• Journal of Digital Convergence
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• v.15 no.2
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• pp.67-80
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• 2017

Today, Emotional Intelligence of the leader has become important in order to achieve the achievement of the organization. Especially, the automobile industry is somewhat conservative and the organizational culture of the subcontractor is still much more important than the service industry which has a flexible. In this context, I examine the Emotional Intelligence on Organizational Citizenship Behavior and Innovative Behavior in manufacture of automobile industry focusing on moderating effect of Authentic Leadership. This Study enhances the understanding of Emotional Intelligence and extends the research. Future research will needed to pioneer research methods such as various aspects of measurement and time series of various variables.

• Proceedings of the Korea Water Resources Association Conference
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• 2015.05a
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• pp.113-113
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• 2015

공공수역 수질오염 관리에 있어 비점오염원 관리의 중요성이 크게 부각되고 있다. 새만금호 유역은 농경지비율이 40%로서 넓기 때문에 농업비점오염 관리가 중요하다. 농업비점오염 저감을 위한 기법 연구는 국내에서 그 간 상당 수준으로 진행되었지만, 그 기법을 실행할 주체인 농업인이나 지역주민의 역량이나 농업비점오염의 인지도에 대한 연구는 부족한 실정이다. 본 연구는 새만금유역에서 농업비점오염과 관련된 주체들 간의 정보의 소통과 흐름에 대하여 분석해보고, 또한 농업오염 교육 전후에 있어서 지역주민과 농업인의 농업비점오염에 대한 인식도와 교육효과에 대해서 살펴보았다. 먼저, 농업비점오염과 관련된 주체들 간의 지식흐름은 매크로레벨 즉, 정책입안자, 전문가 레벨에서 관련정보가 정체되어 있었고, 실제 농업비점오염 관련 저감 기법이나 정책을 실행하는 주체인 마이크로레벨의 농업인과 지역주민, 이를 지원하는 시군 공무원, 지역전문가 등 매소레벨을 지원하기 위한 정보로 가공 전달되지 못하고 있었다. 농업부서와 환경부서 사이의 농업비점오염에 대한 인식도의 차이가 크게 나타났으며, 특정 분야를 중심으로 활발한 소통이 있는 반면, 정보의 의도적 차단, 자기조직의 대응을 위한 형식적, 임시적 소통이 이루어지고 있었다. 귀농인과 친환경농업인에 대한 교육을 통하여 농업비점오염에 대한 인식도는 교육 전 38.1%에서 교육 후 100%로, 교육 후 농업비점이 오염원이라는 인식도도 친환경농업인 91%, 귀농귀촌인 78%로 응답하였다. 농업비점오염원 관리가 수질개선에 미치는 효과에 대하여는 친환경농업인은 5점 만점에 3.67점, 귀농귀촌인은 4.05점, 농업비점오염원 관리가 필요한지에 대하여 친환경농업인은 4.05점, 귀농귀촌인은 4.09점으로 두 집단 모두 농업비점오염원 관리가 필요하다고 응답하였다. 반면, 친환경 농업은 저감기법의 오염 저감 효과는 높게 인식하였지만, 직접 실행해 볼 의사는 3.4점, 저감 기법을 주위에 소개나 권고할 의사는 3.5점이었다. 또한, 실행 가능한 저감 기법으로는 퇴액비 사용, 완효성 비료사용, 녹비작물재배 등의 순이었다. 저감기법이 어렵다고 응답한 이유는 복잡할거 같다, 귀잖을 것 같다, 추가비용으로 손해, 저감효과 신뢰성 부족, 농업은 오염원이 아니다 등으로 나타났다. 이상의 연구결과를 살펴볼 때, 주체들 간의 정보와 지식흐름을 이어줄 중간조직의 필요성과 농업인의 인식의 변화가 행동의 변화로 이어질 수 있는 교육?홍보 기법과 농업인의 수용성이 높은 저감기법의 개발과 보급이 필요함을 시사하였다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.7
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• pp.578-588
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• 2019

As the service industry develops, service quality, customer satisfaction, and human resource management are considered priorities in modern management to maintain a company's growth. Therefore, understanding the strategic importance of service marketing is an essential task for modern companies. This study examined the relationship between the internal service quality of employees in the organization and customer orientation through organizational effectiveness. In the case of an airline, a service can be defined as an interaction between an external customer and an internal customer service provider. This interaction significantly affects the behavior and attitude of the employees. Based on the results, empowerment has a significant influence on the internal service quality, but it has no significant effect on customer orientation. As the relationship between department and employees improved, the more confident staff showed an improved ability to perform their work. Therefore, it is important that the organizational structure and the reporting system are as concise and clear as possible to allow employees to accurately recognize the authorities and responsibilities assigned to them and have autonomy and discretion in the framework.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.9 no.2
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• pp.221-232
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• 2014

