• The Journal of Bigdata
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• v.4 no.2
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• pp.35-45
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• 2019

Recently, the damage with social cost of malicious comments is increasing. In addition to the news of talent committing suicide through the effects of malicious comments. The damage to malicious comments including abusive language and slang is increasing and spreading in various type and forms throughout society. In this paper, we propose a technique for detecting abusive language using a bi-directional long short-term memory neural network model. We collected comments on the web through the web crawler and processed the stopwords on unused words such as English Alphabet or special characters. For the stopwords processed comments, the bidirectional long short-term memory neural network model considering the front word and back word of sentences was used to determine and detect abusive language. In order to use the bi-directional long short-term memory neural network, the detected comments were subjected to morphological analysis and vectorization, and each word was labeled with abusive language. Experimental results showed a performance of 88.79% for a total of 9,288 comments screened and collected.

• Annual Conference on Human and Language Technology
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• 1996.10a
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• pp.158-162
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• 1996

본 논문에서는 문자출력이 가능한 무선호출기에 음성인식 기술을 접목한, 특성화된 한 음성인식 시스템에 대하여 설명하고자 한다. 시스템 동작 과정은, 일단 호출자가 음성인식 서버와 접속하게 되면 서버는 호출자의 자연스런 입력음성을 인식, 그 결과를 문장 형태로 피호출자의 호출기 단말기에 출력시키는 방식으로 되어 있다. 본 시스템에서는 통계적 음성인식 기법을 도입하여, 각 단어를 연속 HMM으로 모델링하였다. 가우시안 혼합 확률밀도함수를 사용하는 각 모델은 전통적인 HMM 학습법들 중의 하나인 Baum-Welch 알고리듬에 의해 학습되고 인식시에는 이들에 비터비 빔 탐색을 적용하여 최선의 결과를 얻도록 한다. MFCC와 파워를 혼용한 26 차원 특징벡터를 각 프레임으로부터 추출하여, 최종적으로, 83 개의 도메인 어휘들 및 무음과 같은 특수어휘들에 대한 모델링을 완성하게 된다. 여기에 구문론적 기능과 의미론적 기능을 함께 수행하는 FSN을 결합시켜 자연발화음성에 대한 연속음성인식 시스템을 구성한다. 본문에서는 이상의 사항들 외에도 음성 데이터베이스, 레이블링 등과 갈이 시스템 성능과 직결되는 시스템의 외적 요소들에 대해 고찰하고, 시스템에 구현되어 있는 다양한 특성들에 대해 밝히며, 실험 결과 및 앞으로의 개선 방향 등에 대해 논의하기로 한다.

• Journal of KIISE
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• v.43 no.8
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• pp.902-909
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• 2016

Question answering system (QA system) is a system that finds an actual answer to the question posed by a user, whereas a typical search engine would only find the links to the relevant documents. Recent works related to the open domain QA systems are receiving much attention in the fields of natural language processing, artificial intelligence, and data mining. However, the prior works on QA systems simply replace all words that are not in the training data with a single token, even though such unseen words are likely to play crucial roles in differentiating the candidate answers from the actual answers. In this paper, we propose a method to compute vectors of such unseen words by taking into account the context in which the words have occurred. Next, we also propose a model which utilizes inverse document frequencies (IDF) to efficiently process unseen words by expanding the system's vocabulary. Finally, we validate that the proposed method and model improve the performance of a QA system through experiments.

• Journal of KIISE:Computing Practices and Letters
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• v.15 no.4
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• pp.299-303
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• 2009

Patent information search is used for checking existence of earlier works. In patent information search, there are many reasons that fails to get appropriate information. This research proposes a method extracting alternative word candidates in order to minimize search failure due to keyword mismatch. Assuming that two words have similar meaning if they have similar co-occurrence words, the proposed method uses the concept of concentration, association word set, cosine similarity between association word sets and a ranking modification technique. Performance of the proposed method is evaluated using a manually extracted alternative word candidate list. Evaluation results show that the proposed method outperforms the document vector space model in recall.

• Journal of Intelligence and Information Systems
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• v.24 no.2
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• pp.221-241
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• 2018

Deep learning is getting attention recently. The deep learning technique which had been applied in competitions of the International Conference on Image Recognition Technology(ILSVR) and AlphaGo is Convolution Neural Network(CNN). CNN is characterized in that the input image is divided into small sections to recognize the partial features and combine them to recognize as a whole. Deep learning technologies are expected to bring a lot of changes in our lives, but until now, its applications have been limited to image recognition and natural language processing. The use of deep learning techniques for business problems is still an early research stage. If their performance is proved, they can be applied to traditional business problems such as future marketing response prediction, fraud transaction detection, bankruptcy prediction, and so on. So, it is a very meaningful experiment to diagnose the possibility of solving business problems using deep learning technologies based on the case of online shopping companies which have big data, are relatively easy to identify customer behavior and has high utilization values. Especially, in online shopping companies, the competition environment is rapidly changing and becoming more intense. Therefore, analysis of customer behavior for maximizing profit is becoming more and more important for online shopping companies. In this study, we propose 'CNN model of Heterogeneous Information Integration' using CNN as a way to improve the predictive power of customer behavior in online shopping enterprises. In order to propose a model that optimizes the performance, which is a model that learns from the convolution neural network of the multi-layer perceptron structure by combining structured and unstructured information, this model uses 'heterogeneous information integration', 'unstructured information vector conversion', 'multi-layer perceptron design', and evaluate the performance of each architecture, and confirm the proposed model based on the results. In addition, the target variables for predicting customer behavior are defined as six binary classification problems: re-purchaser, churn, frequent shopper, frequent refund shopper, high amount shopper, high discount shopper. In order to verify the usefulness of the proposed model, we conducted experiments using actual data of domestic specific online shopping company. This experiment uses actual transactions, customers, and VOC data of specific online shopping company in Korea. Data extraction criteria are defined for 47,947 customers who registered at least one VOC in January 2011 (1 month). The customer profiles of these customers, as well as a total of 19 months of trading data from September 2010 to March 2012, and VOCs posted for a month are used. The experiment of this study is divided into two stages. In the first step, we evaluate three architectures that affect the performance of the proposed model and select optimal parameters. We evaluate the performance with the proposed model. Experimental results show that the proposed model, which combines both structured and unstructured information, is superior compared to NBC(Naïve Bayes classification), SVM(Support vector machine), and ANN(Artificial neural network). Therefore, it is significant that the use of unstructured information contributes to predict customer behavior, and that CNN can be applied to solve business problems as well as image recognition and natural language processing problems. It can be confirmed through experiments that CNN is more effective in understanding and interpreting the meaning of context in text VOC data. And it is significant that the empirical research based on the actual data of the e-commerce company can extract very meaningful information from the VOC data written in the text format directly by the customer in the prediction of the customer behavior. Finally, through various experiments, it is possible to say that the proposed model provides useful information for the future research related to the parameter selection and its performance.