• Title/Summary/Keyword: 업무프로세스 모델

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A Quality Evaluation of Web Sites Using Metrics of Quality in Use (사용 중 품질척도를 적응한 웹 사이트 품질평가)

  • Lee Hyun Chul;Kim Sung Rak;Lee Kil Sup;Lee Sung Jong
    • Proceedings of the Korean Information Science Society Conference
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    • 2005.07b
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    • pp.301-303
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    • 2005
  • 최근 정보기술의 발전과 인터넷 서비스의 급속한 성장 둥으로 인하여 다양한 분야에서 웹 사이트가 운용중이며 품질의 중요성도 점차 인식되어지고 있다. 또한, 운용중인 웹 사이트 품질평가를 위해 적용할 품질모형 및 품질정가 프로세스는 평가대상 웹 사이트의 특성을 고려하여 선정이 요구된다. 따라서, 본 논문에서는 ISO/IEC 9126-4, WebQEM, 2QCV3Q, KNDU-SQEP를 적용하고, 미흡한 품질속성을 보완하기 위해 웹 사이트 품질평가를 위한 품질모형과 품질평가 프로세스를 제시하였다. 또한 웹 사이트 제품 평가 모델의 품질평가 점검표를 작성하여 포털 및 전문업무 사이트에 적용하고 WebQEM 모텔과 제안한 모델의 평가치를 비교하여 운용중인 웹 사이트에 대하여 평가가 가능한 것을 입증하였다. 향후에는 개발 중의 중간 산출물에 대한 품질평가 점검표의 개발을 통하여 전 수명주기에 대한 지원이 요구된다.

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E-Discovery Process Model and Alternative Technologies for an Effective Litigation Response of the Company (기업의 효과적인 소송 대응을 위한 전자증거개시 절차 모델과 대체 기술)

  • Lee, Tae-Rim;Shin, Sang-Uk
    • Journal of Digital Convergence
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    • v.10 no.8
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    • pp.287-297
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    • 2012
  • In order to prepare for the introduction of the E-Discovery system from the United States and to cope with some causable changes of legal systems, we propose a general E-Discovery process and essential tasks of the each phase. The proposed process model is designed by the analysis of well-known projects such as EDRM, The Sedona Conference, which are advanced research for the standardization of E-Discovery task procedures and for the supply of guidelines to hands-on workers. In addition, Machine Learning Algorithms, Open-source libraries for the Information Retrieval and Distributed Processing technologies based on the Hadoop for big data are introduced and its application methods on the E-Discovery work scenario are proposed. All this information will be useful to vendors or people willing to develop the E-Discovery service solution. Also, it is very helpful to company owners willing to rebuild their business process and it enables people who are about to face a major lawsuit to handle a situation effectively.

The Establishment of the Design Interface Management Model for SOC Projects (SOC사업의 설계 인터페이스 관리 모델 구축)

  • Oh Jae-Ouk;Kim Woo-Young;Yi Kyoo-Jin;Suh Sang-wook;Lee Hyun-Soo
    • Korean Journal of Construction Engineering and Management
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    • v.1 no.3 s.3
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    • pp.116-123
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    • 2000
  • SOC projects entail inherently large-scale works, and need much capital and time. Because of these features, the design activities in SOC projects are performed through a complicated process involving many organizations. A great deal of information is generated and vanished during the process, and the communication among the related organizations plays a very important role in successful fulfillment of SOC projects. But, because the method of information communication has not yet systematically established, there are many difficulties in sharing information. This study aims at establishing the design interface management model which enables the participants to effectively share the information during the design phase. The contents of the study include (1) Restructuring performance organization, (2) A decision making method in collaborative design through partnering with experts, (3) A method to develop Open Design Information Integrated model using Standardization(ODIIS).

