• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.10
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• pp.290-299
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• 2018

This study was conducted to clarify the mediating effects of self-efficacy and organizational commitment on the level of depression associated with emotional labor and occupational stress of call center representatives. The survey subjects were 486 representatives working in four call centers in D city. Data collection was conducted using structured, self-addressed questionnaires from January 5th to 25th, 2017. The results showed that the depression level of the representatives was significantly higher in the emotional labor and occupational stress groups and higher in the low self-efficacy and organizational commitment groups. The correlations between variables revealed a positive correlation between depression, emotional labor, and occupational stress, but a negative correlation between self-efficacy and organizational commitment. Path model analysis revealed that emotional labor and occupational stress had positive effects on depression, while self-efficacy and organizational commitment was negatively influenced. In addition, self-efficacy and organizational commitment had a mediating effect on emotional labor and depression, while organizational commitment had a mediating effect on occupational stress and depression. Therefore, to reduce the depression level of call center representatives, it is necessary to reduce the emotional labor and occupational stress factors, as well as to have a mental health mediation plan to increase self-efficacy and organizational commitment.

• The Journal of the Korea Contents Association
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• v.11 no.9
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• pp.352-361
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• 2011

The purpose of this study is that incident shock of special guards examines closely impact getting in job stress and coping ability. This study used judgement sampling method after establish special guards who is working at airport of capital region area in 2011 by population, and sample numbers used on interpretation finally were total 239 people. Questionnaire used in this study was consisted of the total 67 question, and executed frequency analysis, Factor analysis, reliability analysis, regression analysis by SPSSWIN 18.0. reliability of questionnaire appeared more than Cronbach's ${\alpha}$ value .779. Conclusion of this study was as following. First, incident shock of special guards affects in job stress. That is, stress about personal relations increases as invasion is often repeated. Also, stress about role increases as hyperarousal is often repeated. Second, incident shock of special guards affects in coping ability. That is, problem central coping ability decreases as hyperarousal is often repeated. On the other hand, problem central coping ability increases as evasion tendency acts continuously. Third, job stress of special guards affects in coping ability. That is, problem central coping ability increases as feeling of helplessness for job characteristic acts. On the other hand, problem central coping ability, social support pursuit ability decreases as ambiguity about role acts high.

• Journal of Hospice and Palliative Care
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• v.3 no.2
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• pp.144-151
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• 2000

Purpose : This investigation was to identify the relationship of social support, stress, health and quality of life in caregivers of home-stay cancer patient. Method : We used a questionnaire and obtained data from the records of 79 caregivers of home-stay cancer patient in a community. Window SPSS-PC was used for the data analysis and the statistical method used were the t-test, ANOVA and Pearson's correlation coefficient. Result : The mean score of family support(3.24) was higher than nurse's support(3.03). The mean score of stress was 3.52 and that of health status was 2.98. The mean score of quality of life was 2.34. The health status of caregivers of cancer patient was influence by age(F=3.17, p=0.018) and education(F=3.59, p=0.032). There was a correlation between nurse's support and family support(r=.263, p<0.05). There was a correlation between stress and health status(r=0.597, p<0.01). The quality of life was correlated with stress(r=-.678, p<0.01) and health status(r=-0.741, p<0.01). Conclusion : The above result indicate that we must consider of social support, stress and health status to promote of quality of life of the caregiver of cancer patient.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.3
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• pp.27-48
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• 2023

This study aims to investigate the impact of job stress on the job satisfaction and life satisfaction of local government officials who participated in the reading academy from January 2023 to March 2023. The research involved collecting 300 questionnaires and conducting multiple regression analysis to analyze the obtained data. The results of the study are presented below. Impact of Job Stress on Job Satisfaction: The analysis revealed that among the sub-factors of job stress, inappropriate compensation significantly increases job stress among local government officials in the reading academy. Moreover, the study found that turnover intention was particularly high when compensation was not recognized as appropriate, indicating it as the most significant source of job stress. Impact of Job Stress on Life Satisfaction: The findings demonstrate that several factors negatively influence job stress, leading to reduced life satisfaction among local government officials in the reading academy. These factors include undesirable changes in working conditions or situations, anxiety about reorganization, inconsistent work orders, gender discrimination, and an authoritative organizational atmosphere. Effect of Job Satisfaction on Life Satisfaction: The analysis of the relationship between job satisfaction and life satisfaction indicated that turnover intention and remuneration level in job satisfaction positively influenced emotional satisfaction. Conversely, the job itself and interpersonal relationships had a significant negative effect on emotional satisfaction. Furthermore, the job itself and the level of remuneration in job satisfaction showed a significant positive effect on physical satisfaction. Similarly, the job itself and the level of remuneration in job satisfaction positively affected social satisfaction, while the intention to change jobs had a significant negative impact.

