• Title/Summary/Keyword: 상사의 성과

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The Relations of Emotional Labor to Emotional Exhaustion and Turnover Intention in Call Center Workers (콜센터 근로자의 감정노동과 감정소진 및 이직의도의 관계에 대한 연구)

  • Lee, Soo-Yun;Yang, Hae-Sool
    • The Journal of the Korea Contents Association
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    • v.8 no.4
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    • pp.197-210
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    • 2008
  • In this paper, I show the factors which have an effect on the emotional exhaustion and turnover intention in call center workers who perform emotional labor using telephone without direct confronting with clients. I empirically show that emotional exhaustion decreases job satisfaction and increases turnover intention. Therefore the emotional exhaustion is the important managing factor for efficient management of call center. To weaken emotional exhaustion, it is necessary to decrease time pressure in call center work. To weaken turnover intention, it is important to strengthen superior support. This study makes a contribution in providing the fact that emotional exhaustion is an important managing factor in administration of call center worker.

Heat Transfer Characteristics on Effusion Plate in Impingement/Effusion Cooling for Combustor (연소실 냉각을 위한 충돌제트/유출냉각기법에서 유출판에서의 열전달특성)

  • Rhee, Dong-Ho;Cho, Hyung-Hee
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.24 no.3
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    • pp.435-442
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    • 2000
  • The present study is conducted to investigate the local heat/mass transfer characteristics for flow through perforated plates. A naphthalene sublimation method is employed to determine the local heat/mass transfer coefficients on the effusion plate. Two parallel perforated plates are arranged for the two different ways: staggered and shifted in one direction. The experiments are conducted for hole pitch-to-diameter ratios of 6.0, for gap distance between the perforated plates of 0.33 to 10 hole diameters, and for Reynolds numbers of 5,000 to 12,000. The result shows that the high transfer region is formed at stagnation region and at the mid-line of the adjacent impinging jets due to secondary vortices and flow acceleration to the effusion hole. For flows through the perforated plates, the mass transfer rates on the surface of the effusion plate are about six to ten times higher than for effusion cooling alone (single perforated plate). More uniform and higher heat/mass transfer characteristic is obtained in overall region with small gap between two perforated plates.

YGN 3 & 4 Reactor Flow Model Test (영광 3, 4호기 원자로 유동 모델 시험)

  • Lee, Kye-Bock;Im, In-Young;Lee, Byung-Jin;Kuh, Jung-Eui
    • Nuclear Engineering and Technology
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    • v.23 no.3
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    • pp.340-351
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    • 1991
  • Experimental studies were conducted on a l/5.03 scale reactor flow model of the Yong-gwang Nuclear Units 3 and 4. The purpose of the flow model test was to estimate the hydraulic effect in the reactor vessel due to the relative size difference between the ABB-CE's System 80 and the YGN 3&4 reactors. The flow model was designed according to the principle of similarity. Obtained from the test were the core inlet flow distribution, the core exit pressure deviations, and the segmental and overall pressure losses across the flow path from the reactor vessel inlet to outlet nozzle. These data will be used to provide input data for the core thermal margin analysis and to verify the analytical hydraulic design method.

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A STUDY ABOUT FISH LOCOMOTION USING COMPUTATIONAL FLUID DYNAMICS (전산유체역학 기법을 이용한 물고기 유영에 관한 연구)

  • Kim, S.H.;Jung, Y.S.;Kwon, O.J.
    • Journal of computational fluids engineering
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    • v.19 no.2
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    • pp.99-107
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    • 2014
  • The aim of the present study is to investigate the flow interference between two adjacent undulating fish-like body, and its effect on the undulating propulsion. For this purpose, unsteady two dimensional incompressible flow calculations were conducted using an unstructured mesh flow solver, coupled with an overset mesh technique. To deal with mesh deformation due to fish locomotion, spring analogy is utilized. The fish body used in the simulation is constructed from the NACA0012 airfoil. The study indicates that the propulsion of undulating fish is proportional to frequency and wavelength of the midline oscillation when there is no adjacent fish. It also reveals that average thrust was increased when the vortex shedding from the tail was conserved well and pressure difference between upper and lower sides of the fish was magnified due to flow interference. From this study, which relative position and phase difference of locomotion between two fishes can generate maximum thrust was known among six different cases.

NUMERICAL STUDY OF VARIABLE GEOMETRY NOZZLE FLOW USING A MESH DEFORMATION TECHNIQUE ON HYBRID UNSTRUCTURED MESHES (비정렬 혼합 격자계에서 격자 변형 기법을 이용한 가변노즐 유동 해석)

  • Kim, J.W.;Kwon, O.J.
    • Journal of computational fluids engineering
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    • v.18 no.3
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    • pp.26-33
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    • 2013
  • In the present study, unsteady flow simulations of a variable geometry nozzle were conducted using a two-dimensional flow solver based on hybrid unstructured meshes. The variable geometry nozzle is used to achieve efficient performances of aircraft engines at various operating conditions. To describe the motion of the variable geometry nozzle, an algebraic method based on the basis decomposition of normal edge vector was used for the deformation of viscous elements. A ball-vertex spring analogy was used for inviscid elements. The aerodynamic data were obtained for a range of nozzle pressure ratios, and the validations were made by comparing the present results with available experimental data. The unsteady nozzle flows were simulated with an oscillating diverging section and a converging-diverging section. It was found that the nozzle performances are influenced by the nozzle exit flow characteristics, mass flow rate, as well as unsteady effects. These unsteady effects are shown to behave differently depending on the frequency of the nozzle motion.

