• Title/Summary/Keyword: 상품 인식

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Qualitative Study about Value Cognition and Benefits of Consumer on Culture-Art products (문화예술상품에 대한 소비자의 가치인식과 추구혜택에 관한 질적 연구)

  • Rhee, Young-Sun;Shin, Eun-Joo
    • Asia Marketing Journal
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    • v.12 no.4
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    • pp.27-54
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    • 2011
  • This research attempted to present the efficiency of culture marketing to the organizations producing culture-art products and to the companies utilizing art and suggest the practical viewpoints to the culture and art policy agencies. The methodology used was to take an in-depth look at the consumer value cognition and benefits of culture-art products in contemporary consumption culture from a social context by conducting a total of 12 Focus Group Interviews, consisting of 58 males and females in their 10s~50s who can represent culture-art product consumers. The culture-art products refer to the artist's spiritual, actual act of creating or to the end products with economic exchange value. They are also sense goods and merit goods that affect the mental state of consumers. By looking at culture-art products as consumer merit goods, this research examined consumer value cognition of culture-art products based on the characteristics culture-art products. As a result, this research determined that consumers view culture-art products largely as 'aesthetic and sensuous merit goods', 'actual and individual merit goods', and 'social public property'. As 'aesthetic and sensuous merit goods', culture-art products are considered as the products of an artist's creative activities; as 'social public property', culture-art products have a public value in terms of ownership; and as 'actual and individual merit goods', culture-art products act on the spirit and reality of a consumer in terms of consumption. As a result of analyzing the benefits of culture-art products based on the above-mentioned consumer value cognition, it was observed that the benefits of culture-art-product consumption are chiefly divided into 'aesthetic character-oriented', 'social relationships-oriented', and 'individual benefits-oriented' depending on how consumers see culture-art products. A 3-conceptional structures model was constructed according to the relationship between consumer value cognition of culture-art products and the benefits. This research revealed that consumers who pursue the aesthetic value or sense of beauty as the central reason experience culture-art products themselves, enjoy intellectual quests, and pursue their satisfaction by expressing affection for and interests in culture-art products. On the other hand, consumers who pursue social value as the central reason as a means of communication by perceiving culture-art products as a public property of society, pursue sympathy with people close to them through the symbolic power of culture-art product consumption or the joy of self-display. Consumers who perceive art products as spiritual and actual merit goods and pursue consumer value as a central reason want to express their own personality, develop themselves, and differentiate themselves or identify themselves with others in the context of social relations for the ultimate goal of living a happy and satisfied life while pursuing to satisfy imminent and actual necessities as emotional stability and rest. The fact that culture-art product benefits could vary according to how a consumer perceives them implies that consumer value cognition of culture-art products and their benefits significant affect consumers' decision in choosing and consuming various culture-art products. It turned out that such benefits from the consumption of culture-art products reflect the complex contemporary consumption culture of rational consumption, symbolic consumption, experiential consumption, and social reflective consumption. This research identified conceptional structures of consumer value cognition on culture-art products and benefits that can be used for studying and understanding culture-art products consumers who pursue a variety of consumption values. They can also be used by private companies in utilizing art, as well as by national agencies in enhancing the population's quality of life. However, since this research could only conceptually grasp consumer perception of culture-art products and reveal the dimension of classification due to its own limitations arising from characteristic investigation, quantitative data on the benefits of culture-art product consumers should be measured in future studies through a quantitative investigation, while using the value cognition of culture-art products and the individual characteristics of consumers as variables based on this research.

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고객만족 경영이란 무엇인가(2) - 소비자라는 개념인식에서 고객이라는 개념인식으로

  • 여춘돈
    • Product Safety
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    • s.53
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    • pp.14-17
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    • 1997
  • 소비자라는 용어는 공급자 중심 체제하에서 공급자인 기업이 상품소비대상을 지칭하는 개념이였다. 물자부족, 인력과잉현상이 지속되던 시대에서는 공급자를 제외한 모든 구매자는 물자는 소비하는 층이었다. 그러나 이제 그 소비자 개개인의 독특한 개성을 기준으로 상품을 선택하는 시대가 된 것이다. 따라서 기업경영자로서의 우리는 이제부터 구매자를 소비자라는 개념에서 고객이라는 개념으로 바꾸어 부르도록 하자.

