• Title/Summary/Keyword: 반-경험적

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Effect of Customer Experience Management Capability on Job Satisfaction and Customer Orientation of Service Firms : Focus on the Bank Service (서비스기업의 고객경험관리역량이 직무만족 및 고객지향성에 미치는 영향 : 은행서비스를 중심으로)

  • Joung, HyunSuk
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.5
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    • pp.99-117
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    • 2022
  • This study examines the effect of customer experience management capability of a bank and job satisfaction and customer orientation of the frontline employee in bank. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 321 employees working in banks. The results of the study confirm the positive effects of employee training, employee empowerment, employee evaluation, cross functional work of customer experience management capability is job satisfaction and customer orientation. But channel integration is not supported job satisfaction and customer orientation. Performance management influenced customer orientation through job satisfaction. The study provides On a theoretical level valuable insights into the customer experience management competency at the organizational unit and but there is also a limitation that firms the is limited.

Poverty Profiles and Job Sequences of the Working Poor (근로빈곤층의 빈곤이력과 노동경력)

  • Lee, Juhwan;Kim, Kyo-seong
    • Korean Journal of Social Welfare Studies
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    • v.44 no.3
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    • pp.323-346
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    • 2013
  • The main purpose of this study is to analyze job sequences according to poverty profiles that the working poor have had. For the stated purpose, this study examines characteristics and patterns of job sequences by diving the subgroups, using the 10 year data of KLIPS and the sequence analysis. Major findings are as follows. The working-transient poor have different characteristics, such as longer working term, less job change, less number of gap and length, and relatively higher monthly income, from the working-recurrent poor and the working-persistent poor. However, there are no different characteristics between the working-recurrent poor and working-persistent poor, except for monthly income. Job sequences are divided into 5 clusters and job sequences types according to the working poor subgroups are quite different. Such analysis results would contribute to planning poverty policies based on job sequences differently seen in subgroups and finding specific policy alternatives to relieve the working poor.

Development of Semi-Automatic Drone Control System for Indoor reconnaissance (실내 정찰을 위한 반자동 드론 조종 시스템 개발)

  • Son, Min-seok;Bae, Gwang-hyeon;Jang, In-yong;Jeong, Yoon-uk;Lee, Seung-hyun;Yoo, Hongseok
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2022.01a
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    • pp.325-326
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    • 2022
  • 최근 무인 항공 기술의 발전과 함께 드론의 상업적 활용이 가속화되고 있다. 산업계 및 학계에서는 인공지능, 사물인터넷 등 지능정보기술을 활용하여 드론 응용에 자율 비행을 적용하고자 노력하고 있지만 해결되지 못한 문제들이 산적해 있다. 그러므로 완전 자율 비행은 아니지만, 드론 조종에 경험이 없는 비전문가도 드론을 용이하게 조정할 수 있는 반자동 방식의 비행 제어를 채택한 드론 응용이 개발이 필요하다. 따라서 본 논문에서는 실내환경에서 정찰 임무 수행을 위한 반자동 비행 조종 시스템을 제안한다. 제안한 시스템은 교차로 지점마다 사용자에게 이동 방향을 선택할 기회를 제공하고 교차로 간 일정한 속도 및 벽면과의 일정한 간격으로 자율비행하도록 제어한다. 또한, 실내 측위 기술인 ORB-SLAM 알고리즘을 이용하여 드론이 실내 공간 및 자신의 위치를 파악하도록 한다.

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Exploring the Pre-service Science Teachers' Emotional Experience, Display Rules, and Controlling Strategies During Teaching Practice (교육실습과정에서 나타난 예비과학교사의 감정 경험과 감정 표현 규칙, 조절 전략의 탐색)

  • Kim, Heekyong;Lee, Narea
    • Journal of The Korean Association For Science Education
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    • v.36 no.2
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    • pp.231-251
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    • 2016
  • The goal of the study was to examine pre-service teachers' emotional experiences, especially during student teaching. The following questions guided this study. First, during student teaching, what are the characteristics of emotional experiences of pre-service science teachers? Second, what are used as the emotional rules and strategies by student teacher? In this study, we tracked nine pre-service science teachers over a four-week period of the student teaching. The data sources were lesson observations, interviews, emotional journals, and video-recorded classroom lessons. Results showed that student teachers experienced various 25 different types of emotions which were reported as the primary emotions of Koreans. The main subjects for interaction for positive emotions were students. For negative emotions, students, teachers and student teachers themselves all resulted in such negative emotional experiences. When the student teachers experienced negative emotions, they followed the emotional rule that their emotions should not be expressed in front of the students. Because of this, they tried various strategies for controlling emotions, such as 'understanding students', 'finding the positive side', 'seeing good students', 'ignoring', 'holding back', 'evading', and 'giving up'. Finally, suggestions for teacher education were discussed.

