards nurses. 209 nurses working in comprehensive nursing care wards across 13 hospitals in G and M city participated in this study. Data were analyzed descriptive statistics, t-test, one-way ANOVA, Pearson correlation, and hierarchical multiple regression analysis. As a result, the research model explained 52.9%(F=14.458, p<.001) of intention to turnover. The most significant factor affecting turnover intention was emotional labor(β=.311), followed by reciprocity and role conflict. Therefore, it is necessary to devices and guidelines to protect nurses who encounter various situations in the process of emotional labor, and to implement a human resource management system that can maintain friendly and equal relationships.

Conflict and Team Commitment: Mediating Role of Team Efficacy and Communication Satisfaction (팀 내 갈등이 팀몰입에 미치는 영향: 팀효능감과 커뮤니케이션 만족도의 매개효과를 중심으로)

  • Lee, Mok-Hwa;Han, Joon-Goo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.5
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    • pp.2831-2843
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    • 2014
  • As team based organizational structure is commonly spreading, many employees perform as a team member. This situation increases not only team commitment but also conflict to team members. But there are not many researches about the relationship between conflict and team commitment. This research proves the mediation effect of team efficacy and communication satisfaction when conflict have effect on team commitment. We have the following results. First, task conflict and relationship conflict have negative effect on team commitment. Second, team efficacy mediates task conflict and team commitment. Third, communication satisfaction mediates relationship conflict and team commitment.

A Study on the Effects of Perceived Risk Factors of RPA on Acceptance Conflict and Acceptance Intention: RPA Experience, Gender, and ICT Industry as Control Variables (RPA의 지각된 위험요인이 수용갈등 및 수용의도에 미치는 영향: RPA경험, 성별, ICT업종을 통제변수로)

  • Song, Sun-Jung;You, Yen-Yoo;Kim, Sang-Bong
    • Journal of Industrial Convergence
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    • v.20 no.10
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    • pp.137-146
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    • 2022
  • The use of RPA (Robotic Process Automation) has been recently reviewed in various industries, but it seems that it is not being applied to companies faster than ever expected. In this study, three perceived risk factors affecting the acceptance conflict and acceptance intention of RPA technology were proposed and the effects of RPA on acceptance conflict and acceptance intention were investigated using RPA experienced people, gender and ICT industries as control variables. For the research, online survey was conducted targeting office workers and analyzed the results by using SPSS 22.0 and AMOS 22.0. As a result, it was found that among the three perceived risk factors, concern about introduction failure, employment insecurity, and execution errors, employment insecurity and execution errors did not affect the acceptance conflict and acceptance intention of RPA. This research shows that concerns over the introduction failure affected the acceptance conflict and acceptance intention. In addition, the acceptance conflict was judged as a factor of the mediation effect of the acceptance intention. From the perspective of companies that want to apply RPA, the theoretical and practical implications of business management are meaningful in that they can identify and respond to particularly important factors among perceived risks.

A Study of the Acculturation Meaning among Chinese-Chosun Residential Care Attendants in Long-Term Care Setting (조선족 간병인의 문화적응 경험에 관한 연구: 노인 간병서비스를 제공하는 조선족 여성을 중심으로)

  • Hong, Sae-Young;Kim, Gum-Ja
    • 한국노년학
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    • v.30 no.4
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    • pp.1263-1280
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    • 2010
  • The present study describes the acculturation meaning of 12 Chinese-Chosun residential care attendants(RCAs) who are currently working in long-term care settings for Korean older adults. Using a qualitative research method, the findings show that the acculturation process of Chinese-Chosun RCAs consists of three stages: entrance, conflict, and adaptation. In the initial stage, the assets of the social and cultural networks among their friends and relatives, who already settled down or employed as RCAs, provided more opportunities for being employed as a RCA. However, most Chinese-Chosun RCAs experienced a number of conflicts while they adapted to mainstream society and perform caregiving tasks. They perceived discrimination, heavy workload, prejudice, and homesick. Nevertheless, they appeared to adapt effectively to Korean society and working environments because they were aware of the various benefits of working as a RCA such as higher wage and more job openings compared to other jobs, a rapport with the patients and patients' families, flexible work hours, and pride as a caregiver. This type of qualitative groundwork will be an important precursor to the design, implementation, and evaluation of acculturation research for minority immigrant workers in the Korean social welfare system.

