• Title/Summary/Keyword: 대학 자원

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A Study on customer experience centered innovation model for Funeral Mutual Enterprise - Centered on Funeral service - (상조기업의 고객경험 기반 혁신모델 연구 - 장례서비스 산업을 중심으로 -)

  • Ahn, Jinho;Lee, Jeungsun
    • Journal of Service Research and Studies
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    • v.11 no.2
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    • pp.67-77
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    • 2021
  • This study is a study on the methodology of establishing an innovation strategy centering on the customer experience, which is essential in order to transform the existing collection and preservation-centered mutual aid company service into a visitor-centered service. To this end, we conducted literature research on environmental changes in the funeral industry from the perspective of service science and the significance and value of customer experiences within them, good customer experiences and bad customer experiences from the perspective of customer experience management. A study was conducted to present and prove a specific model. The customer experience-oriented innovation strategy of the funeral industry means to search for various alternatives that can reach the target state from the present state, focusing on the customer, and select the most appropriate transformation plan among them. As an effect of application, it was found that it is a source of differentiation by generating positive emotions to customers, and that customer experience data is highly helpful in making important decisions for the actual resource input of the parent company. This innovation model was presented, and its value was firstly proved by analyzing the difference from the existing evaluation method. Finally, as a result of analyzing the causal relationship through regression analysis using the customer experience measurement procedure, customer experience diagnosis/evaluation, customer experience innovation strategy, and cooperative company's performance as variables, the relationship proved to be significant.

The Effect of Follow-up Nutrition Intervention Programs Applied Aged Group of High Risk Undernutrition in Rural Area( I ) (영양위험 농촌노인집단에 적용한 영양중재 프로그램의 추후관리 효과( I ))

  • Park, Phil-Sook;Chun, Byung-Yeol;Jeong, Gu-Beom;Huh, Churl-Hyoi;Joo, Soon-Jae;Park, Mi-Yeon
    • Journal of the Korean Society of Food Culture
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    • v.22 no.1
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    • pp.127-139
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    • 2007
  • This research was peformed to investigate the anthropometric data, blood profiles, and nutrient intakes of elderly persons living in a rural area. The subjects were 67 undernourished people who participated in follow-up nutrition intervention programs for9 weeks. Anthropometric data showed that the mean heights and weights in the management group were 157.6 cm and 59.1 kg, respectively, for the males and 152.6 cm and 51.0 kg, respectively, for the females. The mean BMIs of the management group were 23.8 kg/m$^2$ in the males and 22.4 kg/m$^2$ in the females. The total cholesterol, HDL-cholesterol, and albumin levels of the subjects were 181.7-191.4mg/dL, 48.3-53.0mg/dL, and 3.85-4.00g/dL, respectively. Energy, ash, P, Na, vitamin B$_1$, vitamin B$_2$, vitamin B$_6$, and niacin increased significantly after intervention for the management group. The mINQ, however, did not significantly increase after intervention. Also after intervention, there was no significant difference in mINQ between the management group and the comparison group. MAR (14) in the management group was significantly increased from 0.62${\pm}$0.2 before intervention to 0.68${\pm}$0.2 after intervention (p=0.022), and it was significantly different between the management group and the comparison group (p=0.017). MAR (8) in the management group was not significantly different (p=0.915) before and after intervention. However, MAR (8) between the management group and the comparison group did show a significant difference (p=0.031). MAR (3) in the management group was significantly increased from 0.48${\pm}$0.2 before intervention to 0.55${\pm}$0.2 after intervention (p=0.045), however, MAR (3) was not significantly different between the management group and the comparison group (p=0.093). For the probability of nutrient insufficiency, in the management group the probability of nutrient values below the EAR (except for Fe) decreased after intervention compared to before intervention. On the other hand, the probabilities of values above the RI, or EAR${\sim}$RI, were increased

Antimicrobial Activity of Aqueous Ethanol Extracts of Perilla frutescens var. acuta Leaf (차조기의 에탄올과 물 혼합 추출물의 항균활성)

  • Kim, Mi-Hyang;Lee, Nan-Hee;Lee, Myung-Hee;Kwon, Dae-Jun;Choi, Ung-Kyu
    • Journal of the Korean Society of Food Culture
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    • v.22 no.2
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    • pp.266-273
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    • 2007
  • This study was conducted to examine the antimicrobial activity of Perilla frutescens var. acuta leaf fractions extracted with a mixture of ethanol and water. The Ca and Mg contents of the leaf were 595.75 mg% and 467.0 mg%, respectively, and they were the highest among all of the test minerals. The extract yield increased w e content of water in e extraction solvent. Antimicrobial activity against Staphylococcus aureus, Bacillus subtilis and Pseudomonas aeruginosa was found in the 50,70 and 95% ethanol extracts. Of the various fractions extracted from the mixture of ethanol and water, the ethyl acetate fraction showed antibacterial activity against all microorganisms tested in this experiment, and the antibacterial activity of ethyl acetate fraction from the water extract was the strongest. The phenol and flavonoid content in the ethyl acetate fraction showed no correlation with the concentration of ethanol in the extract solvent; however, their contents were higher in the 30% ethanol and water extraction which the antimicrobial activity of the extract was the strongest.

