• Journal of the Korea Convergence Society
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• v.8 no.7
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• pp.159-166
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• 2017

A 'wicked problem' is something that is hard to notice and not easy to perceive. This study focuses on understanding the precise concept of wicked problem through studying the background that led to the introduction of the term wicked problem. On the other hand, for social innovation, which has recently become a hot topic, it is necessary to identify wicked problem. Social innovation means solving in an innovative way that is more effective, efficient and sustainable than existing ones. As the beneficiary is not an individual but a society, it is in line with the field covered by wicked problem. Therefore, the study introduces a case in which wicked problems are solved through novel ways, that is, design thinking. Through the case study, it was confirmed that design thinking helps identifying problems that are not revealed and contributes to social innovation. As a result, we hope that this research will contribute to help solve the problems that we need to resolve in our society by using design thinking.