• Title/Summary/Keyword: 불만족도

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Determination of water supply quantity for instreamflow requirement of the Cheongmicheon watershed considering climate change scenarios (기후변화 시나리오를 고려한 청미천 유역의 유지유량 공급량 결정)

  • Song, Young-Hoon;Chung, Eun-Sung;Kim, Soo-Hyun
    • Proceedings of the Korea Water Resources Association Conference
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    • 2018.05a
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    • pp.416-416
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    • 2018
  • 본 연구는 과거자료와 기후변화 시나리오의 강수자료를 고려하여 유역 간 도수 사업의 용수공급량을 효과적으로 결정하는 방안을 제안하였다. 1985년 1월 ~ 2017년 6월까지 과거자료와 2011년부터 2100년까지의 RCP(Representative Concentration Pathway) 4.5 및 8.5 시나리오에 대해 각각 적용하였다. 청미천의 유량은 SWAT 모형을 이용하였는데 SUFI-2 알고리즘을 이용하여 최적 매개변수를 산정하였다. 본 연구는 도시 농촌 복합유역인 청미천 유역을 대상으로 하였으며 국토교통부가 고시한 원부교 지점의 하천 유지유량($0.96m^3/s$)의 연간 불만족일수를 분석하였다. 청미천 유역을 대상으로 현재 설치하고 있는 약 $30,000m^3$/일 규모의 용수 공급시설의 적용에 따른 불만족일수에 대하여 과거 강우자료를 이용하여 분석한 결과, 시설 적용 전 불만족 일수는 평균 54.94일/년이었고 적용 후에는 불만족일수가 평균 45.33일/년으로 10.61일/년이 감소하였다. 미래 기후변화 시나리오에 대해 분석하면 적용 전의 RCP 4.5의 평균 불만족일수는 65.99일/년이며 적용 후에는 11.82일/년이 감소한 54.17일/년으로 나타났다. RCP 8.5에서는 평균 불만족일수는 49.16일/년에서 39.16/년일 으로 10.0일/년이 감소하였다. 즉 현재 사업규모로는 하천유지유량 만족일수가 여전히 큰 것으로 나타났다. 따라서 본 연구에서는 기후변화 시나리오를 고려하여 최소최대후회도 접근법을 토대로 효과적인 유지 용수공급량을 결정하는 방법을 적용하였다. 단위 용수공급량이 증가할 때마다 늘어나는 불만족일수 감소량에 대해 연도별로 다른 값 중에 최댓값과의 차이를 후회도로 정의하고 용수공급량 별로 최대 후회도를 산정하였다. 이 중 최솟값을 나타내는 용량을 선택한 결과 RCP4.5는 $110,000m^3$/일, RCP8.5는 $90,000m^3$/일로 도출되었다.

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A path analysis of factors influencing eating problem among young female adults (성인초기여성의 섭식장애에 영향을 미치는 요인에 관한 경로 분석)

  • Cha, Bo-Kyoung
    • Journal of Nutrition and Health
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    • v.50 no.6
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    • pp.615-623
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    • 2017
  • Purpose: The purpose of this study was to analyze factors influencing eating problems among young female adults. Methods: Participants were 193 young female adults aged 19 ~ 29 years who were recruited in August 2017. Four variables related to eating problems in young female adults, including body image dissatisfaction, self-esteem, trait anger, and depression, were measured using reliable instruments. Data were analyzed using the SPSS/WIN 21.0 program and Amos 24.0 for descriptive statistics, Pearson correlation coefficients, and path analysis. Results: The mean for eating problems in young female adults was 8.99, and 9.8% of subjects were classified as high risk with eating problems. Modified model demonstrated good model fit (${\chi}^2$/df 0.47, GFI 0.99, AGFI 0.99, NFI 0.99, SRMR 0.022, RMSEA 0.001). Path analysis showed that body image dissatisfaction had the greatest direct effect on eating problems. Depression did not have a direct effect on eating problems, whereas it had indirect effects on eating problems through body image dissatisfaction as the mediating factor. Self-esteem had direct effects on depression and indirect effects on eating problems through depression and body image dissatisfaction as mediating factors. Trait anger had direct effects on depression and body image dissatisfaction and indirect effects on eating problems through depression and body image dissatisfaction as mediating factors. These factors accounted for 46% of the total variance, and the fit indices of the model satisfied the criteria of fitness. Conclusion: The results of this study reveal the important role of body dissatisfaction and psychological factors such as self-esteem, trait anger, and depression on eating problems. These factors influencing eating problems should be considered when developing programs to improve eating problems in young female adults.

