• Title/Summary/Keyword: 글자

Search Result 646, Processing Time 0.023 seconds

A Study on Kiosk Satisfaction Level Improvement: Focusing on Kano, Timko, and PCSI Methodology (키오스크 소비자의 만족수준 연구: Kano, Timko, PCSI 방법론을 중심으로)

  • Choi, Jaehoon;Kim, Pansoo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.17 no.4
    • /
    • pp.193-204
    • /
    • 2022
  • This study analyzed the degree of influence of measurement and improvement of customer satisfaction level targeting kiosk users. In modern times, due to the development of technology and the improvement of the online environment, the probability that simple labor tasks will disappear after 10 years is close to 90%. Even in domestic research, it is predicted that 'simple labor jobs' will disappear due to the influence of advanced technology with a probability of about 36%. there is. In particular, as the demand for non-face-to-face services increases due to the Corona 19 virus, which is recently spreading globally, the trend of introducing kiosks has accelerated, and the global market will grow to 83.5 billion won in 2021, showing an average annual growth rate of 8.9%. there is. However, due to the unmanned nature of these kiosks, some consumers still have difficulties in using them, and consumers who are not familiar with the use of these technologies have a negative attitude towards service co-producers due to rejection of non-face-to-face services and anxiety about service errors. Lack of understanding leads to role conflicts between sales clerks and consumers, or inequality is being created in terms of service provision and generations accustomed to using technology. In addition, since kiosk is a representative technology-based self-service industry, if the user feels uncomfortable or requires additional labor, the overall service value decreases and the growth of the kiosk industry itself can be suppressed. It is important. Therefore, interviews were conducted on the main points of direct use with actual users centered on display color scheme, text size, device design, device size, internal UI (interface), amount of information, recognition sensor (barcode, NFC, etc.), Display brightness, self-event, and reaction speed items were extracted. Afterwards, using the questionnaire, the Kano model quality attribute classification of each expected evaluation item was carried out, and Timko's customer satisfaction coefficient, which can be calculated with accurate numerical values The PCSI Index analysis was additionally performed to determine the improvement priorities by finally classifying the improvement impact of the kiosk expected evaluation items through research. As a result, the impact of improvement appears in the order of internal UI (interface), text size, recognition sensor (barcode, NFC, etc.), reaction speed, self-event, display brightness, amount of information, device size, device design, and display color scheme. Through this, we intend to contribute to a comprehensive comparison of kiosk-based research in each field and to set the direction for improvement in the venture industry.

The way to make training data for deep learning model to recognize keywords in product catalog image at E-commerce (온라인 쇼핑몰에서 상품 설명 이미지 내의 키워드 인식을 위한 딥러닝 훈련 데이터 자동 생성 방안)

  • Kim, Kitae;Oh, Wonseok;Lim, Geunwon;Cha, Eunwoo;Shin, Minyoung;Kim, Jongwoo
    • Journal of Intelligence and Information Systems
    • /
    • v.24 no.1
    • /
    • pp.1-23
    • /
    • 2018
  • From the 21st century, various high-quality services have come up with the growth of the internet or 'Information and Communication Technologies'. Especially, the scale of E-commerce industry in which Amazon and E-bay are standing out is exploding in a large way. As E-commerce grows, Customers could get what they want to buy easily while comparing various products because more products have been registered at online shopping malls. However, a problem has arisen with the growth of E-commerce. As too many products have been registered, it has become difficult for customers to search what they really need in the flood of products. When customers search for desired products with a generalized keyword, too many products have come out as a result. On the contrary, few products have been searched if customers type in details of products because concrete product-attributes have been registered rarely. In this situation, recognizing texts in images automatically with a machine can be a solution. Because bulk of product details are written in catalogs as image format, most of product information are not searched with text inputs in the current text-based searching system. It means if information in images can be converted to text format, customers can search products with product-details, which make them shop more conveniently. There are various existing OCR(Optical Character Recognition) programs which can recognize texts in images. But existing OCR programs are hard to be applied to catalog because they have problems in recognizing texts in certain circumstances, like texts are not big enough or fonts are not consistent. Therefore, this research suggests the way to recognize keywords in catalog with the Deep Learning algorithm which is state of the art in image-recognition area from 2010s. Single Shot Multibox Detector(SSD), which is a credited model for object-detection performance, can be used with structures re-designed to take into account the difference of text from object. But there is an issue that SSD model needs a lot of labeled-train data to be trained, because of the characteristic of deep learning algorithms, that it should be trained by supervised-learning. To collect data, we can try labelling location and classification information to texts in catalog manually. But if data are collected manually, many problems would come up. Some keywords would be missed because human can make mistakes while labelling train data. And it becomes too time-consuming to collect train data considering the scale of data needed or costly if a lot of workers are hired to shorten the time. Furthermore, if some specific keywords are needed to be trained, searching images that have the words would be difficult, as well. To solve the data issue, this research developed a program which create train data automatically. This program can make images which have various keywords and pictures like catalog and save location-information of keywords at the same time. With this program, not only data can be collected efficiently, but also the performance of SSD model becomes better. The SSD model recorded 81.99% of recognition rate with 20,000 data created by the program. Moreover, this research had an efficiency test of SSD model according to data differences to analyze what feature of data exert influence upon the performance of recognizing texts in images. As a result, it is figured out that the number of labeled keywords, the addition of overlapped keyword label, the existence of keywords that is not labeled, the spaces among keywords and the differences of background images are related to the performance of SSD model. This test can lead performance improvement of SSD model or other text-recognizing machine based on deep learning algorithm with high-quality data. SSD model which is re-designed to recognize texts in images and the program developed for creating train data are expected to contribute to improvement of searching system in E-commerce. Suppliers can put less time to register keywords for products and customers can search products with product-details which is written on the catalog.

