• The Journal of the Korea Contents Association
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• v.21 no.5
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• pp.668-680
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• 2021

Recently, measures for successful settlement and sustainability of social enterprises have become an important topic. Accordingly, researches related to social enterprises are increasing, but studies measuring sustainability are still insufficient. In this study, in order to seek the sustainability and development of social enterprises in the field of literature and arts, a theoretical model for the sustainability of social enterprises in the field of culture and arts was presented. To this end, interviews were conducted with social enterprises in the field of culture and arts, and the results were analyzed to derive the concept and categorization of sustainability of social enterprises in the field of culture and arts. In addition, the integration between the derived categories is illustrated. For a social enterprise in the field of culture and arts to be sustainable, differentiated culture and arts services are important, and each company must constantly strive for its mission and vision, and a differentiated branding strategy unique to companies is required. This research is expected to lay the foundation for empirical research on social enterprises in the culture and arts sector as data for entrepreneurs and prospective entrepreneurs who run social enterprises in the field of culture and arts.

• The Journal of Society for e-Business Studies
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• v.18 no.3
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• pp.93-105
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• 2013

Much Interest has focused on social network services such as Facebook and Twitter. Previous research conducted on social network often emphasized the architecture of the social network that is the existence of path between any objects on network and the centrality of the object in the network. However, studies on the semantic association in the network are rare. Studies on searching semantic associations between entities are necessary for future business enhancements. In this research, the ontology based social network analysis is performed. A new method to search and rank relation sequences that consist of several relations between entities is proposed. In addition, several heuristics to measure the strength of the relation sequences are proposed. To evaluate the proposed method, an experiment was performed. A group of social relationships among the university and organizations are constructed. Some social connections are searched using the proposed ranking method. The proposed method is expected to be used to search the association among entities in ontology based knowledge base.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.5
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• pp.106-116
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• 2018

Recently, the role of the contact center for business-to-consumer (B2C) operations is becoming more and more important as the customer contact point. In particular, an Internet Protocol (IP)-based contact center system is made up of a complicated information system in order to accommodate various customer channels, in addition to the telephone, and to respond in real time. However, until now, evaluations of contact centers have focused on customer service-based research from inbound contact centers. We used the contact center as a measure of performance, focusing on indicators that have traditionally influenced customer satisfaction, such as response rates and service levels. There is insufficient research on the characteristics of the services that a contact center should have and on the evaluation models for information systems. The role of information systems is becoming important as the latest contact center, which has moved from the TDM-driven digital phone system center to the IP-based contact center, accommodates a variety of digital channels other than voice phones. In particular, as offline branches decrease due to the development of the Internet and mobile phones, non-facing responses to customers are important, so the contact center has influenced the enterprise. Therefore, we developed an evaluation model not only in terms of customer service, but also from information system and business aspects, using the AHP and verifying the evaluation model through empirical cases. In particular, content analysis was used to ensure objectivity of AHP evaluation items.

• Journal of KIISE:Software and Applications
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• v.36 no.1
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• pp.1-9
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• 2009

In heterogeneous and distributed computing environments, with an increasing number of Web services providing similar functionalities, the reliability of Web services is a critical decision factor. To fulfill the open business model such as cooperation among enterprises, several Web services can be composed into the upper level business transaction. In Web services composition, the reliability of services is more and more critical. Though each unit Web service can be reliable, the reliability of the composed service is not guaranteed. Thus a way to efficiently assess and select composed Web services is needed. In this paper, we define new metrics for measuring the trust value of Web services, and propose an evaluation method to predict the trustworthy degree of the composed services based on the metrics. We also define a conceptual framework to support optimal Web services selection based on the proposed trust evaluation method. By selecting using the quantitative measurement rather than intuitive selection of the service user, it allows the service users to select the high reliable service meeting their quality requirements well.

• The Journal of Information Technology
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• v.7 no.1
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• pp.69-86
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• 2004

In this paper, a conceptual framework describing the dynamics of click and mortar businesses is provided. It directs our attention to the many potential sources of synergy that are available to firms that choose to integrate e-commerce with their existing traditional forms of business. It further emphasizes the many actions that firms can take to minimize channel conflicts and help achieve the benefits of synergy. Finally, it describes four categories of synergy-related benefits from the integration of e-commerce with traditional businesses, including potential cost saving, gains due to enhanced differentiation, improved trust, and potential extensions into new markets. The utility of the framework was demonstrated using the case of an electronics retailer that has chosen to tightly integrate its large chain of retail stores with its Web-based electronic store. The framework was also used to develop a series of propositions that can guide future empirical research. The discussion points to the need to develop new types of metrics to better judge the contributions of e-commerce channels, and provides some guidance for future empirical research that can test whether, and under what conditions, integrated click and mortar business models work well. Thus, the purpose of this study is to present the combining physical and virtual presence in e-commerce.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.379-384
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• 2007

