• Journal of Service Research and Studies
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• v.2 no.1
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• pp.13-27
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• 2012

Companies see a new business opportunity in the increased popularity of social network services and the related studies are also gaining more attention. This study attempted to analyze the social networks and thereby find a pattern in the use of social network services. Network users' pattern has been categorized by their purpose of use. Among various social network services, we selected the Facebook and its users were analyzed by a network analysis tool called NodeXL. In the end, several subgroups have been identified in a seemingly homogeneous network. Furthermore, the network shape differences according to the usage of social network services has been studied by comparing "friends" of an individual Facebook user with those of the K University Facebook page.

• Journal of Internet Computing and Services
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• v.13 no.2
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• pp.73-86
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• 2012

This paper theoretically derives an algorithm to discover a new type of social networks from workflow models, which is termed workflow-based social network intelligence. In general, workflow intelligence (or business process intelligence) technology consists of four types of techniques that discover, analyze, monitor and control, and predict from workflow models and their execution histories. So, this paper proposes an algorithm, which is termed ICN-based workflow-based social network intelligence discovery algorithm, to be classified into the type of discovery techniques, which are able to discover workflow-based social network intelligence that are formed among workflow performers through a series of workflow models and their executions, In order particularly to prove the correctness and feasibility of the proposed algorithm, this paper tries to apply the algorithm to a specific workflow model and to show that it is able to generate its corresponding workflow-based social network intelligence.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.11a
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• pp.447-449
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• 2012

본 논문은 소셜 네트워크 서비스 내에 존재하는 사용자간의 인맥 네트워크 정보와 사용자들 간에 주고받는 메시지의 긍정, 부정 성향 분석을 통하여 상대적으로 고립되거나 소외된 사용자를 발굴하는 방법에 대한 내용을 다룬다. 현재 소셜 네트워크 서비스를 이용하여 인맥 네트워크를 분석하거나 특정 인물의 영향력을 분석 또는 화두가 되는 이슈 및 트렌드를 추출하는 연구에 초점이 맞춰지고 있다. 사회적으로 크게 대두되고 있는 학교폭력, 자살, 왕따와 같은 문제점을 해결하기 위하여 소셜 네트워크 분석을 통한 고립 및 소외계층 발견 기법이 필요하다. 따라서 본 논문에서는 기존의 소셜 네트워크 분석기법으로 해결할 수 없는 소외계층 발견 방법을 제안한다.

• Journal of Intelligence and Information Systems
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• v.18 no.2
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• pp.85-105
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• 2012

In recent years, IT advancement has brought out the new Internet communication environment such as online social network services, where people are connected in global network without temporal and spatial limitation. The popular use of online social network helps people share their experience and preference for specific products and services, thus holding large potential to significantly affect firms' business performance through Word-of-Mouth (WOM). This study examines the role of online social network in raising WOM effect on the movie industry by comparing with the similar role of Internet portal, another major online communication channel. Analyzing 109 movies and data from both Twitter and Naver movie, we found that significant WOM effect exists simultaneously in both Twitter and Naver movie. However, we also found that different figures of online viral effects exist depending on the popularity of movies. In the hit movie group, before the movie release, the WOM effect occurs only in Twitter while the WOM effect arises in both Twitter and Naver movie at the same time after the movie release. In the less-popular (or niche) movie group, the WOM effect occurs in both Twitter and Naver movie only before the movie release. Our findings not only deepen theoretical insights into different roles of the two online communication channels in provoking the WOM effect on entertainment products but also provide practitioners with incentive to utilize SNS as strategic marketing platform to enhance their brand reputations.

• Journal of Digital Contents Society
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• v.12 no.1
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• pp.69-75
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• 2011

A clustering process for nodes in a network is required to find communities from social networks. General clustering algorithm needs to be configured the number of communities in advance. The number of communities is a very important element because the result of clustering can be different, depending on it. In this paper, we define the external community relationship which is distinguished between communities. Using the external community relationship as an evaluation metric of clustering result, we propose a method to determine the number of communities dynamically. We compare the proposed method to existing methods based on the accuracy of the number of communities and the average purity of communities. Our results show favorable performance for these criteria compared to the existing methods that were evaluated.

