• Title/Summary/Keyword: 시비스품질

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An Evaluation of Service Quality Priorities between Air Cargo Service Providers and Customers (항공화물운송서비스 품질에 대한 서비스 이용자와 제공자간의 중요도 인식 차이에 관한 연구)

  • Jun, Il-Soo;Hong, Seok-Jin
    • Journal of Korean Society of Transportation
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    • v.22 no.5
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    • pp.35-45
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    • 2004
  • This paper analyzes the differences in the service quality priorities of air cargo service providers and customers. After having identified what constitutes the decisive factors with regards to air cargo service quslity, research was carried out to evaluate the differences in the service quality priorities of air cargo service providers and customers. Moreover, this paper analyzes these differences by separating air cargo service providers into Korean and international air cargo service providers. In order to attain the objectives of this research, the air cargo service sectors were divided into three general categories: supply capability(H/W), service accountability, and competitiveness of service fees and management capability(S/W). The researchers then placed 6 different criteria into each service category, for a total of 18. The evaluation of the service quality priorities of air cargo service providers and customers revealed very little difference between these two groups. With regards to the service criteria found in each service category, our research found marked differences between the service quality priorities of providers and customers in only three of the 18 criteria. However, we found marked differences in service quality priorities in 7 of the 18 criteria when the air cargo service providers were divided into Korean and international air cargo providers. While domestic air cargo service providers evaluated management's capability to handle cargo accidents and incidents as the most important priority, international air cargo service providers placed the highest priority on the cargo rate system. The results of this research imply that in order to properly evaluate the differences between the service quality priorities of air cargo service providers and customers, the air cargo service providers itself should be separated between the Korean air cargo service providers and the foreign providers because of their respective inherent perception on service quality.

Analysis of Microbial Communities in Paddy Soil Under Organic and Conventional Farming Methods (유기 및 관행 영농법에 따른 논 토양 미생물 군집 분석)

  • Se yoon Jung;Yoon seok Kim;Ji hwan Kim;Hyuck soo Kim;Woon ki Moon;Eun mi Hong
    • Proceedings of the Korea Water Resources Association Conference
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    • 2023.05a
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    • pp.487-487
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    • 2023
  • 농업 분야에서 미생물은 영양분 가용화, 유기물 분해 등 토양 영양분 공급에 중요한 역할을 하며, 토양 건강성 증진, 식량 안보 및 식품 건강 면에서 많은 활용 가능성을 지니고 있다. 최근 유역 환경 건강성, 생물 다양성 보존, 효율적인 고품질 농산물 생산에 대한 관심이 커져, 지속 가능한 농업 중 하나인 유기농업과 관행농업 토양의 이화학적 및 생물학적 특성에 관한 비교 연구가 진행되고 있다. 미생물은 지속 가능한 농업 발전의 중요한 요소 중 하나로써, 미생물 다양성이 풍부할수록 토양 비옥도, 작물 성장 면에서 긍정적인 영향을 미친다고 알려져 있다. 본 연구는 이에 대한 기초 데이터를 제공하기 위해 논 경작지를 대상으로 유기 및 관행농업 토양의 미생물 군집조성과 Alpha diversity analysis(Chao1, Shannon, Simpson index)을 통해 비교하였다. 경기도 양평군에서 유기 및 관행 논 지역을 각각 1지점씩 선정하였으며, 8월부터 11월까지 총 4회 현장 조사를 진행하였다. 미생물 분석은 차세대염기서열분석을 실시하였으며, bacteria는 16S rRNA V3-4 영역, fungi는 ITS 3-4 영역을 sequencing 하였다. 미생물 군집조성은 문수준에서는 큰 차이가 없었으나, 속수준에서는 fungi 군집조성에 차이를 보였다. 예로 Ustilaginoidea 속은 관행 논 토양에서만 발견되었으며, 벼 이삭누룩병을 일으키는 병원균으로 과도한 질소 비료 시비가 원인으로 추정된다. 종 다양성은 bacteria diversity의 경우 관행 논 토양에서 높게 측정되는 반면, fungi diversity의 경우 유기 논 토양에서 높게 측정되었다. 결론적으로 체계적인 시비 관리 통해 미생물 군집은 조절될 수 있으며, 관행농업은 적절한 시비를 통해 토양 건강성 및 식품 건강성 면에서 유기농업과 비슷한 효과를 보여줄 가능성이 있다고 판단된다.

