• Title/Summary/Keyword: 시설관리 성과지표

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Developing a Performance Measurement Index of Convenient Facilities Facilitation Project for People with Disabilities in Gyeongsangbukdo: Application of Logic Model (경상북도 장애인편의시설설치촉진사업 성과관리 평가지표 개발연구: 논리모형을 적용하여)

  • Song, Inuk;Won, Seojin;Kim, Donghwa
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.115-127
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    • 2019
  • This study aims to address the needs and effectiveness of performance measurement system for convenient facilities support project for people with disabilities performed by local government. In addition, it is also to develop performance measurement index based on logic model. The researchers conducted literature review and focus group interview to develop the performance measurement index. Then, through the project managers and related professionals, the researchers tested validity of the measurement. The final measurement consisted of 38 questionnaires in 8 sectors. With this performance measurement system, we expect to establish rationalization of overall disability services. Also the theoretical framework and approach of performance measurement will be applicable to diverse public social service sectors.

A Study on the Outcome Evaluation Criteria of Executing Negotiation on BTL project -Focused on Cultural Facilities- (BTL사업 협상수행 성과평가 지표에 관한 연구 - 문화시설을 대상으로 -)

  • Lee, Hyun-Chul;Lee, Jae-Hong;GO, Seong-Seok
    • Korean Journal of Construction Engineering and Management
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    • v.10 no.4
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    • pp.3-13
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    • 2009
  • When promoting BTL(Build Transfer Lease; below BTL) project, negotiation is a stage of examining observation and reflection of RFP(Request for Proposal below RFP) in terms with facilities, operating and financing. It keeps an important position in whole process. However, there is no consistent guideline or model which helps evaluating the result of negotiation. It is difficult to apprise the quantitative outcome after executing negotiation. Thus, this study presented the Value Engineering -based process and model of estimating the outcome of negotiation for the purpose of estimating and verifying the result of negotiation objectively, Evaluating factors of negotiation were classified into 6 fields, 38 divisions and 135 items, focused on cultural facilities on BTL project. Weight of every factor was estimated, and quantitative checklist was established. This study presented the model which could measure the outcome of negotiation. This result would be a critical checklist before negotiation on BTL project, an index of feedback during negotiation, and also a standard of estimating the outcome after negotiation.

A Study on Improvement of Management Performance Evaluation System for the Local Public Corporations using Cluster Analysis (군집 분석을 이용한 지방상수도 공기업 경영평가체계 개선 방안 연구)

  • Choi, Hanju;Ryu, Sung Soo;Lee, Ho Jin;Ryu, Mun Hyun;Choi, Hyo Yeon
    • Proceedings of the Korea Water Resources Association Conference
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    • 2018.05a
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    • pp.82-82
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    • 2018
  • 지방공기업 경영평가는 지방공기업의 경영성과에 대해서 평가하는 것이므로 경영 성과를 균형있게 평가하는 것이 중요하다. 지방공기업의 평가 대상 유형은 상수도, 하수도, 도시철도공사, 도시개발공사, 특정공사 공단, 시설관리공단, 환경시설관리공단 등 7개로 구분된다. 이 가운데 2017년 상수도 분야의 평가 대상 공기업은 지방공기업법 제78조 및 동법 시행령 제68조에 의거하여 115개이다. 행안부에서 주관하는 8개 광역 직영 기업 그룹과 시 도에서 주관하는 107개 기초지자체 직영 기업 그룹를 구분하여 평가하고 있으며 지방상수도 경영성과 평가 지표은 크게 리더십/전략, 경영시스템, 경영성과, 정책 준수로 구분되며 총 21개의 세부지표로 구성된다. 경영 성과 지표 가운데 주요사업성과와 경영효율성과 지표에 해당하는 상수도관리, 상수도보급률, 요금부과율, 요금 현실화율은 해당 지자체의 인구규모에 따라 평가군을 설정하도록 하고 있다. 그러나 평가군을 설정하는 인구 기준에 대한 명확한 근거가 없고 동일한 평가군 내에서도 지자체 상수도 시설, 면적, 인구 밀도 등에 따라 관로길이나 상수도 원가 등이 크게 차이가 발생하고 있어 경영 평가 결과에 큰 영향을 미치고 있다. 따라서 본 연구에서는 단순 인구 규모가 아니라 지자체 지방상수도는 경영효율화에 영향을 미치는 변수를 선별하여 주요사업 활동 성과 지표 측정에 적용할 수 있는 성과 평가군을 군집분석을 통하여 분석하고자 한다.