조세행정(租稅行政)의 재량성(裁量性)에 관한 경험적(經驗的) 근거(根據)

  • Go, Yeong-Seon
    • KDI Journal of Economic Policy
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    • v.21 no.3_4
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    • pp.3-61
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    • 1999
  • 우리나라 조세행정의 문제점에 대해서는 그동안 여러 측면에서 논의가 진행되어 왔다. 본 연구는 이러한 문제점들 가운데 징세당 국의 재량적 과세행위에 초점을 맞추고자 한다. 재량적 과세행위는 조세수입의 감소를 초래할 수 있으며 재정의 경기안정화기능을 약화시킬 수 있다. 예를 들어, 경기가 예상외로 활성화되어 징세노력을 특별히 강화하지 않더라도 예산상 정해진 세수를 쉽게 확보할 수 있는 경우, 당국이 실제로 징세노력을 덜 기울인다면 조세수입이 감소하고 경기안정화기능이 약화된다. 징세당국의 재량적 과세행위를 자료에서 포착하는 방법은 직관적으로 간단하다. 즉, 세수방정식에 일반적으로 사용되는 변수들 (경상성장률 등) 외에 예산상의 세수목표 또는 예상했던 성장률을 독립변수로서 추가로 포함시키면 된다. 이들 변수들이 실제세수를 설명하는 변수로서 역할을 한다면 이러한 요인에 따라 징세노력이 변한다고 결론지을 수 있다. 본고의 추정결과에 따르면 실제성장률이 예상성장률보다 높으면 징세노력이 약화되고, 반대로 실제성장률이 예상성장률보다 낮으면 징세노력이 강화되는 경향이 나타난다. 이러한 경향은 소득세, 상속세, 부가가치세의 경우에 현저하며, 다른 세목에서는 별로 보이지 않는다. 만일 경기변동에 따라 당국이 징세노력을 강화시키거나 약화시키지 않았다면 이들 3개 세목에서 추가로 징수할 수 있었던 조세수입은 1980~98년간 평균적으로 GDP 대비 0.2%에 달하였을 것으로 추정된다. 또한 외국과 유사한 수준으로 재정수지의 경기안정화기능이 강화되었을 것으로 추정된다.

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Elementary Teachers' Perception, Practice, and Background Factors in Using Students' Everyday Experience in Teaching Science (과학수업에서 학생의 일상경험 도입에 대한 초등교사의 인식과 실행 및 배경요인)

  • Na, Jiyeon;Song, Jinwoong
    • Journal of The Korean Association For Science Education
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    • v.34 no.7
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    • pp.635-645
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    • 2014
  • The purpose of this study is to identify elementary school teachers' perceptions, practices, and background factors related to introducing students' everyday experience in science teaching process. The participants of this study were four elementary school teachers who have different features such as major, teaching period, gender, growth area, and age. The data was collected through semi-constructed and in-depth interviews. The results of the research are as follows: Teachers mostly used students' everyday experience during the introduction phase of science lessons for the purpose of motivation. They hold a positive view of using students' everyday experience during science lessons and thought that science teaching needs to actively use more of students' everyday experience, while in actual practice they disregarded or only passively introduced students' everyday experience. The various background factors found to affect teachers' practice are as follows: positive memory on their science class; educational experience of their own children; their own childhood environment; their learning style; their insufficient knowledge or enthusiasm; perceived educational value of everyday life in science education; teacher's duties; importance of students' achievement; difficulty in guiding experiment; reaction of students on introducing everyday experience; characteristics of science textbook and teacher's guidebook; lack of lesson time; realization of national common basic education; characteristics of their students; demands from parents or students; effect of introducing everyday experience. In addition, we found that the teachers behave not in accordance with what they thought due to external factors related to their profession and that, for a more active use of students' everyday experience in their teaching, teachers need support from textbooks and teachers' guidebooks.

