• Journal of Navigation and Port Research
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• v.41 no.6
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• pp.415-422
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• 2017

In a situation where there is excessive competition among logistics centers due to the low price of logistics centers for attracting freight volume, the conditions provided by the logistics centers are similar. Therefore, in order to determine the logistics center, we want to find out what kind of differentiated service the shippers desire, as well as what level of service they want in addition to al ow price. There are currently no studies about the service quality of logistics centers. The components of the service quality of the logistics center were extracted by applying them to the logistics center based on the existing service quality theory. Factor analysis revealed five dimensions of service quality: tangibility, reliability, empathy, assurance, and know-how. It was found that service quality had a statistically significant influence on customer satisfaction, from the investigation of the causal effect relationship. In addition, 'Know-How' among these factors has more influence on customer satisfaction, so it is important to accumulate differentiated 'Know-How' only in logistics centers.

• Journal of Korea Port Economic Association
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• v.32 no.1
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• pp.59-77
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• 2016

This paper reviews the current local logistics policy of the Incheon Metropolitan City and prioritizes policy agenda based on fuzzy AHP and IPA (Importance Performance Analysis). The analysis recommends that the city needs to keep up the current good works at the policy agenda such as early expansion of the international logistics hub and improvement of the provincial highway network.The policy agenda including the logistics parks, the transport networks and the hinterland activities are evaluated as overkilled agenda. Revitalization of the logistics database, establishment of an integrated business support center, modal shift, and public logistics support were classified as low-priority policy agenda. The policy agenda of urgent concentration includes development of new logistics business and air cargo industry.

• Journal of Navigation and Port Research
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• v.39 no.6
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• pp.507-514
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• 2015

The purpose of this study is to analyze the efficiency of resident companies in port hinterland logistics that are currently operating. The subjects of the efficiency analysis include 13 logistics hinterland resident companies in Incheon Port and Busan Port. Investment amounts, area, and number of employees were selected as input variables, and volume and sales amounts were selected as output variables. As for the efficiency analysis methods, traditional CCR and BCC models were applied. To overcome the limits of these models, a super-efficiency model and a Super-SBM model were also applied. According to the super-efficiency model analysis, the mean was 0.777 and the standard deviation was 0.54, indicating an approximate 33% difference of efficiency among the companies. According to the Super-SBM model analysis, the mean was 0.649 and the standard deviation was 0.489. When considering residuals in the super-efficiency model, the average efficiency score among the companies decreased by approximately 13%. This means that the efficiency score decrease of DMU, where non-radial residuals exist at about 18% on average. Examining the inefficiency of the inputs, the inefficiency of the number of employees turned out to be largest at -45%, compared to 'area' at -33% and 'investment amount' at -33%.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2014.06a
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• pp.221-222
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• 2014

Companies are facing challenges to have high competitiveness because of continuous oil price rising and CO2 emissions regulations. Thus, companies are trying hard to construct effective logistics and operation system to achieve high customer service quality and saving cost. Also the ec-friendly idustrial complex is needed. Busan is in process to construct GILC(Global Industry Logistics City) in west Busan province to achieve high competitiveness and support lack of industrial complex. To construct this kind of logistics industrial complex, it needs logistics system through proper policy and freight transportation co-operation. Especially, efficient management through logistics hierarchy construction in industrial complex is very important for low cost and eco-friendly point of view. Therefore, this paper aims to analyze logistics system and suggest operation model to present logistics complex construction base data.

• Journal of Korea Port Economic Association
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• v.27 no.4
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• pp.73-90
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• 2011

Global companies regard the conditions of a location as one of the most crucial factors to assess the competitiveness of ports and the port hinterland, as well as emphasize creation of throughput and the importance of value added logistics in the hinterland under diffusing Supply Chain Management(SCM). This study deals with the evaluation of competitiveness in 7 hinterlands and the establishment of assessment model in hinterland. This study analyzes the importance of factors for the port hinterland competitiveness using AHP method. As a result, logistics factor, accounting for 62.3%, is shown as the relative more important factor, followed by hinterland's economy factors(27.3%) and city/policy factor(10.4%). The result implicates that measures to activate logistics factors with relatively high importance are essentially needed in order to improve the competitiveness of the hinterland of Busan New Port. Especially, it is needed to establish service routes of the port and air networks and to expand infrastructure for support. This study also assesses the competitiveness of hinterlands for the seven domestic and foreign ports based on importance of assessment factors for the hinterland competitiveness using AHP analysis. Busan(3.903) is ranked fourth behind Singapore(4.570), Hong Kong(4.357) and Shanghai(4.042) in assessment.

