• Title/Summary/Keyword: 야후 앤서

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Answerers' Strategies to Provide Credible Information in Question Answering Community (지식검색 커뮤니티에서 신뢰성 있는 답변을 제공하기 위한 답변자들의 전략)

  • Kim, Soo-Jung
    • Journal of the Korean Society for information Management
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    • v.27 no.2
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    • pp.21-35
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    • 2010
  • The popularity of question answering communities such as Yahoo! Answers and Naver Knowledge-iN and increasing doubts about the competence of lay information providers prompted this study to explore answerers' strategies to provide a credible answer in a question answering community. Forty-four active answerers in Yahoo! Answers were included in this study, and interviews were conducted through email, chat, and over the telephone. This study identified a set of information sources the answerers used, an array of important strategies to provide a credible answer, and their perception of self-claimed expertise. Implications of results were discussed in the context of user instruction.

Research Trends of the Credibility of Information in Social Q&A (지식검색커뮤니티 정보의 신뢰성에 관한 연구 동향 분석)

  • Kim, Soo-Jung
    • Journal of the Korean Society for information Management
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    • v.29 no.2
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    • pp.135-154
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    • 2012
  • Social Q&A sites such as Yahoo! Answers and Naver Knowledge-iN have become a viable method for information seeking and sharing on the Web. Considering their immense popularity and growing concerns about their validity as information sources, questions about the credibility of the information provided on social Q&As are timely. Therefore, this paper summarizes recent research on credibility related to the social Q&A context, identifies research gaps, and presents a research agenda for future research to advance this newly developing area.