• Title/Summary/Keyword: 브랜드 커뮤니티

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Impact of Characteristics of Fashion On-line Community on the Community Commitment and Brand Loyalty (패션 온라인 커뮤니티 특성이 커뮤니티 몰입과 브랜드 충성도에 미치는 영향에 관한 연구)

  • Ko Eun-Ju;Kwon Joon-Hee
    • Journal of the Korean Society of Clothing and Textiles
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    • v.30 no.4 s.152
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    • pp.644-654
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    • 2006
  • The purpose of this study is 1) to analyze the clothing purchasing behavior according to gender 2) to analyze the characteristics provided by the fashion on-line community, 3) to analyze the effects of the fashion on-line community characteristics to community commitment and brand loyalty. As for data collection, on-line survey was conducted for the fashion online community members in 'daum' portal site and total 404 volumes were used for the study analysis. Data were analyzed by descriptive statistics, $x^2-test$, factor analysis, regression analysis by utilizing the SPSS 10.0 program. The results of this study were as follow: First, it was found that characteristics of fashion on-line community are three factors of 'interactivity', 'information provision' and 'interest provision'. Second, as the analysis result of the effects of the fashion on-line community characteristics to the community commitment and brand loyalty, the more 'interactivity' and 'interest provision', the higher 'behavioral commitment' and at this time brand loyalty was high. The higher 'interactivity', 'interest provision' and 'information provision', the higher attitudinal commitment and brand loyalty. In addition, the more 'information provision' and 'interest provision' were, the more it positively influenced brand loyalty. It is considered that this study will help fashion enterprises establish an on-line community strategy to induce brand loyalty by analyzing the community utilization pattern of fashion on-line community members.

Research on Chinese Cultural We-Media Brand Design Strategy -Focused on the Luogic Show (중국 문화형 1인미디어 브랜드 디자인 전략 연구 -뤄지쓰웨이(罗辑思维)를 중심으로)

  • Cai, Chang;Lee, dong hun
    • Proceedings of the Korea Contents Association Conference
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    • 2019.05a
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    • pp.401-402
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    • 2019
  • 중국에서 고등 교육이 보편화되고 취업 경쟁이 나날이 치열해지면서, 쉴 새 없이 갈고 닦은 개인의 지식 시스템이 경쟁력의 주요 원동력이 되었고 직장에서도 '공부'가 점차 새로운 키워드로 부상하고 있다. 그러한 까닭에 문화형 1인미디어의 발전 전략에 점점 더 많은 이들의 이목이 집중되고 있다. 본 논문은 뤄지쓰웨이의 사례 분석을 통해 중국의 문화형 1인미디어 시청자의 수요와 발전 추세를 관찰했다. 또한 뤄지쓰웨이가 브랜드 구축 시 어떠한 브랜드 디자인 전략을 펼쳤는지에 대해서도 알아보았다. 지불방식, 지식 커뮤니티 형성, 신용 시스템 구축 등을 통해 시장의 경쟁 속에서 양호하고 신뢰할 수 있는 브랜드 이미지를 형성한다.

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The Relationship Between Service Quality of Brand Community and Brand Community Loyalty (브랜드 커뮤니티와 브랜드 커뮤니티 충성도에 관한 연구)

  • Park, Jong-Oh
    • Management & Information Systems Review
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    • v.25
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    • pp.339-370
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    • 2008
  • As the Internet environment develops, Internet has already been being established as important tool of business marketing and branding. In particular, a brand community where customers interact with other customers who have the same interest in brand provides a variety of benefits to customers as well as companies. The brand community makes it possible for company to build, and retain relationships with customers, and capture new market opportunities. Therefore, this study examines the relationship among service quality of brand community, customer value, customer satisfaction, customer trust, and brand community loyalty in online brand communities. The results of empirical analysis can be summarized by the following: First, service quality of brand community had a significant direct effect on customer value. Second, service quality of brand community had a significant direct effect on customer satisfaction. It had also a positive, significant indirect effect on customer satisfaction through customer value and customer trust. Third, service quality of brand community had a significant indirect effect on brand community loyalty through customer satisfaction, customer value, and customer trust. Therefore, These finding will spawn both academic and practitioner interest in brand community and serve as a foundation for further research in this important area.

