• Title/Summary/Keyword: 성과-기대 척도

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Casual Relations among Service Quality, Perceived Value and Satisfaction - 2009 Job Fair in C University - (취업박람회의 서비스 품질이 지각된 가치, 만족에 미치는 영향에 관한 연구 - 2009 C대학교 취업박람회를 대상으로 -)

  • Kim, Keum-Lim;Han, Ju-Hee;Lim, Gyu-Hyuk
    • Proceedings of the KAIS Fall Conference
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    • 2009.12a
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    • pp.427-431
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    • 2009
  • 취업박람회에서 참관객에게 제공되고 있는 박람회의 서비스품질, 가치, 그리고 만족 등의 이론적 배경을 바탕으로 인과관계를 나타내는 구조적 관계를 분석하였다. 개최 도시의 지각된 품질 요인은 정보의 확신성, 인적서비스, 접근성, 물리적 환경 그리고 관광매력성의 총 5개의 요인으로 총 16개의 항목을 Likert 5점 척도로 측정하였으며, 변수들의 집중 타당도와 판별 타당도를 확보하였다. 분석결과 관광매력성, 물리적환경, 인적서비스, 정보의 확신성 순으로 취업박람회 참가자의 지각된 가치에 영향을 미치는 것으로 나타났다. 이러한 연구결과는 박람회 주최자가 사용자 관점에서 좀 더 효율적으로 행사를 준비함과 동시에 참가 업체의 보다 나은 서비스 지원으로 기업의 가치인식 제고에도 기여할 것으로 기대된다.

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A comparison of the perceptual-auditory voice quality evaluation (GRBAS) and voice-related quality of life (K-VRQOL) according to choir type of elderly women choir members (여성 노인 합창단원의 합창단 유형에 따른 청지각적 음성평가(GRBAS) 및 음성관련 삶의 질(K-VRQOL) 비교)

  • Lee, Hyeonjung;Kang, Binna;Kim, Soo Ji
    • Phonetics and Speech Sciences
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    • v.12 no.2
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    • pp.51-61
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    • 2020
  • The purpose of this study is to compare voice characteristics and voice-related quality of life (K-VRQOL) of the elderly female choir members using perceptual-auditory voice quality evaluation (GRBAS) and K-VRQOL scales. The participants were 77 women over 60 years old who were actively engaged in the choir in either Seoul or Busan. There are two kinds of choirs that indicate different engagement levels: regular choir and church choir. The perceptual-auditory vocal quality evaluation was listened to by / a / vowels and were graded by experts using the GRBAS scale. As a result, when comparing the differences between groups, the elderly female participants of the regular choir showed higher satisfaction in speech using the subjective speech recognition level than the elderly female members who performed in the church choir. In addition, the analysis showed that the satisfaction level was high in the physical function area of the K-VRQOL scale. This study confirmed that choral activities could yield positive results not only in terms of improving voice function in old age, but also to improve the subjective perception level of voice use, thus suggesting the necessity of systematic music programs to improve voices that are aging.

Development of the scale for recognition measurement of Home Economics Subject (가정교과의 인식 측정을 위한 척도 개발 연구)

  • Baek, Min-Kyung;Wang, Seok-Soon
    • Journal of Korean Home Economics Education Association
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    • v.24 no.2
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    • pp.101-116
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    • 2012
  • The purpose of this research is to develop a scale to measure how students and parents, who are the consumers of education, and home economics teachers and education experts, who are the suppliers, recognize the home economics subject, based on the characteristics and goal of the revised home economics curriculum that is currently being applied in South Korea, in the year 2007. To do this, the survey on home economics recognition developed and utilized in prior researches was used as the basic data. The final version of 60 questions was made by adding questions made through steps. They include question quality factor verification through step1-interview, step2-draft questions, step3-preliminary research, and step4-substantiation research of four groups. As a result of the factor analysis of the recognition of home economics, credibility is high in all factors. The final scale consists of 8 factors, when the explanatory power is 57.439%. This shows that home economics has been established as education for living and a practical subject. Nevertheless, it needs further improving to be recognized as a subject involving emphasis on healthy formation of family life and a subject of practical criticism.

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Design of Portability Test Model for Evaluating Mobile Application on various Mobile Platform (다양한 모바일 플랫폼을 위한 모바일 애플리케이션 이식성 테스트 평가 모델 설계)

