• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.11
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• pp.3331-3339
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• 2009

This study analyzed relation with performance on the job by strategy of outsourcing as study about outsourcing and system operation performance of mid-size ERP systems. To summarize the results of this study, first, mid-size ERP outsourcing companies in stages, rather than the big bang approach to introducing more effective measures could get the conclusion. Second, ERP outsourcing, the business strategies of the big bang as significant were analyzed in terms of partnership. This section introduces the methodology and business partners, regardless of outsourcing could be distinguished from the very important variables. As a result, the standard for business enterprises mid-size mad to keep a systematic business analysis is very difficult. Therefore, a gradual introduction of a step by step implementation of such a methodology capable of performing reliable business methods are needed.

• 한국IT서비스학회:학술대회논문집
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• 2002.06a
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• pp.29-35
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• 2002

한국 IT아웃소싱서비스 산업이 안고있는 문제의 근원은 아웃소싱서비스 산업구조에서 그 원인을 찾을 수 있다. 이러한 산업구조의 문제가 서비스의 질적인 문제, 방법론의 정교화 문제, 계약의 문제 나아가서는 한국 소프트웨어 산업의 경쟁력 약화에 관한 모든 문제를 잉태하고 있다. 한국 IT아웃소싱 산업구조의 특이성을 무시한 IT아웃소싱의 문제나 문제의 증후군을 대상으로 한 연구나 정책적 해결책을 제시하는 것은 대증적 치료방법에 불과하며 한국 아웃소싱 산업의 경쟁력 확보 전략에 미미한 공헌을 할뿐이다. 우리가 미국이나 여타 국가의 아웃소싱 사례를 한국의 상황에 투영하여 이를 치유의 방안으로 제시하는 어리석음을 벗어나야 하는 이유가 여기에 있는 것이다. 본 논문의 목적은 이와 같은 한국 정보기술 아웃소싱 산업의 근원적 문제구조를 제시하고 이것이 의미하는 IT아웃소싱 연구 방향을 제시하는 데 있다.

• Proceedings of the KAIS Fall Conference
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• 2008.11a
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• pp.131-137
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• 2008

최근 기업들은 기술적, 경제적, 전략적 요인들을 고려하여 정보시스템 개발에 있어 아웃소싱을 하는 경향이 두드러지고 있다. 그러나 성공적인 아웃소싱을 위하여 아웃소싱은 적절하게 관리되어야 한다. 본 연구는 정보시스템 아웃소싱에서 서비스사와 고객사의 자원과 능력의 차이가 파트너십의 질에 영향을 미치게 되며, 최종적으로 아웃소싱의 성공에 영향을 끼치게 된다는 사실을 검증하였다. 가설 검증을 통하여 고객사의 재무능력이 서비스사의 재무능력보다 높을 때 그리고 서비스사의 IT 자원이 고객사의 IT 자원보다 우수할 때 파트너십의 질이 좋아 지는 것이 판명되었다. 또한 파트너십의 질은 아웃소싱의 성공에 영향을 주며 특히 신뢰도가 아웃소싱의 성공에 크게 영향을 미치는 것으로 나타났다.

• Journal of Korea Port Economic Association
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• v.25 no.4
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• pp.21-44
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• 2009

This study aims to understand the conditions for using logistics outsourcing of Korean enterprises, present existing problems, examine factors affecting utility, and analyze the pattern of logistics outsourcing based on contract term, and to ultimately contribute to enhancing competitiveness of logistics enterprises. Through the literature survey 8 factors were identified as three broad factors of corporate strategy, corporate characteristics, and environment. Factor analysis was conducted on the bases of 155 collected data among 400 distributions for 2 months from April to May in 2008. From the result of analysis, the implication and finding can be summarized into three aspects. Firstly, Korean companies value factors relative to corporate strategies as motivating factors for logistics outsourcing. Secondly, Korean companies consider logistics outsourcing depending on how to handle customers' demands and the severity of competition. Thirdly, it was found that product and organization characteristics are perceived as more important when contract term with logistics business is longer. The implications can be observed into two aspects. Firstly once the logistics outsourcing between manufacturers and logistics companies are determined, it was verified that mutual agreement, particular contracts and periodic communications can increase the outcome. Secondly the logistics outsourcing appeared to be different depending on the level of entering to foreign market and resulted in higher performance as well.

• Journal of the Korean Society for information Management
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• v.24 no.3
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• pp.21-41
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• 2007

IT outsourcing has become a critical component of organizations, but improper expectations, ambiguous contracts and unclear goals frequently cause the failure of IT outsourcing. Especially we have to be concerned about the uncareful management of customer-supplier relationships based on a psychological contract perspective. This study focuses on the obligations of contractual parties for IT outsourcing which influence the outsourcing relationship(OR) and the successful performance of IT outsourcing(OP). The supplier obligations consist of the achievable infrastructure(S1) and capability(S2), and the customer obligations is composed of the acceptable environment(C1) and acceptability(C2) for IT outsourcing. This paper shows that the S1, S2, and C2 have an effect on the OR, the OR on the OP, and the S2 also on the OP directly. The four components of customer-supplier obligations are mutually related to each other. What is more, we must notice that the S2 has strong connections with the C2.

