• Title/Summary/Keyword: 서비스의 품질

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A Control Platform Scheme for Seamless Service Provisioning During Handover on FMC Networks (유무선 통합망에서 핸드오버시 끊김없는 서비스 제공을 위한 제어 플랫품)

  • Maeng, Doo-Lyel;Park, Jong-Kae;Kim, Sung-Joo
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.9B
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    • pp.857-866
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    • 2009
  • Recently, IP mobility study of infra's common elements is undergoing processes to achieve FMC based on All-IP. Existing typical mobility technology based on IP is IETF's Mobile IP. However, it faced to limitations due to packet loss, delays when MN is moving on Mobile IP, also existing network infra - routers (FA)-needed to add/change the functions to support Mobile IP. In this paper, existing mobility problems based on IP and the suggested improvements for platforms which support mobility, quality, security are proposed. It discusses the performance on the current existing IP infrastructure derived from simulation analysis on mobility packet loss and delay. From the resulting data, improvements will also be outlined for optimal performance.

Performance Evaluation of Trunked Land Mobile Radio System (Trunked Land Mobile Radio System의 트래픽 성능분석)

  • 이하철;김원균;이병섭
    • The Journal of Korean Institute of Electromagnetic Engineering and Science
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    • v.8 no.5
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    • pp.431-441
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    • 1997
  • In this paper, a performance evaluation method for the Trunked Land Mobile Radio System, so called TRS(Trunked Radio System), is presented. The proposed evaluation method employs LCD(Lost Call Delayed) system model and Erlang-C distribution. In this system, queues are used to hold call requests that are initally blocked. When a user attempts a call and a channel is not immediately available, the call request may be delayed until a channel becomes available. For evaluating system performance, therefore, the probability that any caller is delayed in the queue for a waiting time greater than t seconds is derived and simulated by using such parameters as total number of available channels, traffic load and average duration of a call. Furthermore, the performance of the message and the transmission trunked channel assignment strategies is compared. The performance simulation results show that transmission trunking is shown to be more efficient than message trunking.

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Automatic Extraction and Coding of Multi-ROI (다중 관심영역의 자동 추출 및 부호화 방법)

  • Seo, Yeong-Geon;Hong, Do-Soon;Park, Jae-Heung
    • Journal of Digital Contents Society
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    • v.12 no.1
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    • pp.1-9
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    • 2011
  • JPEG2000 offers the technique which compresses the interested regions with higher quality than the background. It is called by an ROI(Region-of-Interest) coding method. In this paper, we use images including the human faces, which are processed uppermost and compressed with high quality. The proposed method consists of 2 steps. The first step extracts some faces and the second one is ROI coding. To extract the faces, the method cuts or scale-downs some regions with $20{\times}20$ window pixels for all the pixels of the image, and after preprocessing, recognizes the faces using neural networks. Each extracted region is identified by ROI mask and then ROI-coded using Maxshift method. After then, the image is compressed and saved using EBCOT. The existing methods searched the ROI by edge distributions. On the contrary, the proposed method uses human intellect. And the experiment shows that the method is sufficiently useful with images having several human faces.

A study of influence factor on Mobile Game Heavy User - focused on Game User Properties (모바일 게임 중이용자 영향요인에 관한 연구 - 게임 이용자 속성을 중심으로)

  • Kim, Hye Bin;Park, Young Il
    • Journal of Digital Contents Society
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    • v.16 no.3
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    • pp.493-501
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    • 2015
  • This study is to observe the correlation between user properties and user behavior on the mobile game, one of the most prominent digital contents with the most mutual interaction. Among various factors affecting on behaviors of game users, the user properties itself was accentuated, and the effect of individual and psychological quality on the use of game was evaluated. The user properties were mainly categorized into five factors of "interpersonal relationship", "level of game skill", "inclination of innovation", "self-esteem", and "competitive spirit", and the use behavior of game was categorized mainly into two types - quantitative behavior of "amount of use (time of use, consumption cost)" and qualitative behavior of "perceived satisfaction level (perceived enjoyment, perceived service quality, and perceived price)". As a result of study, in general, as the user quality subjected in this study is stronger, the amount of use and satisfaction level are higher. This study is to observe what type of user qualities leads to the more use, consumption, and satisfaction level of game contents to contribute to the study about the use of conventional digital contents and heavy use.