The living things in Saseol sijo and the writer's recognition of living things (사설시조의 '산것들'과 그들에 대한 작가인식)

  • Lee Jeong-Og
    • Sijohaknonchong
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    • v.20
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    • pp.29-50
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    • 2004
  • When we discuss the literature of traditional era in view of ecological mode, Saseol sijo and its common writers were not objects of interests because they were thought only as having the view of the world or nature the same as the noble class and their normal sijo writings had. Also the living things in Saseol sijo were not paid attention to. They were ignored and degraded because they were unfittable and unnatural poetic diction, or they were nonpoetic results of objects. Any critics could not recognize the breathing things as 'the living ones' or 'the subjective things' in the text. In Saseol sijo, the appearance of experienced, substantial and usual animals attract our interest, which is a clue to compare the noble class' sijo with having the ideal and imaginary living things. This study discussed the writer's view and recognition of 'the living things' in Saseol sijo. In this essay 'the living things' mean living and moving creatures. First 'the living things' in Saseol sijo were the creatures of daily life and experience. They were not ideal or dreamy creatures any longer to the writers of Saseol sijo. In Saseol sijo it's possible for creatures which ecological symbiosis cannot be made to appear together. On the contrary there are texts which had outstanding recognition of 'the living things' that were accustomed to the human life. The writers of Saseol sijo understood 'the living things' as creatures familiar to human beings. Their warm and affectionate eyes toward the creatures made 'the living things' the objects of identification and sympathy. There are some works which were complicated with love and hatred toward 'the living things'. In conclusion, the life of Saseol sijo writers were the same as the symbiosis with the living creatures.

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An Automatic Schema Generation System based on the Contents for Integrating Web Information Sources (웹 정보원 통합을 위한 내용 기반의 스키마 자동생성시스템)

  • Kwak, Jun-Young;Bae, Jong-Min
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.6
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    • pp.77-86
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    • 2008
  • The Web information sources can be regarded as the largest distributed database to the users. By virtually integrating the distributed information sources and regarding them as a single huge database, we can query the database to extract information. This capability is important to develop Web application programs. We have to infer a database schema from browsing-oriented Web documents in order to integrate databases. This paper presents a heuristic algorithm to infer the XML Schema fully automatically from semi-structured Web documents. The algorithm first extracts candidate pattern regions based on predefined structure-making tags, and determines a target pattern region using a few heuristic factors, and then derives XML Schema extraction rules from the target pattern region. The schema extraction rule is represented in XQuery, which makes development of various application systems possible using open standard XML tools. We also present the experimental results for several public web sources to show the effectiveness of the algorithm.

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The Effect of Good and Bad Luck on Attention to Background versus Object: An Exploratory Study (행운과 불운이 배경 대 대상에 대한 주의에 미치는 효과: 탐색적 연구)

  • Lee, Byung-Kwan;Lee, Guk-Hee
    • Science of Emotion and Sensibility
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    • v.18 no.3
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    • pp.35-48
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    • 2015
  • It is frequently found in daily life that people who experience good luck as lottery winners try to improve their background (e.g., home, car) but it has not been empirically validated why they do that. Present research attempts to explore the prediction that people who experience good luck expand the scope of attention to background and those who undergo bad luck shrink the scope of attention to adjacent objects. Findings from Experiment 1a indicate that participants who experienced good luck (won the rock-paper-scissors game) paid more attention to background and performed worse in the "find the hidden picture" (below FHP) task while those who underwent bad luck (lost the rock-paper-scissors game) paid more attention to objects, leading to better performance in the FHP task. It is also found in Experiment 1a that, if people washed their hands after experiencing good or bad luck, the opposite result occurred. Experiment 1b confirmed that the rock-paper-scissor game manipulated good and bad luck successfully and did not influence self-control. Experiment 2 shows that people who strongly believe in good luck performed poorly in FHP task while those who do not believe in good luck performed well in FHP task. Overall, three experiments support the proposed research hypotheses. Implications of the study findings for cognitive psychology and related fields including consumer and sports psychology are discussed.

College Students' Re-Acculturation to their "Home" Country: Focusing on their Cultural Identity (해외거주 귀국 대학생들의 "모국" 문화재적응: 문화정체성을 중심으로)

  • Ansuk Jeong;Kyung Ja Oh;Seojin Oh;Curie Park
    • Korean Journal of Culture and Social Issue
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    • v.21 no.1
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    • pp.1-20
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    • 2015
  • Among the cultural groups that increase South Korea's diversity, there are adolescents returning to Korea after their stay abroad. From 15 in-depth interviews with those who stayed abroad for longer than 5 years, 11 codes were generated. The codes were divided into two categories: "assets" when the multicultural experience served as resources for the returnees adapting to Korean culture successfully and "disadvantages" when the multiple experience remained fragmented for the returnees experiencing difficulty in re-acculturation. The distinguishing factors between the success and difficulty in re-acculturation appeared to be the cultural identity as Korean and the "openness to experience." The interwoven nature of personal and social factors stood out, along with the role of cultural identity throughout the process. Also the "openness to experience" as a strategy of integrating the past experiences is discussed, as well as the implications of the findings and the suggestions for future studies in the contemporary multicultural South Korea as a host society.

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