• Journal of Korean Library and Information Science Society
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• v.54 no.3
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• pp.81-104
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• 2023

This study is a case study in which collection performance evaluation was attempted using key performance indicators presented by EBSM or collectionHQ, taking three public libraries located in Geumjeong-gu, Busan as examples. Focusing on the collection performance evaluation, which evaluates the performance of the collection, not only the evaluation of individual libraries, but also the differences in the evaluation results of libraries were reviewed. The key performance indicators used are grubby items, dead items, popular author provision, popular subject provision, overstocked subject areas and understocked subject areas. The main analysis results are as follows. First, in the evaluation of the grubby items, the ratio of grubby items out of all items in all three libraries was low. Second, in the case of all dead items, the ratio was high in all three libraries, It exceeded the base value suggested by collectionHQ. Third, the Top 10 popular authors were identified, and there were differences among libraries. Fourth, in the evaluation of provision of popular subject areas, all three libraries had almost no popular subject areas. Fifth, in the evaluation of overstocked subject areas, there was no overstock at Geumsaem Library, but many at Geumjeong Library and Seodong Library. Sixth, in the subject area evaluation of understocked inventory, only Geumsaem Library showed a lack of inventory.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.4
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• pp.113-137
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• 2018

This study examined relevant literature to review the concept of low-income class, its criteria and types. Based on the cases surveyed, the service status of public libraries for low-income class in South Korea was determined. Based on the findings of this study, we proposed new library services necessary for low-income class, such as the implementation of relevant programs aimed at resolving the digital information divide of low-income class, the introduction of employment programs for the self-economic-support for low-income class adults, and the introduction of reading and counseling therapy services. In addition, this study proposed five policies for activating library services for the low-income class: (1) To revise the act on library law so as to clarify the concept of low-income class, its criteria and types, (2) to revise the master plan for library development so as to bolster the library services for low-income class, (3) to conduct a national-level survey of the low-income class status and of the library service status, (4) to determine the actual features of the low-income class and their information demands, and (5) to prepare library services tailored to the diverse types of low-income class.

• Journal of Digital Convergence
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• v.8 no.2
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• pp.89-102
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• 2010

The present thesis aims to analyze in consideration of recent changes in teaching environment in the universities the commercial digital contents and e-learning courses provided by the libraries, and to propose the ways to encourage university library service needed under the current situation. A survey of professors and students upon the quality of commercial digital contents service provided by the libraries in I University was made to measure its influence upon e-learning courses. The quality of commercial digital contents service provided by libraries was measured through Digital Library Service Quality Index (which will be referred as DL-SQL Model from here), which is used as a model to examine the Digital Library Service, with partial adjustments of 4 levels (information system service, digital books service, customer service quality, and customer community service) and 7 components (search possibility, an exclusive organization and interface, accessibility, digital books, customer support service, personalized service, and customer community). Among the library services in regard to digital contents, "customer service" and "customer community service" were analyzed to have stronger influence upon e-learning teaching and studying than quality-based service for "information system" and "digital books". Consequently, it is concluded that customized information service provided by the library for the professors who teach e-learning courses and their students is more influential to supporting e-learning courses than quantity pushing service through purchasing commercial digital contents, upon which the direction of digital contents policy to provide library services for e-learning courses should be based.

• Journal of Korean Library and Information Science Society
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• v.49 no.2
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• pp.1-23
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• 2018

The goal of this study is to suggest policy tasks for the public library in Seoul. For this goal, researcher compared macroscopically the gap between the Seoul city and the global competitiveness city using the core index of the public library, and analyzed microscopically the level of the Seoul city and the metropolitan cities and provinces focusing on the public library infrastructure and service index. Next, researcher evaluated the public library policies by linking the "2030 Seoul City Master Plan" and the "Library and Reading Culture Revitalization Plan". Based on the results, researcher proposed branding for global knowledge culture capitals, advancement of core competencies and systems of libraries, composition of citizen centered knowledge culture ecosystem, maximization of citizen's service satisfaction and expected benefits as future-oriented policy tasks of public libraries in Seoul.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.499-512
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• 2022

