References
- Adamic, L. A., Zhang, J., Bakshy, E., & Ackerman, M. S. (2008). Knowledge sharing and Yahoo Answers: Everyone knows something. Proceedings of the 17th International Conference on World Wide Web, 665-674.
- Agichtein, E., Castillo C., Donato, D., Gionis, A., & Mishne, G. (2008). Finding high-quality content in social media. Proceedings of the International Conference on Web Search and Data Mining, 183-194.
- Barry, C. L. (1994). User-defined relevance criteria: An exploratory study. Journal of the American Society for Information Science, 45(3), 149-159. https://doi.org/10.1002/(SICI)1097-4571(199404)45:3<149::AID-ASI5>3.0.CO;2-J
- Bateman, J. (1999). Modeling the importance of end-user relevance criteria. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 36, 396-406.
- Bian J., Liu, Y., Agichtein, E., & Zha, H. (2008). Finding the right facts in the crowd: factoid question answering over social media. Proceedings of the 17th International Conference on World Wide Web, 467-476.
- Bouguessa, M., Dumoulin, B., & Wang, S. (2008). Identifying authoritative actors in question-answering forums: the case of Yahoo! Answers. Proceedings of the 14th International Conference on Knowledge Discovery and Data Mining, 866-874.
- Chen, Y., Ho, T., & Kim, Y. (2010). Knowledge market design: A field experiment on Google Answers. Journal of Public Economics Theory, 12(4), 641-664. https://doi.org/10.1111/j.1467-9779.2010.01468.x
- Dom, B., & Paranjpe, D. (2008). A bayesian technique for estimating the credibility of question answerers. Proceedings of the Society for Industrial and Applied Mathematics on Data Mining, 399-409.
- Fichman, P. (2011). A comparative assessment of answer quality on four question answering sites. Journal of Information Science, 37(5), 476-486. https://doi.org/10.1177/0165551511415584
- Flanagin, A. J., & Metzger, M. J. (2000). Perceptions of Internet information credibility. Digital Media, Youth, and Credibility, 77(3), 515-540.
- Flanagin, A. J., & Metzger, M. J. (2008). The credibility of volunteered geographic information. GeoJournal, 72(3-4), 137-148. https://doi.org/10.1007/s10708-008-9188-y
- Gazan, R. (2006). Specialists and synthesists in a question answering community. Proceedings of the 69th Annual Meeting of the American Society for Information Science and Technology. Retrieved from http://eprints.rclis.org/handle/10760/8793
- Golbeck, J., & Fleischmann, K. R. (2010). Trust in social Q&A: The impact of text and photo cues of expertise. Proceedings of the 73th Annual Meeting of the American Society for Information Science and Technology, 47(1), 1-10.
- Guo, J., Xu, S., Bao, S., & Yu, Y. (2008). Tapping on the potential of Q&A community by recommending answer providers. Proceedings of the 17th ACM Conference on Information and Knowledge Management, 921-930.
- Harper, F. M., Moy, D., & Konstan, J. A. (2009). Facts or friends?: Distinguishing informational and conversational questions in social Q&A sites. Proceedings of the ACM Conference on Human Factors in Computing Systems, 759-768.
- Harper, F. M., Raban, D., Rafaeli, S., & Konstan, J. A. (2008). Predictors of answer quality in online Q&A sites. Proceeding of the 26th Annual SIGCHI Conference on Human Factors in Computing Systems, 865-874.
- Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion. New Haven, CT: Yale University Press.
- Jeon, G. Y., Kim, Y. M., & Chen, Y. (2010). Re-examining price as a predictor of answer quality in an online Q&A site. Proceedings of the 28th Annual SIGCHI Conference on Human Factors in Computing Systems, 325-328.
- Jeon, J., Croft, B., Lee, J. H., & Park, S. (2006). A framework to predict the quality of answers with non-textual features. Proceedings of the 29th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 228-235.
- Jurczyk, P., & Agichtein, E. (2007). Discovering authorities in question answer communities by using link analysis. Proceedings of the 16th ACM Conference on Information and Knowledge Management, 919-922.
- Kim, B., & Han, I. (2009). The role of trust belief and its antecedents in a community-driven knowledge environment. Journal of the American Society for Information Science and Technology, 60(5), 1012-1026. https://doi.org/10.1002/asi.21041
- Kim, D. J., Park, G. W., & Lee, S. H. (2010). QualityRank: Measuring authority of answer in Q&A community using social network analysis. Journal of KIISE: Databases, 37(6), 343-350.
- Kim, M. K. (2007). The current status and problems of a knowledge community in history: Focusing on Naver Knowledge-iN. Sangmyung University. The Graduation School of Education. Master Thesis.