• Korea journal of population studies
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• v.32 no.2
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• pp.87-114
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• 2009

본 연구는 한국인과 결혼하여 국내에 살고 있는 남녀 국제결혼이민자들이 한국 사회에 적응하는 과정에서 겪게 되는 문화적응스트레스와 정신건강(심리적 안녕감)과의 관계를 분석하였다. 본 연구에서는 결혼이민자들의 문화적응 과정을 스트레스유발 생애사건으로 간주함에 따라 이 과정에서 겪게 되는 다양한 스트레스(원)들이 정신건강에 미치는 영향을 분석하는데 초점을 맞추었다. 경기도에 거주하는 여성결혼이민자 810명과 남성결혼이민자 203명을 대상으로 한 설문조사 자료 분석결과, 여성결혼이민자와 남성결혼이민자 모두가 결혼이주를 하면서 기대했던 생활수준 향상의 욕구가 충족될수록, 경제적 문제로 인한 스트레스를 덜 받을수록, 부부관계가 긍정적일수록, 또한 신체적으로 건강한 상태를 유지하는 사람들일수록 심리적 적응수준이 높은 것으로 나타났다. 반면, 여성결혼이민자는 특히 가족생활적응과 관련한 스트레스가 낮을수록 심리적 적응수준이 높은 것에 비해, 남성결혼이민자의 심리적 적응수준은 직장과 관련한 스트레스에 더 민감하게 반응하는 것으로 밝혀졌다.

• Proceedings of the KAIS Fall Conference
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• 2011.12a
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• pp.214-216
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• 2011

본 연구는 유아들의 스트레스에 BGA교육 프로그램이 미치는 영향을 보기 위하여 BGA교육 프로그램적용 전과 후의 스트레스저항 능력의 차이를 비교하였다. 대상자는 2011년 3월에서 2011년6월까지 S시 S유치원 원아 100명(실험군 50명, 대조군50명)을 기준으로 선정한 자료이다. 훈련 전과 후의 뇌기능 변화는 시계열 선형 분석을 통하여 비교하였으며 연구 검증 결과 BGA 교육 프로그램을 적용한 원아들의 육체적 스트레스와 정신적 스트레스가 감소 하였으며, 스트레스저항 능력이 증가하였다. 이 결과는 BGA 교육 프로그램이 유아들의 일상적 스트레스에 긍정적인 영향을 미친다고 본다.

• The Journal of the Korea Contents Association
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• v.21 no.5
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• pp.384-397
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• 2021

This study seeks to dertermine the influence and mediating effect of work environments among counselors at National Protection Agencies for Elderly(NPAE), who are conducting elderly abuse prevention service when domestic and facility abuse is augmenting due to social distancing as a result of COVID-19, on turnover intention. This study ultimately applied the analysis of 290 replies to surveys that were distributed to 306 workers at a total of 34 National Protection Agencies for Elderly(NPAE). The nationwide investigation was carrid out from 1st July until 30th July, 2020. SPSS 23.0 was used for the analysis and the Sobel-Test was conducted to verify the multiple regression analysis and significance. This was for the confirmation of descriptive statistics, correlation analysis and mediation effect so that the influence and relationships of variables could be verified. The results are as follows. First the job stress of counselors in the NPAE had a positive effect on turnover intention. Second, the work environment of the NPAE was found to have a negative influence on turnover intention. Third, the work environment played a significant partially mediating role in the relation between the job stress and turnover intention among the counselors. Based on such research results, policy and practical implications to reduce the stress, improve the work environment and reduce turnover of counselors in the NPAE were presented.

• The Journal of the Korea institute of electronic communication sciences
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• v.16 no.5
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• pp.931-940
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• 2021

As information security(IS) is recognized as a critical success factor for organizational growth, organizations are increasing their investment in adopting and operating strict IS policies and technologies. However, when strict IS technology is adopted, IS-related techno-stress may occur in the employees who apply IS technology to their tasks. This study proposes the effect of IS-related techno-stress formed in individuals on IS policy resistance through IS strain and proves that task-technology fit mitigates the negative effect of techno-stress. Research models and hypotheses were presented through previous studies, and the secured samples were used, and structural equation modeling was applied to verify hypothesis. As a result of the study, it was confirmed that IS-related techno-stress (overload, complexity) affected IS policy resistance through IS strain (anxiety, fatigue), and that task-technology fit moderated the relationship between techno-stress and strain. This study suggests a strategic direction for improving the level of internal IS from the viewpoint of suggesting ways to mitigate the stress of employees that may occur when IS policies and technologies are adopted.

• The Journal of the Korea Contents Association
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• v.22 no.8
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• pp.517-526
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• 2022

COVID-19 Student Stress Questionnaire (CSSQ) is an instrument developed to measure COVID-19 related stress of college students. The purpose of this study recognizing the usefulness of the CSSQ was to evaluate the Korean version of the CSSQ. The survey questionnaire was uploaded in the free board of the online community which was most often visited by college students. A total of 293 students participated in this study. It turned out that the Korean version was reliable and valid. However, the original version has 3 factors but the its Korean version was uni-dimensional. Based upon this study, pandemic-related stress scales for college students need be developed in the future.

• The Journal of the Korea Contents Association
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• v.13 no.12
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• pp.463-469
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• 2013

In this study, I examine whether differences in the levels of stress exist with regard to the police department size. To accomplish this, a way ANOVA analysis of variance(One-way ANOVA) was conducted. As a result, a significant difference was found in Job stress and traumatic stress according to the department size and grade. Specifically, first, in the job stress level on the department size, the smaller department size was, the higher job stress level was and the bigger department size was, the lower job stress level was. Second, in the traumatic stress level on the department size, the smaller department size was, the higher traumatic stress level was and the bigger department size was, the lower traumatic stress level was. Third, in the job stress level on the department grade, the lower department grade was, the lower job stress level was and the higher department grade was, the higher job stress level was. Fourth, in the traumatic stress level on the department grade, the lower department grade was, the lower traumatic stress level was and the higher department grade was, the higher traumatic stress level was.