• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.05a
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• pp.698-703
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• 2003

우편물류 소통계획은 집배센터, 집중국, 교환센터로 구성된 물류체계에서 각 물류거점에서의 수집마감시간, 이동시작시간, 이동횟수 등을 결정하는 계획이다. 본 연구에서는 우편물 종류별 처리기준, 물류거점간 운행시간, 수송단위 등을 고려하여 각 물류거점에서의 수집마감시간, 이동시작시간과 이동횟수에 대한 가능한 한 대안을 송달기준 만족도와 서비스 처리시간의 평가지표로 대안평가할 수 있는 우편물류 소통계획 시뮬레이터를 개발하였다. 우편물류 소통계획 시뮬레이터는 Visual C++로 작성되었으며, 가능한 우편물류 소통계획 대안들에 대하여 시뮬레이터를 이용하여 시나리오 분석을 실시하였다.

• Journal of Navigation and Port Research
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• v.44 no.1
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• pp.32-43
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• 2020

The purpose of this study was to extract and evaluate the factors to improve the quality of shipping logistics platform suggested as an alternative to the stagnant shipping logistics industry. For this, we selected factors through previous research and expert interviews, and conducted surveys on carriers, forwarders, shippers, and platform operators with experience using shipping logistics platforms. As a method of analysis, quality evaluation of the shipping logistics platform was conducted using IPA (Importance-Performance Analysis). The results of this study are as follows "Competitiveness of services provided", "Connectivity with other transportation mode", "Competitiveness of freight", "Transparency of freight", and "Stability of booking space". For the shipping logistics platform to be activated in the future, priority should be given to focusing on these factors. This study has academic significance for establishing configuration function of shipping logistics platform and deriving evaluation factor. Additionally it is an industrial significance for suggesting strategies to improve users' participation in the shipping logistics platform.

• The Journal of Information Technology
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• v.5 no.3
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• pp.121-136
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• 2002

The Understanding of Third-Party Logistics and Logistics Outsourcing are receiving increased attention as means of becoming competitive in globally challenging environment This paper presents a in-depth analysis for third-party logistics and its implications for korea logistics companies.

• LP가스
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• s.101
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• pp.34-40
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• 2006

배송센터 시범사업 및 배송센터 제도 도입으로 LPG용기배송의 물류집중화와 소형저장탱크 보급확대 등을 통해 LPG소비자 판매가격 인하, 서비스 수준 및 소비자 만족도가 한 단계 상승되는 계기가 될 수 있을 것으로 기대

• Journal of Global Scholars of Marketing Science
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• v.8
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• pp.429-449
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• 2001

Objectives of this study were: First, The Purpose of this study is to develope the concept of Third-Party Logistics choice factors and to review effects of Third-Party Logistics choice Factors on the Logistics Performance. Second, to set up research model specifying relationships between Third-Party Logistics choice factors and the Logistics Performance of EC(Electronic Commerce) firms. Third, to test hypotheses derived from the research model of this study and to attempts to explain how to have the effect the Logistics Performance of EC firms. Marketing Implications of this study were: First, As a result factor analysis, Third-Party Logistics choice Factors was divided into three dimensions, credibility, the pursuit of relationship, and assets factors. Second, three factors which are credibility, the pursuit of relationship, and assets factors increase and enhance the Logistics Performance of EC firms. Limitations of this study were: First, validity and reliability of data collection methods used in this study were questionable for the lack of past researches in korea. Second, static research method was employed in this study. Generalization over different time interval was almost impossible from results of this study.

• The Journal of the Korea Contents Association
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• v.8 no.10
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• pp.1-10
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• 2008

The traditional barcode based medicine logistics system have the problems such as loss, management error, online track, public information due to the hand-operated logistic process. Otherwise, quick response allows that the company observe the requests consistently and design medicine and establish manufacture schedule rapidly so that they could prohibit the product stocked. In this paper, we analyzed how to process medicine circulation logistics and information steps practically and proposed the RFID based medicine logistics system for the quick response in hospital. The proposed method provided the medical history tracing service, the traditional system connection, the efficiency logistic service, and the narcotic specified management service using the medicine logistics information from RFID tag. Accordingly, the satisfaction and the productivity will be improved the efficient medicine logistics by reducing the loss as well as the management error.