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Organizational Reform for the Successful Implementation of Infrastructure Asset Management using Balanced Score Cards (균형성과지표를 활용한 사회기반시설 자산관리 조직 개선 방안)

  • Chae, Myung Jin;Park, Ha Jin;Lee, Gu;Lee, Geon Hee
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.6D
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    • pp.745-752
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    • 2009
  • Management of social infrastructure has been advanced from facility management (FM) to asset management (AM), which adopts the aggressive and proactive methods in predicting the deterioration of infrastructure, prevents failures, and eventually saves maintenance cost. Infrastructure asset management is not a simple engineering technique, but it is a new paradigm evolved from facility management practices. To implement the infrastructure asset management successfully, organizational reform is very important. This paper suggests critical success factors and key performance indicators to implement the infrastructure asset management for facility managers of government owned social infrastructures such as roads and bridges. Reorganizing the facility management group requires new vision, objectives, strategies for the paradigm-changing asset management. This paper uses Balanced Score Card (BSC) which is a proven method in measuring and setting new objectives for an organization. Once the performance indicators are reviewed repeatedly by facility managers through experts workshops, developed BSC can be used in practice. This paper discusses the development of robust BSC scoring method through in depth literature reviews and investigation of asset management practices of domestic and international cases.

지방공기업의 성과관리시스템 구축을 위한 성과지표 설정에 관한 연구 - 광주광역시 환경시설공단 사례를 중심으로 -

  • Na, Jong-Hoe;Kim, Yeon-Sik;Choe, Gwang-Don
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.191-196
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    • 2006
  • 정부는 그 동안 공공부문의 문제점으로 지적되어 왔던 낮은 경영성과, 저 생산성, 고비용 구조, 낮은 시장 대응력, 조직 운영의 비효율성 등의 문제를 해결하기 위하여 공공부문을 포함하는 정부 혁신을 강력하게 추진하고 있다. 이러한 혁신의 핵심은 체계적인 성과관리에 있다. 지방공기업 역시 경영효율성을 높이고 경쟁력을 강화하기 위해서는 무엇보다도 자율 경영 체제하에서 경영성과를 정확히 측정하고 그에 따른 보상체계를 마련하는 것이 필수적이다. 논문에서는 이러한 BSC(Balance score card) 기반에서 다원화된 평가주체에 부합하는 지방공기업의 성과 지표에 대한 틀을 설계하고 이를 이용하여 실례로 광주광역시환경시설공단에 적용한 사례를 보이고자 한다.

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The Study on the Management Performance of Sheltered Workshop (경영컨설팅이 직업재활시설 경영성과에 미치는 영향)

  • Lee, Im Kyu;Na, Woon Hwan;Ryu, Jeong Jin
    • 재활복지
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    • v.17 no.4
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    • pp.103-126
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    • 2013
  • The main purpose of this study is to investigate influence of sheltered workshop management consulting on management performance and reflect its outcome in order to improve the rationalization of management at sheltered workshop. The major results of this study that are summarized as follows: First of all, executive of sheltered workshop has expected management consulting. Management performance consist of business management, marketing, accounting/finance, production/operations. Marketing appears to have the highest expectations of these. Second, executive of sheltered workshop has expected management performance. Management performance consists of customer satisfaction Performance, internal process performance, financial performance. Internal process performance appears to have the highest expectations of these. Third, executive of sheltered workshop recognize management consulting that affects customer satisfaction performance. In particular, appears to have the greatest impact on the field of business management. Fourth, management consulting performance of sheltered workshop affects management consulting that affects internal process Performance. In particular, business management, production/operations appear to have the highest affectability better than others of these. Fifth, executive of sheltered workshop recognize management consulting that affects financial performance. In particular, business management, production/operations appear to have the highest affectability better than others of these. Sixth, executive of sheltered workshop recognize management consulting that affects customer satisfaction performance, internal process performance, financial performance. customer satisfaction performance appear to have the highest, financial performance appear to have the lowest.

Groundwater management strategies for sustainability of field farming water supply (밭용수 공급의 지속가능성 확보를 위한 지하수 관리 전략)

