• Title/Summary/Keyword: 시민관계관리

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A Study on Rethinking the Operating of Counter-terrorism Systems in South Korea (한국 대테러시스템 운영의 재모색)

  • Kwon, Jeong-Hoon
    • Korean Security Journal
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    • no.51
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    • pp.153-170
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    • 2017
  • The purpose of this study is to rediscover the operation of anti-terrorism system focusing on the system approach and crisis management approach for counter terrorism in Korea. According to the results of this study, it is required to establish a link between open systems and integrative system focusing on functional linkage of counter-terrorism systems, and cooperative measures with private sectors in the dimension of governance activation. Further, it is necessary to prepare legal foundations for the cooperation with private sectors and then promote open consciousness transformation through the partnership with private security for anti-terrorism activities. In addition, in its preventive stage, it is required to prepare legal systems related to biochemical terrorism for stronger regulations through crisis-managerial approach. Next, in its preparatory stage, it is necessary to prepare education and enact named Terror Prevention Day for increasing terror safety consciousness, and then extend citizen reporting reward systems to enable citizens to participate and become interested voluntarily in terror prevention. Also, it is essential to establish the substantial training system for preparing for terror occurrence. Moreover, in its response stage, it is urgent to construct networks between related institutions to manage field and spot responses with integrative management systems through information sharing. Furthermore, in its restoration stage, it is indispensible to prepare long-term management systems for injured persons and families of the deceased from terror incidents.

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Integrated Management System on Frequently Flooded Areas (상습침수지구 통합관리 시스템)

  • Ko, Jin-Seok;Jee, Hong-Kee;Lee, Soon-Tak
    • Proceedings of the Korea Water Resources Association Conference
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    • 2011.05a
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    • pp.223-227
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    • 2011
  • 유역 특히 상습침수지구의 통합관리는 유역이라는 한정된 범위 내에서 물에 영향을 미치거나 물에 의하여 영향을 받는 모든 인간 활동과 자연현상을 통합적으로 고려하는 것이다. 이러한 관점에서 유역관리는 유역 차원에서 물을 경제적이고 공평하게 관리하고 분배하여 수자원에 대한 장기적이고 지속가능한 해결방안을 마련하는 것이다. 여기에는 정부, 시민사회 및 기업 행위자가 사회경제적 개발목표와 정책형성, 집행계획을 수립하는 것으로부터 시작된다. 유역관리를 위한 의사결정들은 행위자들과의 영향으로 수정되며, 이런 과정에서 토지와 수자원에서 분쟁이 발생하며, 수자원 관리자는 자연현상, 물 사용, 재정적, 인적자원 및 외부적인 요인으로 인해 목적을 달성하는데 부합하지 않을 수도 있다. 효과적인 유역관리를 위해서는 제약조건하에서 수자원 관리자가 의사결정에 정보를 주고 주요 행위자들과 협력을 통해서 이루어 질 수 있다. 본 논문에서는 유역관리를 위한 의사결정을 행위자기반모형(Agent based Model, ABM)으로 이해하고자 하며, ABM은 유역관리의 이해당사자간의 정책과정을 도출하고 다양한 유역관리 대안을 평가하고 유역관리의 영향을 설명하는 모델이다. 본 모형은 관측자료를 통해 상향식 접근법으로 가능한 많은 세부사항을 모의할 수 있다. 분석과정은 자료의 수집, 모델 확립, 모델의 개발, 통계자료 수집 및 모델의 결과와 실제 시스템의 보충된 관측자료를 비교하는 검증 순으로 진행되며, 본 모델에서의 행위자는 과거의 행동으로부터 주위 환경의 반응하는 패턴을 확인하고 개발하며, 이러한 패턴은 정책들을 구별하기 위해서 이용되며, 이러한 과정에서 강화학습이 이루어진다. 이를 통해 행위자의 익숙한 방식의 합리적인 행동과 정책들의 상관관계를 평가할 수 있으며, 강화학습을 통해 실제적인 통계적인 모델이 가능하다.

