• Journal of Information Management
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• v.24 no.4
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• pp.58-77
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• 1993

Database of journals/books are categorized into bibliographic database and clearinghouse-type databases which tell you locations of original materials. There is such a problem in the latter type of databases that those are not likely to be commercialized, although ultimate purpose which users have is to obtain original materials. We find photocopying service through on-line or full-text databases currently available, but we can't get information which meets our needs only by those databases. This paper describes major database services and how to use them by document type(journal or book). The author also discusses what future information centers utilizing databases should be.

• Journal of the Korean Society for Library and Information Science
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• v.31 no.3
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• pp.53-73
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• 1997

To find out the status of document delivery and interlibrary loan services and the use of information technology in special libraries, questionnaires were sent to 328 special Libraries nation wide with at least 1 librarian, listed In the Korean Libraries Statistics 1994-1995(1996). $46.6\%$ were returned and 152 Questionnaires were analyzed. For document delivery, $61.3\%$ use BLDSC$47.5\%$ use KINITI. 87 libararies $(57.2\%)$ participate In interlibrary loan activities. To send requests, FAX and telephone is used the most, while FAX and print copy is used the most to receive the requested documents. $45-75\%$ use various information technology including online databases, Internet, e-mail, etc., and the use of information technology was related to the budget of the libraries. The costs, budgets, and slowness was the problems raised by the most. To improve the document delivery services, the most urgent thing is establishing cooperative system using BBS or Internet. Network systems to facilitate interlibrary loan should be established ultimately.

• Journal of Information Management
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• v.43 no.2
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• pp.23-42
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• 2012

This study is to investigate and analyze the service quality and satisfaction perceived by users and librarians of the Foreign Research Information Center (FRIC). The survey results reveal that three groups of in-campus (internal) user group, external user group and interlibrary loan librarian group has highly perceived the service quality and satisfaction of the FRIC. Two user groups have statistically significant different perceptions on the service quality, loyalty, and satisfaction. Internal user group perceived more highly than external user group, in 6 items of satisfaction, 1 item of loyalty, and 7 items of service quality. Structural equation models of satisfaction and loyalty on two user groups were proved to be appropriate. Material factor including success rate of copied text and general physical status of the copy influences significantly on the user satisfaction in both groups.

• Journal of Information Management
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• v.32 no.1
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• pp.1-22
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• 2001

In traditional environment, user must search each journal OPAC, bibliographic DB, and full-text DB and E-Journal separately until user finds scientific and technology informations that he needs. The purpose of this study is to build one-click service system of Journals that supports integrating search. This system provides various functions, such as, journal browsing, journal search, article search, alert function, my library, document delivery service by integrating databases and electronic journals. Users search all information sources through journal OPAC and acquire journal full-text by single interface.

• Journal of Korean Library and Information Science Society
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• v.47 no.1
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• pp.243-277
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• 2016

This study aimed at analyzing the influence factors of the academic library on college's education and research performances. The researched subject was 144 colleges targeted for information disclosure by Center for Higher Education Information Disclosure. The conclusion of the present study is as follows. First, the educational performance in college showed the positive relation with 'library environment' variables except 'seating capacity per capita'. Second, the educational performance in college was positively related to the variable of 'library outcome' and particularly, it was directly influenced by circulation, visit, and interlibrary loan. Third, the research performance in college showed a positive correlation with 'library environment' variables except facility scale of library. Fourth, the research performance in college showed a positive relation with the variable of 'library outcome' and research performance excluding 'publication in domestic journals per capita' was positively influenced by 'document delivery services usage per capita' and 'commercial DB usage per capita' in common.