Differentiated Channel Access Scheme for Assuring QoS of Medical Traffic in WLAN-based e-Healthcare Systems (무선랜 기반 e-Healthcare 시스템에서의 의료용 트래픽의 서비스 품질 보장을 위한 채널 접속 차별화 방안)

  • Kim, Young Boo;Park, Eun-Chan
    • Journal of Institute of Control, Robotics and Systems
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    • v.20 no.6
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    • pp.676-688
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    • 2014
  • The IEEE 802.11e EDCA (Enhanced Distributed Channel Access) mechanism has been proposed to improve the QoS (Quality of Service) of various services in WLANs (Wireless Local Area Networks). By differentiating the channel access delay depending on ACs (Access Categories), this mechanism can provide the relative service differentiation among ACs. In this paper, we consider that WLAN is deployed in medical environments to transfer medical traffic and we reveal that the quality of the medical traffic (in particular, ECG signals) is significantly deteriorated even with the service differentiation by IEEE 802.11e EDCA. Also, we analyze the reason for performance degradation and show that IEEE 802.11e EDCA has difficulty in protecting the transmission opportunity of high-priority traffic against low-priority traffic. In order to assure medical-grade QoS, we firstly define the service priority of medical traffic based on their characteristics and requirements, and then we propose the enhanced channel access scheme, referred to as DIFF-CW. The proposed scheme differentiates CW (Contention Window) depending on the service priority and modifies the channel access procedure for low-priority traffic. The simulation results confirm that the DIFF-CW scheme not only assures the QoS of medical traffic but also improves the overall channel utilization.

Identifying the Relative Importance of Service Quality Attribute for Developing an Operation Proposal on Hypothetical College Foodservice Approached to Conjoint Analysis (신설 대학급식소 운영 계획을 위한 서비스 품질 속성의 상대적 중요도 규명: conjoint 분석의 활용)

  • Park, Mun-Gyeong;Kim, Chang-Jun
    • Journal of the Korean Dietetic Association
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    • v.12 no.4
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    • pp.390-403
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    • 2006
  • The purposes of this study were to : (a) examine the using pattern of college foodservice and off-campus restaurant and identify the important service quality attributes and levels for conjoint analysis, (b) investigate the demographic factor and the lunch behavior of "S" college's foodservice customer (c) search the optimum moving time to the college foodservice by cumulative graph, (d) identify the relative importance of the service quality attributes and level at college foodservice by conjoint analysis, and (e) provide the basic data for establishing new college foodservice. Questionnaire developed were conducted with 305 daytime students. A total of 284 were usable and the data was analyzed by the SPSS(ver. 11.0) for the descriptive analysis and conjoint analysis. ‘Low price’ was the reason for using college union foodservice, and the advantages of college union the foodservice were reported to be 'speediness', 'low price', 'near distance', 'wide space' and etc in a college. For off-campus restaurant, the using reasons were mentioned 'near distance', 'menu variety', 'kindness', and 'better taste and quality' and the using advantage found out 'inexpensive and enjoyable food with friends', and 'good taste'. An optimum time required for moving to the college foodservice was calculated 9 min by cumulative graph. As the relative important attributes on college foodservice were identified in the order of the ‘price range', the 'time required for the movement' and the 'food taste', and the level were analyzed the location requiring 6~10 minutes for the movement, the price range of 2,100~2,500 won, and the providing tasty foods by conjoint analysis. As "S" college will be established a new college foodsrevice suggested by the this study result, there should be expected the increasing salse and the college student's satisfaction on campus foodservice.

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Development of LSM(Local Store Marketing) Strategy Using the IPA Analysis of Service Quality Attributes by the location in a Theme Restaurant (서비스 품질 속성 IPA 분석을 활용한 테마 레스토랑 입지별 LSM 전략수립)

