• 한국IT서비스학회:학술대회논문집
• /
• 2007.05a
• /
• pp.141-147
• /
• 2007

오늘날 다양하고 복잡해지는 고객들의 요구를 충족시키기 위해 고객과의 관계를 구축하고 유지하기 위한 고객관계관리(CRM)가 중요해지고 있다. 금융기관에서도 CRM이 중요해짐에 따라 금용 기관의 CRM 패키지 도입 필요성이 높아지고 있다. 본 연구에서는, 금융기관에서 고객관계관리를 위해 CRM 패키지를 도입할 때 고려해야 할 중요한 요소가 무엇인지 알아보고자 한다. 다기준 의사결정 모델 중 계층분석적 의사결정방법인 AHP 기법을 활용하여 요소들의 상대적 중요도와 우선 순위를 조사함으로써 금융기관에서 CRM 패키지를 도입하고자 할 때 가장 중요하게 고려해야 할 요소를 파악하고, 금융기관의 CRM 패키지 도입을 위한 가이드라인을 제시해 본다.

• Journal of Digital Convergence
• /
• v.14 no.9
• /
• pp.229-239
• /
• 2016

The aim of this paper is to extend the TOPSIS(Technique for Order Performance by Similarity to Ideal Solution) to the fuzzy environment for solving the new professor selection problem in a university. In order to achieve the goal, the rating of each candidate and the weight of each criterion are described by linguistic terms which can be expressed in trapezoidal fuzzy numbers. In this paper, a vertex method is proposed to calculate the distance between two trapezoidal fuzzy numbers. According to the concept of the TOPSIS, a closeness coefficient is defined to determine the ranking order of all candidates. This research derived; 1) 4 evaluation criteria(research results, education and research competency, personality, major suitability) for new professor selection, 2) the 5 step procedure of the proposed fuzzy TOPSIS method for the group decision, 3) priorities of 4 candidates in the new professor selection case. The results of this paper will be useful to practical expert who is interested in analyzing fuzzy data and its multi-criteria decision-making tool for personal selection problem in personal management. Finally, the theoretical and practical implications of the findings were discussed and the directions for future research were suggested.

• Journal of Korean Society of Transportation
• /
• v.35 no.3
• /
• pp.183-196
• /
• 2017

In this study, policy evaluation scheme was established to encourage the efficient implementation of EcoMobility which has been expanding gradually all around the world. A total of eight evaluation goals and 22 evaluation items are reviewed and suggested based on the three major evaluation categories of "Basic elements for EcoMobility", "Land use and transport system for EcoMobility", and "Implications and impact of EcoMobility". The results of this study are as follows: the result of AHP analysis which reflects only the hierarchical structure shows a high priority in "Elements for EcoMobility promotion", "Eco-fiendly transport infrastructure", and "Safety in transport". While in result of ANP which considered the elements' dependencies, "Eco-fiendly transport Services", "Welfare in transport", and "Environment by transport" have high weights and importances. In conclusion, this study would be useful to make reasonable judgment based on the analysis results of the two techniques in order to ensure reliability in evaluation of EcoMobility policy. Furthermore we have confirmed appropriate evaluation technique between AHP and ANP which is better to reflect the features of EcoMobility.

• Proceedings of the Korean Institute Of Construction Engineering and Management
• /
• 2004.11a
• /
• pp.476-479
• /
• 2004

In the process of industrialization of our country in 1970's, Korea's housing strategy has focused on housing supply. Rapid completion and supply of apartment house buildings have caused a problem of their early deterioration due to their poor quality. In 1987 Housing Construction Promotion Act, therefore, included new regulations on housing re-construction. In July 2001, other new regulations on remodeling apartment buildings were also included in the Act. Reconstruction and remodeling have been considered to deal with such problems. This study suggests an appraisal criteria if they can select reconstruction or remodeling method in conducting their apartment building project. At first, evaluation items should be selected by the criteria of function31ity and economical efficiency. Second, the selected item is screened by AHP and multi-criteria decision-making methods. The result of study shows that the owners of apartment units will be able to select reasonable alternatives through the suggested appraisal method

• International Journal of Highway Engineering
• /
• v.8 no.4 s.30
• /
• pp.145-157
• /
• 2006

Generally, the method of the policy analysis has been used for making a policy decision of the development project of the road through the expert interview based on AHP. According to introducing PI, the study of the method of the integrating process for various opinion of the related groups is required. On this study I evaluate what is a difference between the results of integrated process and the AHP analysis on what is major considering factor in decision-making process. From the analysis, each evaluate factor is in level of significance by ANOVA. First, there is a significance level difference between Group A, C and Group B Second, there is also a significance level difference on the result of AHP analysis for each group in order to evaluate by integrated method. Finally, the method of AHP analysis which considers priority factor is expected as to be useful tool on decision-making of various group.