Six-sigma Based Approach to Improve Productivity for Construction Processes and Operations (6시그마 개념을 도입한 건설공사 생산성 향상에 관한 연구)

  • Han, Seung-heon;Ryu, Ho-dong;Chae, Myung-jin;Im, Keon-soon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.26 no.4D
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    • pp.649-659
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    • 2006
  • Recently there has been huge efforts to improve performance in construction process by applying emerging techniques such as the Lean principle and Just-in-time concept. However, little achievement as we expected has come out in reality due to the lack of strategy to set a definite goal of the execution and differences of personal viewpoints on construction productivity. Accordingly, it is the most important to promote the circumstances for the construction process improvement by quantifying the goals of respective unit activity groups. This research explores feasible solutions for the improvement of construction projects performance by combining the six-sigma principle for the generic administrative innovation based on the idea of construction process performance. For this purpose, mutual comparisons of various current approaches are performed in an attempt to establish the advantages in applying six-sigma idea and to provide its fundamental strategy. Furthermore, through a case study with the simulation of applying six-sigma to a unit activity group in construction process, this paper verifies that the overall performance improves as the degree of sigma level gets advanced.

Improving the Design-phased VE Process of Public Clients in Relation to Using Critical Success Factors (핵심성공요인과 연계한 공공발주기관의 설계VE 프로세스 개선에 관한 연구)

  • Park, Heedae;Han, Seung Heon;Kim, Sung Soo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.3D
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    • pp.399-408
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    • 2009
  • The major changes in construction environment are that construction project is bigger and more complicated and the power of construction market changes from the supplier to the client or the user. Especially public construction enterprises have advanced to introduce the value engineering (VE) which is one of the cost management based on the owner's leading at the design phase for economical efficiency and quality improvement. According to the these efforts, the implementation of VE was legislated in the revised Construction Technology Management Act in 2000, governmental agencies, local autonomies, and construction public enterprises universally has taken the VE into consideration. In this circumstance, the scope that VE construction applied at 50 billion won projects from 2003 has been extended to 10 billion won projects in 2006. Therefore, the VE construction will be activated in the future. The cost savings and function improvement, which are the purpose of VE are not only construction public enterprises, but also every public client supported from government's budget or owned by the government. Therefore, the purpose of this study is to propose the improved process and performance index of VE for governmental agencies, local autonomies, and construction public enterprises which want to introduce or improve the VE process. This research also suggested the To-be design-phased VE process model. In addition, it suggested the To-be model of design management reflected the To-be design-phased VE process model, which is eliminated two problems reflected for the performance improvement of the As-is model of design management.

A Study on the Effect of German Dualized Vocational Education on the Youth Unemployment Rate : Focusing on the Implications for the Improvement of Vocational Education in Korea (독일의 이원화체제 직업교육이 청년실업률에 미치는 영향 연구 - 한국 직업교육의 개선방안을 위한 시사점을 중심으로 -)

  • Lee, Sung-Kyun
    • The Journal of the Korea Contents Association
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    • v.22 no.8
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    • pp.467-481
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    • 2022
  • What are the implications for us through the discussion on the effect of Germany's dual system of vocational education on the youth unemployment rate? You can find out what kind of evaluation Germany is receiving on the dual system vocational education system implemented based on the 'Vocational Education and Training Act' (Berufsbildungsgesetz), and the specific system establishment form for the industry-academic-government cooperation system. It was possible to present the crises and problems of these systems. Responsibility for the dual system of vocational education in Germany rests with the national and state ministries of education, and private enterprises and chambers of commerce are responsible for business practices. Practical work in a company is conducted through skill-oriented education, and in vocational schools, competency-oriented theoretical education is received. In addition, the necessity and demand for digital vocational and education training in accordance with German Idustrie 4.0 and higher vocational education degree acquisition through dual-degree courses were identified. It can be seen that the youth unemployment rate is the lowest in Europe due to the successful development and utilization of human resources to improve the competitiveness of companies, such as dual vocational education and training (VET) at all levels, higher vocational education at universities, and continuing vocational education programs. Vocational education in Korea will also be able to improve the unemployment rate by establishing a system that allows schools and businesses to conduct vocational education and training simultaneously. In particular, it was possible to judge the necessity of 'close consultation between labor, management, and government', which we consider the most important and should lead to in-depth discussion and cooperation for dual education between vocational schools and companies.