  • Cha, Eunji;Hyun, Yunjung;Lee, Gu-Sang;Jeong, Ayoung
    • Proceedings of the Korea Water Resources Association Conference
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    • 2022.05a
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    • pp.78-78
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    • 2022
  • 농가인구의 감소 및 고령화, 고소득 작물 재배, 기후변화 등으로 인해 영농형태가 논농사에서 밭농사로 전환되고 지역별 증감의 차이가 있기는 하나 밭 면적이 증가하는 추세를 보인다. 한편, 밭작물은 논에 비해 기반시설이 부족하고 고소득의 밭작물을 생산하기 위한 시설재배가 늘어나면서 대부분 사계절 확보가 용이하고 수질이 양호한 지하수를 사용하고 있다. 지하수 수요 증가는 지하수위 저하와 지하수 고갈의 우려를 초래하고 있다. 본 연구에서는 농업용 지하수 이용 실태를 분석하고 지하수이용 및 관리 제도 현황을 검토하여 지속가능한 밭용수 공급을 위한 지하수 관리전략을 제안하였다. 진주시를 대상으로 경지유형에 따른 지하수 이용 특성 분석하여 지하수의 수요 특성을 살펴보았는데, 하천 주변 저지대에 큰규모의 밭이나 집단화된 시설재배 지역이 분포하고 있고 지하수 관정도 밀집하고 있었다. 하천에서 떨어진 산간지역에는 지하수 관정이 산발적으로 분포하고 있었다. 지하수 수요는 공간적 위치 외에도 고품질 농업용수에 대한 요구도 원인인 것으로 조사되었다. 밭기반 용수공급 관련 사업과 지하수 자원확보 관련 법제도 등을 고찰하여 밭의 위치, 규모, 용수공급의 수요 특성 등을 고려하여 밭용수 공급을 위한 세 가지 지하수 관리전략을 제안하였다. 우선, 농업용 지하수 이용량 실측 및 정보의 다각화를 통한 정보의 고도화가 필요하다. 둘째, 지하수 이용의 공간적 특성을 고려하여 지표수와 연계한 지하수 이용기반이 구축되어야 한다. 지표수 공급이 가능한 지역은 지표수를 우선 공급하거나 지하수와 혼합 또는 교차하여 공급하고 물공급 취약지역에서는 지하수 공급 기반시설을 구축하는 것이다. 세 번째 전략은 농업용 지하수 시설의 공공관리 강화 및 관리 효율화이다. 특히 지하수이용이 밀집한 지역에서는 지하수 인허가 기준을 강화하고 용도별 관리체계 구축이 필요하다. 밭용수 공급은 농가 소득과 밀접한 연관이 있기 때문에 물이용의 지속가능성과 함께 농가 소득증대를 고려하는 공편인적 관점에서의 관리가 필요할 것으로 생각된다.

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A Study on the Efficient Management of Space and Facilities in National Universities (국립대학 시설 및 공간의 효율적 관리에 관한 연구)

  • Lee, Hwa-Ryong;Cho, Chang-Hee
    • Journal of the Korean Institute of Educational Facilities
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    • v.15 no.5
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    • pp.21-32
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    • 2008
  • The major issues that higher education has recently faced are the shortage of students of school age, the changing environment of higher education and the evolving technology. These challenges have urged the university facilities and space to be managing more efficient and more effective. This study assures that the strong strategy is to operate more like business while retaining unique higher education values and a sound facilities management system and appropriate budget help to ensure that university facilities are good for student and teacher's demand. With such faith, this study explores the facilities/space maintaining status and the facility management system of national universities and collages. It finds that there are some problems to adapt new managing methodologies in national universities and that there are also some gaps and perceived constraints to effective space management. This study proposes the alternatives for the facilities managing system that involves the improvement of manpower structure, the expansion of budget scale and the establishment of appropriate facility management system. Finally it provides the practical tools for the effective space and facilities management such as space charging, space standards, central timetabling, space utilisation survey and facilities performance indication.

Exploring the Development Directions of Learning Outcome in Higher Education through the Analysis of Popular Tools: A Case of University K (주요 고등교육 학습성과 분석 도구 분석을 통한 발전 방향 모색: K대학 사례 연구)

  • Taehyung Kim;Eunjeong Jang
    • Journal of Practical Engineering Education
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    • v.16 no.2
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    • pp.129-141
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    • 2024
  • In recent times, there has been a shift towards student-centered higher education policies, leading to a growing interest among universities to improve students' learning outcomes. To aid in this endeavor, this study aims to provide guidance for University K to enhance their learning outcome management by comparing and analyzing their learning outcome indicators with those of other domestic and foreign universities. The study examined detailed measurement questions from major learning outcome measurement tools such as AHELO, NSSE, and CLA+. Upon comparison and analysis of University K's major learning outcome indicators with those of other universities, it was found that most of the indicators overlapped. However, some indicators such as student support/facilities for learning, instructor quality, and communication were absent from University K. Therefore, it is crucial to decide whether to add these indicators to the existing learning outcomes or to confirm them through other surveys. Moreover, even for the same indicator, some indicators with different measurement need to consider changing the measurement.

A Study on establishment of performance indicator using BSC for local public enterprise - Focus on GEIC's Case - (BSC를 이용한 지방공기업의 성과지표 설정에 관한 연구 - 광주광역시 환경시설공단 사례를 중심으로 -)

  • Ra, Jong-Hei;Choi, Kwang-Don;Lee, Sang-Jun
    • Journal of the Korea Society of Computer and Information
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    • v.11 no.6 s.44
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    • pp.237-248
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    • 2006
  • Nowadays, the administration is strongly driving self-innovation including public sector to solve problems continuously pointed out as issues of public sector such as the low management achievement, the low productivity and costliness structure, the low ability coping with market changes and ineffectiveness in managing organization. The core of such renovation is the systematic performance management. Provincial public enterprises are also required to furnish system that can measure management results accurately and make payment according to measured results under autonomous management system to raise management efficiency and strengthen competitive power. In this paper, we design framework for measuring management results of provincial public enterprises based on Balanced Scorecard and show the example applied to Gwangiu Metropolitan City Environmental Installations Corp (GEIC).

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