• Title/Summary/Keyword: 역량모델

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A Study on the Effect of Cold Chain Capability on Logistics Service Quality and Customer Satisfaction (콜드 체인 역량이 물류 서비스 품질과 고객 만족에 미치는 영향에 관한 연구)

  • Hee-Chan Ryu;Keun-Sik Park
    • Korea Trade Review
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    • v.48 no.4
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    • pp.233-262
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    • 2023
  • Recently, as customer demand for cold chain products increases, cold chain companies are constantly required to improve logistics service quality and seek new competitive advantages in order to improve customer satisfaction. This study aims to indentify the factors that impact customer satisfaction in cold chain logistics and to analyze the relationship between the factors. A research model was established through the investigation of the previous studies. A survey was conducted targeting customers with cold chain logistics service experience, and the hypotheses were tested through structural equation modeling using AMOS 26.0. As a result, cold chain capability, including resource, logistics infrastructure, and partnership, has a significant impact on logistics service quality. The improvement of logistics service quality has a significant impact on customer satisfaction. Resource and logistics infrastructure, excluding partnership, had a significant impact on customer satisfaction. Consequently, cold chain companies need to secure various types of resources, technology levels, and infrastructure to improve logistics service quality, which can meet customer expectations and needs.

Theoretical Study on Modeling Success Factors of Overseas Agricultural Startups (해외 농업스타트업 성공요인 모델링에 관한 이론적 고찰)

  • Jinhwan, Park;Sangsoon, Kim
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.18 no.1
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    • pp.85-106
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    • 2023
  • This study reviewed and derived the success factors of overseas agricultural startups and studied their integrated research model. Agricultural startups and general startups have in common that poor resources and infrastructure exist from a resource-based perspective after startup, but a differentiated approach from general startups is required due to the nature of the primary industry of agriculture. In this study, we approach the company internal factors (human resources/vision/distribution network capacity/capital capacity/cultivated crops/physical resources/farming technology, etc.) and external factors (agricultural infrastructure/laws/regulations/relationship with surrounding society, etc.) We tried to build a research model that can be integrated by focusing on various existing research models, success factors, and entrepreneurship. Through this, it is intended to present an integrated model that is practically helpful to business performance to entrepreneurs, business-related persons, and researchers who need an integrated understanding of agricultural startups at home and abroad. made for purpose In this paper, a standard model was established through three types (existing agricultural startup, small and medium-sized business startup, multinational company, and comprehensive approach) according to size and characteristics for modeling agricultural startup success factors. Through this, a total of 9 success factors (agricultural management, external environment, manager/founder characteristics, corporate identity, business management, organizational culture, infrastructure, commercialization capability, and sustainable growth) were derived. The implication of this study is that the success factors of agricultural startups were comprehensively presented based on 'entrepreneurship' for various domestic and foreign agricultural startup cases. By confirming the systematic categorization, a standard model for future agricultural startup success factors was presented, and as a result, a foundation was presented for systematic research and practical effectiveness of related research in the future.

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2016 Competency Modeling for Doctor of Korean Medicine & Application Plans (2016 한의사 역량모델 정립 및 활용 방안)

  • Lim, Cheolil;Han, HyeongJong;Hong, Jiseong;Kang, Yeonseok
    • The Journal of Korean Medicine
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    • v.37 no.1
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    • pp.101-113
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    • 2016
  • Objectives: The purpose of this study was to develop a competency model for the Korean medicine doctors and find application plans for the future education in Korean medicine. Methods: Based on literature review, we drafted a competency model framework for modeling and defined competencies using generic model overlay method. Also we conducted a FGI with 20 extension specialists in Korean medicine to validate competency model. Results: Findings are 5 domains and 15 competencies. 5 domains have optimal patient care, reasonable communication skill, professionalism enhancement, performing social accountability, and efficient clinical management. 3 competencies are included in 5 domains each. With this model, 4 ways of application plans are shown to apply for the future competency-based education in Korean medicine. Conclusion: Developed 2016 competency model for the Korean medicine doctors can be a first huge step to innovate education in Korean medicine toward competency-based educational system.

Seismic Performance Evaluation of Circular RC Bridge Piers with Shear-Flexure Behavior (휨-전단 복합 거동을 보이는 RC 원형교각의 내진성능 평가)

  • 김병석;김영진;곽임종;조창백;조정래
    • Journal of the Earthquake Engineering Society of Korea
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    • v.5 no.3
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    • pp.29-36
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    • 2001
  • Same as-built drawings in national roadway bridges in Korea were examined. As a result, many bridge piers were found whose aspect ratios are in the vicinity of 2.5. These columns are expected to do shear-flexure behaviour, but the previous research works considered flexure behaviour columns only. In the study, therefore, a shear-flexure behaviour column was selected as the model pier, and quasi static test on the full and 1/2 scale models was carried out. From the test results, the scale effect on the seismic performance evaluation was analyzed, and the seismic performance of the model bridge pier without seismic details was evaluated by the capacity spectrum method.

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Survey of Capability Maturity for Digital Contents Process (디지털 콘텐츠 프로세스를 위한 역량성숙도 조사)

  • 궁상환
    • Proceedings of the Korea Contents Association Conference
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    • 2004.05a
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    • pp.406-414
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    • 2004
  • It is being emphasized that management of core process is another crutial factor in the development of a product, besides of management of quality factors for the product itself. The study purposes to introduce process quality concept to digital contents market, and also aimes at meauring of process maturity, based on level 2 and 3 of Capability Maturity Model, for domestic companies especially devoted to digital contents area. The result shows that the maturity level of most of companies surveyed is very low and that mobile and game fields are slightly more matured than animation field. The paper also proposes some of future efforts to be made fur improving maturity level of digital contents companies.