• International Commerce and Information Review
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• v.14 no.3
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• pp.281-306
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• 2012

Global competition has resulted in companies' expectations to heighten competitiveness and enhance customer service through ownership companies' reduced investment on logistics costs, in turn focusing on the development of core competence, in addition to logistics companies' increased tendencies to satisfy customers' needs and requirements through logistics outsourcing. However, a partial perspective of the logistics contract exists due to its flexible characteristic in order to act accordingly in times of sudden changes and uncertainty. Therefore, this study is designed to test through a survey the standard of desired format of logistics contract in comparison to the currently existing format based on the results of researcher's previous study on the specific clauses in the logistics contract and its effect on the logistics outcome. A hypothesis has been designed to test the differences of perspective between two test groups, and a t-test &IPA (Importance-Performance Analysis) was performed. As a result, firstly, there was a significant difference of perspective between the ownership companies and logistics companies when dealing with the logistics contract; secondly, a significant difference of perspective was also expressed between the two groups on how to guide and re-direct the present standard of logistics contract. In addition, the two groups also showed a difference of expectations between the current and future service standard. Therefore, this study is designed to specify the difference of perspective and expectations between the ownership companies and the logistics companies in order to provide a gateway for the two groups in order to further develop and enhance the field of logistics.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.17 no.3
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• pp.135-145
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• 2022

Due to COVID 19, we are facing unprecedented phenomena. Among various industries, the aviation industry, as it is directly affected by the corona crisis is actively establishing various survival strategies, such as expanding cargo transportation. The market size of air cargo transportation is continuously increasing due to the characteristics that distinguish it from other transportation, and as individualism and selfishness deepen in the aftermath of COVID 19, it can be inferred that the concept of reciprocity within distribution channels will become important in the post-corona era. The specific contents of this study(research question) are as follows. First, as a central member of the air logistics distribution channel, logistics service companies business process and the sub-dimensions of trust of are identified, and how trust is built with transportation companies is investigated. Second, the effect of such trust on the various performances of logistics service companies is analyzed. Third, we examine whether the influences of the sub-dimensions of trust change according to the perceived reciprocity of logistics service companies. In addition, we investigate whether the perceived reciprocity changed before and after the corona situation. In particular, this study theoretically integrates the concepts of trust and commitment, which have been distinguished in many prior studies, to improve the parsimony and practicality of the research model. This study will be able to present useful academic and practical implications by empirically examining how trust is built between members of the air logistics distribution channel and furthermore, how much it affects the performance of logistics service companies, and by identifying the moderating effect of reciprocity.

• Journal of Navigation and Port Research
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• v.36 no.1
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• pp.59-67
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• 2012

This study shows how the logistics capability of container terminal impacts with service quality and customer response. Result of this study would be utilized in marketing strategy for container terminal. Sample design is based on shipping companies which are registered in Korea Shipowners' Association and Korea Shipmanagers' Association from Dec. 5 through 23 in 2011. And total of 243 questionnaires are collected through a personal visit. The result of empirical analysis, management capability of logistics capability factor which have an effect on service quality and customer response is the biggest influence to them. At the same time, Sympathy of service quality factor which have an effect on customer response is the biggest influence to it. Therefore, customers' requirements would be analyzed specifically when loading and unloading plans are devised in container terminal, and based on customers' requirements, best customer service would be provided.

• Asia pacific journal of information systems
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• v.12 no.4
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• pp.237-253
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• 2002

E-commerce is now widely used as the new business opportunity for most companies in Korea. The purpose of this study is first to find the attributes of the logistics service quality in e-commerce environment. We, then, try to find the relationships among service quality, customer satisfaction and repurchase intentions. The results of empirical study show that five attributes(responsiveness, empathy, reliability, accuracy and tangible) are identified as key factors of service quality. Customer satisfaction has also significant effect on repurchase intentions.