Study on Perception of Their Body Image and Body Dissatisfaction in Adolescent in Ulsan (울산지역 초, 중, 고등학생들의 자기 체형에 대한 인식 및 불만족도에 대한 조사)

  • Hong, Chan-Eui;Hong, Sung-Wan;Jung, Chul-Zoo;Lee, Dong-Jin;Choi, Kwang-Hae
    • Journal of Yeungnam Medical Science
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    • v.25 no.2
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    • pp.92-101
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    • 2008
  • Background : In this study, we examined body image perception and dissatisfaction with weight and height in children and adolescents, according to age and body mass index. Additionally, we compared our findings with those of previous studies concerning eating disorders. Materials and Methods : In July and August 2008, 1,501 students were sampled from elementary, middle, and high schools in Ulsan and assessed using self-completion questionnaires. We used the Korean version of the Eating Attitude Test-26 (EAT-26) to screen for eating risk groups. Participants were stratified by grade, gender, and body mass index. Results : 1) Dissatisfaction with height, weight, and body image was greater in the older group. 2) Dissatisfaction with weight and body image was greater in the heavier group. 3) EAT-26 scores and the number of individuals at high risk for eating disorders were higher in the female group than in the male group. Conclusion : The EAT-26 score in this study was similar to those found in previous Western studies. 2) There were a number of high-risk individuals in the female group, with a tendency toward earlier presentation. Continuous health management and prevention programs are required.

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Prediction of Unsatisfied Customers Using Machine Learning (기계학습을 이용한 불만족 고객의 예측)

  • Oh, Se-Chang;Choi, Min
    • Proceedings of the Korea Information Processing Society Conference
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    • 2016.04a
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    • pp.667-670
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    • 2016
  • 많은 기계학습 문제에서 특정 선택 문제는 전체적인 성능을 좌우하는 중요한 부분이다. 이는 불만족 고객의 식별 문제와 같이 수 많은 특징을 사용하는 문제에서 더욱 절실하다. 본 연구에서는 중요한 특징을 찾고 중복성을 제거하기 위한 몇 가지 대표적인 방법들을 불만족 고객의 식별 문제에 적용하였다. 이를 통해 먼저 정보 획득량 지표로 의미 있는 특징들을 선별하고, PCA를 사용해서 남아있는 중복성을 줄이는 방법이 가장 좋은 결과를 얻었다.

Improving Customer Satisfaction Management using the Satisfied Customer Reclassification based on a 2 Dimension Model of Customer Satisfaction/Dissatisfaction (고객 만족/불만족 2차원 모형기반의 만족 고객 재분류를 이용한 고객만족경영 향상 방안)

  • Seo, Kwang-Kyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.8
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    • pp.3415-3420
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    • 2011
  • It is natural phenomenon that, as the level of customer satisfaction index increases, the ratio of satisfied customers increases. However, the effectiveness of practical application of customer satisfaction survey for improving customer satisfaction decreases due to structural limitation on data analysis and the abnormally outnumbered data. To cope with these problems, it is necessary to develop the new methodology to identify the strategy meanings and find the dissatisfied factors of satisfied customers using the satisfied customers reclassification. This study proposes the satisfied customer reclassification method based on 2 dimension model of customer satisfaction/dissatisfactions which is different from the previous one dimension satisfaction model. The experimental results show that satisfaction attributes are different from dissatisfaction attributes and they also have dissimilar roles and functions. With these results it is possible to maximize the customer satisfaction and restrain the customer dissatisfaction through the satisfied customer reclassification and achieve customer satisfaction management eventually.

A Researh for Consumer Dissatisfaction and Institutional Improvement of The Overseas Direct Purchase using Exploratory Data Analysis (탐색적 자료 분석(EDA) 기법을 활용한 온라인 해외직접구매에 대한 소비자 불만족 및 제도 개선 방안 연구)

  • Park, Seongwoo;Kang, Juyoung
    • The Journal of Bigdata
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    • v.5 no.1
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    • pp.41-54
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    • 2020
  • With the recent expansion of Internet channels and the development of financial technology and information and communication technology, direct overseas purchases have expanded. Although direct overseas purchases dominate consumers in terms of price and scarcity by providing relatively low-priced products and products that are difficult to obtain in Korea, there is a higher chance of consumer dissatisfaction in terms of delivery, product, A/S and refund than domestic purchases. Therefore, this study analyzed consumer dissatisfaction caused by active overseas direct purchase and studied ways to improve problems with overseas direct purchase. As a research method, Several statistical data were collected from the Korea Consumer Agency(KCA), the Korea Customs Service(KCS) and the Korea International Trade Association(KITA) and analyzed using the Exploratory Data Analysis Technique (EDA). The analysis confirmed that consumers were not well aware of information about direct overseas purchases and that the type or degree of consumer complaints varied depending on the type of purchase. Therefore, this study suggests a direction for the revitalization of overseas direct purchases by using EDA to identify the overall status of overseas direct purchases and consumer dissatisfaction and to improve them.