Damping Ratios for Seismic Design of SC Structures (SC구조의 내진설계를 위한 감쇠비)

  • Lee, Seung-Joon;Kim, Won-Ki
    • Journal of Korean Society of Steel Construction
    • /
    • v.22 no.5
    • /
    • pp.487-496
    • /
    • 2010
  • The structural damping ratios for seismic design of nuclear power plant structures are specified in Regulatory guide 1.61 of the United States NRC for RC structures of 4%(OBE) and 7%(SSE), and for steel structures of 3%(OBE) and 4%(SSE), but not for steel-plate concrete (SC) structures that have been developed recently. The objective of this study is to investigate the damping ratios of SC structures by identifying the relative differences in the damping ratios between RC and SC structures. An experimental study was performed on four specimens, RC-S, RC-M, SC-S and SC-M, where S stands for shear-governed and M for moment-governed. The conducted method was free vibration testing by rupturing a brittle steel plate that linked the actuator and the mass center. The test results were analyzed to determine fundamental frequencies and damping ratios at various load levels. By examining the relative differences in damping ratios of four specimens, it is proposed for SC structures to use the same damping ratio of 4% as RC one at OBE, but 1% less damping ratio than RC one resulting in 6% at SSE.

Spatiotemporal Removal of Text in Image Sequences (비디오 영상에서 시공간적 문자영역 제거방법)

  • Lee, Chang-Woo;Kang, Hyun;Jung, Kee-Chul;Kim, Hang-Joon
    • Journal of the Institute of Electronics Engineers of Korea CI
    • /
    • v.41 no.2
    • /
    • pp.113-130
    • /
    • 2004
  • Most multimedia data contain text to emphasize the meaning of the data, to present additional explanations about the situation, or to translate different languages. But, the left makes it difficult to reuse the images, and distorts not only the original images but also their meanings. Accordingly, this paper proposes a support vector machines (SVMs) and spatiotemporal restoration-based approach for automatic text detection and removal in video sequences. Given two consecutive frames, first, text regions in the current frame are detected by an SVM-based texture classifier Second, two stages are performed for the restoration of the regions occluded by the detected text regions: temporal restoration in consecutive frames and spatial restoration in the current frame. Utilizing text motion and background difference, an input video sequence is classified and a different temporal restoration scheme is applied to the sequence. Such a combination of temporal restoration and spatial restoration shows great potential for automatic detection and removal of objects of interest in various kinds of video sequences, and is applicable to many applications such as translation of captions and replacement of indirect advertisements in videos.