The Effects of Perceived Social Stigma on the Life Satisfaction of Sexual Minorities (사회적 낙인 인식이 성소수자의 삶의 만족도에 미치는 영향)

  • Kang, Byung Chul
    • Korean Journal of Social Welfare Studies
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    • v.42 no.2
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    • pp.381-417
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    • 2011
  • The primary goal of this study is to examine the factors that affect how satisfied sexual minorities are with their lives. This study focuses on how sexual minorities perceive social stigma, the social influences involved in its perception, and the effects this perception has. Using stress-coping theory, this study looks at how social stigma, as a perceived stress, affects social support and self-esteem, how the stigma influences the degree to which individuals "come out" in an effort to cope, and the resultant effects of this coping mechanism on life satisfaction. The data used if from a sample of 478 individuals who self identify as gay, lesbian or bisexual. It was collected through an online survey. Using SEM, the quality was evaluated by analyzing the measurement model, and the relationship of the variables included in the theoretical model was verified by analyzing the structural model. The results of this study show that social stigma directly affects the life satisfaction of Korean sexual minorities. It significantly influences the social support they receive(from family and sexual minority peers), and their self-esteem. The degree to which the individual "comes out" is shown to affect life satisfaction as well. In contrast, the mediating effect of heterosexual support is shown to be insignificant. Based on the analyses, practical strategies regarding social stigma, social support, self-esteem, and "coming out" are suggested for sexual minorities. The social stigma should be reduced and society-scaled campaigns promoted in order to improve their level of life satisfaction. In addition, institutional protection should be developed and specialized educational courses on human rights provided which will empower these minorities with self-help mechanisms. Furthermore, issues such as establishing support system and providing a social welfare system for the sexual minority community are discussed.

대순사상의 종교 문화 조화정신

  • 왕쭝위
    • Journal of the Daesoon Academy of Sciences
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    • v.22
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    • pp.87-131
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    • 2014
  • 한국은 백 년 이래로 군사적 침략과 경제적 대변혁을 맞았으며, 또한 종교와 문화적 측면에서 전통의 중흥기와 서학의 유입에 대한 문제를 경험하게 되었다. 이런 점에서 한국의 역사적 경험은 주변 국가의 국민들이 배울 만한 의미가 있다고 생각된다. 이와 연관하여 대순진리회가 역사를 계승하고 창신을 이루어나가는 측면의 문제는 정리해볼 만한 가치가 있다. 대순진리회의 종지는 '음양합덕, 신인조화, 해원상생, 도통진경'이다. 특히 대순진리회는 해원상생 사상으로 조화정신을 집중적으로 잘 나타내고 있다. 대순진리회의 해원은 고대 단주로부터의 원을 푸는 것에서 시작되며, 인류가 근본적으로 여러 세대에 걸친 원한을 풀어야만 행복하고 안락한 시대에 진입할 수 있다는 역사관을 보여주고 있다. 대순진리회가 해원을 푸는 방책으로 제시하는 상생은 당시의 갑오동학혁명이나 역사상 많은 종교에서 원한을 해결하는 방법과 구별되는 것이다. 과거에 있어서는 상극의 방법으로 원한을 해결하여 왔으나, 상극의 방식은 오히려 새로운 원한을 더욱 만들어 낼 수 있기 때문에, 현대에 있어 원한을 제거할 수 있는 방법은 악을 선으로써 대하는 것이라고 한다. 증산 성사 및 그 후학들은 사회의 질서를 새롭게 세우는 문제와 전통사회에서 인간 간의 조화를 방해하고 원한을 용인하는 구습을 개조하고 원을 소멸하는 문제에 주의를 기울였다. 이러한 변혁은 평등의 관념을 나타내고 있다. 증산께서는 전 세계적인 관점에서 민족과 국가 그리고 종교 간의 조화를 실현해야 할 것을 강조하셨다. 당시 동아시아 국가는 매우 폐쇄적인 상황에서 서양 국가의 침략을 받던 시기였는데, 증산 성사께서 미래의 세계는 마땅히 화합을 이루고 서로의 장점을 배우는 세계가 될 것임을 예견하셨다는 것은 그의 위대함을 보여주는 대목이다. 증산의 후천개벽사상 역시 조화의 정신을 나타내고 있다. 후천개벽사상은 전통적 참위를 현대적으로 개조한 것으로 민중을 적극적으로 인도하기 위한 것이다. 다음으로, 증산께서는 각 종교에 대해 관용적인 태도를 표하셨고, 또한 매우 진지한 태도로 타 종교로부터 자신이 주창하는 사상과 관련한 자원을 흡수하셨다. 동양의 전통적인 유불선 삼교를 가장 중요한 종교와 문화형태로 인정하시고, 그 삼교의 내용을 두로 포용하셨으며, 심지어 예수교와 서양문화까지 모두 아우르는 태도를 보여주셨다. 서양의 문화 역시 증산께서 추구하시는 신세계의 한 부분이었기 때문이다. 이러한 사실은 증산께서 당시 세계의 역사적 방향에 대해 통찰하고 있었고 이 통찰 속에서 종교 간의 관계가 조화롭게 되어야 함을 주창했음을 말해 준다. 대순사상에는 민간 무교의 내용 역시 풍부하게 들어있다. 부뚜막신, 사명, 아표신, 마장군, 백의군왕, 황천신 등 민간에서 유행했던 다양한 신령숭배의 내용을 흡수했을 뿐만 아니라, 주문과 부를 태우는 법술로 신명과 관련된 내용을 표현하고 있으며, 칠성과 관우의 신앙까지 수용하고 있다. 또한 증산 성사는 동학과 같은 신종교까지 받아들이셨다. 증산께서는 동학혁명의 비참한 최후를 완화시켰던 위대한 역사적 공적을 이루셨으며, 신종교 운동의 사회적 형태를 변화시켰을 뿐 아니라, 서로 다른 내력을 지닌 교도들간의 관계를 조화롭게 하였다. 이로 볼 때 결국 증산께서 주창한 대순사상은 사람들 간의 충돌과 모순을 소멸시키고, 조화와 상생의 사회 환경을 창조하고자 하는 것이었다고 할 수 있다.