• Journal of Distribution Research
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• v.11 no.1
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• pp.41-68
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• 2006

Today, Manufacturing companies execute the logistics outsourcing that commits the non-core logistic function to the specialized logistics corporation, which makes the manufacturing company focus on its core competence, product development and marketing, reduces logistics cost and improves customer service level. Recently, Logistics outsourcing is developed into cooperative sourcing based on the partnership. Case study on the logistics outsourcing will provide the good guideline for planning of the outsourcing strategy. The objective of this research is making a sense about 4PL through the case of UPS-Samsung Electro-Mechanics and catching major issue to provide the guideline for the cooperation outsourcing strategy. We investigated historical backgrounds of the logistics outsourcing between UPS and Samsung Electro-Mechanics. We also investigated problems occurred in outsourcing process at the five dimensions-organizational problem, CEO's short-term views, cultural gap between two companies, integration of IT system, and different understanding about outcomes. We expect to give many implications to manufacturing companies which want to cooperate with specialized logistics corporation.

• Proceedings of the Korea Information Processing Society Conference
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• 2007.11a
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• pp.379-382
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• 2007

본 연구에서는 IT 아웃소싱의 기초 개념과 기업에서 IT 아웃소싱을 가능하게 하는 이론적인 배경, 비용 및 효과 분석에 대해서 문헌중심으로 살펴보면서 변화하는 글로벌 시대에 IT 아웃소싱을 하기 위해서 고려해야 할 내용을 전략적인 관점에서 제시하고자 한다.

• 한국벤처창업학회:학술대회논문집
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• 2021.11a
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• pp.173-176
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• 2021

중국 중소기업들은 기업 경영에서 아웃소싱을 광범위하게 활용하고 있다. 이에 따라 아웃소싱을 위한 정보 수집 및 활용 역량은 기업의 성과에 영향을 미치는 매우 중요한 역량으로 작용할 수 있다. 특히, 글로벌 시장에서 이러한 정보 역량은 기업의 수출 경쟁력을 제고하고, 지속가능한 성과 향상의 핵심 역량으로 작용할 수 있디. 이에 본 연구에서는 중국 중소기업의 이러한 아웃소싱 전략을 개방형 혁신 전략의 프레임워크에서 논의하고, 중국 중소기업의 정보수집 및 활용 능력이 기업들이 추진하는 제품 차별화나 원가우위 전략에 미치는 영향을 실증분석 하였다. 또한, 이러한 정보 역량들이 궁극적으로 기업의 최종적인 성과로서 수출성과에 어떠한 영향을 미치는지 검증하였다. 이를 위하여 설문조사를 통해 중국 중소기업 345개사의 응답을 확보하였고, 구조방정식모형(SEM)을 통해 실증분석을 실시하였다. 분석 결과 중국 중소기업들의 정보수집 및 활용 역량은 각각 제품차별화 전략과 원가우위전략의 실행에 긍정적 영향을 미치는 것으로 나타났다. 또한 이를 통해 최종적으로 기업의 수출성과 역시 향상되는 것을 규명하였다.

• Journal of Korea Society of Industrial Information Systems
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• v.12 no.4
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• pp.153-163
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• 2007

Many organizations have been outsourcing not only simple tasks but Information Systems and business processes rapidly. IT outsourcing is considered as a critical strategy of businesses these days. Anyhow, many companies still have IT solution problems even though they have been outsourcing their IT department or functions. Moreover, many companies have difficulties when it comes to the selection a proper IT outsourcing service vendor. This study focused on evaluation methodology for small and medium sized organizational selection of IT outsourcing provider. This study's results is a presentation of an evaluation methodology using the AHP weighted value of the factors and the factors' variables. Small and medium sized organizational managers can refer to this study's result as an evaluation index and methodology at the beginning of their IT outsourcing project or for changing their vendors.

• Information Systems Review
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• v.8 no.3
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• pp.21-38
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• 2006

The major objectives of this study are to identify the key organizational factors that facilitate and/or inhibit the IS outsourcing in Korean hospitals, and to analyze the differences between adopter & non-adopters and successful ones and not-successful ones. In order to achieve the research objectives, we derived comprehensive lists of potential facilitators and inhibitors from the past research, and conducted a field survey on 135 hospitals in metropolitan area. The analysis results suggest that organizational, financial and strategic factors are the most important facilitators, while organizational, psychological, vendor-related and environmental factors are the most important inhibitors. In addition, it was found that factors differentiating adopters and non-adopters are organizational factor(facilitator) and environmental factor(inhibitor) while strategic factor is a differentiating one between successful hospitals and unsuccessful ones.