The Impact of Mobile Commerce Quality on Customer Satisfaction and Repurchase Intention (모바일 커머스 만족과 불만족, 지속사용의도에 미치는 영향요인에 관한 연구)

  • Jang, Mi-Ri;Lim, Dong-Ho
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.11 no.2
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    • pp.195-203
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    • 2018
  • With the explosion of SNS(social network services) users, the social commerce market has emerged as a new consumer market, and will continue to grow in recent years. Despite the market environment, however, studies are lacking as to the causes of frustration that are hurting social commerce activation. This study is based on the 'Hezbollah' 2 Factor Theory and is a study of social commerce users' satisfaction and frustration factors. For this purpose, social commerce site characteristics and user characteristics were first derived from interviews and literature reviews to confirm their relationship to satisfaction and dissatisfied products. The results showed that the price discount rate, diversity, regional infrastructure, and e-commerce familiarity resulted in the impact on the definition of satisfaction, while the price discount rate, interoperability and innovation resulted in the definition of unsatisfactory goods. It also showed that satisfaction affects the definition of intended use. In particular, the price discount rate was found to be the only factor affecting the definition of unsatisfactory as well as affecting the definition of satisfaction.

A Counterfeit Goods use Culture in China Consumer : focus on Motivation, Satisfaction and Dissatisfaction Factor (중국소비자의 위조 제품 사용문화연구 : 동기, 만족과 불만족 요인을 중심으로)

  • Jung, In Suk
    • Journal of Digital Convergence
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    • v.10 no.10
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    • pp.177-185
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    • 2012
  • This study started why do consumers use the counterfeit goods. We executed the pretest through the depth interview, and made an purchase motivation scale, useful satisfaction and dissatisfaction factor scale of counterfeit goods. We found out having the recognition difference of China consumers about these. The results is as follows. First, Counterfeit use motivation ostentation, economic efficiency, satisfaction, and the practicality of four was All counterfeit motivation had a significant impact on attitudes. Second, the personal satisfaction and economic satisfaction as two counterfeit satisfaction factors were Counterfeit products personal satisfaction factors showed a significant influence on the attitude. Also the purchase of counterfeit economic satisfaction had a significant positive impact. Third, counterfeit dissatisfaction factors were personal, social and material factors of dissatisfaction into three Significant influence attitude toward counterfeit products is a factor. Purchase of personal dissatisfaction factors also had a significant impact. These findings made it possible for in-depth understanding of the behavior and culture in China of counterfeit consumer use. The results of this study has provided data that can be utilized in the future counterfeits reduce the use of public awareness campaigns.

위기라고 생각될 때가 기회 - 조개는 돌을 삭히며 진주를 만든다

  • 여춘돈
    • Product Safety
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    • s.58
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    • pp.12-17
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    • 1997
  • 만족, 불만족의 문제를 다루는 이 단계에서 우리들에게 가장 중요한 과제는 고객이 높은 만족감을 가질 수 있도록 하기 위해서는 먼저 불만족요인을 제거해야 된다는 것이다. 그러나 이것이 완전무결한 문제해결의 방법이라고는 할 수 없다. 이것은 다만 불만을 갖지 않도록 하는 소극적인 방법에 불과한 것이기 때문이다. 따라서 고객에게 만족을 줄 수 있는 만족요인의 창출을 위해서는 어떤 노력도 감수하지 않으면 안 될 것이다.

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친환경 농자재의 효율적 이용과 관리를 위한 제도개선 - '법규체계 미흡.일관성 부재' 혼란 야기 '관련 규정 분산'도 문제

  • 한국작물보호협회 홍보부
    • Life and Agrochemicals
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    • s.246
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    • pp.50-53
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    • 2009
  • 사용되는 친환경농자재의 종류, 단위 면적당 사용량 등은 농가마다 다르기 때문에 비효율적인 사용가능성이 있다. 또 가격과 효과에 대한 명확한 정보를 제공해 줄 수 있는 곳이 없어 불만족도가 높다. 친환경농자재의 사용 중 문제가 발생할 경우의 농업인의 대처는 소극적이며 현행 제도가 더욱 강화되어 농업인들에게 신뢰를 줄 수 있어야 한다.

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