Characteristics of Narrative Conflict Mediation in Interpersonal Conflict Situations (대인 갈등 조정의 서사적 특성에 관한 연구)

  • Kim, In-Yung
    • Korean journal of communication and information
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    • v.51
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    • pp.87-116
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    • 2010
  • The purpose of this study includes (1) to analyze the mediation process in which conflict mediation involves alternative stories through the mediation process after the characteristics of personal conflicts are analyzed (2) and to classify characteristics of the narrative of conflict mediation. This study attempts to examine mediation roles in the process mainly focusing on communication skills to which professional conflict mediators can apply. Based on this study, the usefulness of descriptive conflict mediation of social constructivism's perspective, one of the post-modern theories, was observed. The narrative mediation as a system that connects problems to conflicts with conversation and creates and develops the meanings of conflicts and problems in collaboration attempts to pursue new changes on the assumption of the subjectivity of human beings and the characteristic of the conflicts. Such a point supports the argument that conflicts should be approached from the communication perspective. Especially, it is expected that the fact that a variety of communication skills have great influence on conflict mediation becomes a key source to establishing communication study as one of mediation fields in conflicts.

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The Lived Experience of Home Health Nurses' Role Conflicts: A Phenomenology Study (가정전문간호사의 역할갈등 체험에 관한 현상학적 연구)

  • Kim, Seulki;Oh, Seung-Eun;Lee, Kyunghwa
    • Journal of Home Health Care Nursing
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    • v.29 no.1
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    • pp.93-104
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    • 2022
  • Purpose: To explore the lived experience of home health nurses' role conflicts and the associated meaning of those as perceived by the home health nurses. Methods: This qualitative study was conducted between November 2021 and January 2022 among five home health nurses who were recruited. Data were collected through in-depth interviews and inductively analyzed using Colaizzi's descriptive phenomenological inquiry. Results: The participants' lived experience of role conflicts were grouped into four main categories, namely role conflicts due to shortage of qualified home health nurses, role conflicts exacerbated by the COVID-19 pandemic, interpersonal relationship conflicts, and conflicts with existing systems and their solutions. Conclusion: Knowledge developed from the experiences of the participants indicated various role conflicts, both interpersonal and systematical, while they recognized the significance of their role as the home health nurses. In the future, support systems should be established at the organizational and systematical levels to ensure a better workforce environment for home health nurses.

Work and Family Role Conflict and Management Strategies of Women Entrepreneurs in Contents Business (콘텐츠 비즈니스 여성기업인의 일/가족 역할갈등과 조정 전략)

  • Chun, Bang-Jee;Han, Mee-Ra
    • The Journal of the Korea Contents Association
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    • v.8 no.9
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    • pp.150-165
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    • 2008
  • We examine how women entrepreneurs in contents business experience work/family role conflict and then reveal what kind of conflict management strategies they adopt in varying external and internal conditions. A critical problem faced by female entrepreneur is the tension that exists between their personal lives and business role. This tension is viewed as a form of inter-role conflict in which the role pressure from work and family competes for women's limited time and energy. First, we probe the content and nature of work- family role conflict on the part of female entrepreneurs. Second, we closely look at the three strategies of work/family role manipulation. Family role reduction strategy, work role reduction strategy, and work/family role sharing strategy are identified. Third, we discuss how the choice of the three strategies is affected by internal family salience and the external resources including spouse, family, and financial resources.