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Estimation of Agent Based Model for watershed management (유역관리를 위한 행위자기반모형의 평가)

  • Ko, Jin-Seok;Jee, Hong-Kee;Lee, Soon-Tak
    • Proceedings of the Korea Water Resources Association Conference
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    • 2010.05a
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    • pp.851-854
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    • 2010
  • 유역관리는 유역이라는 한정된 범위 내에서 물에 영향을 미치거나 물에 의하여 영향을 받는 모든 인간 활동과 자연현상을 통합적으로 고려하는 것이다. 이러한 관점에서 유역관리는 유역 차원에서 물을 경제적이고 공평하게 관리하고 분배하여 수자원에 대한 장기적이고 지속가능한 해결 방안을 마련하는 것이다. 여기에는 정부, 시민사회 및 기업 행위자가 사회경제적 개발목표와 정책 형성, 집행계획을 수립하는 것으로부터 시작된다. 유역관리를 위한 의사결정들은 행위자들과의 영향으로 수정되며, 이런 과정에서 토지와 수자원에서 분쟁이 발생하며, 수자원 관리자는 자연현상, 물 사용, 재정적, 인적자원 및 외부적인 요인으로 인해 목적을 달성하는데 부합하지 않을 수도 있다. 효과적인 유역관리를 위해서는 제약조건 하에서 수자원 관리자가 의사결정에 정보를 주고 주요 행위자들과 협력을 통해서 이루어 질 수 있다. 본 논문에서는 유역관리를 위한 의사결정을 행위자기반모형(Agent based Model, ABM)으로 이해하고자 하며, ABM은 유역관리의 이해당사자간의 정책과정을 도출하고 다양한 유역관리 대안을 평가하고 유역관리의 영향을 설명하는 모델이다. 본 모형은 관측자료를 통해 상향식 접근법으로 가능한 많은 세부사항을 모의할 수 있다. 분석과정은 자료의 수집, 모델 확립, 모델의 개발, 통계 자료 수집 및 모델의 결과와 실제 시스템의 보충된 관측자료를 비교하는 검증 순으로 진행되며, 본 모델에서의 행위자는 과거의 행동으로부터 주위 환경의 반응하는 패턴을 확인하고 개발하며, 이러한 패턴은 정책들을 구별하기 위해서 이용되며, 이러한 과정에서 강화학습이 이루어진다. 이를 통해 행위자의 익숙한 방식의 합리적인 행동과 정책들의 상관관계를 평가할 수 있으며, 강화학습을 통해 실제적인 통계적인 모델이 가능할 것이다.

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The effect of trust on supervisor on job engagement and prosocial behavior -Focused on the moderating effects of supervisor's gratitude expressions- (관리자에 대한 신뢰가 직무열정 및 친사회적 행동에 미치는 영향 -감사표현의 조절효과를 중심으로-)

  • Cho, Sang-Lee
    • Management & Information Systems Review
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    • v.38 no.3
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    • pp.21-34
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    • 2019
  • It is a very important task for managers to motivate employees who work at service encounters where interaction with customers is important. The purpose of this study is to propose the trust of supervisor and supervisor's expressions as factors that can enhance or strengthen employees' prosocial behavior. Hierarchical regression analysis was used for this purpose. The results and implications are as follows. First, trust toward supervisors appeared to be a factor to improve employees'engagement. Second, job engagement has a positive effect on prosocial behavior of employees, that is, customer oriented behavior and organizational citizenship behavior. Finally, this work confirmed the moderating effect of the supervisor's gratitude expressions in the relationship between trust toward supervisor and job engagement. Research on gratitude in the marketing field is still in its infancy, and previous researches are focused on business and consumer relations. Expressing gratitude can be a natural tendency. This study suggests that gratitude expression should be introduced as part of organizational culture.