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Realtime Cooperative Activity Supports in Workflow (워크플로우 실시간 협동 액티비티 지원 프레임워크)

  • Lee, Ki-Won;Ahn, Hyung-Jin;Park, Mean-Jea;Kim, Kwang-Hoon;Paik, Su-Ki
    • Proceedings of the Korean Information Science Society Conference
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    • 2006.10c
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    • pp.343-347
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    • 2006
  • 현재의 워크플로우 관리 시스템에서 프로세스를 이루는 각 액티비티의 작업은 단일의 수행자에 의해서 처리되어 진다. 하지만 실제 기업의 프로세스나 과학 분야의 프로세스에서는 단일의 수행자가 아닌 여러 사람들의 협동을 통해 해결해야 하는 작업이나 실시간으로 데이터를 주고받으며 업무를 처리해야 하는 경우가 많다. 이런 작업들을 필요로 하는 곳에 워크플로우 관리 시스템을 도입하기 위해서는 실시간 협동 액티비티의 지원이 필요하다. 하지만 현재의 워크플로우의 표준 스펙에 협동 액티비티의 개념이 확실하지 않고 이에 대한 내용이 정의되어 있지 않기 때문에 실시간 협동 액티비티의 처리가 불분명한 실정이다. 본 연구에서는 표준의 스펙을 확장하여 실시간 협동 액티비티를 지원하도록 기존의 워크플로우 관리 시스템을 확장 설계한다. 워크플로우 관리 시스템을 세부적으로 나누어 워크플로우 모델관점, 워크플로우 엔진 관점, 런타임 클라이언트의 관점으로 크게 세 부분으로 나누고 각 부분에서 실시간 협동 액티비티를 지원하기 위한 요구사항들과 그것의 처리 방안에 대해 제안한다.

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Elicitation of Potential Information Technologies for Construction Process and Tasks - Using Cross-Impact Analysis (교차영향분석을 활용한 건설 업무기능 및 공종 별 주요 IT기술 도출)

  • Park, Sung-Hoon;Kwon, Soon-Wook;Kim, Young-Suk
    • Korean Journal of Construction Engineering and Management
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    • v.13 no.1
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    • pp.160-169
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    • 2012
  • Domestic construction industry, which has recently had difficulty in market saturation and slowing growth, is trying to resolve this situation by incorporation with IT technology. However, there was less choice and has simply used IT technology as required in construction field. In other word, IT technology has applied to not all processes but some parts. Therefore, in this paper, we find out suitable and promising IT technology to each step of construction process, analyzing IT convergence technology related to whole process comprehensively in order to suggest fundamental directions for effective construction IT convergence in the field.

The Design of Automated System for Ubiquitous Healthcare Examination (유비쿼터스 기반의 건강진단 자동화 시스템의 설계)

  • Kung, Sang-Hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.3
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    • pp.541-548
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    • 2007
  • The workflow, one of core features for modern business operation, models common elements and their relationships in business processes. The research is focused on how to adapt the workflow model to the healthcare examination which becomes popular these days. Especially, we intend to have fully automated process for healthcare examination by providing customers with PDA with RFTD chip. In order to realize this goal, this paper proposes the design of software architectures the class structures, and the definition of messages used for the system interactions. In other word, the paper shows the analysis of healthcare application in terms of service scenario and the design of workflow engine ant ubiquitous healthcare application under the Object-Oriented programming environment. the The result of the study may also enable the unmanned healthcare examination as well as ubiquitous based healcare examination sooner or later.

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A Study on the Establishment of Design and Construction Process Standardization through Building BIM Application Case (건축물 BIM 적용사례를 통한 설계 및 시공프로세스 표준화 수립에 대한 연구)

  • Jeong, Hee-woong
    • Journal of the Korea Institute of Building Construction
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    • v.22 no.4
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    • pp.347-358
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    • 2022
  • In order to satisfy the extraction and use of information such as estimates and processes required in the design and construction stages of BIM, which is an expectation of overall construction operation for the design and construction stage of domestic buildings, it is insufficient to supply and apply mobile technologies or terminals. In this paper, standardization of BIM-based processes from the design stage to the construction stage is proposed as an efficient construction system method through mobile-based simulation and test-bed case analysis review. The current status and potential of BIM application were identified through theoretical review of BIM and case studies at home and abroad. In addition, the overall flow of the project and the direction of effective process construction were investigated through each process by 3D, 4D, and 5D execution stage and the role of each collaborator. 4D building process BIM simulation system using mobile was implemented by applying a visualization engine that simulates process information, object information connection module, and related object information. Therefore, it was possible to minimize the possibility of re-construction of the BIM design and construction process model through the visualization of 2D drawings based on the 3D model of the building and the review of errors and interferences in the drawings. In addition, in the implementation of simulation for each process of the construction process through mobile devices, it was possible to support construction progress and process management according to the optimal option selected by the user.