  • Park, Mun-Gyeong;Kim, Jae-Cheol
    • Journal of the Korean Dietetic Association
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    • v.13 no.3
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    • pp.277-294
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    • 2007
  • The purposes of this study were to a) examine using status, b) measure the service quality attributes, c) analyze IPA and customer satisfaction, d) develop the LSM(Local Store Marketing) by location of K theme restaurant such as residential type(A), complex type(B) and downtown type(C). The questionnaires were handed out to 346 of 450(usage rate 76.9%). The statistical data analysis was completed using SPSS(ver 12.0) for descriptive analysis, $X^2$, t-test, ANOVA, reliability analysis, factor analysis, multiple linear regression. From an analysis on service quality attributes, most importance of service quality attributes was more highly perceived than performance of those, except for 'attractive exterior', 'variety of kid's menu', 'convenient facilities for kid' and perceived importance and performance were also significantly different by location of branch restaurant. The attributes to be improved were 'convenience of restaurant's parking lot', 'food tast', 'speedy service' and 'service competency' as branch A(residential type) restaurant, 'convenience of the restaurant location' as branch B(complex type) restaurant and 'convenience of the restaurant location' and 'speedy service' as branch C(downtown type) through IPA analysis. The Overall customer satisfaction was 3.74 and service quality factors had significant effect on overall customer satisfaction. Location of restaurant, which gives a great effect on its operation and marketing, has a important correlation with success or failure of restaurant business enterprises. Therefore, marketing strategy by restaurant location should be developed.

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An Empirical Study on Business on Succession Process Consulting Satisfaction of Family Business: Focused on Small Business (가족 기업에 대한 승계과정 컨설팅 만족도에 관한 실증 연구: 소상공인을 중심으로)

  • Lee, Dong-Kil;Cho, Munseok;Jeon, Joo-Sang
    • Journal of Digital Contents Society
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    • v.19 no.5
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    • pp.917-926
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    • 2018
  • In recent years, it has been supporting sustainable growth to be a longevity company such as training, consulting, finding and rewarding excellent companies, and tax support for the smooth family business succession of family businesses. The smooth family business succession of these companies has positive effects such as maintaining and improving technological competitiveness, maintaining stable employment, creating long-term investment and new jobs. However, since the concept of the family dominant business is still unfamiliar in Korea, the research on the family dominant business is also insufficient. Now, as family dominant business have a very high share in the national economy, there is a need for research on family dominant business in Korea. Therefore, this study conducted an empirical research on succession process consulting satisfaction of family business centered on small business owners and analyzed the difference of it.

An Empirical Study on Factors Affecting an Individual User's Behavioral Intention to Use SaaS (개인 사용자의 SaaS 사용의도에 영향을 미치는 요인에 관한 실증적 연구)

  • Hong, Il-Yoo;Lee, Seung-Min;Cho, Hwi-Hyung
    • Informatization Policy
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    • v.25 no.3
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    • pp.75-94
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    • 2018
  • Today, Software as a Service(SaaS) is being recognized as a key means to enable the innovation of software distribution. Despite the increase in the interest in SaaS, individuals as well as businesses are not yet making an extensive use of it. This research is aimed at identifying and analyzing the antecedents of intentions to use SaaS. We proposed a research model to predict an individual's intention to use SaaS based on the Technology Acceptance Model(TAM). To this end, we conducted a questionnaire survey in which actual software users participated. An empirical analysis has been performed to test the reliability and validity and the hypotheses using SPSS and AMOS software packages. The results of the analysis revealed that functionality, interoperability and economic benefits have positive effects on the intention to use SaaS, while system quality has no significant effect on the behavioral intention. We discussed practical as well as academic implications, and provided research directions.

A Study on Informational(IT) Integration Model for Efficiency of National Police Agency Business (경찰청 업무의 효율성을 위한 정보화(IT) 통합 모델 연구)

  • Shin, Sung-Choul;Yang, Hae-Sool
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.1
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    • pp.203-212
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    • 2008
  • Currently the problem that cannot attempt convenience anger to inner user and people has been stated in a National Police Agency(NPA) informatization system administered Executed an inquiry regarding users inner the our country NPA after analyzing Hint point a foreign NPA IT informatization organization decreasing by and analyzed improvement Point to measures regarding this problem at these papers, and derived from an efficient strategic plan for NPA informatization integration. As set up informatization vision of NPA and a goal, To utilize so that design a model integrated inforrnatization for advanced a business assistance system of the NPA where these results are objective for the people enhancement, and keep connection with other organization in its mind, and can accomplish a quality elevation of NPA information business. and expect as present improvement plan for efficiency of NPA information business.

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