Customer Intangible Value in a Social Network (사회적 네트워크에서의 고객무형가치에 대한 연구)

  • Han, Sangman;Lee, Jieun
    • Asia Marketing Journal
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    • v.10 no.4
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    • pp.99-121
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    • 2009
  • Social networks can be a powerful force in marketing because they provide new ways to market to young generation. Though many studies on evaluation of customer lifetime value have been conducted, it is not clear how to assess the value of members within social networks. The purpose of this study is to evaluate members based on customer intangible value as well as customer lifetime value. Customer network value in terms of the power and influence within a network is analyzed through network structure analysis. Using Cyworld log file data, this study have shown that high percentage of members are very influential in terms of spreading or withholding information even though their CLV is low. It is expected that the findings of this research contribute to understand the interactive behaviors of members within networks and to provide valuable implications on new product launching and customer management strategies to marketers.

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Morphological Characteristics and Material Comparison of Native Orostachys species (Orostachys japonica (Maxim.) A. Berger, Orostachys minuta (Kom.) A. Berger, Orostachys chongsunensis Y. N. Lee) (자생 바위솔(바위솔, 정선바위솔, 좀바위솔)의 형태적 특성과 성분 비교)

  • Jung, J.H.;Park, N.B.
    • Journal of Practical Agriculture & Fisheries Research
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    • v.21 no.2
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    • pp.5-13
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    • 2019
  • Orostachys species grow from anywhere in Korea. This variety, which lives in the harsh areas of the beach and mountains, is known to have as much change as it was isolated. It has been used as a medicine for a long time, and now the flower is beautiful and has been developed for horticulture. As a result of morphological characteristics and component analysis of three Orostachys species, the following results were obtained. 1. Orostachys species showed two types of leaves according to the growing environment. O. japonica (Maxim.) A. Berger and O. minuta (Kom.) A. Berger were lanceolate, and O. chongsunensis Y. N. Lee was obovate. 2. The leaves were all green. However, some of the O. japonica (Maxim.) A. Berger had white powder. Some of the O. minuta (Kom.) A. Berger was green with red spots on the back. O. chongsunensis Y. N. Lee showed strong gray before flowering but weak green when flowering. 3. The thorns of the leaves were O. japonica (Maxim.) A. Berger and O. minuta (Kom.), but O. chongsunensis Y. N. Lee was not. 4. Whether it was a leaf dot or not, there were dots in O. japonica (Maxim.) A. Berger and there were dots on the O. minuta (Kom.) and the O. chongsunensis Y. N. Lee. 5. The flowers were all white, and the stamens were red in O. japonica (Maxim.) A. Berger and O. minuta (Kom.) A. Berger and white in O. chongsunensis Y. N. Lee. 6. It was confirmed that the ingredients in Orostachys species contained kaempferol, quercetin, flavonoid etc., which have high antioxidant activity.