Many preliminary entrepreneurs are ready to start a business in every year. However, starting and preparing business have a lot of difficulties. Entrepreneurship is the most important factor for overcoming these difficulties. But, it is not easy to understand entrepreneurship to founders despite many research scholars. In this paper, we are focused on easy understanding of entrepreneurs. Instead of vague theories, we analyzed selected two companies in Korea. From the beginning until now, these companies have founders entrepreneurship and organization entrepreneurship. we studied these entrepreneurship factors with other Various causes. Analysis of two cases is summarized into three type. First, both companies had well-founded internal network system. Trained employees in internal network were flexible to meet the market conditions. Also, network effect made that employees can offer their idea and make discussions. Second, The company quickly recognized for organizational culture despite of most other companies recent awareness. This factor was the basic driving force for solving human resource management problem of small size companies. final factor is innovation capacity of these companies. Financial difficulties experienced of establishment is common to every company. However, two companies has continued to invest research and development despite of this financial problem. As a result, intellectual property management was accepted, as well as technology development. Clearly, these three factors are consistently applied since established and led to the company's continued growth and success.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.4
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• pp.418-427
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• 2017

In Korea, interest in basic research is growing, in order to ensure the sustainable competitiveness of the main industries and to support world-class technology that can create high added value in the future. However, companies are known to encounter various problems when attempting to market products based on the results of basic research, which is known to be due to their lack of experience of commercialization and related activities. Therefore, in this study, we tried to analyze the effect of the technology commercialization activity stemming from basic science and technology research on the business performance. The technology commercialization activities are divided into experience of commercialization, complete charge department, and consulting on technology commercialization and we developed an analytical model that (distinguishes between?) the technology innovation activities and technology innovation capabilities and analyzed their impact on the business performance. As a result, the importance of technology commercialization activities was confirmed by the fact that it had a positive effect on the business performance, while the technological innovation activity was found to positively affect the management performance, demonstrating that it plays a strategic role in companies. Finally, it was found that the technology innovation capacity partially influences the management performance and that it is necessary to establish a strategic research and development infrastructure.

• Journal of Service Research and Studies
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• v.12 no.4
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• pp.72-81
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• 2022

As new disasters such as COVID-19, MERS, and earthquakes appear in modern society, the nation's ability to manage uncertain risks is becoming more important. The government is promoting a disaster safety management policy closely related to daily life by reinforcing on-site response capabilities. Therefore, in order to respond more effectively to disasters that have recently been enlarged, complicated, and delocalized, there is a limit to only disaster-related organizations in the public sector. It is necessary to check it and find ways to develop it. In the event of an unpredictable national disaster or infection, the government needs disaster safety management measures closely related to daily life. Accordingly, as an efficient response and strategy such as procedures and methods for funeral support at the scene of a national disaster were needed, a designated funeral home was introduced. In the event of a major disaster, a large number of casualties that exceed the daily work level of the relevant department occur and rapid changes in relief, medical care, funeral and administrative procedures occur accordingly. The purpose of this study is to derive basic operating directions and prompt funeral support plans for funeral homes designated for national disaster preparedness.

• The Journal of the Korea Contents Association
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• v.8 no.12
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• pp.375-385
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• 2008

As hotel industry lately recognize that food and drink industry produces more profits than hotel rooms, multi-various and scientific management policies are required along with the management of profitability. Particularly, as hotel services have become more alike due to the development of technology and sharing information, opportunities for differentiation have decreased. Human resource is a significant key for the hotel business as it could lead to a success or failure. It would be overwhelming for employees if they carry all the burdens on their shoulders to impress the customers and improve the service culture in this fast-changing society with different colors of human desire. Therefore, it is essential to focus on developing strategies of efficient organizational as well as human resource management, and the managerial leadership with capability of understanding the organizational structure should play the leading role, considering the specific characteristics of hotel business. The purposes of the study are transformational leadership and transactional leadership comparison analysis of hotel F&B to management strategy.

• Journal of the Korea Society of Computer and Information
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• v.10 no.6 s.38
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• pp.321-336
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• 2005

The objective of this paper is to verify, based on the Jaworski & Kohli's previous study (1993) , relationships among top management factor, interdepartmental cooperation, intra-organizational Properties , marketing capability, environmental factor, and export Performance as factors for enhancement of export marketing as pursued by Korean media production enterprises which target overseas market centered on the 'Feel Korea' trend which is recently gaining popularity in Asian economies. This study based its theoretical framework on previous studies on market orientation. For day analysis, this study surveyed a total of 306 employees in 36 media & contents enterprises including KBS, MBC, SBS. etc. Of them, 106 subjects who were primarily engaged in marketing were utilized for final analysis. Based on the previous studies for each variables, a theoretical study model was developed. As a result, the study result was found to be consistent with the previous ones on market orientation by Jaworski & Kohli (1993).