The purpose of this study is to propose effective plans for Anyang municipal library to use online media in preparation for the post-covid-19 era. For this purpose, the main implications were summarized by analyzing the operation cases of 5 excellent libraries that received government awards in the libraries' operation evaluation in 2021. And based on the analysis, strategies that can help Anyang municipal library use online media to operate library effectively even after COVID-19 were derived. This study is meaningful in that it is an empirical study that summarizes the online media usage strategy of the Anyang municipal library in preparation for the post-COVID-19 era based on actual cases of excellent libraries in the COVID-19 period.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.1
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• pp.181-195
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• 2009

The Purpose of the study is to analyze present state of the volunteers activities in Korean libraries and for reinforcing Library volunteer activity. 180,000 people were asked questionaires for the purpose looking into present state. the analysed places of the subject are public library and school library where most of volunteers work. this research is greatly meant due to the collection of broad investigation through the public library and school library in Korea. A questionnaire made to twice and the results were shown in four parts which are the aspects of the participant, the volunteers' duty, the management of the volunteers(training and recruitment), and about cultural program volunteers.

• Journal of Korean Library and Information Science Society
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• v.39 no.2
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• pp.407-427
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• 2008

The purpose of this study are to analyze tasks of the public librarians through Job Analysis ('DACUM') and to survey the demands of professional librarian (professional librarian types), As the results, In public libraries, technical services (classification, cataloging etc.,) is reduced, while reading, culture (continued education), and information service are increased. Also, we identified 5 types of professional librarian which is composed 4 function oriented types, and 1 user oriented types, is suggested : reading coach, cultural service librarian, external work librarian, computing support librarian, children librarian.

• Journal of the Korea Convergence Society
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• v.10 no.5
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• pp.141-148
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• 2019

The study aims to assess college students' perception and needs for applying virtual reality(VR) techniques to library services. To achieve the purpose of the study, the study broadly reviewed previous studies related to applying various intelligent information technology including VR techniques to the core tasks and services in the fields of library. The study also examined total 563 college students' needs and perception regarding to applying VR techniques to current library services by using the survey method. On the basis of the survey findings, the study suggested some strategies for re-educating and preparing current librarains and library workers who can utilize new intelligent information technologies and contents including VR in the fields of library.

• Journal of Korean Library and Information Science Society
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• v.52 no.2
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• pp.85-106
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• 2021

The purpose of this study is to analyze the form and color of the letter layout among 31 expression methods of official posters during the library week from 1964, for 57 years, and to propose the direction of poster production in the future by revealing what citizens prefer most by conducting a survey based on the results. As a result of analyzing the poster expression form for achieving the purpose of the study, the most common character layout was 'the top position of the character' in 13 out of 31 (41.9%), and in color, 'chromatic color' in 30 out of 31 (96.8%), and the temperature of color with 'cold color', 'fading color' and 'shrink color' in 18 out of 31 (58.1%), respectively. The results of the survey showed that the most preferred was 'top position of characters' for letter layout, and 'chromatic color' and 'cold color', 'advance color' and 'expansion color' were the most preferred for the color classification. Therefore, the character layout of the weekly poster for the library needs to be produced using 'the center position of the letter', and the colors need to be made using 'chromatic color', 'warm color', 'advance color' and 'expansion color'.

• Journal of the Korean Society for information Management
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• v.27 no.1
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• pp.119-136
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• 2010

The purpose of this study is to suggest a revised model for library e-service quality research based on Zeithaml & Bitner's model. To achieve this purpose, this study reviews the previous literature related to the study of service quality and e-service. According to the study results, 'physical quality' is the most important factor which influences on the customer perceptions of library e-service quality. Furthermore, this study suggests eight service quality dimensions of 'physical quality' for library e-service. In addition, customer's personal factors and previous experiences with similar services can be regarded as important factors which influence on the 'physical quality' of library e-service.