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A Study on the Digital Image Editing Systems using the High Speed Data Link Technique (초고속 데이터 링크 기술에 기반을 둔 디지털 영상 편집 시스템에 관한 연구)

  • Park, Chun-Myoung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2019.05a
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    • pp.558-560
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    • 2019
  • Recently, there are steadily required more highly broadcasting service based on the broadcasting extension and improved quality. This paper proposed the method of the implemented above mentioned. The proposed high speed data link techniques method is more improved processing speed and more efficiently editing advantage compare with earlier methods.

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An Empirical Study on the Influencing Factors of Repurchase Intentions for Bank's Corporate Customers (은행 기업고객의 재거래의도 영향요인)

  • Kim Young-Soo;Kookmin University Ju-Young
    • Journal of Distribution Research
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    • v.10 no.1
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    • pp.1-31
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    • 2005
  • In this study, We have newly introduced consumption emotions and switching cost, as a means of managing existing customers, to examine influencing determinants in repurchase intentions along with customer satisfaction and service quality which have been important determinants in previous researches on repurchase intentions. To test them empirically, data from corporate customers of a bank in Korea and corporate banking related bankers are collected and analyzed by LISREL 8.12.. The result of this study can be summed up as follows. First, the most important determinant factor in repurchase intentions is customer satisfaction. Second, it is desirable to measure service quality not only in terms of process service quality, a process of service delivery to customers, but also outcome service quality, what customers receive from services or from service providers. Third, positive consumption emotions have positive influence upon customer satisfaction, negative consumption emotions have negative influence upon customer satisfaction and repurchase intentions. Fourth, switching cost, even though small in its influence, has been proved to be antecedent in repurchase intentions along with customer satisfaction and negative consumption emotions. After research, as precedents in customers' repurchase intentions, customer satisfaction and process service quality have exercised the biggest influences. Also, positive consumption emotions, negative consumption emotions, outcome service quality and switching cost can be used as determinants in predicting corporate customers' repurchase intentions.

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An Effective Noraebang Service using Multicasting Technology (멀티캐스팅 기술을 사용한 효율적인 노래방 서비스)

  • Hwang, Tai-Jun;Woo, Yo-Seop;Kim, Ik-Soo
    • The Transactions of the Korea Information Processing Society
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    • v.7 no.6
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    • pp.1795-1802
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    • 2000
  • In this paper, we propose an effective Noraebang service algorithm using multicasting technology. The goal of this proposed Noraebang service is to reduce the load of server as well as network resources and to enhance the performance of MOD. The effective Noraebang service algorithm proposes the new method that stores the post-ordered reserve songs in client's buffer in the order of request, not through the network and server, after the completion of the service pre-ordered requested song. The number of channel required in Noraebang service which used this algorithm can be decreased greatly when many songs re reserved, and the post-ordered songs can be serviced at real time by using buffer. The simulation results of this algorithm are confirmed that the performance of the proposed effective Noraebang service system increased significantly.

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Multichannel Audio Reproduction Technology based on 10.2ch for UHDTV (UHDTV를 위한 10.2 채널 기반 다채널 오디오 재현 기술)

  • Lee, Tae-Jin;Yoo, Jae-Hyoun;Seo, Jeong-Il;Kang, Kyeong-Ok;Kim, Whan-Woo
    • Journal of Broadcast Engineering
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    • v.17 no.5
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    • pp.827-837
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    • 2012
  • As broadcasting environments change rapidly to digital, user requirements for next-generation broadcasting service which surpass current HDTV service become bigger and bigger. The next-generation broadcasting service progress from 2D to 3D, from HD to UHD and from 5.1ch audio to more than 10ch audio for high quality realistic broadcasting service. In this paper, we propose 10.2ch based multichannel audio reproduction system for UHDTV. The 10.2ch-based audio reproduction system add two side loudspeakers to enhance the surround sound localization effect and add two height and one ceiling loudspeakers to enhance the elevation localization effect. To evaluate the proposed system, we used APM(Auditory Process Model) for objective localization test and conducted subjective localization test. As a result of objective/subjective localization test, the proposed system shows the statistically same performance compare with 22.2ch audio system and shows the significantly better performance compared with 5.1ch audio system.