USN (Ubiquitous Sensor Network)의 인프라 기술은 여러 센서를 이용하여 사용자의 요구사항을 처리 및 동작하는 지능화된 상호운용성 네트워크로서, 유비쿼터스 환경에서의 다양한 서비스를 창출하고 실생활에 적용할 수 있는 기술로 정착하고 있다. 설치의 간편성, 저전력, 저가격, 확장성, 내장성의 특정을 가지고 있는 USN은 많은 센서들의 이질적인 데이터와 사용자를 위한 다양한 멀티미디어 정보 그리고, 장치간의 상호운용을 위한 제어 정보 등이 포함되며, 산업분야에서는 RFID의 기술과 함께 기존 기업의 ERP, CRM, SCM 등 애플리케이션과의 호환성 확보를 통해 활용될 수 있다. 본 논문에서는, USN 을 비즈니스 서비스 모델에 적용하여 SCM 상에서의 프로세스 모델링 연구를 하였다. 유비쿼터스 컴퓨팅 기술을 SCM 에 적용하는 u-SCM을 공급단계에서 시작하여 소비자관리 및 분석의 프로세스로 모델링 및 구축하였다. 부품공급/조달물류관리, 생산관리, 재고/유통/발주관리, 소비자 관리 및 분석 프로세스를, 소규모 센서의 서비스 환경 탑재 및 감지, 위치 측정 등의 감지 센서들을 이용한 센서 노드(node)의 정보 습득, 무선 센서 네트워크 통신을 이용한 추출된 감지 정보 통신, USN 서버의 관리 및 정보의 저장과 분석 등으로 USN 기술을 이용한 u-SCM 의 관리 운영의 프로세스 모델로 제안하였다.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.19 no.1
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• pp.55-73
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• 2024

Unicorn companies are attracting attention around the world as they are recognized for their high corporate value in a short period of time as an innovative business models. Their growth process presents good lessons for the startup ecosystem and have a positive impact on national economic development and job creation. However, previous studies related to unicorn companies are focused on 'event studies' and 'case studies' such as characteristics of founders, environmental factors, business models and success/failure cases of companies already recognized as unicorns rather than a multifaceted approach. The occurrence of unicorn companies and Macroscopic analysis of related factors is lacking. Against this background, this study are considering the characteristics of unicorns examined through previous research and the current status unicorns with a high proportion of technology companies, the purpose was to analyze the impact of the country's technological competitiveness, such as 'technology human resource index', 'R&D index', and 'technology infrastructure index', on the increase in unicorn companies. For statistical analysis, data published by various international organizations, the Bank of Korea, and Statistics Korea from 2017 to 2020 and unicorn company data compiled by CB Insights were used as panel data for 44 countries to be tested by multiple regression analysis. As a result of the study, it was confirmed that the number of science majors had a positive (+) effect on the increase of unicorn companies in the case of technology human resource index, and in the case of R&D index, the total amount of R&D investment had a positive (+) effect on the increase of unicorn companies, while the number of Triad Patents Families and the number of scientific and technological papers published had a negative (-) effect on the increase of unicorn companies. Finally, in the case of technology infrastructure index, it was confirmed that the number of the world's 500th-ranked universities had a positive (+) effect on the increase of unicorn companies. This study is the first to reveal the causal relationship between national technological competitiveness and unicorn company growth based on country-specific and time-series empirical data, which were insufficiently covered in previous studies. and compared to the UN's ranking of the global industrial competitiveness index and the OECD's total R&D investment by country, Korea is considered to have technological and growth potential, while the number of unicorn companies driving growth as leaders of the innovative economy is relatively small, so the research results can be used when establishing policies to discover and foster unicorn companies in the future.

• Journal of Internet Computing and Services
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• v.13 no.1
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• pp.83-98
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• 2012

Recently Web services and SOA(Service Oriented Architecture) is widely used for an effective integration way of distributed applications. The service choreography is a way of service compositions to define workflows and the message exchange protocols among several partner ser-vices in the B2B business process environment. It defines the overall business process from a global perspective. However, it must be transformed into some kind of the executable form to implement service compositions, because it does not support an execution mechanism but is a de-clarative form. Therefore, the transformed executable model must be validated with the original choreography model to guarantee behavior equivalence. In this paper, we propose the conformity assessment with respect to service compositions method between the choreography model and the transformed executable model. And we suggest the test method to show behavior equivalence between them from a viewpoint of the dynamic execution.

• Journal of Digital Convergence
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• v.16 no.9
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• pp.375-381
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• 2018

The purpose of this study is to propose and spread the effective direction of collaboration among domestic and external industries. To this end, it chose to study cases in which domestic and foreign companies achieved high value through collaboration. Studies have shown that businesses are also working increasingly to realize shared values as people are increasingly interested in the shared economy. Based on these results, we proposed collaboration with IKEA, a practical furniture brand, and Airbnb, a shared accommodation platform service. Through collaboration, the two companies were able to share their current limitations, and the result was that their social image could be enhanced through the realization of shared economic values. Based on this research in the future, we hope that not only IKEA and Airbnb, but also companies will be able to collaborate to create the value of promoting shared economies.

• Journal of the Korean Data and Information Science Society
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• v.20 no.1
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• pp.25-37
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• 2009

Recently, according to the epoch-making advancement of the Internet technique, internet using is widely expanded to the social whole not only until quantitative growth but also until qualitative growth. This research is aimed to offer plan about segmentation strategy which could be applied to business strategic establishment and the academic research, and information about solution method. In this paper, we compared similarity among purchasing products by using statistical methods such as positioning and correspondence analysis, and we tried to design predictive model for segmentation of existing customer. In conclusion, we have objective that enterprises create a benefit from the stabilized customer and customers have a benefit from enterprises by providing marketing promotion which fits the property of each person.