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The Effects of Consumer Value Cognition on Benefits and Attributes of Culture-Art Products (문화예술상품 소비자의 가치인식이 추구혜택과 상품속성에 미치는 영향)

  • Shin, Eun Joo;Rhee, Young Sun
    • Asia Marketing Journal
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    • v.14 no.2
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    • pp.177-207
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    • 2012
  • Today's consumers perceive consumption as a representation of themselves. It is not simply an act that fulfills a consumer's physical and practical needs. Even in terms of life quality, consumers increasingly want to achieve an emotional and sensible experience through consumption. Consumers now make decisions based on their need to express their position in relation to other people, pursue emotional satisfaction, and try to improve the quality of life. Culture-art products that meet such internal and external demands of consumers have made significant improvements in both quantity and quality, because of the social interest and policy support. The recognition of personal and social values of culture and arts has brought about interest in and need for culture-art products. Businesses have agilely embraced such change and actively implemented various marketing strategies utilizing culture and arts. For example, businesses began to sponsor artists who produce culture-art products while building facilities for cultural and art performances or exhibitions. Businesses have also provided performances and exhibitions free-of-charge or at affordable prices. As a result, the supply in the market has started to exceed its demand as is often the case in many of other markets. However, such imbalance has occurred not because of over-supply but because of a lack of demand. Given these circumstances, the government and culture and art related organizations, which had mainly concentrated on the supply side, started to recognize the importance of creating personal and social values in culture and arts. As a result, the government and various organizations are now creating various strategies that include policy measures to achieve their new found goal. Unfortunately however, such efforts are not meeting the expectations. Focusing on above-mentioned circumstances and problems, this study aims to find measures to create demand for culture-art products in the internal conditions of those who consume culture-art products. In other words, given that the demand for culture-art products has not increased despite all external conditions to encourage consumption, this study aims to find the reasons in consumers' value judgment on culture-art products. Though there were recent studies on culture-art products that applied consumer behavior on marketing theories, most of them focused on peripheral aspects such as people's motivation for or satisfaction from watching culture-art events. Hence, there is a need to understand what kind of value consumers perceive from culture-art products and how such value cognition leads to consumption in a comprehensive manner. This study acts as follow-up to a separate study entitled "Qualitative Study about Value Cognition and Benefits of Consumer on Culture-Art Products". The current study aims to extend practical implications that enhance the effectiveness of marketing strategies among the producing and policy agencies in the industry. The purpose of this study is to investigate dimensions of value cognition, benefits and attributes of culture-art products, and identify the effects of consumer value cognition on benefits and attributes. The questionnaire was developed based on the conceptual structure of qualitative research and previous researches. It was composed of value cognition, benefits, attributes of culture-art products and demographic variables. This survey was conducted on-line and off-line among a total of 662 persons ranging from their teens to their 50's who were living in Seoul, Gyeonggi-do, various metropolitan cities, and small and medium-sized cities. The data collected was analyzed by factor analysis and path analysis using SPSS WIN 18.0 and AMOS 16.0. This empirical study found that the dimensions of value cognition of culture-art products were categorized into personal goods, aesthetic goods and public property. This shows that the consumers perceive culture-art products as products that are worthy enough to pay the costs not just for personal benefits but also for their social values. Also the formation of value cognition for culture-art products requires special conditions unlike that for physical consumer goods and services, which simply require marketing stimuli. The dimensions of benefits pursued by consuming culture-art products were found to be composed of four types - pursuit of aesthetic benefits, pursuit of actual benefits, pursuit of emotional benefits, and pursuit of conspicuous character. This result implies that people consume culture-art products not just to pursue pleasure from emotional and intelligent satisfaction as well as social relations, but also to seek the needs and benefits embodied at a social level. The dimensions of attributes of culture-art products had seven different factors, - environmental, price, evaluation, people, artwork, composition, and personal relations - which is plentiful. This is because the attributes of culture-art products are very complicated compared to other consumer goods or services. Since culture-art products include not just cultural or artistic works but also all physical, human, environmental, and systemic elements of the products in a comprehensive manner, consumers perceive everything they experience in the process of consuming culture-art products as part of the products. The dimensions of value cognition was found to affect attributes of the products, mostly using pursued benefits as a mediating factors. This result is consistent with the result of qualitative research, and proves that applying the means-end chain theory in the reverse direction is reasonable. The result can be interpreted that consumers' value cognitions for culture-art products turns into actual benefits leading to consumers' decisions. Furthermore, this result reveals that when consumers choose culture-art products, they take into account the attributes of culture-art products depending on the benefits they pursue. These results confirm that despite their conceptual and abstract attributes, culture-art products have values that contribute to actual benefits for individual consumers and society. Hence, value cognition generates benefits to be pursued and this in turn affects the consumers' choices of attributes on products. Based on the conceptual structure of consumers' value cognitions on culture-art products and its dimensions, it is possible to find detailed methods to provide opportunities for education and training to form and reinforce positive value cognition on culture-art products. And through those methods, it will be possible to develop attributes of culture-art products according to the dimensions of pursued benefits, and allow conceptual products become the subject to valuable consumption in real life. These results provide theoretical understanding of consumer behavior in culture marketing and useful information to culture-art producers, companies that use culture and art, and government agencies that use culture-art as a mean to improve the public perception of quality of life. As a follow up on this study, there should be experimental studies that can develop criteria visualizing the demands of consumers who purchase culture-art products and identify their detailed attributes. Studies that compare characteristics of different areas within the culture-art product category and in-depth studies on a specific area or genre will also be needed. In order to develop marketing strategies for culture-art products, studies on the formation and reinforcement of positive value cognition on culture-art products and education for the development of consumer demand as well as on the development and differentiation of attributes of culture-art products depending on types of consumer groups should also follow.

