• Title/Summary/Keyword: 시민서비스

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Relation of Social Security Network Building, Civil Culture and Community Unity (사회안전망구축과 시민문화 및 지역사회결속의 관계)

  • shin, Sang-Tae;Kim, Chan-Sun
    • Convergence Security Journal
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    • v.15 no.3_2
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    • pp.59-70
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    • 2015
  • This study aims at exploring relation of social security network building, civil culture and community unity. To achieve the purpose, this study selected the general citizens in Seoul Region (Gangdong, Gangseo, Gangnam and Gangbuk) from Jul. 15 to Sept. 15, 2014 as population and sampled 400 people using cluster random sampling. Excluding unhonest data, the number of cases used for the final analysis is 337 people. The collected data were analyzed for the study purpose using SPSSWIN 18.0, as statistical techniques, factor analysis, reliability analysis, correlation analysis, t-test, one-way ANOVA, multiple regression analysis, path analysis etc. were used. First, social security network building has an effect on civil culture. That is, the more activated voluntary crime prevention activity, the higher order law-abiding spirit. The more activated local government security education, police public order service, the higher awareness of participation becomes. First, social security network building has an effect on civil culture. That is, the more activated voluntary crime prevention activity, the higher order law-abiding spirit. The more activated local government security education, police public order service, the higher awareness of participation becomes. The more activated voluntary crime prevention activity, street CCTV facilities, police public order service, the higher tolerance spirit becomes. On the contrary, street CCTV facilities reduce citizens' autonomy. Second, social security network building has an effect on community unity. The more activated street CCTV facilities, police public order service, crime prevention design, the higher a sense of stability becomes. The more activated local government security education, police public order service, crime prevention design, the higher awareness of community becomes. The more activated voluntary crime prevention activity, government security education, police public order service, crime prevention design, the higher community institution becomes. Third, civil culture has an effect on community unity. That is, the more activated awareness of community, tolerance spirit, the higher a sense of stability, awareness of community and community system become. Fourth, social security network building has an effect on civil culture and community unity. That is, social security network building has a low effect community institution directly, but if civil culture is enhanced through social security network building, then it has a high effect on community unity.

The Influence of Positive Emotion Induced by Cultural Marketing on Customer Satisfaction and Customer Citizenship Behavior (기업의 문화마케팅 활동이 긍정적 감정을 통해 고객만족과 고객시민행동에 미치는 영향)

  • Ahn, Tae-Hyuk
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.1
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    • pp.35-46
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    • 2019
  • In this study, we conducted an empirical analysis to examine the effects of corporate cultural marketing activities on customer satisfaction and customer citizenship behavior through positive emotion variables. For this study, we conducted a survey on customers who have experienced cultural marketing activities of companies. The results are as follows. First, among the four factors of culture marketing activities, 'sponsorship','synthesis','style', and other factors excluding 'sales' factors influenced positive emotion. Second, positive emotion have a positive effect on customer satisfaction with products and services. Third, positive emotion affect voluntary customer citizenship behavior. As a result, it can be seen that the marketing activities of companies practicing cultural activities, differentiation of products and services based on culture, and formation of corporate culture emphasizing culture lead to positive emotion of customer. In addition, positive emotion are likely to lead to customer satisfaction with products and services, and furthermore, in order to create common value, it is sometimes possible to lead to customer citizenship behavior that voluntarily perform the same role as the company's spokesperson have. Based on the results of this study, it is necessary for domestic stakeholder to engage in innovative perspectives and ongoing activities based on the essential concepts of cultural marketing to secure customer and build competitive advantage.

A Study on the Citizen Advocates' Perception of Their Role for People with Developmental Disabilities (시민옹호인의 역할인식에 관한 연구 - 발달장애인 옹호경험을 중심으로 -)

  • Jeon, Ji-Hye;Lee, Se-Hee
    • Journal of Convergence for Information Technology
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    • v.9 no.3
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    • pp.112-119
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    • 2019
  • This study examined the role of citizen advocates in advocating for people with developmental disabilities. Citizen advocacy refers to activities that advocate and represent citizens on behalf of those who are socially vulnerable. The purpose of this study is to analyze the role concept of citizen advocates by conducting focus group interviews and dividing the 13 citizen advocates with developmental disabilities into 4 groups. It is divided into four main subjects and nine sub-themes. The main theme are 'Self-transformation of the parties', 'Restoring the rights of the parties', 'Being with the parties', and 'Expanding the world of the parties'. Sub-themes are 'Recognizing and solving the problem of self', 'Granting role to speak', 'Recovering the initiative of service use', 'Restoring the rights of existing (family and neighbor), "Preventing money harm" "Speaking instead", "Encouraging and petting people", "Promoting change in the community", and "Expanding the size of the world a little bit". Based on this, we discussed the importance of citizen advocacy as a preventive advocacy system, the relationship between citizen advocacy and professional advocacy system, the difference between volunteer and personal assistants and citizen advocacy, and considerations for citizen advocacy.

