• Title/Summary/Keyword: 시민참여모델

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A Study of Determinants and Outcome of Customer Citizenship Behavior: Focusing on Long-Term Orientation between Service Organization and Customer (고객시민행동의 주요 선행 및 결과 변수에 관한 연구: 기업과 고객 간의 장기지향성에 미치는 영향을 중심으로)

  • Park, Mi-Young;Park, Jeong-Eun;Lee, Sungho
    • Asia Marketing Journal
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    • v.11 no.4
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    • pp.1-19
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    • 2010
  • The role of customers in product, service production and delivery is getting more important. Especially, customers' progressive participation in service circumstance bring to success of service delivery and improve service quality. Recently, the studies related to Customer Citizenship Behavior (CCB) which leaves to the discretion of customer is conducting in marketing area. However, the prior study concentrates on antecedents of CCB but it mixed antecedents of CCB and customer participation behavior. Also, there is insufficient related to the consequence of CCB in long-term relationship between service organization and customer. This study examines the effect of customer citizenship behavior on long-term orientation between service organization and customer. The results show that significant effects of citizenship behavior of customer. First, the relationship between customer's perception of justice and CCB was significant. Second, the relationship between customer's perception of support from service organization and CCB was significant. Third, the relationship between customer's perception of value and CCB was significant. Lastly, CCB significantly affect on Long-Term Orientation between service organization and customer.

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Development of a Scale to Measure Participation according to the International Classification of Functioning, Disability and Health (ICF) (ICF 모델에 기초한 장애인의 참여 척도 개발)

  • Kim, Kyung Mee;Yoon, Jae-Young
    • 재활복지
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    • v.14 no.3
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    • pp.95-119
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    • 2010
  • This study aims to develope participation scale of people with disabilities according to the International classification of Functioning, Disability, and Health(ICF). ICF includes a component for classifying and qualifying participation of individuals in the context of their environments. The participation scale were developed using 7 times with different focus groups using the ICIDH-2 as a contextual framework. Candidate 41 items were developed based on the 8 participation components and put into a survey format. Finally, purposeful sample of 363 people with mobility limitations was conducted survey. As a result of survey, participation scale is composed of 38 items that are placed in 7 domains used in the activity/participation component of the ICF: holisitc health; communication; mobility; domestic life; interpersonal interactions and relationships; social and economic life; civic life. This scale does not include the domains of learning and applying knowledge, general tasks and demands, recreation and leisure but more focuses on social and civic life.

Cloning, Consensus Conference, Deliberative Democracy (생명복제, 합의회의, 심의민주주의)

  • Kim Myung-Sik
    • Journal of Science and Technology Studies
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    • v.1 no.1 s.1
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    • pp.123-153
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    • 2001
  • This article addresses the 2nd Korean consensus conference on cloning that was held by the Korean National commission for UNESCO in 1999. Though previous perspectives recognized the conference as a new citizen's participatory institution. they do not consider that it contains the ideal of deliberative democracy. This article notes that the citizens participated directly and handled the important social agenda through debate in the consensus conference. The consensus conference is another democratic form derived from preference aggregating democracy in the sense that it basically depends on public judgement of the citizens. This consensus conference has the historical meaning because it is in fact the first experiment of deliberative democracy in Korea. 1) We examine the theoretical foundations of consensus conference. They are social constructionism of science, the tradition of societal debate, and deliberative democracy. 2) We explore what deliberative democracy is. It is different from aggregating preference democracy in the sense that it depends on public judgement rather than private preferences. 3) We investigate the features and meaning of deliberative democracy which has experiment on the conference. In the Consensus Conference it was observed that citizens changed their preferences and went forward to developing their view of community as a result of the process of deliberation. It can be said to confirm the significance of deliberative democracy. However, it is simultaneously an opportunity to clarify some problems of deliberative democracy. First of all, it shows that there were hierarchies within the citizens' panel as well as between the citizens' and the specialists' panels. Secondly, there are difficulties in expressing the value of life in argument or discourse. Also, we need the institutional efforts concerning future generations and nonhuman beings in the respect that cloning relates to them.

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Scientific Governance through Public Participation: Historical Epistemology of Divergent Positions in the Participatory Turn of STS (시민참여를 통한 과학기술 거버넌스: STS의 '참여적 전환' 내의 다양한 입장에 대한 역사적 인식론)

  • Hyun, Jae Hwan;Hong, Sung Ook
    • Journal of Science and Technology Studies
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    • v.12 no.2
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    • pp.33-79
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    • 2012
  • This paper first aims to reveal that, in the current trend of 'the participatory turn' in STS, there are divergent positions subtly different from each other, and that the understanding of these divergent positions can be significant to study the differences, similarities and interfaces between the various models of scientific governance discussed in STS and those in risk governance developed by risk studies. Secondly, this paper shows that theoretical differences among STS scholars on scientific governance and public participation goes back to the 1970s and 1980s, during which they first laid down the conceptual basis of STS. All ideas and theories have their own historicity. This article is about the 'historical epistemology' of the participatory turn of STS, and is to seek 'political epistemology' that can become a shared vision of STS.