안전현장스케치 - 화학사고 대응의 최전선 '구미119 화학구조센터'

  • Yeon, Seul-Gi;Chae, Jeong-Min
    • The Safety technology
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    • no.198
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    • pp.26-28
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    • 2014
  • 2년 전인 지난 2012년 9월 27일 경북 구미4공단에 소재한 휴브글로벌에서 불화수소가 누출되는 사고가 발생했다. 이 사고로 근로자 5명이 사망하고 23명이 부상을 당했다. 사고 후 불화수소가 공기를 통해 대량 퍼지면서 인근 지역도 막대한 피해를 입었다. 사고는 안전관리측면에서 많은 허점을 드러냈다. 사업장은 물론 관할 소방서, 구미시 모두에서 화학사고에 대한 대응 매뉴얼과 협조체계가 제대로 구축되지 않아 피해의 확산을 막지 못했다. 너무나 허술한 화학사고 대응체계의 현실에 구미시민은 물론 전 국민이 분노했다. 이에 정부는 화학물질관리 및 사고대응 시스템 전면에 대한 대대적인 개선에 돌입했다. 그리고 그 결과물이 지난해 12월 초 모습을 드러냈다. 관계부처, 지자체, 소방당국, 안전보건공단까지 한데 모여 효과적인 화학사고 예방과 대응을 전담하는 화학재난 합동방재센터가 전국에서 처음으로 구미에 문을 연 것이다. 그로부터 반년이 흐른 지금 구미에는 어떤 변화가 생겼을까. 달라진 화학재난 안전관리체계를 확인해보고자 구미119화학구조센터를 찾아가봤다.

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Public Deliberation for Technological Risk Policy Making in a Real-World Context (기술위험 정책결정을 위한 공론화 과정의 실제)

  • Lee, Yun-Jeong
    • Journal of Korea Technology Innovation Society
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    • v.20 no.4
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    • pp.837-857
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    • 2017
  • This paper examines the gap between the theoretical premises of, and the ways that public deliberative approaches to decision-making function in application to a specific instance of technological risk policy. An interrogation of a UK nationwide public deliberation case-the CoRWM program (Committee on Radioactive Waste Management)-a real-world instance of public deliberation illuminates some significant contrasts in the ways that public deliberation takes place to those characterized in theory. A public-engaged deliberation on radioactive waste management in reality does not emerge as rational reasoning for the common good. Instead, it was rather a complex mix of various forms of material, social and political interactions, and relationships.

The Effects of the Organizational Characteristics and Ethics of Private Security Industry on the Organizational Citizenship Behavior of the Employees (민간경비업의 조직특성과 조직윤리가 조직시민행동에 미치는 영향)

  • Kang, Min-Wan
    • Korean Security Journal
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    • no.36
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    • pp.7-28
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    • 2013
  • In Korea, the size of the private security industry has grown rapidly since the enactment of the Security Business Act in 1976. Unfortunately, the quantitative development has not been accompanied by the comparable qualities, and this shortcoming can be attributed to different unethical incidents caused by the private security officers. This study examined the causal relationship between the organizational characteristics according to the organizational ethics and the organizational citizenship behavior to provide suggestions to promote the ethics of the private security officers, and ultimately play the role of a theoretical foundation for the qualitative advancement of the industry. Private security officers in Seoul and the Gyeonggi province in Korea were studied by using the purposive sampling method and the following results were obtained. First, except for the altruism factor, the levels of organizational ethics perceptions and organizational citizenship behavior of the subjects were relatively high. Moreover, organizational characteristics had a positive partial effect on organizational ethics and organizational citizenship behavior. Furthermore, organizational ethics partially affected organizational citizenship behavior in a positive way, and organizational ethics had a partial mediation effect between organizational characteristics and organizational citizenship behavior. With the results of the analyses, development and management of the ethics training and programs and promoting the ethics among the executives were recommended as a future direction.