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국내기업의 파생상품이용에 관한 실태분석

  • Jeong, Dae-Yong;Gi, Jeong
    • The Korean Journal of Financial Studies
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    • v.3 no.1
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    • pp.163-177
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    • 1996
  • 제일경제연구소는 국내기업의 파생상품 이용현황, 파생상품의 유형과 거래목적 및 리스크 관리체제 등을 파악하기 위하여 KOSPI 200의 구성기업과 상장 금융기관을 대상으로 설문조사를 실시하였다. 국내기업의 해외파생상품의 거래는 최근 지속적으로 증가하고 있으며, 특히 금리관련 파생금융상품의 거래가 크게 증가하고 있다. 이는 국내기업이 환율 및 국제금리의 변동리스크를 헤지하거나, 자금조달 및 운용을 비롯한 종합적인 자산 부채의 관리를 위하여 파생금융상품을 적극적으로 이용하기 시작했음을 시사하고 있다. 국내기업의 파생상품 이용은 전반적으로 대기업 중심으로 이루어지고 있고, 금융기관들은 비금융기관들에 비해 거래소상장 파생상품의 이용률이 높은 것으로 나타났다. 그리고, 국내기업들은 투기적 목적보다는 환을, 금리, 상품가격변동의 리스크를 헤지할 목적으로 파생상품을 이용하는 것으로 나타났다. 특히, 환율 및 국제금리의 변동리스크를 관리하기 위하여 많은 기업들이 스왑을 이용하고 있다는 사실은 주목할만 하다. 많은 기업들이 정기적인 보고체제를 갖추고 있지 않은 것으로 파악되었는데, 국내기업의 장외파생상품에의 높은 의존도를 고려할 때 리스크 관리체제의 중요성을 다시 한번 인식할 필요가 있겠다.

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Comparison of the Perceptions of Professionals and Consumers on the Product Attributes of and the Expected Benefits from Performing Arts (공연예술상품 속성과 기대혜택에 대한 공연예술 전문가와 소비자의 인식 차이 비교)

  • Nam, Jung-Mi;You, So-Ye
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.66-77
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    • 2015
  • The main objective of this study was to identify the difference in the perceptions of the product attributes and the expected benefits for consumers and professionals in the performing arts industry. First, the Delphi method by using email and telephone was used to explore the professionals' perceptions of the attributes of performing arts and the expected benefits. Second, on-line consumer survey was used to explore the consumer perceptions of the attributes of performing arts and the expected benefits. Finally, this study tried to draw some difference of perceptions from both professionals and consumers. Contents of the arts, location of a theater, ticket price, relief of stress, and improvement of lifestyle were found to be commonly important factors for both parties. Among them, statistical differences between two groups were confirmed in the factors such as the reputations of the cast members and theatres, locations of theatres, and time duration of a performance.

