• Title/Summary/Keyword: 승무원

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The Study of Accident Prevention through Controlled Flight Into Terrain Accident (Controlled Flight Into Terrain에 의한 항공기 사고예방 대책에 관한 연구)

  • Byeon, Soon-Cheol
    • Journal of the Korean Society for Aeronautical & Space Sciences
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    • v.36 no.5
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    • pp.497-506
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    • 2008
  • The purpose of this study was is leading landmark efforts to prevent the major causes of commercial-aviation fatalities about controlled flight into terrain(CFIT) in approach-and-landing accidents. The paper of major analysis for controlled flight into terrain(CFIT) was Guam accident, Mokpo accident and Gimhae accident in commercial transport-aircraft accidents from 1993 through 2002.CFIT occurs when an airworthy aircraft under the control of the flight crew is flown unintentionally into terrain, obstacles or water, usually with no prior awareness by the crew. This type of accident can occur during most phases of flight, but CFIT is more common during the approach-and-landing phase.The paper believed that prevention for CFIT accident was education and training for flying crew and upgrade for equipment such as EGPWS, and need more research for professional organizations of airlines.

On the Vibration Control of Ship (선박진동 제어기술에 관한 소고)

  • 이호섭
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 1996.04a
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    • pp.11-21
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    • 1996
  • 선박은 화물 및 여객을 수송하는 해상교통 수단으로써 여객 및 승무원의 안락성, 탑재장비, 기기의 성능 보전 상, 화물 및 구조부재의 안전성 차원에서 진동제어가 주요 해결 기술의 하나이다. 또한 최근 선박의 대형화, 고속화로 인해 엔진과 프로펠러의 기진력은 커지는데 반해 구조 강도계산 기술의 발달로 인해 선체구조 경량화가 촉진되어 선체의 유연성이 커질 뿐 아니라 전통적인 선체 구조와 기관, 축계 강성사이의 균형이 깨어짐으로 선박의 진동제어는 더욱 중요시 되고 있다. 선박의 경우 건조 후에 진동제어를 위한 조치를 취하는 일은 매우 제한적이고 많은 비용이 들기 때문에 설계단게에서 선박진동제어를 위한 사전 노력이 충분히 이루어지는 것이 중요하다. 따라서 선박의 주 기진원인 프로펠러, 주기관 등의 기진력 자체를 적정화하는 노력과 함께 그로 인한 응답을 극소화하기 위해 설계 단계부터 인도까지 단게별로 많은 노력을 기울이고 있다. 단계별 진동제어의 한 예를 Fig.1에서 보여주고 있다[1]. 선체와 같이 복잡한 대형구조물의 진동특성 및 응답을 계산함에 있어서 컴퓨터의 발달과 유한요소법과 같은 해석기술의 발달로 실제 구조와 매우 유사한 3차원 모델링이 가능하게 되어 해석의 정도를 높일 수 있게 되었다. 그러나 프로펠러 기진력, 유체와의 연성효과, 감쇠특성 등을 정도 높게 산정하는 데는 아직도 많은 어려움이 있다. 이와같은 문제는 진동응답의 계산정도를 저하시키는 주요 요인이 되어 설게단계에서 충분히 진동 제어가 이루어졌다 하더라도 건조 후 실제운항 시 진동문제가 발생되는 경우가 있다. 건조 후 진동문제 발생시 구조변경을 통한 해결은 한계가 있기 때문에 각종 진동제어 장치의 연구개발이 최근에 활발히 이루어지고 있다[2]. 본 고에서는 설계단계에서부터 건조 후까지의 선박진동제어 과정[1,2,5,6]을 단계별로 고찰하여, 점점 까다로워져 가는 선박 진동규제[3,4]에 대처하고 승무원의 안락성에 대한 욕구, 구조물의 안전성, 장비의 성능보존이 만족되는 저진동 선박의 건조를 위해 향후 해결해야할 과제들을 도출하여 선박진동분야이 연구개발 방향을 제시하고자 한다.