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Governance for the negotiation and Management of Water Resources related Conflicts (수자원과 관련된 분쟁 및 갈등의 조정을 위한 거버넌스)

  • Lee, Joo-Heon;Kim, Hyung-Soo;Hong, Il-Pyou;Kang, Bu-Sik;Kim, Kwang-Hun
    • Proceedings of the Korea Water Resources Association Conference
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    • 2008.05a
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    • pp.1530-1535
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    • 2008
  • 수자원과 관련된 많은 분쟁 및 갈등들은 국내뿐만 아니라 전 세계적으로 발생하고 있다. 따라서 분쟁 및 갈등해결을 위한 많은 연구들이 진행되고 있지만 수자원과 관련된 분쟁들은 대부분 원활한 해결을 이루지 못하고 있으며, 특히 국내의 경우에는 더욱 심각하다 할 수 있다. 따라서 제한된 자원인 수자원을 둘러싸고 수자원분쟁이 일어나는 것은 당연한 일이라 할 수 있으며, 분쟁의 양상도 다양하다. 댐 건설로 인한 상류지역과 하류지역의 갈등, 수로의 건설로 인해 수자원을 빼앗기는 지역과 수자원을 얻게 되는 지역 간의 갈등, 새로운 공단이나 개발로 인하여 하류지역에서 수질악화를 우려하여 반대하는 경우 등 여러 종류의 수자원으로 인한 분쟁이 있다. 수자원을 둘러싼 갈등이 쉽게 해결이 되지 않고, 또한 갈등 및 분쟁이 쉽게 발생되는 이유도 주체자들간 입장 차이에서 오는 성격이라 할 수 있겠다. 수자원과 관련된 분쟁에서 오는 여러 가지 갈등들은 사회적으로 많은 문제들을 발생시켜 수자원의 원활한 공급이 저해될 수 있다. 이로 인해 사회적으로 수자원과 관련된 분쟁 해결에 들어가는 많은 시간과 노력, 비용을 생각해 볼 때, 효과적인 갈등 및 분쟁의 해결은 국가적 발전에 있어서 영향을 줄 수 있다. 그러므로 갈등 및 분쟁의 원활한 해결이 국가적 발전에 많은 비중을 차지 한다고 할 수 있다는 것은 이런 이유들 때문이라 할 수 있다. 본 연구에서는 국내 수자원과 관련된 분쟁사례들을 하천의 기능에 따른 분류, 발생 원인에 따른 분류, 분쟁주체에 따른 분류 등을 유형별로 구분하여 수자원분쟁의 여러 가지 사례들을 조사하였다. 또한 분쟁 및 갈등을 해결하기 위한 방안으로 거버넌스 시스템을 적용하였고 분쟁의 원활한 합의 조정방안 및 문제점을 제시하기 위한 외국의 시민참여 모델을 특징 및 특성을 분석하였다. 또한, 공영시각모형, 게임이론, 제도설계이론의 공학적 모형을 바탕으로 물분쟁의 해결을 위한 대안을 모색할 수 있는 과학적 접근 방안을 제시하여 향후 여러 가지형태의 국책사업 시행 시 발생 할 수 있는 분쟁의 해결 및 조정을 위한 방안으로 활용할 수 있는 토대를 마련하고자 한다.

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Strategic Plan for Improvement of Citizen Service using Ubiquitous Technology on Public Area: Geospatial Web based Service (유비쿼터스 기술을 이용한 다중집합장소의 시민서비스 고도화 방안 : 지리공간 웹 기반 서비스 제공을 중심으로)

  • Kang, Young-Ok;Kim, Hee-Won
    • Spatial Information Research
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    • v.16 no.1
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    • pp.79-99
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    • 2008
  • Enterprises as well as central and local governments have tried to apply ubiquitous technology to the actual life on the various types of business and projects. In this paper we develop strategic plan to provide public service on public areas based on needs analysis of public services as well as trend analysis of ubiquitous and web technology. Ubiquitous service model should be based on geospatial web which can incorporate participation and collaboration concepts, as the wire/wireless network system develop rapidly. To achieve this purpose, we suggest the following projects; 1), construction of internet map based on geospatial web technology, 2), development of web contents based on geospatial web, 3), installing ubiquitous equipment, and 4), upgrade Seoul Metropolitan Government's homepage and internet system which can incorporate web 2.0 concepts. Ubiquitous service model should be based on not only development of ubiquitous technology but also needs of consumer such as citizen, enterprises, and public sectors which have an interest in that place. Geospatial web will be the core of development of ubiquitous service models.

