• Product Safety
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• s.59
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• pp.70-75
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• 1997

석유팬히터를 사용하는 가정이 많아졌다. 연료비가 적게 들어 소비자들이 많이 찾는 상품인 석유팬히터는 올해에도 가전업체마다 새롭고 편리한 기능을 채택한 다양한 종류의 제품을 선보이고 있다. 어느 회사 제품이 좋은지, 5개 회사 제품을 구입해 품질을 테스트했다.

• Culinary science and hospitality research
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• v.20 no.3
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• pp.125-136
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• 2014

The purpose of this study is to provide the bakery franchise chains with practical suggestions through the analysis of the product quality that leads to customer trust and long-term reliance. For this study, I collected corresponding materials and made an inquiry survey with special emphasis on the covariance analysis to produce trustworthy results along with the analysis of factors. For the empirical analysis, among 350 copies of questionnaire distributed in the Seoul metropolitan area, 322 copies with 96% of usable response rate were used for the analyses using SPSS 18.0 and AMOS 18.0. Then, the covariance analysis was carried out for the verification of the hypotheses of the study. A summary of the results are as follows. First, texture, color and decoration, flavor and feel showed a positive effect on customer trust. Second, customer trust had a positive effect on the long-term orientation. Third, texture, color and decoration, flavor and feel showed a positive effect on the long-term orientation.

• Journal of the KSME
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• v.33 no.2
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• pp.171-182
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• 1993

소음을 현저히 저감하기 위해서는 상품의 원가상승, 고효율화 및 상품의 외곽크기 콤팩 트(compact)화에 제약을 받기 때문에, Q(품질 : quality), C(가격 : cost), D(납기 : delivery)를 만족하는 기술개발과 상품개발의 노력이 매우 필요하게 된다. 따라서 국내 . 외 가전업체에서는 소음을 줄이기 위한 심도있는 연구가 많이 진행되고 있으며, 이를 반영한 상품 출시도 매우 빠 르게 변화하고 있는 추세이다. 이 글에서는 에어콘 저소음화에 관련한 각종 기술자료 및 논문 들을 토대로 하여 가정용 에어콘에서의 소음발생의 종류 및 각각의 소음발생 원인에 대해 소개 하고, 그 저소음화 대책 기술 동향을 매우 제한된 범위내에서 서술하였다.

• Korean journal of food and cookery science
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• v.11 no.4
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• pp.356-361
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• 1995

This study was conducted to know the quality of marketed green teas which were devided into high, middle and low grade according to the price. we examined the content of water, ash, total nitrogen, tannin, caffeine, chlorophyll and color value and did sensory evaluation. The results were as follows: 1) The content of water was 2.17-3.67％ and content of ash was 4.50-5.17％, there were no significant difference in each grade. 2) The content of total nitrogen was 4.38％ in high grade, 4.60％ in middle grade and 4.68％ in low grade. 3) The content of tannin was 11.09％ in high grade, 14.22％ in middle grade and 14.44％ in low grade, middle and low grade were significantly higher than high grade. 4) The nitrogen rate to tannin (N/T) was 39.5％ in high grade, 32.6％ in middle grade and 32.70％ in low grade, N/T rate of high grade was significantly highest than others. 5) The content of caffeine is 1.78％ in high grade, 1.32％ in middle grade and 0.92％ in low grade, high and middle grade were significantly higher than low grade. 6) The content of total chlorophyll is 297.37 mg％ in high grade, 192.89 mg％ in middle grade and 204.79 mg％ in low grade, chlorophyll a was 69.23 mg％ in high grade, 51.99 mg％ in middle grade and 63.42 mg％ in low grade, and chlorophyll b was 228.47 mg％ in high grade, 131.21 mg％ in middle grade and 141.63 mg％ in low grade. 7) Yellow value of high and middle grade were significantly higher than low grade, but blue and red value were no significant diffrence in groups. 8) In sensory evaluation, appearance, taste, odor of high grade were better than others and total score was 15.25 in high grade, 12.97 in middle grade and 9.80 in low grade. 9) Price had a positive correlation with caffeine, appearance and taste, but a negative correlation with tannine. NT rate had a negative correlation with tannine, but a positive correlation with caffeine.