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Role of the Demographic Characteristics on the Relationship Between Customer Orientation and Flight Attendants (항공사 객실 승무원의 소진과 고객지향성의 관계에서 인구통계학적 특징이 미치는 역할)

  • Kim, Young-Jin;Lim, Yeon-Woo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.1
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    • pp.346-353
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    • 2015
  • This study examined the role of the demographic characteristics at relationship between customer orientation and flight attendants' burnout in airlines. As a result, the following findings were obtained. First, more than 30 years of age had a negative impact on depersonalization. Under age 30 and emotional exhaustion negatively affected customer orientation. Second, regardless of the rank. depersonalization negatively affected the customer orientation, and emotional exhaustion of the crew had a negative impact on the customer orientation. Third, more than 8 years experience of depersonalization had a negative influence on the customer orientation. Less than eight years experience of depersonalization and emotional exhaustion had a negative influence on the customer orientation.

Research on Airline Selection Attributes by IPA among Foreign Tourists Visiting Korea (방한외국인의 항공사 선택속성 중요도-성취도 분석)

  • Oh, Seon-Mi;Ko, Seon-Hee
    • The Journal of the Korea Contents Association
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    • v.14 no.1
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    • pp.466-477
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    • 2014
  • This research aims to analyze the importance-performance among airline selection attributes using foreign tourists. For this purpose, data were collected from Japanese and Chinese tourists to Korea. Of the various airline selection attributes, four factors were deduced that includes: transport service, accompany service, cabin service and basic service using exploratory factor analysis. This study estimated how important airline selection attributes are and how much are they performed. Also, this study analyzed the ranking among each selection attributes using T-test. The importance-performance analysis showed 'Concentrate Here' in quadrant I, 'Keep up the Good Work' in quadrant II, 'Low Priority' in quadrant III and 'Possible Overkill' in quadrant IV. Quadrant I specifically showed low performance in terms of the following specific attributes: communicative convenience, flight attendant's friendliness, seating preference. As these attributes are deemed significant, airline managers should focus along these areas.

Study on the numerical simulation of bird strike for composite container of external auxiliary fuel tank for rotorcraft (회전익항공기 외부 보조연료탱크용 복합재 컨테이너 조류충돌 수치모사 연구)

  • Kim, Hyun-Gi;Kim, Sungchan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.7
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    • pp.709-713
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    • 2017
  • In urgent situations such as crashes, the integrity of an aircraft's fuel tank is directly related to the survivability of the crew. Thus, an external auxiliary fuel tank should be robust against bird strikes. In this study, a numerical analysis was carried out using impact analysis software to analyze the influence of bird strike on a composite container for an external auxiliary fuel tank. The structure was modeled as a shell element, and the fluid and bird were modeled by the particle method. The behavior of the internal fluid was also examined. The maximum stress, deformation, and strain of the composite container were also calculated.

Suggestion of improving Measures with the Status Analysis of Ship Inspection by Major Oil Companies (메이저 석유회사에 의한 선박검사의 실태분석과 개선방안의 제시)

  • Chae, Chong-Ju;Jung, Yun-Chul
    • Journal of Navigation and Port Research
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    • v.33 no.8
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    • pp.589-594
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    • 2009
  • The Major inspection is a ship inspection which is executed voluntarily for tankers by Major oil companies(hereinafter it is called "Major"). To take the Major's cargo tanker should pass Major inspection. Thus, even though Major inspection is executed voluntarily, it is more important one than any other inspection for ship's crews and owner because it is closely related to the business profit of shipping company. In this study, authors suggested the improving measures after checking the problems concerned with Major inspection through status analysis. For the status analysis, authors carried out a questionary survey and interview with the interested parties, such as tanker crews, persons in charge of shipping company and inspectors, as well as studied the related literature and statistics data.

Impact of well-being in-flight meal service on customer satisfaction and customer loyalty (웰빙기내식 서비스가 고객만족과 고객충성도에 미치는 영향)

  • Lee, Jung-Hyun;Han, Hye-Sook;Kyung, Ku-Sun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.6
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    • pp.2688-2699
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    • 2013
  • The purpose of this study is to present the components about well-being in-flight meal associated with increased customers' interest on health, to empirically analyze the impact on customer's satisfaction and to propose the methods to establish the strategy of in-flight meal of airlines in the future. The results are as follows: First, it was shown that the environment-oriented in-flight meal and sanitation services of flight crew among components of well-being in-flight meal significantly affected the customer's satisfaction. Second, it was shown that healthy in-flight meal and sanitation services of flightcrew significantly affected the customer's loyalty and satisfaction. This study has the practical significance, since it presents the compoents of well-being in-flight meal affecting customer's satisfaction and loyalty and proposes the measures.

