• Archives of design research
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• v.15 no.4
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• pp.159-168
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• 2002

The world has rushed into knowledge information society. Information technology is one of the causes to show up knowledge management and one of the motives to accelerate knowledge management. And, these days information technology and internet have made staffing progress. Therefore, the objective of this study is to take out latent knowledge of customers through web data mining in a vast amount of data on the internet in rapidly developing digital environments, to develop the knowledge-based design paradigm applied to knowledge management framework, and finally to develop design which satisfies customers' needs. To reach the objective, knowledge management process and varied previous studies related to web data mining are reviewed on a theoretical basis, and then a new knowledge-based design paradigm (in this study, eCRM in a true sense which combines web data mining with knowledge management process is called knowledge-based design paradigm) combining knowledge management process with web data mining is suggested.

• Korean Journal of Environmental Agriculture
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• v.31 no.1
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• pp.9-15
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• 2012

BACKGROUND: A preliminary investigation of the radon ($^{222}Rn$) concentration has been conducted, employing solid-state nuclear-track detectors (SSNTD) and a continuous radon monitor (CRM), for fourteen randomly selected agricultural greenhouses in Jeju Island, where the underground-air was used for air conditioning and $CO_2$ supplement. METHODS AND RESULTS: The SSNTD was used to measure the average radon concentration for three months and the CRM was used for an instantaneous measurement. In order to obtain the radon concentration of a greenhouse, the SSNTDs were placed at a number of evenly distributed points inside the greenhouse and the mean of the measured values was taken. In addition, in order to assess the radon concentration of the underground-air itself, measurement was also made at the borehole of the underground-air in each agricultural facility, employing both the SSNTD and CRM. It is found that the radon concentration of the greenhouses ranges higher than those not using the underground-air and the average of Korean dwellings. While the radon concentration of most agricultural facilities is still lower than the reference level (1,000 Bq/$m^3$) recommended by the International Radiation Protection Committee (ICRP), three facilities at one site show higher concentrations than the reference level. The three-month-averaged radon concentration and the instantaneous radon concentration of the underground-air itself ranges 1,228- 5,259 and 3,322-17,900 Bq/$m^3$, respectively, and regional variation is more significant. CONCLUSION: From this results, radon concentration of the underground-air is assumed that it is associated with the geological characteristics and the boring depth of the region located of their.

• Proceedings of the Korean Society of Computer Information Conference
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• 2008.06a
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• pp.285-289
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• 2008

본 연구는 급격한 인터넷 환경의 발전으로 인하여 치열한 경쟁 환경 속에서 공급망 관리(SCM)와 고객 관계 관리(CRM)를 적용한 물류관리 시스템과 온라인 판매 시스템을 효과적으로 통합하여 웹2.0(플렉스)기반 시스템으로 구현하여 다른 어플리케이션과의 UI와 성능, 보안성, 실시간처리 및 시스템에 차별화하여 중점을 두고 프로토타입으로 구현해보았다.

• Journal of Digital Contents Society
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• v.15 no.2
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• pp.219-225
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• 2014

Competition between corporations is getting more intense, so they need customer feedback in order to fulfill an effective management. Recently, SNS (Social Network Service) such as Twitter and Facebook has grown dramatically because of smart phones. Social media like Twitter and Facebook let customers to express their needs, and using big data such as data on SNS is a very effective method for getting customer's feedback. Collecting and analyzing social big data are operated by Buzz monitoring system. This research suggests how to utilize big data for getting customer's feedback on hotel CRM(Customer Relationship Management), which considers customer itself as asset of business. This paper demonstrates the research of buzz monitoring system that analyzes big data, and presents results of hotel customer reputation using buzz monitoring system. It would analyze the result from the hotel customer reputation, and research the implication in this paper.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.05a
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• pp.271-275
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• 2006

RFID(Radio Frequency Identification)기술은 초소형 IC 칩에 식별정보를 입력하고 무선주파수를 이용하여 사물, 동물, 사람 등을 인식, 추적, 관리할 수 있는 기술로서 미래 유비쿼터스 환경의 핵심 기술로 대두되고 있다. 본 연구에서는 를 기반으로 한 개별상품의 라이프사이클을 효율적으로 관리하기 위한 통합시스템 설계를 제안한다. 제안되는 통합 시스템은 개별상품의 라이프사이클(제조/물류/유통) 단계에서의 상품 Traceability와 Visibility를 제공하는 EPCglobal 네트워크 기반의 물류(유통), 금융 정보 통합 시스템으로서, 상품 정보 및 이력 데이터를 실시간으로 제공함으로써 Digital Manufacturing과 RTE(Real Time Enterprise)의 인프라를 제공하고, 기존 레거시 시스템(ERP, CRM, SCM)과의 효과적인 정보공유를 가능하게 할 것이다.