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The Development of a Model for Enhancement of Mathematics Education Using Participatory Mathematics (참여수학을 통한 수학교육 활성화를 위한 모델 개발)

  • Park, Man-Goo
    • Journal of the Korean School Mathematics Society
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    • v.10 no.4
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    • pp.557-571
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    • 2007
  • The purpose of this paper was to develope a model for enhancement of mathematics education using participatory mathematics. Traditionally, mathematics has been considered ready-made and students need to practice it without real applications of mathematics. The 6th grade students in the two classrooms participated in the 60 class hours and the researcher and observers investigated students' achievements and reactions. In this model, students actively apply mathematics to real-life problems and futhermore change our life, which is one of the unique elements. Thus, students can experience mathematical power while they do mathematics. Every student need to experience with this model several times in a semester so that he or she can be active a citizen to change society a better place.

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Internet Governance from the Perspective of Global Information Society (글로벌 정보사회의 관점에서 본 인터넷 거버넌스)

  • Kim, Daeho
    • Journal of Internet Computing and Services
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    • v.16 no.4
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    • pp.111-120
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    • 2015
  • Internet has changed global information society in many ways. Among others, combination of internet's technological characteristics and internet ecosystem has altered global information governance. This paper argues that internet governance is rooted in the multistakeholder model in which diversified actors including government, private sector, and civil society are connected closely. Players have increased a lot in the global information governance. In particular, civil society have more involved in the decision making process. In the international politics arena, power shift from intergovernmental organizations to civil international organizations has increased. ICANN and IGF(Internet Governance Forum) have played critical roles in internet governance. Internet governance shows new phenomena of global information governance.

Anonymous Blockchain Voting Model using the Master Node Network (마스터 노드 네트워크를 사용한 블록체인 익명 투표 모델)

  • Cho, Jae-Han;Lee, Lee-Sub;Choi, Chang-Hoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.5
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    • pp.394-402
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    • 2021
  • Electronic voting systems have been widely used in many countries around the world since the mid-1990s. In recent years, studies have applied blockchain to existing electronic voting systems in order to provide reliability, fairness, and transparency for voters. This approach is highly useful as a technology that promotes decentralized citizen participation. However, the existing electronic voting systems using blockchain have not sufficiently considered anonymity. Lack of anonymity acts as an important constraint in cases of small- and medium-sized voting, which is often required in decentralized citizen participation. In this study, we propose a model that provides anonymity to a voting system using blockchain by applying the concept of the master node in Dash cryptocurrency. First, we define the differences in the requirements of the transfer and voting systems in blockchain. We propose a parallel and autonomous model and algorithm to provide anonymity in the blockchain-that is, a decentralized development environment. In addition, a discussion of security and the environment for the proposed model is described.

A Study on Monitoring and Management of Invasive Alien Species Applied by Citizen Science in the Wetland Protected Areas(Inland Wetland) (시민과학을 활용한 습지보호지역의 생태계교란 식물 모니터링 및 관리방안 연구)

  • Inae Yeo;Kwangjin Cho
    • Journal of Environmental Impact Assessment
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    • v.32 no.5
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    • pp.305-317
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    • 2023
  • This study suggested a citizen science based model to enhance the efficacy of the managing invasive alien plants and examined whose applicability in 3 Wetland Protected Areas (Jangrok of Gwangju metropolitan city, Madongho of Goseong in South Gyeongsang Province, and Ungok of Gochang in North Jeolla Province). The process consists of (a) collecting citizen scientist including local residents of 3 protected areas and piling up information on the 4 species of invasive alien plants (Sicyos angulatus L., Solanum carolinense L., Ambrosia artemisiifolia L. and Solidago altissima L) in a information platform Ecological Information Bank (EcoBank) from September 18th to October 31th, (b) constructing distribution map containing the location and density (3 phases: individual-population-community) of target plants, (c) providing distribution map to Environment Agency and local government who is principal agent of managing invasive alien plants in 3 protected areas, and from whom (d) surveying applications of the distribution map and opinion for future supplement. As a result, citizen science based monitoring should be continued to complement the nationwide information for the field management of invasive alien plants with the expansion of target species (total 17 plants species that Ministry of Environment in South Korea designated) and period of monitoring in a year to increase the usability of surveyed information from citizen science. In the long run, effectiveness of the management of invasive alien species applied by citizen science should be reviewed including efficacy of field management process from citizen's participating in elimination project of invasive alien plants and time series distribution followed by the management of the species.