  • Park, Hae-Yoon;Choi, S.C.;Kim, B.H.;Choi, J.M.;Yoo, Hae-Young
    • Proceedings of the Korean Information Science Society Conference
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    • 2010.06b
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    • pp.120-125
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    • 2010
  • 최근 스마트폰과 같은 다양한 애플리케이션을 사용할 수 있는 모바일폰의 유행에 힘입어 모바일 애플리케이션 수요가 폭발적으로 증가하고 있다. 이에 따라 모바일 애플리케이션에서의 품질의 중요성도 점차 커지고 있다. 하지만 모바일 애플리케이션은 다양한 플랫폼이나 모바일폰의 제약사항에 따라 호환성이 떨어지는 특성을 가짐으로써, 다른 플랫폼에서 애플리케이션을 재사용시 해당 플랫폼이나 모바일폰의 제약사항에 따라 다시 개발해야하는 제약을 가지게 한다. 이런 재개발은 플랫폼의 특성이 플랫폼 별로 상이함에 따라 개발에 어려움을 겪게 하고, 이는 애플리케이션의 품질을 저하시키는 요인이 될 수 있다. 따라서, 본 논문에서는 모바일 애플리케이션을 개발함에 있어서, 플랫폼에 비종속적인 범용 애플리케이션을 개발하기 위해 고려되어야 하는 이식성 척도들과 기존 애플리케이션의 이식성 품질 평가 방법을 제안한다. 이를 위해, 먼저 애플리케이션을 다른 플랫폼으로 이식할 때 고려되어야 하는 모바일 애플리케이션의 특성들을 확인하고, ISO/IEC 9126에서 정의한 소프트웨어 품질 특성 모델을 참조하는 이식성 척도를 도출함으로써 기존 애플리케이션에서 이식성을 평가하기 위한 방법을 설계한다. 이를 통해 모바일 애플리케이션의 타 플랫폼 이식 가능성을 확인함으로써 다른 플랫폼에서의 재개발 필요성과 노력 정도를 확인할 수 있을 것으로 기대된다. 향후 이를 기반으로 모바일 애플리케이션의 타 플랫폼 이식 시, 수정되어야 하는 부분을 확인할 수 있도록 하는 자동화된 이식성 테스팅 툴을 연구하고자 한다.

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The Development of the Korean Form of Childhood Attention Problem(CAP) Scale: A Study on the Reliability and Validity (한국형 소아기 집중력 문제척도: 신뢰도 및 타당도 연구)

  • Seo, Wan-Seok;Lee, Jong-Bum;Park, Hyung-Bae;Suh, Hyea-Soo;Lee, Kwang-Hun;SaKong, Jeong-Kyu
    • Journal of Yeungnam Medical Science
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    • v.14 no.1
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    • pp.123-136
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    • 1997
  • The purpose of this study was to examine the reliability and validity of a Korean form of Childhood Attention Problem(CAP) scale. CAP were administered to 98 normal elementary school students as control group and 98 attention deficit hyperactivity disorder patients. Male students showed high scores than female students in both subscale and total scores, but not statistically significant. There were no significant difference in CAP scale between male students and female students in attention deficit hyperactivity disorder patients. In the reliability test, the test-retest reliability coefficient was highly satisfactory and that of inattention subscale was 0.83, impulsivity subscale was 0.70 and total score was 0.82. In the reliability test by internal consistency, the Cronbach $\alpha$ coefficient was highly satisfactory and that of inattention subscale was 0.91, overactivity subscale was 0.89(p<0.05). The concurrent validity between CAP scale and ADDES-BV scale was 0.85 in attention deficit hyperactivity disorder patient group and 0.73 in normal control group(p<0.05). In discriminant validity test between attention deficit hyperactivity disorder patient group and normal control group, the patient group showed higher score(p<0.05). The total discriminant capacity of the patient group in CAP was 93.4%. In this point of view, CAP scale showed high reliability and validity in applying to Korean subjects and was proved to be the good and simple screening test tool for attention deficit hyperactivity disorder research and can help many young patient to treat early.

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An empirical Study on the Effects of Micro Business Consultant's Job Satisfaction and Organization Commitment (소상공인 전문상담사 직무만족과 조직몰입 요인에 관한 연구)

  • Kim, Ki-Yeal;Lee, Cheol-Gyu;Yoo, Wang-Jin;Lee, Dong-Myung
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2010.04a
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    • pp.102-112
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    • 2010
  • 소상공인지원센터'는 1999년 개설 이해 2010년 현재 61개 센터(분소 16개 포함)가 운영되고 상담수요도 증가하고 있으나, 동시에 비효율성의 문제도 증가하고 있지만 이에 대한연구는 전무한 상태이다. 이에 동 센타의 핵심역량인 '전문상담사'의 직무만족과 조직몰입에 영향을 미치는 요인을 규명하여, 효율성을 제고한 양질의 상담서비스를 제공함으로서 소상공인 및 예비창업자들의 창업이나 경영성과 향상에 기여함과 동시에, 공공서비스 품질향상 척도로서 활용되기를 기대하며 본 연구를 추진한다.