• Proceedings of the Korea Information Processing Society Conference
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• 2003.05c
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• pp.2165-2168
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• 2003

인터넷을 기반으로 기업 활동이 점차로 넘어지면서, 동적이면서 실시간의 데이터를 제공하기 위하여 거미줄처럼 여러 개의 시스템이 연계되기도 하고, ERP, CRM, EAI등으로 기업 내 Application을 통합하기도 한다. Backend System의 통합으로 얻을 수 있는 기대효과에 맞서서 이의 인터넷 서비스 위험은 더 커져 정보 보안 문제가 중요한 이슈가 되었다. 이에 본 논문에서는 웹 기반 사용자의 정보를 안전하게 보호하고, 여러 가지 보안 문제를 해결할 수 있는 안전한 애플리케이션 보안 구조에 대한 설계 및 구현에 대해 기술하였다. 기업의 웹 서비스는 B2B 와 B2E 로 구분되는 데, 특히 B2B 거래 시의 법적 증명력을 가지기 위한 전자 거래 법 규정에 따른 정보 시스템의 보안 구성 요건을 철저히 분석하여, 시스템 구현에 적용하였다. 아울러 향후 기업의 웹 기반 애플리케이션 시스템 보안 구조의 발전방향을 살펴보면서 웹 기반 정보 시스템의 보안 환경을 검토하거나, 추진할 때 도움이 될 수 있고자 한다.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.14 no.3
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• pp.767-773
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• 2010

RFID and Kiosk has been acquiring the essential position not only for providing simple information but also as the tool for establishing Ubiquitous based society. Especially it can be said that the time for developing various Kiosks as important methods to conducting marketing and service through the differentiation and easiness on dealing information has come. Considering the present requirement, 'U-Commerce System' has been designed and developed. In the system, the RFID reader installed in 'U-Shop Kiosk System' recognizes the RFID tag on situated the specific products and detail product information and related multimedia advertisement are provided. Moreover, when the customers have the needs to purchase concerned products on the spot, they can pay and order by using credit cards. By employing the system, the amount of stock and delivery condition can be monitored in real time and the gathered information in DB can be used for dealing with stock related matters. In addition, a system can be developed to monitor and manage the remote shops in real time base. Furthermore, to overcome the limit of simple unmanned ubiquitous style Kiosk, the possibility of developing an expansion model of ubiquitous style CRM Kiosk has been suggested.

• Journal of Korea Multimedia Society
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• v.6 no.5
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• pp.909-920
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• 2003

Nowadays, IT for CRM has been growing and developed rapidly. Typical techniques are statistical analysis tools, on-line multidimensional analytical processing (OLAP) tools, and data mining algorithms (such neural networks, decision trees, and association rules). Among customer data, web log data is very important and to use these data efficiently, applying OLAP technology to analyze multi-dimensionally. To make OLAP cube, we have to precalculate multidimensional summary results in order to get fast response. But as the number of dimensions and sparse cells increases, data explosion occurs seriously and the performance of OLAP decreases. In this paper, we presented why the web log data sparsity occurs and then what kinds of sparsity patterns generate in the two and t.he three dimensions for OLAP. Based on this research, we set up the multidimensional data models and query models for benchmark with each sparsity patterns. Finally, we evaluated the performance of three OLAP systems (MS SQL 2000 Analysis Service, Oracle Express and C-MOLAP).

• Journal of Navigation and Port Research
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• v.35 no.5
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• pp.387-392
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• 2011

The value of Photovoltaic as an independent power supply is small, but the city's carbon emissions reduction and for the reduction of fossil fuel use distributed power is the power source to a very high value. However, according to the weather conditions for solar power generation by power fluctuations because of the size distribution to be effective, the big swing for effectively controlling real-time monitoring should be made. But that depends on solar power generation solar radiation forecasts from the National Weather Service does not need to predict it, and this study, the diffuse sky radiation in the history of the solar radiation in the darkness of the clouds, thick and weather forecasts can be inferred from the atmospheric transmittance to announce this value is calculated to represent each weather forecast solar radiation and solar radiation predicted by substituting the expression And the measured solar radiation and CRM (Cloud Cover Radiation Model) technique with an expression of Kasten and Czeplak irradiation when compared to the calculated predictions were verified.

• Journal of the Korean Society for information Management
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• v.36 no.2
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• pp.31-56
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• 2019

The user satisfaction and needs of an academic library were caught through a questionnaire survey in this study. The aim of this study is to draw up the CRM based plan for meeting user needs on the study. The users' demographic information, library resources & their use, homepage, services, and facilities/environment of the library were categorized in the questionnaire and analyzed for this study. The major conclusions of this study are: (1) The library resources use was the highest, and its facilities/environment was the lowest in the user satisfaction study. It also revealed that there are much necessities for the quick acquisition and dissemination of the requested material to the library users, and for the inter-library loan (ILL) services among campuses for the subscription books in the library resources use study, too; (2) There are a lot of necessities for the improvement of OPAC retrieval and the subscription books system, and menu rearrangement in the library homepage; (3) There are a lot of necessities for the plans of more frequent library event, more detailed event guidance, and more reinforcement of public relations such as SMS, push services of SDI etc. in the library user services; and (4) There are a lot of necessities for the improved policies to the complaints of library users such as the lack of common study place and lockers, air conditioning and heating problem, complaints about facilities management of restroom (lack of toilet paper), library accessibility on campus, unauthorized user management etc. in the facilities/environment of the library.