• KSCE Journal of Civil and Environmental Engineering Research
• /
• v.43 no.3
• /
• pp.381-395
• /
• 2023

This paper presents a GIS-based site suitability analysis for a smart hydrogen energy plant in the Gangwon-Do region, South Korea. A GIS-based multi-criteria decision analysis (MCDA) was implemented in this study to identify the most suitable sites for the development of smart hydrogen energy plants. The study utilizes various spatial data layers, including hydrogen generation potential and climatic conditions, environmental and topographic conditions, and natural catastrophic conditions, to evaluate the suitability of potential sites for the hydrogen energy plant. The spatial data layers were then used to rank and prioritize the sites based on suitability. The findings revealed that 4.26% of the study area, or 712.14 km², was suitable for constructing smart hydrogen energy plants. Some regions of Cheorwon-gun, Chuncheon-si, Wonju-si, Yanggu-gun, Gangneung-si, Hoengseong-gun, and near the coastal region along the east coast were found to be suitable for solar and wind energy utilization. The proposed MCDA provides a valuable tool for decision-makers and stakeholders to make informed decisions on the location of smart hydrogen energy plants and supports the transition to a sustainable and low-carbon energy system. Decision-makers can use the results of this study to select suitable sites for constructing smart hydrogen energy plants.

• Proceedings of the Korea Society for Industrial Systems Conference
• /
• 2009.05a
• /
• pp.114-119
• /
• 2009

본 논문에서는 수량화 방법과 AHP(Analytic Hierarchy Process) 기법을 사용하여 산사태 발생에 대한 통계적 예측모형을 구축하는데 목적이 있다. 수량화(Quantification) 방법은 질적변수에 수량을 부여하는 통계적 방법으로, 기 조사된 자료에 기반하여 분석을 수행하는 방법이다. 본 논문에서는 서구의 다변량분석 기법인 정준상관분석의 결과를 토대로 수량화 과정을 구체적으로 제안한다. 데이터에 기반한 수량화 방법과는 달리 AHP(Analytic Hierarchy Process) 기법은 일종의 다기준 의사결정을 위해 사용되는 기법으로, 설문자료에 기반한 분석법이다. 실제자료에 대한 분석으로 산사태 발생여부를 측정한 자료(한국지질자원연구원 제공)와 전문가 설문을 통해 수집된 자료를 이용하였다. 이들 자료에 대해 수량화 분석과 AHP분석을 통해 산사태 발생여부를 예측할 수 있는 두 종류의 평가표와 함께 로지스틱 회귀를 통한 통계적 예측모형을 개발하였으며, 두 모형간의 성능비교와 안정성 평가를 수행하였다.

• The Journal of The Korea Institute of Intelligent Transport Systems
• /
• v.13 no.6
• /
• pp.10-24
• /
• 2014

In-vehicle warning information systems(IWIS) is an effective countermeasure for preventing traffic crashes. It provides drivers with warnng messages about upcoming hazards to draw proper evasive maneuvering. This study developed a methodology for evaluating the effectiveness of IWIS based on an integrated index to identify driver's responsive behavior. The proposed index consists of characteristics of longitudinal and lateral behavior of vehicle maneuverings. Also, a method to assign mixed-weights in the context of multi-criteria decision making framework was adopted to develop the evaluation method. It is expected that the outcome of this study is useful in designing more effective in-vehicle warning information systems.

• Transactions of the Korean hydrogen and new energy society
• /
• v.20 no.1
• /
• pp.22-30
• /
• 2009

Energy environment has been changing rapidly such as the fluctuation of oil prices and the effect on UNFCCC. Oil price change affects Korea's economy heavily due to her poor natural resources and large dependence of consumed energy resources. Korea takes the 4th place of importing the crude oil and 9th place in $CO_2$ emissions with the 1st place of $CO_2$ emissions increasing rate. Considering the current statue of Korea including oil price change and UNFCCC, Korea will be expected to be the Annex I nation due to Korean energy environments and the quantity of $CO_2$ emission. Energy technology development is a crucial key to cope with Korea's national energy security and environments. In this study, we establish the framework, which allocates the relative weights of assessment criteria and sub-criteria, for assessing and selecting R&D programs of energy technologies strategically. We integrated fuzzy theory and analytic hierarchy process (AHP) approach since the fuzzy AHP approach reflects the vagueness of human thoughts and perception effectively as making pairwise comparisons of criteria and alternatives. The fundamental data of this research results will support R&D planning phase for policy-makers and the production of well focused R&D outcomes.

• International Journal of Highway Engineering
• /
• v.7 no.4 s.26
• /
• pp.21-30
• /
• 2005

Traffic volume data have been used for the plan, the design, and the operation of highway. Since 1955, traffic survey has been nation- widely carried out at national highway and the regular survey in national highway has been conducted at the intersections of highways. However, it is critical issue to select the priority of the regular survey because it is almost impossible to conduct regular survey at all intersections of national highways. In this study, MCDM(Multiple Criteria Decision Making) using AHP(Analytic Hierarchy Process) was applied to decide the priority of the regular survey. The following standard variables for determining the priority was selected the highway plan variables[AADT, VKT, Peak Hourly Volume, Location of highway from Urban], the highway design variables[Volume(pcu), Directional Traffic Volume, Heavy Vehicle Rate], and the highway operation variables[Speed, Density, V/C]. The standard variables were quantified and normalized. Using the Eigen vector method, the weighted values of each hierarchy based on the pair-wise comparison values from the questionnaire survey were calculated. The selection of the priority of regular survey was dependent on the size of the product of the weighted values for each hierarchy and the normalized values for the standard variables. Finally, the priority of regular survey of the intersections of national highways was determined according to the order in the size of the product of two values.