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A Study on Developing Competency Model of Techno Leadership (기술리더십 역량모델 개발에 관한 연구 : IT기업 사례를 중심으로)

  • Park, Bum Joo;Lee, Hae Jun;Shin, Wan Seon
    • Korean Management Science Review
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    • v.32 no.2
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    • pp.1-14
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    • 2015
  • The importance of technical innovation is increasing gradually in accordance with the life cycle of technology being shortened and the convergence being accelerate. This thesis aims to present the Framework of Competency Model of Techno Leadership capable of utilizing in promoting R&D (Research and Development) Leaders systematically by the technology based enterprise. The characteristic of core behavior necessary for Techno Leaders has been sorted out through the literature investigation and the analysis course of meaning, etc., the competency model of Techno Leadership has been deducted by analyzing the relation with MOT (Management of Technology) capacity being common skill of task necessary for Techno Leaders and the characteristic of behavior based on this through the questionnaire survey. The possibility of application in the field as well has been verified by applying the developed competency model in the actual field of enterprise. The competency model of techno Leadership developed in this research may be utilized in the direction establishment for the promotion of Techno Leadership in the enterprise or laboratory, especially, if would be effective to self-diagnose the core competency necessary for R&D manpower to be grown as the Techno leader in the IT oriented enterprise and to establish the improvement direction.

Design of Conceptual Software Process Database, Using Ontology (온톨로지를 이용한 개념형 소프트웨어 프로세스 데이터베이스 설계 및 구현)

  • Lee, Jun-Ha;Park, Young-Beom
    • The KIPS Transactions:PartD
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    • v.14D no.2
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    • pp.203-210
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    • 2007
  • Ontology can be used as a formal and demonstrative knowledgebase that can express the thinking process of human. Software Development Process is a collection of ideal practices and procedural system that is performed by mature organization with high capability. Due to complexity of process, however, Software development Process often results in obstruction of introducing and improving simple process activity. While introducing and improving software development process, application of ontology to complex software development process is more approachable by showing deductive results of relationship between ISO/IEC 15504 and CMMI. In this paper, we demonstrate a methodology that utilizes the improved process database conceptually mapping between ISO/IEC 15504 and CMMI using ontology.

e-Business Manpower Classification That is Correct in New Environment and Study of Course Roadmap Development for Manpower Training (새로운 환경에 맞는 e-비즈니스 인력의 분류와 인력양성을 위한 진로 로드맵 개발에 관한 연구)

  • Jang, Ki-Jin;Hong, Jung-Wan
    • The Journal of Society for e-Business Studies
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    • v.14 no.3
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    • pp.107-129
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    • 2009
  • The person who realize e-business must understand Information Technology(IT) and business process. Current policy and system should be attained new change for domestic e-business manpower training. Divided for manpower training in new dimension justice about present e-business manpower and manpower classification. The capacity about course of study of e-business manpower and program development classified in a new comer, expert, administrator, manager's process. And the process divided ten details job according to business and functions that achieve in enterprise and major in university. Present capacity that needs in details line of duty by ASK(Attitude, Skill, Knowledge) model and focused for program development.

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Partner Relationship construction Strategic of TPL enterprises (TPL 기업의 e-PRM 도입을 통한 물류경쟁력 제고 방안)

  • Yooun, Keoung-ho;Jeoung, Seoung-won;Lee, Joung-ho
    • Proceedings of the Korea Information Processing Society Conference
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    • 2004.05a
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    • pp.457-460
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    • 2004
  • 현재 무한경쟁의 시장환경 속에서 기업자체만으로 어려움을 감내하기란 많은 문제를 갖고있다. 그래서 기업은 물류활동을 전문적으로 담당하는 훌륭한 파트너를 통하여 이 문제를 해결하고 있으며 이전의 수직적 업무관행을 넘어선 동반자적인 파트너로써의 제 3 자 물류(TPL : Third Part Logistics : 이후 TPL로 표기함)를 활용하고 있다. 파트너관계는 이전에도 중요한 기업 전략이었으나 인터넷과 수많은 정보기술의 보급을 통한 전자상거래의 도래로 기업은 신속하고 정확하게 시장과 고객의 요구와 니즈를 만족시킬 수 있는 선도기술개발과 서비스제공능력이 기업의 핵심역량으로써 중요하게 되었다. 그래서 이러한 역량과 유연성을 갖춘 파트너와의 전략적관계형성과 관리를 할 수 있는 체계적인 파트너관계업무프로세스가 필요하게 되었다. 따라서 본 논문에서는 TPL 기업에서 유연한 공급사슬파트너관계구축과 관리를 가능하게 하고 고객요구를 대처할 수 있을 뿐만 아니라 미래의 고객요구를 예측가능 할 수 있는 방안으로 e-PRM 모델을 제시하고자 한다.

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Modified Nonlinear Static Pushover Procedures of MDOF Bridgesfor Seismic Performance Evaluation (내진성능평가를 위한 다자유도 교량의 수정 비선형 등가정적해석법)

  • Cho, Chang-Geun;Kim, Young-Sang;Bae, Soo-Ho
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.10 no.4
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    • pp.175-184
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    • 2006
  • Two methods of the nonlinear static pushover analysis have been presented for the performance-based seismic design and evaluation of MDOF continuous bridges. Guidelines for buildings presented in FEMA-273 applying the Displacement Coefficient Method (DCM) and in ATC applying the Capacity Spectrum Method(CSM) have been modified for MDOF bridges. Two methods are compared with the time- history analysis. The lateral load distribution pattern for seismic loads has been examined in the static pushover analysis. The force-based fiber frame finite element has been implemented in the modeling of reinforced concrete piers.