EJB-based Workflow Model Data Management Mechanism (EJB 기반의 워크플로우 모델 데이터 관리 기술)

  • 김민홍
    • Journal of the Korea Computer Industry Society
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    • v.5 no.1
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    • pp.19-28
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    • 2004
  • The major problems in workflow system which controls business process arise with the difficulty of managing a vast volume of data. In this paper, a more reasonable method to manage workflow data is proposed after analyzing the data being used in workflow system. The data used in workflow system can be classified to model data, control data, workitem data and relevant data. The prime accent is placed on the workflow model data, as the model data is normally consistent and referenced more frequently that if the data is used efficiently, it is anticipated to give a good performance to workflow system. Relying on an intensive study, this paper designs and develops a model data system. This model data system is based on memory and manages versions, consistency, dynamic modification, and etc

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Research about a successful adopting for the CRM in the companies (기업에서의 성공적인 CRM 정착에 대한 연구)

  • Kim, Gipyoung
    • The Journal of Industrial Distribution & Business
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    • v.2 no.1
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    • pp.5-15
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    • 2011
  • Prior to the introduction of the CRM, we need to analyze the characteristics and the situations of the company, and should establish a clear vision of the CRM. And each company should identify elements and technologies for introducing the most suitable CRM for them, and optimize them, with long-term perspective. In addition, it requires the implementation strategy which integrates the existing company's routine marketing activities with the concept of the CRM. According to the implementation strategy, the company should improve the business process which is the most effective in investment step by step, and the information system strategy, which develops system investment gradually, should harmonize with it. First, we recognized that raising the company value is important by maximizing customer lifetime value (LTV) by understanding customer needs, and achieving the company's goal through customer satisfaction. Second, we understood that adopting the CRM should be accompanied by changes in the structure, business process and customer contact channels, and it can be successfully integrated with business when it gets proper understandings and attentions of the management. Third, the reality is that there are few cases of successful implementation of domestic companies, and some companies that successfully implement the system mean nothing but implement the solution for developing the CRM. Therefore, it needs to be observed for the long haul, and it seems that we need to approach more systematically to implementation cases for each industry about implementation of the CRM. Fourth, the CRM is no longer the preserve of major companies, and it is the time that medium and small sized enterprises also need it. Taking lesson from Switzerland's small size store merchants who successfully adopt right size of the CRM for their business, for domestic medium and small sized enterprises, the necessity to develop business through developing the CRM models which fit their situations and maintaining relationships with customers has been grown. Fifth, for adopting the CRM business processes, changing or converting the CRM system to the model which fits the company's situation is important rather than applying the advanced company's CRM system model. In other words, the CRM solution which can maximize their own strength by developing the CRM program that makes the most of features and characteristics of the company should be adopted.

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A MapReduce-Based Workflow BIG-Log Clustering Technique (맵리듀스기반 워크플로우 빅-로그 클러스터링 기법)

  • Jin, Min-Hyuck;Kim, Kwanghoon Pio
    • Journal of Internet Computing and Services
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    • v.20 no.1
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    • pp.87-96
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    • 2019
  • In this paper, we propose a MapReduce-supported clustering technique for collecting and classifying distributed workflow enactment event logs as a preprocessing tool. Especially, we would call the distributed workflow enactment event logs as Workflow BIG-Logs, because they are satisfied with as well as well-fitted to the 5V properties of BIG-Data like Volume, Velocity, Variety, Veracity and Value. The clustering technique we develop in this paper is intentionally devised for the preprocessing phase of a specific workflow process mining and analysis algorithm based upon the workflow BIG-Logs. In other words, It uses the Map-Reduce framework as a Workflow BIG-Logs processing platform, it supports the IEEE XES standard data format, and it is eventually dedicated for the preprocessing phase of the ${\rho}$-Algorithm that is a typical workflow process mining algorithm based on the structured information control nets. More precisely, The Workflow BIG-Logs can be classified into two types: of activity-based clustering patterns and performer-based clustering patterns, and we try to implement an activity-based clustering pattern algorithm based upon the Map-Reduce framework. Finally, we try to verify the proposed clustering technique by carrying out an experimental study on the workflow enactment event log dataset released by the BPI Challenges.