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A Study on Industrial Brand Equity Affecting the Relational Performance between Industrial Buyers and Suppliers (산업재 브랜드 자산의 구성요인들이 관계적 성과에 미치는 영향에 관한 연구)

  • Han, Sang-Lin ;Sung, Hyung-Suk
    • Asia Marketing Journal
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    • v.9 no.1
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    • pp.43-72
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    • 2007
  • The recent development of industrial marketing explains the near absence of research on brand equity in business-to-business markets. With recent change, industrial companies have shifted from a production focus to a customer focus. Industrial brand concept is rapidly developing. The basic purpose of this study is to investigate industrial brand equity affecting the result of business relationship between industrial buyers and suppliers. This research presented a comprehensive constructive model consisting of components of industrial brand equity, and then propose the research model base on prior researches and studies about relationships among components of industrial brand equity. Data were gathered from respondents who work in industrial buying center. For this study, Data were analyzed by SPSS 11.0 and AMOS 5.0. The results of this research analysis were as fallow. Industrial brand loyalty was positively related with perceived value, perceived quality, brand awareness, relationship satisfaction, switching cost, relationship commitment. Also, Industrial corporate performance and purchasing value was positively related with brand loyalty and relationship commitment.

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A study on the influence of customer engagement on Chinese consumers' purchase intention and brand attitude of the luxury brand community (럭셔리 브랜드 커뮤니티에서 고객 인게이지먼트가 중국 소비자의 구매의도 및 브랜드 태도에 미치는 영향)

  • Danyang, Liu;Kim, Hyojung;Park, Minjung
    • The Research Journal of the Costume Culture
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    • v.28 no.5
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    • pp.621-638
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    • 2020
  • Luxury companies are striving to improve their communication with customers while paying attention to online promotion and marketing activities. As companies interact with customers in luxury brand communities via various channels, they yield consumers higher value throughout the effective consumption process. In addition, this connection enhances customers' understanding of the company, making it easier for companies to acquire empathy from customers. This study aims to analyze the value factors that affect luxury brand community members' purchase intention and brand attitude. This study utilizes online survey results of four hundred prestige brand community users in China. The results reveal the positive effects of customer engagement on customer psychological empowerment and flow, the positive impacts of customer psychological empowerment and flow on community identity and brand attachment, the positive effects of community identity on purchase intentions, and the positive effects of brand attachment on purchase intentions and brand attitude. Furthermore, the results show that community types and fashion involvement partially moderate customer engagement. This study provides theoretical suggestions for relationship marketing in the luxury brand community environment. Last, this study presents practical implications that companies could utilize to create an emotional connection with their community members, resulting in an increase of customer support.

Image Types and Experience Factor for Local Identity Brand (지역 아이덴티티 브랜드 형성을 위한 이미지 유형과 경험요인)

  • Lim, Seo-Kyung;Cho, Yong-Jae
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.637-646
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    • 2009
  • This study aims at granting maximum high values to local brand images as megatrend in global markets by monitoring local differentiations which local images in each area are classified in abstraction on the side of cognitive aspects of consumers and finally achieving the redefinition of domestic markets with differentiation strategies for revitalizing cultural communication tools in terms of the creation of future local marketing strategies. This study newly classifies the cognitive aspects of domestic consumers into 4 distinguished patterns for creating an image of each local area and analyzes image creation factors for each local image in 5 aspects affecting the image creation of local brands.

The Brand Personality Effect: Communicating Brand Personality on Twitter and its Influence on Online Community Engagement (브랜드 개성 효과: 트위터 상의 브랜드 개성 전달이 온라인 커뮤니티 참여에 미치는 영향)