• Proceedings of the Costume Culture Conference
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• 2004.04a
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• pp.22-24
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• 2004

유통시장의 개방과 경제 성장 등으로 우리나라의 유통업계는 많은 변화를 겪고 있다. 이러한 환경 속에서 소매점이 생존하고 성장하기 위한 전략은 소비자의 관점에 근거를 둔 서비스 품질의 향상에 있다고 할 수 있다. 다른 소매업과는 달리 의류점포는 상품과 서비스의 판매가 동시에 이루어지는 곳이며, 의류제품과 같은 패션 상품은 개인의 주관성이 많이 개입되는 제품군으로 다른 제품과는 달리 기능적 속성들의 비교평가에서 얻어지는 이점만으로는 제품의 만족이 충족되지 않는다. (중략)

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.733-736
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• 2007

Empirical analysis on the causality among travel service quality, customer satisfaction and repurchase intention, the objective of this study are to find out managerial implications of providing travel service quality to overcome the crisis of travel industries in Korea.

• Proceedings of the Korean Society of Fisheries Technology Conference
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• 2000.10a
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• pp.89-90
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• 2000

최근 양식기술의 발달로 양식은어의 생산량이 크게 증가하였다. 한국산 양식은 어는 일본 및 대만으로 주로 수출되고 있으나, 은어 고유의 향기성분을 포함한 품질측면에서의 문제점 때문에 수출시 불이익을 당하고 있다. 이러한 문제점을 해결하기 위하여, 저자들은 전보에서 한국산 상품사료에 들깨유를 첨가하여 사육한 양식은어가 일본상품사료로 사육한 경우에 비하여 품질이 우수한 것을 보고하였다. (중략)

• Proceedings of the Korea Contents Association Conference
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• 2005.11a
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• pp.205-209
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• 2005

Empirical analysis on the causality among travel service quality, customer satisfaction and repurchase intention, the objective of this study are to find out managerial implications of providing travel service quality to overcome the crisis of travel industries in Korea.

• Vending industry
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• v.6 no.3 s.18
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• pp.41-43
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• 2006

유진미코토코리아는 국내 캡슐토이자판기 사업의 절대 강자이다. 지금까지 3,000여대(4대 1세트 기준)의 제품을 마트, 고속도로 휴게소, 패밀리 레스토랑 등의 고급 로케이션에 전개하며 사업을 활성화시키고 있다. 유진미코토코리아의 무엇보다 큰 경쟁력은 캡슐토이 내용상품의 품질에 있다. 판매되는 고급 만화 및 애니메이션 캐릭터의 뛰어난 품질은 높은 소비자 만족도를 자랑한다. 끊임없이 새로운 내용상품을 추가하며 소비자의 기호를 충족시키고 있기 때문에 사업성 역시 계속 확대되고 있다. 유진미코토코리아에 의해 열리는 캡슐토이자판기 사업의 전성시대, 그 중심으로 들어가 봤다.

• Journal of Service Research and Studies
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• v.9 no.3
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• pp.17-38
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• 2019

With recent dispersion of sharing economy, consumption culture of sharing, instead of ownership, gets wide spread in the age groups of 20-30. Even though the market of car sharing expands rapidly, little research has been done in the area of service quality and consumer behavior regarding car sharing services. Given that future market potential gets larger, it seems highly meaningful to conduct research on customer satisfaction and their usage behavior regarding car sharing services. This paper intends to analyze main factors affecting overall customer satisfaction on car sharing services; satisfaction on service quality, satisfaction on service product, and satisfaction on service experience. Each dimension of the three factors is also analyzed to see if there is any differences between major three brands. Further analysis has been done for checking any effects of gender and usage purpose of customers on the overall customer satisfaction. Key results of the analysis show all the three main factors have significant effect on overall customer satisfaction. Each dimension of service quality has significant effect on satisfaction on service quality. Dimensions of parking lot accessability and vehicle maintenance in service product evaluation, have greater effect on satisfaction on service product. In service experience, positive affect have greater effect than negative affect on satisfaction on service experience. Women users perceive larger overall customer satisfaction on car sharing services than men users. On the types of usage purpose, Users with purpose of tour and dating/meeing friends perceive larger overall customer satisfaction on car sharing services than user without it. Further managerial implications of car sharing services are also provided.