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Service Quality and Service Value (서비스품질과 서비스가치)

  • Hak-sik Lee;Young Kim
    • Asia Marketing Journal
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    • v.1 no.2
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    • pp.77-99
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    • 1999
  • 본 연구의 첫 번째 목적은 Service Quality를 측정하는데 있어서 기대와 성과 측정치를 차감하는 차감식(difference score)에 의한 방법(SERVQUAL), 지각된 성과만으로 개념화/조작화 하는 방법(SERVPERF), 차이를 한 번에 직접 측정하는 방법(non-difference score) 중 어느 방법이 가장 타당한지를 조사하는 것이다. 본 연구의 두 번째 목적은 서비스품질뿐만 아니라 서비스가치 construct가 만족과 구매의도에 대한 선행변수로서 갖는 이론적 가치를 조사하는 것이다. 전국의 특 1급, 특 2급, 1급 호텔 148개의 투숙객을 대상으로 설문조사가 이루어졌다. 연구결과 SERVQUAL이나 SERVPERF에 의한 방법보다는 비차이척도를 이용하는 방법이 보다 높은 설명력을 갖는 것으로 나타났다. 또한 만족과 구매의도에 미치는 영향력에 있어서 서비스품질 뿐만 아니라 서비스가치 또한 유의적인 영향력을 갖고 있는 것으로 나타났다. 끝으로 연구결과와 관련하여 추가적인 논의를 하였다.

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A Computer Algorithm for the evaluation of elements in Face Stimulus Assessment (얼굴자극검사의 평가를 위한 컴퓨터 알고리즘)

  • Kim, Jong-Hoon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.6
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    • pp.1961-1968
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    • 2010
  • The Face Stimulus Assessment is an efficient projective drawing test developed by Betts. This paper categorizes scales which Betts suggested into the following five groups: accuracy of painting, color fit, perception of shape, precision of drawing, and space usage. In this paper, a computer algorithm which objectively evaluates these five scales is suggested. The proposed algorithm defines the areas of the lip, eyes, hair, etc. which take on significant roles in the evaluation of the FSA and based on these factors, it calculates the grade of each scale through the main color and color ratio. The consistency of evaluations between the computer algorithm and the art therapist is measured by the Quadratic Weighted Kappa. By providing objectivity and consistency, the computer algorithm is expected to solve the problem of uncertainty found in art therapists' evaluations of projective drawing tests caused by their subjective judgment, experience, and intuition.

A Prospective and Open-Label Trial of Quetiapine and Haloperidol in the Treatment of Delirium (섬망의 치료에 대한 Quetiapine과 Haloperidol의 전향적 개방형 연구)

  • Choi, Hag-Gyu;Park, Byoung-Sun;Lee, Hyun-Jung;Choi, Jin-Sook;Jho, Kyeong-Hyeong;Shin, Young-Min
    • Korean Journal of Psychosomatic Medicine
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    • v.13 no.2
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    • pp.85-94
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    • 2005
  • Objectives: This prospective and open-label study was conducted to evaluate the efficacy and safety of quetiapine and haloperidol in patients with delirium. Methods : Fourty patients(19 patients in a quetiapine group : 21 patients in a haloperidol group) with delirium by DSM-IV were treated with flexible doses of open-label qvetiapine and haloperidol. To evaluate the primary efficacy of the medication, scores from the Korean version of Delirium Rating Scale(K-DRS) were assessed every seven days and to evaluate the secondary efficacy and safety, scores from the Clinical Global Impression-Severity, Korean Version of Mini-Mental State Examination, and the Drug-Induced Extrapyramidal Symptoms Scale were assessed at the baseline and the seventh day. Data were gathered from November 2004 to June 2005. Results : K-DRS scores for each group decreased significantly over the study period; however, no significant differences between groups were found. The group-by-time effect was not significant. In addition, there was no significant difference in the frequency of response to drugs between the two groups. No patients reported clinically significant side effects. Conclusion : These data show no significant difference in the efficacy and safety between quetiapine and haloperidol in the treatment of delirium. Since haloperidol has a great possibility of causing a extrapyramidal side effect resulted by previous studies, it is expected that quetiapine, a renowned medication with low side effects, may be a useful alternative agent to haloperidol, the classical antipsy-chotics, in the treatment of delirium.

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Development of a Forest Ecological Sensitivity Scale for Evaluating the Effectiveness of Forest Education Programs (산림교육 프로그램 효과성 평가를 위한 산림생태감수성 척도 개발)

  • Choi, Seon Hye;Ha, Si Yeon
    • Journal of Korean Society of Forest Science
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    • v.111 no.3
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    • pp.450-460
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    • 2022
  • This study was conducted to develop a forest ecological sensitivity scale and verify its reliability and validity to evaluate the effectiveness of forest education programs and assess the forest ecological sensitivity of people. Forest ecological sensitivity was defined through literature research and expert meetings. A total of 106 preliminary questions, which were developed by dividing the factors of each question, were used to conduct a preliminary survey on 256 adults. Based on the survey results, an exploratory factor analysis was conducted, and 19 questions were selected, excluding overlapping items between factors and items not suitable for factor load. This was a nationwide study in which 557 adult individuals participated, and 533 surveys were used for analysis. According to the results of the exploratory and confirmatory factor analysis, the forest ecological sensitivity scale consisted of 10 questions and 3 factors (personal stage, social stage, and integrated stage) and demonstrated good suitability. The forest ecological sensitivity questions developed in this study can be used to evaluate the effectiveness of forest education programs, which can help contribute toward improving the quality of such programs.