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Regulatory Reform for Service Development (서비스발전을 위한 규제개혁의 새 패러다임)

  • Jeong, Ki-Oh
    • Journal of Service Research and Studies
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    • v.6 no.3
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    • pp.1-15
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    • 2016
  • Despite that Korea has tried radical efforts in the global flow of regulatory reform in the past twenty years, the result was not radical at all, but rather disappointing. One examines the possibility of paradigm shift in regulatory reform based on new theoretic perspectives. Regulatory reform, one argues, is not just a neo-liberal approach to cut off overflowing regulation. It is a highly conflictual struggle in state order to move from industrial age paradigm to service age paradigm. In the process of the great shift states become integrated into the world of life constructed by the exercise of civil rights. The relation between the civic socio-economic life and the state apparatus became totally different. Past effort for deregulation missed this point without correct recognition of the role of civil freedom and rights in service economy. One treats three typical forms of regulation whereby conventional rules and regulations effectively damper the development of services: reciprocal perspective in contract management, industrial mind in urban and spaces design, and old way of human capital management. According these analyses a new initiative of regulatory reform is proposed to take place at the National Assembly.

Effect of Closed-Type SNS Use on Army Soldiers' Perception and Behavior (폐쇄형 SNS의 사용이 군 장병의 지각과 행동에 미치는 영향)

  • Kwon, Woo Young;Baek, Seung Nyoung
    • Information Systems Review
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    • v.17 no.2
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    • pp.193-218
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    • 2015
  • The purpose of this study is to investigate the effects of closed-type SNS use (i.e., Naver Band) on the perception and behavior of the Korean Army soldiers. In contrast to open-type SNS (e.g., Facebook or Twitter), Naver Band is an online communication service system mostly based on confined offline social network. Therefore, it increases communication between acquaintances who have previously formed relationships. Although the Korean Army recently began to use Naver Band as a method of communication between soldiers, their parents/acquaintance, and Army commanders (or leaders), little research has been done about how this use directly affects army soldiers. Hence, applying the motivation opportunity ability theory of behavior, this study examines how enjoyment (Motivational factor), social ties (Opportunity factor), and social intelligence (Ability factor) affect soldiers' belongingness to their organization and organizational citizenship behavior (OCB). We also hypothesize that army soldiers' belongingness and OCB may enhance their individual performance. Survey results show that enjoyment, social ties, and social intelligence increase army soldiers' belongingness, which leads to OCB. Also, enhanced OCB increases individual performance. However, the effect of enjoyment and social ties on soldiers' OCB is non-significant and soldiers' belongingness does not have influence on individual performance. Theoretical and practical implications are presented.

Analysis of Social Networks in the Management Organization of Seoul Forest Park (서울숲 공원관리조직의 사회 연결망 분석)

  • Choi, Sun-Ju;Hwang, Won-Sil;Kim, Sun-Hee;Park, Chang-Sug
    • Journal of the Korean Institute of Landscape Architecture
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    • v.39 no.3
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    • pp.74-82
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    • 2011
  • This study was intended to devise means to encourage participation for organizations taking part in "resident participation parks.", "Resident participation" has become increasingly recognized as an effective means of park management in Korea. To this end, this study analyzed the current status of social networks for civic organizations participating in park management with respect to their degree of participation, credibility and trust, and exchange of information. Among resident participation parks, "Seoul Forest Park" has been widely recognized as a model example; accordingly this study designated Seoul Forest Park as its primary research focus. Thirty core members of resident participation organizations were selected as test subjects. Members of the resident participation organizations under review came from various backgrounds, including government administrative organizations, citizens' groups, residents' groups, and private businesses. Surveys were used to provide data on credibility and trust between organizations, levels of participation, and exchange of information, as well as statistics on demographic affiliation. Results were examined through UCINET, a program designed to analyze social networks. Survey results indicated that 1) The "Seoul Forest Park Conservancy" and the "Seoul Forest Park Management Office" constituted a hub within their social networks that maintained significantly more relationships than other organizations with regard to levels of credibility and trust, participation, and exchange of information; 2) Social networks for organizations wishing to work together, or desiring active participation in the future tended to center on citizens' organizations in the environmental and arts fields; and 3) Women's associations and meetings of neighborhood("tong") leaders had very little significance as a center in the social networks of local residents groups, and indeed very few connections amongst themselves. The results of this research can be applied in the devising of proposals for encouraging participation in resident participation parks in consideration of the social networks between organizations engaging in park management activities for a diverse array of urban parks and other areas.