A Study on the Regional Circumstances for u-Safe City Service Development (u-방재City 서비스 개발을 위한 지역별 수요조사 분석)

  • Kim, Hyun-Ju;Lee, Kye-June
    • 한국방재학회:학술대회논문집
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    • 2010.02a
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    • pp.70.1-70.1
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    • 2010
  • u-방재City는 첨단 IT 인프라를 기반으로 유비쿼터스기술과 단위서비스를 활용하여 시민이 안전하고 편안하게 생활할 수 있도록 재난으로부터의 피해를 최소화한 도시이며, u-방재City 서비스란 도시의 지능화된 기반시설과 정보통신망을 활용하여 재난상황을 상시 모니터링하고, 이를 통해 재난의 사전 예방과 상황 발생 시 신속한 대응이 가능하도록 하는 서비스로 정의된다. 이러한 u-방재City 서비스는 지역간 서비스간 상호 운용성 확보가 매우 중요하며 국가재난관리의 큰 틀 내에서 추진되어야 하는데, 이를 위해서는 지역의 재난발생 특성과 서비스 수요 및 인프라 여건 등을 종합적으로 조사 분석하여 서비스 모델을 개발하여야 한다. 본연구는 u-방재City 서비스의 체계적인 개발과 효율적인 운영을 위해 지역의 재난발생 특성과 재난관리 업무현황, 서비스 제공을 위한 인프라 여건, 서비스 수요 및 요구사항 등을 조사 분석하고, 이를 토대로 u-방재City 서비스 개발 및 운영 방향을 제시함을 목적으로 한다.

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A Study on the improvement for response manual of chemical terror incident using the service design analysis (서비스디자인 접근법을 활용한 화학테러현장 대응매뉴얼의 개선방안 연구)

  • Ham, Seung Hee;Park, Namkwun;Lee, Jun
    • Journal of the Society of Disaster Information
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    • v.14 no.3
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    • pp.325-333
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    • 2018
  • Purpose: There have been terrorist attacks all over the world, causing massive damage. In Korea, there are few cases of terrorist damage, but the lack of the on-site response experience lead to constraints on the opportunity to verify capabilities against terrorism. Therefore, in this study, the chemical terrorism on-site countermeasures is considered as a concept of service, it was possible to draw up improvement alternatives for each element by reviewing at once the interactions between the concerned organizations and citizens in the field and the utilization of the equipment and facilities in the invisible area. Results: It had been evaluated the service process of the counterpart manager from the viewpoint of the victim citizen, who is the beneficiary of the final security service. It has found out the waiting point(W.P) between the victim's civilian incident management, and the element of failure(F.P). Conclusion: In this way, comparing chemical terror incident response manuals belonged to each related organization by fusion of service design approach and scenario technique, It is expected that it will be able to find out more specific problems and to find improvement alternatives.

A Study of Natural Landscape Information Management based Web Service (웹서비스기반의 자연경관정보관리 방안에 관한 연구)

  • Choi, Byoung-Gil;Kim, Uk-Nam;Na, Young-Woo
    • Proceedings of the Korean Society of Surveying, Geodesy, Photogrammetry, and Cartography Conference
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    • 2010.04a
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    • pp.125-127
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    • 2010
  • 본 연구의 목적은 인천지역의 자연경관정보를 보존하고 시민들에게 제공하기 위한 웹서비스기반의 자연경관정보의 관리방안에 대하여 연구하는데 있다. 지금까지의 인천시 관광전자지도는 관광지도로써 영상정보나 텍스트정보 중심으로 제공되고 있으나 인천지역의 특성에 맞는 위치정보기반 서비스 등 실용적인 정보가 부족한 형편이어서 GIS등 위치정보를 기반으로 한 사용자 참여 중심의 3차원 자연경관정보 관리방안을 연구할 필요가 있다.

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해외화제

  • Korean Federation of Science and Technology Societies
    • The Science & Technology
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    • v.17 no.2 s.177
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    • pp.20-23
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    • 1984
  • 궤도에 오른 미국의 인방 컴퓨터 서비스 - 정보화 시대에 들어선 미국은 오랜 연구와 제품시험을 거듭한 끝에 마침내 가정의 전산화서비스업도 궤도에 올라섰다. 미국의 출판업자, 은행 그리고 소매상에 이르기까지 새로운 업종인 전산화서비스를 팔기 시작했으며 이로써 시민들은 집에 앉아서 인간과의 대화를 나눌 필요없이 물건을 사고 은행계정을 체크하며 주식까지 사고팔 수 있게 되었다. 근착"포춘"지를 통해 컴퓨터화 서비스의 실상을 알아 본다.

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The Resource Development Strategy for Non-Profit Organization (비영리조직의 자원개발 전략에 관한 탐색적 연구)

  • Lee, Yoon-Jung
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.107-118
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    • 2012
  • This study examined the analysis of the present condition, structure of fundraising activities, the effect of resource development and strategy for nonprofit social service organizations. This study investigated the fundraising and resource development activities of 356 non-profit organizations and community welfare centers nationwide. The results showed that a period of foundation of non-profit organization and community welfare center in Korea, was 10~14 years and organized with 13~19 workers. The community welfare centers were well prepared for the internal environment for resource development system such as workers, department, management for sponsors and computer program, while others were not prepared. Their recognition for the importance of fundraising activities was higher than the satisfaction of actual condition. The non-profit organization needs management sponsors, planning, public relations, fundraising skills and preparation proposal as the theme of education for fundraising activities. Their plans of the fundraising activity were events, proposal application, fundraising focus on companies, cause-related marketing. The non-profit organization complained of the difficulty about insufficiency manpower and skills of fundraising, external resource development and a budgetary deficit.

Analysis on the Results of the Seoul Metropolitan Government s Surveys Regarding Customer Satisfaction of Public Libraries (공공도서관의 고객만족도 조사 결과에 대한 비판적 분석 - 서울시 당국의 시민만족도 조사를 중심으로 -)

  • 이용남
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.13 no.2
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    • pp.29-43
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    • 2002
  • "Customer satisfaction"has been investigated in all the fields of public administrative offices including public libraries by the Seoul Metropolitan Government. This study analyzed on the results of the survey which was implemented by the Government and raised several problems. These are 1) emphasizing physical environmental matters such as facilities and equipments in the questionnaire 2) doing sampling errors such as selection of the large portion of study room users and avoidance of adult users 3) finding halo effects in responses.responses.

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