Relationships among Violence Experience, Resilience and Job Stress of Nurses Working in Emergency Department (응급실 간호사의 폭력경험, 자아탄력성, 직무스트레스와의 관계연구)

  • Song, Young-Jin;Lee, Hye-Kyung
    • Journal of the Korean Applied Science and Technology
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    • v.37 no.5
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    • pp.1390-1401
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    • 2020
  • This study is a descriptive research to identify the relationship among violence experience, resilience and job stress of nurses working in emergency department. The subjects of this study were 143 nurses with over one year working in emergency departments of 6 hospitals located in D city and C city and collected data through structured questionnaire. It was from November 6th to November 15th. The degree of violent experience of the subjects was 1.26 ± 1.31 out of 4. The average score of resillience was 2.50 ± 0.55 out of 4. The average score of job stress was 3.62 ± 0.49 out of 5. The result of correlation between violence experience, resilience and job stress, among the sub factors, in the correlation among violence experience and job stress sub factors, verbal violence experience was significantly positively correlated with nursing work(r=.194, p=.010), role conflict stress(r=.158, p=.030), and physical threat experience was positively correlated with nursing work(r=.200, p=.008), role conflict(r=.162, p=.027), and conflict with doctor(r=.145, p=.042). In the correlation between resilience and job stress sub factors, nursing work stress is hardness(r=-.189, p=.012), persistence(r=-.165, p=.025), and optimism (r=-.186, p=.013) and there was a negative correlation with the region. Expertise stress is hardness(r=-.230, p=.003), persistence(r=-.195, p=.010), optimistic(r=-.194, p=.010) and there was a negative correlation. Nurse-treated stress was positively correlated with spirituality(r=.154, p=.033). In the subcategory correlations of resilience and violent experience, the hardness had a negative correlation with the physical threat(r=-.150, p=.037) experience. The persistence was negatively correlated with the experience of physical threats(r=-.138, p=.050). The optimism was negatively correlated with the experience of physical violence(r=-.151, p=.036). As a result, it is necessary to create a safe working environment free from violence and to reinforce training on how to deal with violence in order to reduce the job stress of emergency department nurses. In addition, measures to cope with stress according to age and work experience and programs to increase resilience should be developed and mediated to reduce the job stress of emergency department nurses.

The Mediating Effects of Aggression in the Relationship between Parental Conflict and Peer Relations for Male and Female Adolescents (부모 간 갈등이 남녀 청소년의 또래관계에 미치는 영향에서 공격성의 매개효과)

  • Lee, Hyong-Sil;Oh, Seam-Mull
    • Journal of Convergence for Information Technology
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    • v.9 no.2
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    • pp.121-129
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    • 2019
  • The purpose of this study is to examine the mediating effects of aggression in the relationship between parental conflict and peer relations among adolescents. Data from 482 middle school students of Seoul by self-reported questionnaires are analyzed for the study. The results of this study reveal that there are gender differences in aggression and peer relation of adolescents. For both male and female adolescents, parental conflict is positively related to aggression. Aggression is negatively associated with peer relations of adolescents. Parental conflict and peer relations of adolescents are negatively related. The results from regression analysis indicate that aggression mediates the relationship between parental conflict and peer relations for male and female adolescents. This results suggest the need to consider family experiences and emotional states for understanding of peer relationships in adolescents.

A Study on the Adolescent Sibling Relationship through Photovoice (포토보이스를 통해 본 청소년기 형제자매관계에 관한 연구)

  • Kim, Jiseul;Jun, Mikyung
    • Journal of Korean Home Economics Education Association
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    • v.36 no.2
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    • pp.15-31
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    • 2024
  • This study employs photovoice research methodology to investigate adolescents' experiences in sibling relationships and to analyze the impact of sibling interactions on their development and growth. The participants comprised eight high school students with one sibling (four males and four females) residing in the Incheon region. The research process encompassed several stages: participant recruitment, orientation, photovoice activity (focus group interviews), data analysis, and conclusion derivation. During the photovoice activity, participants engaged in a narrative process of photographing, interpreting, and discussing their experiences. The narratives were categorized into four primary themes: structure and environment, emotional interactions, roles, and parental subsystems. The conclusions drawn from the study are as follows: First, the similarity formed in sibling relationships during adolescence contributes to psychological stability. Second, roles and expectations based on birth order can cause stress for adolescents, indicating the need for equitable role adjustments within the family. Third, conflict in sibling relationships is crucial for enhancing problem-solving and social relationship skills. Lastly, consistent parenting attitudes significantly affect the emotional well-being of siblings. This study emphasizes the significance of fostering a deeper understanding of human development and family relationships through an exploration of adolescent sibling dynamics within home economics education.