• Journal of KIISE:Computing Practices and Letters
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• v.16 no.4
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• pp.432-436
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• 2010

Finding communities from network data including social networks can be done by clustering the nodes of the network as densely interconnected groups, where keeping interconnection between groups sparse. To exploit a clustering algorithm for community detection task, we need a well-defined similarity measure between network nodes. In this paper, we propose a new similarity measure named "Common Neighborhood Sub-graph density" and combine the similarity with affinity propagation, which is a recently devised clustering algorithm.

• Journal of Korean Library and Information Science Society
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• v.48 no.4
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• pp.181-207
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• 2017

The purpose of this paper is to provide values and effectiveness to libraries making a new social network service marketing model and strategy. According to study, when libraries entice library users with social network services, the users become loyal customers who give libraries long-term supports. For method of study, it establishes 15 hypotheses and proves those hypotheses with 157 responders. After inspecting hypotheses, 13 hypotheses are adopted and 3 hypotheses are dismissed. During the research, it is verified that usefulness perceived by library users is the most important factor of user satisfaction and continuous use intention which increased library users' intention to continue visiting the library. In addition, effectivness of marketing and cause are found in order of system quality, information quality, reliability, interactivity, subjective norms. In other words, the study found that library users found their information for using social network services and this attribute affects user satisfaction and ultimately continuous use intention in a positive way.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.21 no.3
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• pp.151-163
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• 2010

It is necessary, due to changes in the information environment, to investigate problems in existing information retrieval systems. Ontologies and social tagging, which are a relatively new means of information organization, enable exploratory discovery of information. These two connect a thought of a user with the thoughts of numerous other people on the Internet. With these connection chains through the interactions, users are foraging information actively and exploratively. Thus, the purpose of this study is, through qualitative research methods, to identify numerous discovery facilitators provided by ontologies and social tagging, and to create an exploratory discovery model based on them. The results show that there are three uppermost categories in which 5, 4 and 4 subcategories are enumerated respectively. The first category, 'Browsing and Monitoring,' has 5 sub categories: Noticing the Needs, Being Aware, Perceiving, Stopping, and Examining a Resource. The second category, Actively Participating, has 4 categories: Constructing Meaning, Social Bookmarking and Tagging, Sharing on Social Networking, Specifying the Original Needs. The third category, Actively Extends Thinking, also has 4 categories: Social Learning, Emerging Fortuitous Discovery, Creative Thinking, Enhancing Problem Solving Abilities. This model could contribute to the design of information systems, which enhance the ability of exploratory discovery.

• The KIPS Transactions:PartD
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• v.16D no.5
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• pp.683-690
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• 2009

Social Networks which is composed of network with an individual in the center in a web support mutual-understanding of information by searching user profile and forming new link. Therefore, if we apply the Social Network which consists of web users who have similar immanent information to web search, we can improve efficiency of web search and satisfaction of web user about search results. In this paper, first, we make a Social Network using web users linked directly or indirectly. Next, we calculate Similarity among web users using their immanent information according to topics, and then reconstruct Social Network based on varying Similarity according to topics. Last, we compare Similarity with Search Pattern. As a result of this test, we can confirm a result that among users who have high relationship index, that is, who have strong link strength according to personal attributes have similar search pattern. If such fact is applied to search algorithm, it can be possible to improve search efficiency and reliability in personalized and social search.

• Journal of Internet Computing and Services
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• v.17 no.1
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• pp.83-89
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• 2016

This study aimed to examine how gender and regional differences affect the relationships between SNS use and social capital. By analyzing a large set of data from Korean teenagers, significant roles of gender and regional differences could be found. In regards to gender difference, the most notable finding was the negative effects of SNS use on bonding and bridging social capital among male teenagers. Furthermore, it was found that such negative effects of SNS use were significant particularly among urban teenagers. These findings theoretically contribute to broadening the understanding of the relationships between SNS use and social capital.