An Experimental Study on the Influences of Some Basic Design Parameters on the Performance Characteristics of the Cross-Flow Fan System in Air-Conditioner (에어컨용 직교류홴 시스템의 성능특성에 대한 기본적 설계변수의 영향에 관한 실험적 연구)

  • Koo, Hyoung Mo
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.23 no.6
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    • pp.695-702
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    • 1999
  • A cross-flow fan which constitutes a fan-duct system with a stabilizer and a scroll-casing is widely used in many air-ventilating and air-conditioning devices. The cross-flow fan system has many design parameters which have crucial influence on the performance and the noise characteristics of the devices, which means many difficulties during the design stage of the devices and the general design guide has not sufficiently established yet. This study presents the experimental results of the parameter investigation of some chosen design parameter values, which are the shapes of the stabilizers, the profiles of the scroll casing part, and the diffusion angles of the flow exit. The results are expressed by the varying performance characteristics with the values of the parameters. They are found to have considerable effects on the system performance and should be considered with care in the design stage. Finally some helpful guides for the design and manufacturing of the cross-flow fan system are proposed.

A Comparative Study on Similarity of Flow Fields Reconstructed by VIC# Data Assimilation Method (VIC# 자료동화 기법을 통해 재구축된 유동장의 상사성에 관한 비교 연구)

  • Jeon, Young Jin
    • Journal of the Korean Society of Visualization
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    • v.16 no.2
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    • pp.23-30
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    • 2018
  • The present study compares flow fields reconstructed by data assimilation method with different combinations of parameters. As a data assimilation method, Vortex-in-Cell-sharp (VIC#), which supplements additional constraints and multigrid approximation to Vortex-in-Cell-plus (VIC+), is used to reconstruct flow fields from scattered particle tracks. Two parameters, standard deviation of Gaussian radial basis function (RBF) and grid spacing, are mainly tested using artificial data sets which contain few particle tracks. Consequent flow fields are analyzed in terms of flow structure sizes. It is demonstrated that sizes of the flow structures are proportional to an actual scale of the standard deviation of RBF. It implies that a combination of larger grid spacing and smaller standard deviation which preserves the actual standard deviation is able to save computational resources in case of a low track density. In addition, a simple comparison using an experimental data filled with dense particle tracks is conducted.

The Effects of Impingement Hole Arrangements on Heat Transfer of an Impingement/Effusion Cooling System (충돌제트/유출냉각기법에서 분사판의 홀배열이 열전달에 미치는 영향)

  • Choe, Jong-Hyeon;Lee, Dong-Ho;Jo, Hyeong-Hui
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.26 no.1
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    • pp.101-109
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    • 2002
  • Two perforated plates are used to investigate local heat/mass transfer characteristics in an impingement/effusion cooling system. A naphthalene sublimation method is conducted to determine the local heat/mass transfer coefficients on the upward facing surface of the effusion plate. Two plates are placed in parallel position with gap distances of 1, 2, 4 and 6 times of effusion hole diameter. The effects of hole arrangements of the plates are studied fur staggered, square, and hexagonal arrays. The experiments are conducted at Reynolds number of 10,000 based on the effusion hole diameter. The results show that the smaller hole size in the staggered array has the higher transfer coefficients on the stagnation region due to the formation of higher momentum flows through the impingement holes. In the square array, heat/mass transfer on the target plate is more uniform as the number of impingement holes increases. High and uniform heat/mass transfer coefficients are obtained for the hexagonal array.

Experiments on the Flow Characteristics of Circular Multiple Jets Arrayed Circumferentially (원주상으로 배열된 다중 원형 제트의 유동 특성)

  • Jin, Hak-Su;Kim, Jeong-Soo;Choi, Jong-Wook;Kim, Sung-Cho
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.31 no.3 s.258
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    • pp.306-312
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    • 2007
  • This paper describes the flow characteristics of circular multiple jet investigated by hot-wire anemometry. The nozzle arrays were classified into two cases; 6- or 7-nozzle located circumferentially in equal interval without or with a central jet. The flow field was measured according to the number of nozzles when the Reynolds number based on the nozzle exit is about $10^4$. Mean velocity, Reynolds shear stress and turbulent kinetic energy were investigated in the downstream of jets. The Tollmien's theory holds for downstream only when a nozzle locates at the center. Jet interaction is influenced due to with or without a center nozzle. In addition, the two-dimensional numerical computation was conducted for 3-nozzle case to obtain the general flow structure near the nozzle exit, which verifies the formation of the recirculation region with captive vortices, that is, the evidence of the interaction between jets.

Reliability Analysis of the Three-Dimensional Deformation Measurement by Terrestrial Photogrammetry (지상사진에 의한 삼차원변형측량의 신뢰성 분석(기이))

  • 유복모;유환희;이용희
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.6 no.1
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    • pp.35-41
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    • 1988
  • In the three dimensional deformation analysis by terrestrial photographs, iterative reweighted similarity transformation method is used for more accurate displacement computation. Also, Bayesian Inference method is used in the detection of unstable points and the analytical method for displacement patterns analysis is proposed in this study. In results, the accuracy of displacement estimation was improved by applying the weights of least absolute method ($\Sigma$|d|⇒min) and more accurate detection of displaced points could be achieved by Bayesian Inference. The analytical method in the patterns of displacement proposed in this study could be adapted to the movement analysis of objects wholly or partly.

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