• Journal of the Korean Society for information Management
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• v.39 no.3
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• pp.195-216
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• 2022

In this study, the author applied the service design methodology to the university library to maximize the service value provided by the university library. To this end, the 'Double Diamond Model', a service design model, was applied to the university library, and service design tools such as Persona, Customer Journey Map, and Touch Points were utilized. To reflect on the service design in the university library, the author first reviewed the literature related to the subject and researched the previous studies. Then, the issue was discovered by questionnaire surveys, interviews with users and librarians, and field investigations. Based on this, Persona and situation scenarios were derived. In addition, after synthesizing Persona's situational behavior and user's emotional change, the study visualized the Customer Journey Map and suggested service improvement plans for 11 items in 3 areas. This study is focused on the process of deriving service improvement plans rather than improving a specific service. The purpose of this study was to improve university library service and to suggest new service plans. The significance of this study is that the practical service improvement plans were applied to the university library.

• Archives of design research
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• v.13 no.1
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• pp.75-86
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• 2000

We are facing the era of multi-identities in which locals got emphasized, whereas nations'boundary are breaking off under the expansion of de-bounadarisim. In this trend, local autonomous governments are striving to have foreign competitiveness through reforming their administration, such as adopting management styles of companies. If the purpose of administration is set for developing 'the quality of residents' life', introducing 'design' into administration would be one of the best ways. By adopting this design concept, residents 'happiness index' will be increased so that residents' capability will be consolidated to contribute to the development of the local economy. The purpose of this study is to examine various cases of introducing 'design concept' into administration in local autonomous entities. All the methods of introducing design concept are analysed and the implementation methods are proposed. If local autonomous entities operate the design based administration proposed by this study, and if this is relevant to locals, it will create its unique local image and contribute to increasing 'the quality of residenfs life' as well.

• Proceedings of the Korea Society of Design Studies Conference
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• 2002.05b
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• pp.112-113
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• 2002

• Proceedings of the Korea Society of Design Studies Conference
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• 2002.05b
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• pp.138-139
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• 2002

• Proceedings of the Korea Contents Association Conference
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• 2017.05a
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• pp.183-184
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• 2017

최근 교통에 대한 관심도 환경보호와 건강의식이 강화됨에 따라 차량 중요성이 강조되던 시대에서 보행자의 안전과 편리중심으로 바뀌고 있다. 그러나 최근 수년간 발생한 교통사고 사망자 중 40%가 보행자이고, 이 수치는 OECD에서 가장 높은 수준이다. 본 연구는 방재디자인기반의 보행자 안전사고 예방을 위한 횡단보도 안전표지디자인 가이드라인 연구로 디자인 전문가 10명을 대상으로 심층면접을 통해 디자인 문제점을 발견하고 현재의 횡단보도안전표지를 개선방안을 제시하였다.

• Proceedings of the Korea Society of Design Studies Conference
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• 1999.10a
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• pp.6-7
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• 1999

디자인 활동은 개인의 상상을 현실에 적합하도록 하는 작업이다. 창의력을 바탕으로 전개된 아이디어를 통해 새로운 창작물을 만들어 내고 결과를 얻는 디자인은 무엇보다도 창의적 사고 기능을 요구한다. 그래서 디자인의 기본적인 교육은 창의적인 사고력에 대한 동기부여 및 개발에 중점을 두어야 하며, 이미 국내외에서는 창의적인 아이디어를 현실화할 수 있는 미래지향적 디자이너 양성에 대한 중요성이 부각되고 있다.(중략)

• Archives of design research
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• v.13 no.3
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• pp.169-180
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• 2000

With the change of design environment, the aquisition and application of appropriate information are regarded as greatly important, especially in the product development process for the next generation. It will be important that aquired information be transformed and applied to design information. With this framework, features of design information and its application were studied in this paper. First, the interrelationship of design and information was analyzed. Second, effective methods to collect various design information were classified and several guidelines with which to apply these methods were suggested. Third, the role of design information in the rapid development of computer, information and internet technology was analyzed and several recommendations were suggested. Finally, the information database for trend analysis, based on computer and internet technology was developed and its application was studied in order to show an example of the collection and application of design information.

• Archives of design research
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• v.18 no.4 s.62
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• pp.85-94
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• 2005

The purpose of this research is the activation proposal about the local design innovation center that was established as a national design policy For this proposal, I have to research about the established process of local design innovation center and then, I analyzed the present condition of local design innovation center for the promoting plan. As a result, we must establish three basic elements to activate the local design center. the first, we have to know the local characteristic. the second, we have to make up the management direction of local design center the third, we have to get the sympathy from the local administration and local people for the positive support. With above conditions, the local design innovation center have to arrange infra elements. (1) design developing facilities for the lending to the local designer, (2) professional designer for the developing of design industry, (3) program development for various activities, (4) the trend research for supply to local company, (5) design one stop service support, (6) the network foundation construction between design administration and design company for the active communication, (7) the innovation of design center for the benefit model, (8) the local design policy establishment with local administration, (9) the independent management of responsibility for the fulfillment For the promotion of the local design innovation center have to make efforts continually with below listed elements. 1. Design supporting for the local industry 2. Various design campaign for the spreading of public recognition about design 3. The supporting for design company and local company with established facilities and expensive equipments. 4. The construction of design information infra for local company 5. The development of new program about the connection between industry and university. 6. The development of local characteristic and local image innovation to make new local where we are.

• Journal of the Korea Convergence Society
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• v.12 no.8
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• pp.145-155
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• 2021

With the massive expansion of cities in the 20th century, many fragmented small spaces are emerged. This research establishes a framework for analysis based on forward theories, and takes the development of small spaces in Busan as an example, draws conclusions through analysis, and construct a design model for the effective use of small spaces. Based on the theory of spatial design research, statistical analysis methods are used to analyse the effective use of fragmented small spaces in city. In order to provide guidance and reference suggestions when analyzing and researching this type of space design on the data collected from the survey in the future. The design of small spaces is a way to improve the efficiency of the space utilization through the reasonable design of this type of spaces. Urban space is designed to meet the requirements of urban residents as well as to consider the sustainable development of the environment and resources, society and culture. Meaningful solutions are proposed for the construction and development of the sustainable of the future urban spaces.

• Archives of design research
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• v.20
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• pp.41-48
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• 1997

We easily witness that environmental issue is very critical point to affluence upon a restructuring the value system of human being. Therefore it is obvious that this issue affluence upon the field of design as well. The most important feature of environmental issue is 'wholeness' in itself. It means that we have to approach and to solve it as a whole. Also, design is to be done at the same way. The creative professionalism of design could provide a clue to solve the problem, but designer are tend to seek a solution in a just partial way such as recycling and packaging. But those attitude may cause more problems and spread it futhermore. Therefore this study is analysis some recognitive turning factors in order to solve the problems as a whole, and to suggest a appropriate methods according to such a view point. Even internal retrospect in design itself or external demand from the other, If we look away this issue, the real purpose of design, contributing for society, should be diluted by ourselves.