- Kim, S. (2010). Questioners' credibility judgments of answers in a question answering community site. Information Research, 15(2) paper 432. Retrieved from http://InformationR.net/ir/15-2/paper432.html
- Kim, S., & Oh, S. (2009). Users' relevance criteria for evaluating answers in a social Q&A site. Journal of the American Society for Information Science and Technology, 60(4), 716-727. https://doi.org/10.1002/asi.21026
- Kleinberg, J. (1999). Authoritative sources in a hyperlinked environment. Journal of the ACM, 46(5), 604-632. https://doi.org/10.1145/324133.324140
- Lazar, J., Meiselwitz, G., & Feng, J. (2007). Understanding Web credibility: A synthesis of the research literature. Foundation and Trends in Human-Computer Interaction, 1(2), 139-202. https://doi.org/10.1561/1100000007
- Liu, Y., & Agichtein, E. (2008). On the evolution of the Yahoo! Answers QA community. Proceedings of the 31st Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 737-738.
- Oh, S., Warroll, A., & Yi, Y. (2011). Quality evaluation of health answers in Yahoo! Answers: A comparison between experts and users. Proceedings of the 74th Annual Meeting of the American Society for Information Science and Technology, 48(1), 1-3.
- Page, L., Brin, S., Motwani, R., & Winograd, T. (1998). The Pagerank citation ranking: Bringing order to the Web. Technical report, Stanford Digital Library Technologies Project.
- Park, J. B., & Jeong, D. Y. (2004). An empirical study on Web-based question-answer services. Journal of the Korean Society for Information Management, 21(3), 83-98. https://doi.org/10.3743/KOSIM.2004.21.3.083
- Park, S., Lee, J. H., & Jeon, J. (2006). Evaluation of the documents from the Web-based question and answer service. Journal of the Korean Society for Library and Information Science, 40(2), 299-314. https://doi.org/10.4275/KSLIS.2006.40.2.299
- Rieh, S. Y., & Danielson, D. R. (2007). Credibility: a multidisciplinary framework. Annual Review of Information Science and Technology, 41, 307-364. https://doi.org/10.1002/aris.2007.1440410114
- Ridings, C. M., Gefen, D., & Arinze, B. (2002). Some antecedents and effects of trust in virtual communities. Journal of Strategic Information Systems, 11(3/4), 271-295. https://doi.org/10.1016/S0963-8687(02)00021-5
- Rodrigues, E. M., & Milic-Frayling, N. (2009). Socializing or knowledge sharing? Characterizing social intent in community question answering. Proceedings of the 18th ACM Conference on Information and Knowledge Management, 112-1136.
- Self, C. S. (1996). Credibility. In M. Salwen & D. Stacks (Eds.), An integrated approach to communication theory and research (pp. 421-441). Mahwah, NJ: Lawrence Erlbaum Associates.
- Suryanto, M. A., Lim, E. B., Sun, A., & Chiang, R. H. L. (2009). Quality-aware collaborative question answering: methods and evaluation. Proceedings of the 2nd ACM International Conference on Web Search and Data Mining, 142-151.
- Taylor, L. D. (2009, May). Static avatars, social presence, and online answers. Paper presented at the annual meeting of the International Communication Association, Marriott, Chicago, IL.
- Taylor, R. S. (1986). Value-added processes in information systems. Norwood, NJ: Ablex.
- Tseng, S., & Fogg, B. J. (1999). Credibility and computing technology. Communications of the ACM, 42(5), 39-44. https://doi.org/10.1145/301353.301402
- Tutos, A., & Molla, D. (2010). A study on the use of search engines for answering clinical questions. Proceedings of the 4th Australasian Workshop on Health Informatics and Knowledge Management, 108, 61-68.
- Wang, X., Tu, X., Feng, D., & Zhang, L. (2009). Ranking community answers by modeling question-answer relationships via analogical reasoning. Proceedings of the 32nd International ACM SIGIR Conference on Research and Development in Information retrieval, 179-186.
- Wilson, P. (1983). Second-hand knowledge: An inquiry into cognitive authority. Westport, CT: Greenwood Press.
- Yahoo! Answers Team (2009, October 5). Did you know? Message posted to http://yanswersblog.com/index.php/archives/2009/10/05/did-you-know/
- Zhang, J., Ackerman, M. A., & Adamic, L. (2007). Expertise networks in online communities: Structure and algorithms. Proceedings of the 16th International Conference on World Wide Web, 221-230.
- Zheng, X., Hu, Z., Xu, A., & Chen, D. (2012). Algorithm for recommending answer providers in community-based question and answering. Journal of Information Science, 38(1), 3-14. https://doi.org/10.1177/0165551511423149