Differences in Leisure Type of Temporary stay -in overseas Lay over by Segmentation of Flight Attendant's Life Style (항공사 객실승무원의 라이프스타일과 일시적 해외 체제 시 여가 유형)

  • Oh, Seon-Mi;Cho, Ju-Eun
    • The Journal of the Korea Contents Association
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    • v.12 no.7
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    • pp.425-436
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    • 2012
  • This research aims to investigate the life-style and types of leisure experienced among airline flight attendants during temporary stays abroad. In this study 2 hypotheses based on literature reviews were employed. Questionnaires were also developed based on data collected from previous studies. Subjects of the study were focused on flight attendants in Legacy Airlines. Factor analysis and reliability coefficients were used to examine the internal consistency among variables. Seven dimensions of leisure, which are cultural experience, pursuit of success, social orientation, humanity, pursuit of fashion, shopping preferences and health-orientation were identified from factor analysis. Three dimensions of leisure, which include type of rest, type of sports, and activity of tourists, were identified from factor analysis accordingly. Lifestyle factors were extracted from a result of cluster analysis, cluster 1- Passive lifestyle, Active lifestyle community type 2, and Cluster 3 analyzed Self-satisfied lifestyle types. Airline cabin crew workers involved in the life style analysis can make good use of leisure time.

Service Failure Recovery Strategies through Human Service Capability: A Case Study of Airline Cabin Service (인적서비스 역량을 통한 항공객실서비스 실패 회복 전략 방안)

  • Kim, Yoon-Jin
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.5
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    • pp.145-157
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    • 2018
  • The purpose of this study is to explore ways of service recovery and procedures through the service failure cases depending on the employee capacity that leads to improving quality of the airline cabin service. This study was tested using the failure case of airline in korea. Since interrupting and discontinuing of customer service affect customer defections, customer satisfaction must quickly respond to the service's error situation. The service of the cabin crew is closely related to the customer's evaluation, the direct connection. Customer's objectives are to meet employee needs for service recovery and to recognize and analyze customer perceptions of human resources services, restore customer expectations and maintain contracts with customers. Therefore, this study proposes a set of strategies for effectively preventing and responding to customer related service failure in the airline cabin service.

Evaluation of the Image of Korean·Chinese Airline Crew's Uniforms (한·중 항공사 승무원 유니폼의 이미지 평가)

  • Shao, Chiqian;Lee, Mi Suk
    • Journal of the Korean Society of Costume
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    • v.64 no.8
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    • pp.111-123
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    • 2014
  • The purpose of this research is to prepare basic data necessary to develop uniform design by examining the uniforms of Korean and Chinese airline crew. Advanced research, various literature materials related to uniform, as well as a survey on the images portrayed by the different uniforms of the airlines were used as research method, and this was used to investigate its functions and components. The survey was conducted in Incheon International Airport and Gwangju airport from September 1st to 30th of 2013, - targeting 350 people consisting of Koreans, Chinese, and other nationalities who have the experience of using Korean and Chinese aircraft. The research findings are summarized as follows. First, the images of the uniforms were classified into 5 elements: attractiveness, activity, noticeability, femininity, and traditionality. The analysis showed that Korean uniforms, except for Jin Air, received high marks overall, while the Chinese uniforms received lower marks compared to their Korean counterparts. Second, the results were analyzed based on the nationality of the respondents. In regards to Korean airline crews, attractiveness, activity, noticeability, femininity, and traditionality showed statistical significance with Korean respondents, while the significance was seen in attractiveness, activity, femininity, and traditionality for the Chinese respondents. Femininity was the only feature with any significance for the third nation respondents. On the other hand, with regard to Chinese airline crew's uniform, Korean respondents showed statistical significance in the following features: attractiveness and traditionality, while the Chinese and the third nation respondents did not show any statistical significance in any of the elements.