• Korea Journal of Hospital Management
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• v.21 no.1
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• pp.1-13
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• 2016

As the importance of strengthening the competency of managers who are in charge of cash collection and disbursement, and preparing for financial statements becomes more visible, this study examined the competency of middle-level managers of accounting department in general hospitals in Korea. Based on the literature, competency was measured by seven components: achievement and action, service, influence, management, cognition, individual effectiveness, and change management. Survey questionnaires included the respondents' perceived importance and performance of each of the seven components of competency. A total of 84 managers from 29 general hospitals responded to the survey between October 2015 and November 2015. Descriptive statistics, mean comparison (t-tests and ANOVAs), and multiple linear regression were conducted. The results of this study are as follows. Overall perceived importance of the competency was 4.16, while the performance was 3.87, and thus, the difference was 0.29. Among the seven components of the competency, cognition and change management had higher scores in terms of difference between the importance and performance. The regression analyses found that female managers had higher perceived importance and performance of competencies in achievement and action, and influence compared to male counterparts. In addition, participants in this study responded that main reasons for the gap between the perceived importance and performance are low compensation, lack of support, lack of knowledge, insufficient technical experience, excessive workload, and regulations. The results of this study can be used when designing capacity building training opportunities for the hospital accounting department. Also, the managers may evaluate themselves and look at the areas where they can narrow the gap between the perceived importance and performance of the competency that is required for today's leading managers.

• Proceedings of the Technology Innovation Conference
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• 2009.02a
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• pp.489-518
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• 2009

선진국의 경제구조가 서비스경제로 전환됨에 따라 고부가가치를 낼 수 있는 지식기반 (Knowledge-based) 또는 기술기반 (Technology-based) 서비스의 중요성이 부각되고 있으며 서비스 기업들간의 경쟁도 매우 치열해지고 있다. 서비스 기업들은 보다 차별화 된 고객가치를 창출하고 미래의 핵심역량을 확보하기 위해 다양한 활동을 전개하고 있으나 제조기업과는 달리 대부분의 서비스 기업들에게 연구개발 (Research and Development, R&D)이라는 개념은 매우 생소한 상태이다. 최근 유럽을 중심으로 서비스기업의 연구개발에 관한 논의가 활발히 진행되고 있지만 서비스기업의 특성을 포괄하는 연구개발에 대한 정의를 내리는 수준에 머물고 있다. 최근 우리나라 정부에서도 서비스 연구개발에 관한 정책입안을 위해 연구를 진행하고 있는바, 서비스기업에서의 연구개발에 대한 정의, 조직, 예산, 활동영역, 산출물 및 이에 따른 정책적 지원 등에 관한 학계에서의 연구는 거의 이루어지지 않고 있는 실정이다. 본 연구에서는 서비스기업의 연구개발활동을 도출하고 연구개발투자와 기업성과와의 관계를 분석함으로써 효과적인 연구개발 투자규모를 도출하는 것이 목표이다. 이 때 서비스기업의 연구개발활동이라 함은 연구개발 대상, 수행조직, 연구개발의 중요성이 포함된다. 또한 연구개발투자와 1-2년 후의 매출 및 순이익의 변화를 분석한다. 실증분석을 위해 기술기반 서비스를 대표하는 국내 IT서비스 기업을 대상으로 설문조사를 실시하였으며 다양한 통계분석을 활용하였다. 연구결과 대부분의 서비스 기업 응답자가 연구개발의 중요성을 크게 느끼고 있는 것으로 나타났다. 기업마다 부서별 또는 중앙 연구개발센터를 중심으로 다양한 연구개발활동을 수행하고 있으며 연구개발투자가 기업성과로 연계되기 위해서는 최고경영자의 관심이 가장 중요한 요인인 것으로 지적되었다. 가장 효과적인 연구개발 투자규모는 매출액 대비 15-19%인 것으로 분석되었는데 이는 벤처기업의 특성을 갖는 중소 IT서비스 기업들의 참여가 많았기 때문일 것으로 해석된다. 본 연구의 결과는 우리나라 서비스기업들이 미래준비를 위한 활동을 전개함에 있어 고려해야 할 주요 요인들을 제시해 줄 것이다.