• Journal of Navigation and Port Research
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• v.38 no.2
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• pp.171-176
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• 2014

Companies are facing challenges to have high competitiveness because of continuous oil price rising and CO2 emissions regulations. Thus, companies are trying hard to construct effective logistics and operation system to achieve high customer service quality and saving cost. Also the ec-friendly idustrial complex is needed. Busan is in process to construct GILC(Global Industry Logistics City) in west Busan province to achieve high competitiveness and support lack of industrial complex. To construct this kind of logistics industrial complex, it needs logistics system through proper policy and freight transportation co-operation. Especially, efficient management through logistics hierarchy construction in industrial complex is very important for low cost and eco-friendly point of view. Therefore, this paper aims to analyze logistics system and suggest operation model to present logistics complex construction base data.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.06a
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• pp.273-274
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• 2012

Companies are facing challenges to have high competitiveness because of continuous oil price rising and CO2 emissions regulations. Thus, companies are trying hard to construct effective logistics and operation system to achieve high customer service quality and saving cost. Also the ec-friendly idustrial complex is needed. Busan is in process to construct GILC(Global Industry Logistics City) in west Busan province to achieve high competitiveness and support lack of industrial complex. To construct this kind of logistics industrial complex, it needs logistics system through proper policy and freight transportation co-operation. Especially, efficient management through logistics hierarchy construction in industrial complex is very important for low cost and eco-friendly point of view. Therefore, this paper aims to analyze logistics system and suggest operation model to present logistics complex construction base data.

• Journal of Navigation and Port Research
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• v.42 no.3
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• pp.227-236
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• 2018

The Busan New Port and its hinterland have not operated smoothly due to the complicated laws and various related organizations. Thus, many projects involving the port are not matched with its purpose of establishment. In particular, a large-scale apartment complex, which was constructed without a negotiation among the related organizations, is disturbing the port's logistics function. Also, the construction and management of every traffic facilities are conducted by various organizations due to the functions for the facilities are dispersed among them, which has given rise to chaos and responsibility-shifting. As a result, worries about the friction among the organizations and the loss of function of the port hinterland exist. This paper analyzes the problems of inter-governmental functional distributions in the construction and management of the port hinterland of the Busan New Port based on the principles (theories) of functional distribution. In addition, this paper proposes improvements for the functional distribution. The results of the analysis indicated that the functions for housing and traffic facilities were duplicated and dispersed among organizations, resulting in an unclear division of responsibilities. Finally, the paper proposed solutions for the problems: the institutionalization of an administrative conference system among related organizations, using an integrated administration for a wide area (contracting-out, association among local governments), and establishing a special-purpose local government (association among local governments, BPA).

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.99-120
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• 2012

The ongoing development of Distriparks, the increase in workers inside the warehouses, and the growth in traffic volume have shifted the attention of the many D.C. operators on how to utilize their warehouse spaces more profitably and economically. A total of 550 cars and trucks are illegally parked at the distribution centers everyday. To meet these challenges, port authorities are looking closely at how they can establish effective countermeasures to solve this problem and satisfy customers of the Distripark. In order to answer these questions, this article sought to identity and analyze the current status of the illegal parking issues and main causes of that phenomena. In addition to summarizing an actual outcomes of the illegal parking problems, the research also examines the legal and practical countermeasures of this issues. Finally this research tries to find future solutions for ports in the Distripark development process, with particular reference to the legal and managerial aspects.

• Journal of Korea Port Economic Association
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• v.27 no.2
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• pp.59-84
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• 2011

The purpose of this study is to analyze the spatial distribution and the linkage characteristics of the warehousing industry in Busan and to provide the policy implications for the warehousing industry in Korean port hinterland. We surveyed the warehousing firms in Busan. Categorizing the warehousing industry into industry types, sizes, and organization types on the basis of the survey, we attempted the point pattern analysis and the proximity analysis using the GIS. The warehousing industry in Busan had changed from a small single-unit firm to a medium or a large firm with a head office or branches. These were distributed in hinterland of North Harbor, South Harbor & Gamcheon Harbor, and Sin-Pyoung & Jang-Rim industrial complex and Sasang Industrial Complex constituting the spatial agglomeration. The warehousing industry in Busan formed the linkages with other sectors of the same logistics to provide manufacturing industries with various other services as well as storage services. The linkages were largely formed in the local scope with spatial proximity, generating the economic gains of agglomeration, which were transformed into the efficiency of the warehousing industry in the local scope to gradually expand the spatial dimensions of the linkages.