  • Cruz, Ruth Angelie B.;Lee, Hong Joo
    • Journal of Intelligence and Information Systems
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    • v.20 no.1
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    • pp.67-101
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    • 2014
  • The use of new technology greatly shapes the marketing strategies used by companies to engage their consumers. Among these new technologies, social media is used to reach out to the organization's audience online. One of the most popular social media channels to date is the microblogging platform Twitter. With 500 million tweets sent on average daily, the microblogging platform is definitely a rich source of data for researchers, and a lucrative marketing medium for companies. Nonetheless, one of the challenges for companies in developing an effective Twitter campaign is the limited theoretical and empirical evidence on the proper organizational usage of Twitter despite its potential advantages for a firm's external communications. The current study aims to provide empirical evidence on how firms can utilize Twitter effectively in their marketing communications using the association between brand personality and brand engagement that several branding researchers propose. The study extends Aaker's previous empirical work on brand personality by applying the Brand Personality Scale to explore whether Twitter brand communities convey distinctive brand personalities online and its influence on the communities' level or intensity of consumer engagement and sentiment quality. Moreover, the moderating effect of the product involvement construct in consumer engagement is also measured. By collecting data for a period of eight weeks using the publicly available Twitter application programming interface (API) from 23 accounts of Twitter-verified business-to-consumer (B2C) brands, we analyze the validity of the paper's hypothesis by using computerized content analysis and opinion mining. The study is the first to compare Twitter marketing across organizations using the brand personality concept. It demonstrates a potential basis for Twitter strategies and discusses the benefits of these strategies, thus providing a framework of analysis for Twitter practice and strategic direction for companies developing their use of Twitter to communicate with their followers on this social media platform. This study has four specific research objectives. The first objective is to examine the applicability of brand personality dimensions used in marketing research to online brand communities on Twitter. The second is to establish a connection between the congruence of offline and online brand personalities in building a successful social media brand community. Third, we test the moderating effect of product involvement in the effect of brand personality on brand community engagement. Lastly, we investigate the sentiment quality of consumer messages to the firms that succeed in communicating their brands' personalities on Twitter.

INTERVIEW - Meeting with Lee, In-jae, the Mayor of Paju, The City of Architecture (인터뷰 - 건축도시 파주의 이인재 시장을 만나다)

  • 대한건축사협회
    • Korean Architects
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    • s.530
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    • pp.24-29
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    • 2013
  • 파주시는 헤이리 예술인마을과 대규모 출판단지인 파주출판도시를 성공적으로 조성하여 세계적인 명성을 얻고 있는 건축 도시이다. 특히 "국내 건축의 흐름을 보려면 파주를 가보라"는 말이 나올 정도로, 파주는 우수한 건축물을 양산하는 지역이 되고 있다. 헤이리 예술인마을은 "예술인들이 꿈꾸는 지상에서 가장 아름다운 마을"을 기치로 하여 15만평의 부지에 주거와 미술관, 박물관, 공연장들이 어우러진 자연친화적인 마을이며, 파주출판도시는 "인간성 회복을 위한 공간의 창조" 라는 주제로 출판과 건축의 만남을 시도한 실험적이고 창조적인 출판 공동체이다. 이 두 커뮤니티는 건축이 중심이 되어 파주시의 도시 브랜드 가치를 높였으며, 또한 문화 아이콘으로서의 파주시를 전국적으로 널리 홍보하는 효과를 가져왔다. 이 두 커뮤니티를 관광하기 위하여 연중 많은 외지의 관광객들과 여행객들이 방문을 하고 있으며, 건축적인 가치가 실질적인 경제적 효과를 발생시킨다는 사실을 우리에게 보여주고 있다. 본지는 건축도시로서의 파주시의 시정을 이끌고 있는 이인재 파주시장을 만나 도시발전을 위한 계획과 건축행정 등에 대한 이야기를 들어보았다.

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Credibility of e-WOM in Travel Industry, and Its Influence in WOM Effect (온라인 구전 여행정보의 신뢰와 구전효과 연구)

  • Chun, Min-Ho
    • The Journal of the Korea Contents Association
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    • v.11 no.5
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    • pp.424-432
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    • 2011
  • Today's wide-spread Internet technology allowed consumers to access much Word-of-Mouth information through an online board. As communication and exchanging information between travelers becomes easier and faster, e-WOM (Electronic Word-of-Mouth) is recognized as one of the most influencing communication methods in today's society. This new trend implies a significant impact to travel industry. This study focuses on interaction between Credibility on e-WOM, brand attitude, WOM acceptance, WOM activity and purchasing intention of travel product. The result of this study suggests: (1) Credibility in e-WOM provides positive effect in brand attitude, (2) Brand Attitude gives positive effect on WOM acceptance, WOM activity and purchasing intention of travel product, (3) WOM acceptance gives positive effect on WOM activity, but it is not effective on purchasing intention of travel product. Regarding e-WOM management of travel agencies through its website or online community, authors would like to argue that travel agencies need to build positive brand attitude based on Credibility in brand, which would lead consumers to positively acknowledge its brand and spread words out to other consumers.