A Study for App Development of Product Management using Barcode based on Android (안드로이드 기반의 바코드를 이용한 상품 관리 앱 개발에 관한 연구)

  • Kim, Ye-il;Seo, Jung-hee;Park, Hung-bog
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2015.10a
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    • pp.947-948
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    • 2015
  • IOT(Internet of things) is a technology to embed various sensors and communication features on diverse things such as home appliances, mobile devices, wearable computers and connect to the Internet and through this technology, the status of things connected to the network can be analyzed and controlled with various data. On the other hand, this paper suggests to develop a merchandise management app using Android-based barcode to systematically manage expiry date of various goods that we purchase in our daily life. Therefore, individual goods are recognized with mobile-based barcode and divided under each category. By additionally supporting the notification service to let us know about expire date, goods can be efficiently managed.

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A Design of Recommendation System based on Context-Awareness (컨텍스트 인식 기반 상품 추천 시스템의 설계)

  • 이송희;이근호;김정범;김태윤
    • Proceedings of the Korean Information Science Society Conference
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    • 2002.04b
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    • pp.52-54
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    • 2002
  • 추천 시스템은 방문 고객 개개인의 취향이나 구매이력 등을 분석하여 고객이 필요로 하는 상품 또는 컨텐츠 정보의 서비스를 제공한다. 기존의 추천 시스템은 온라인에 초점을 맞추어 설계되었는데 본 논문에서는 무선 인터넷 서비스를 기반으로 무선 단말기(e.g. PDA, Cell Phone 등)를 통해 오프라인에서도 추천정보를 제공하는 시스템을 제안한다. 사용자에게 제공이 되는 추천 정보는 상품이나, 컨텐츠 또는 이벤트 정보이며 제안된 시스템에서는 데이터 마이닝 기법을 통해 데이터를 분류, 측정 및 예측하고 지식 기반방법과 collaborative filtering 방법을 혼합하여 양쪽의 장점만을 취하여 기존의 한정된 상품에 대한 정보와 침상에서만 제공이 되는 서비스를 오프라인까지 통합한 추천 시스템을 제안한다.

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The Meaning of Geographical Education of Commodity through Relational Thinking (관계적 사고를 통한 상품의 지리 교육적 의미)

  • Kim, Byung-Yeon
    • Journal of the Korean Geographical Society
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    • v.46 no.4
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    • pp.554-566
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    • 2011
  • Consumer capitalism is transforming real geographical knowledge into imaginary one through commodity fetishism. As a result, students' ability to think themselves and commodity relationally become weak. Thus, the students cannot recognize the positional meanings of themselves in the global networks of food and ethically perceive environmental issues that generate due to the interrelation between the students and the commodity networks. In these problematic consciousness and situations, this research examine relation of commodity consumption and ethics through hamburger connection and insists that geographical education helps the students acquire insight into the relationship between food and themselves through relational thinking.

A Design and Implementation of Shopping Preference Goods Recommendation System Using Ubiquitous Agent Technology (유비쿼터스 에이전트 기술을 이용한 쇼핑 선호 상품 추천 시스템의 설계 및 구현)

  • Jin, Byung-Wook;Lee, Keun-Wang
    • Proceedings of the KAIS Fall Conference
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    • 2009.05a
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    • pp.103-106
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    • 2009
  • 본 논문에서는 RFID 태그를 이용하여 고객의 위치를 인식할 수 있는 개체 인식 기술과 고객의 현재 위치 및 쇼핑 동선파악을 위한 데이터 무선 전송 및 저장 기술, 마지막으로 고객화된 정보를 자동으로 생성하고 적시에 해당 고객에게 제공해 줄 유비쿼터스형 에이전트 기술을 적용하여 쇼핑 선호 상품 추천 시스템을 설계 및 구현 하고자 한다.

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A Design and Implementation of Shopping Preference Goods Recommendation System Using Ubiquitous Agent Technology (유비쿼터스 에이전트 기술을 이용한 쇼핑 선호 상품 추천 시스템의 설계 및 구현)

  • Lee, Min-Gyu
    • Proceedings of the KAIS Fall Conference
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    • 2010.05a
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    • pp.562-565
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    • 2010
  • 본 논문에서는 RFID 태그를 이용하여 고객의 위치를 인식할 수 있는 개체 인식 기술과 고객의 현재 위치 및 쇼핑 동선파악을 위한 데이터 무선 전송 및 저장 기술, 마지막으로 고객화된 정보를 자동으로 생성하고 적시에 해당 고객에게 제공해 줄 유비쿼터스형 에이전트 기술을 적용하여 쇼핑 선호 상품추천 시스템을 설계 및 구현 하고자 한다.

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