• Journal of Digital Convergence
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• v.18 no.4
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• pp.91-100
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• 2020

The purpose of this article was to propose improvement of countermeasure for missing person cases. While current related other studies examined practice of the countermeasure from inner viewpoint of police authorities itself, this study focused on and analyzed concern or criticism expressed through mass media, outside of the authorities. For this purpose, we analyzed newspaper articles dealing with missing person issued during past 5 years with qualitative data analysis software. The analysis revealed that civil community demands immediacy of coping with missing, phased expertise, systemicity of the countermeasure, improvement of relating policy, and active liaison with community. According to the needs, we proposed advancing risk assessment procedure, enlarging dedicated team for missing case, improving profiling-input system, adding duty for family of missing person, and enhancing of function of control tower.