Relevancy between Aliases of Eight Provinces and Topographical Features during the Chosun Dynasty (′조선 8도′의 별칭과 지형의 관련성)

  • 범선규
    • Journal of the Korean Geographical Society
    • /
    • v.38 no.5
    • /
    • pp.686-700
    • /
    • 2003
  • In Korea, aside from their official administrative names, aliases of each province or some regions are widely used not only today but also during the Joseon period when the provincial system as local administrative system was firmly implemented. Of aliases, the most representative were Giho, Gwandong, Hoseo, Haeseo, Honam, Yaeongnam, Gwanseo, and Gwanbuk representing the eight provinces (precisely, Gyeonggi and seven provinces) of Chosun Dynasty, as well as Yeongdong and Yeongseo that represent the east and the west of Gangwon-do. These aliases are mostly based on topographical features and physiographical elements, and compared to the official names of eight provinces which depended solely on city names. Of aliases, some appeared in literature during 13-l4th centuries, and all provincial aliases seem to have been widely used after the late 15th century. Aliases continued to be used for 500 to over 700 years. Aliases of eight provinces, geographically, played not lesser role than their official names. Aliases of the eight provinces and regions during the Chosun Dynasty that have been handed down are considered as holding their places' cultural and historical backgrounds, and have become important enough to be accepted as a unit of geographical regional division. The origin and meaning of aliases of each province have been partially disclosed to the geographical circle and the general public. However, the details should be reviewed. First of all, Gwan in Gwanbuk, Gwanseo and Gwandong, as well as Yeong in Yeongnam, Yeongdong and Yeongseo, are each considered as meaning Sobaek Mountain Range and Taebaek Mountain Range with many borderline areas (borders) and military strategic hubs. Also, Ho in Honam, Hoseo, and Giho, are considered as based on the Geum River and Eurimji, and Haeseo are considered as meaning the west of the Gyeonggi Bay, and having relevancy with the first letters of Haeju and Seoha (Pungcheon).

A Study on Current State of Web Content Accessibility on General Hospital Websites in Korea (국내 종합병원의 웹 접근성 실태에 관한 연구)

  • Kim, Yong-Seob;Oh, Kun-Seok
    • Journal of Internet Computing and Services
    • /
    • v.11 no.3
    • /
    • pp.87-103
    • /
    • 2010
  • In the study, we introduce the trend in domestic and foreign web accessibility, as well as the legal system that ensures web accessibility. Based on Korean Web Content Accessibility Guidelines (KWCAG)1.0, we investigated the web content accessibility of 80 tertiary health-care hospitals and general hospitals in Korea. We evaluated accessibility by combining accessibility-based criteria (ABC) with usability-based criteria (UBC). ABC was limited to an alternative text for Guideline 1, using a small number of frames and keyboard accessibility for Guideline 2. UBC checked the voice service (TTS), resizing text, providing multi-lingual websites, and disclosing web accessibility policy. KADO-WAH2.0 was used for representing the compliance rate. The evaluation result was a considerable improvement from previous results, even though the rate of compliance with web accessibility was generally insufficient. There was a significant difference between those medical centers which did and did not comply with web accessibility. Incidentally, many hospitals were found to have attempted to confront and come to terms with web accessibility. In future, the following factors are advisable for medical centers with publicity or public interest: they must employ active and aggressive promotion of establishment of independent accessibility guidelines to secure web accessibility, they should effect an improvement of the realization of web accessibility, there can be constant education and promotion, and there can be an institutional supplementation, as well as others.

The Development of Real-time Video Associated Data Service System for T-DMB (T-DMB 실시간 비디오 부가데이터 서비스 시스템 개발)

  • Kim Sang-Hun;Kwak Chun-Sub;Kim Man-Sik
    • Journal of Broadcast Engineering
    • /
    • v.10 no.4 s.29
    • /
    • pp.474-487
    • /
    • 2005
  • T-DMB (Terrestrial-Digital Multimedia Broadcasting) adopted MPEG-4 BIFS (Binary Format for Scene) Core2D scene description profile and graphics profile as the standard of video associated data service. By using BIFS, we can support to overlay objects, i.e. text, stationary image, circle, polygon, etc., on the main display of receiving end according to the properties designated in broadcasting side and to make clickable buttons and website links on desired objects. Therefore, a variety of interactive data services can be served by BIFS. In this paper, we implement real-time video associated data service system far T-DMB. Our developing system places emphasis on real-time data service by user operation and on inter-working and stability with our previously developed video encoder. Our system consists of BIFS Real-time System, Automatic Stream Control System and Receiving Monitoring System. Basic functions of our system are designed to reflect T-DMB programs and characteristics of program production environment as a top priority. Our developed system was used in BIFS trial service via KBS T-DMB, it is supposed to be used in T-DMB main service after improvement process such as intensifying system stability.

The Effects of Aging on Retrieval of Phonological Knowledge in Korean: The Tip-of-the-Tongue Phenomenon in Young and Older Adults (한국어 음운 정보 산출에서 노화의 영향: 청년과 노인의 설단현상)

  • Park, Jiyoon;Lee, Ko Eun;Lee, Hye-Won
    • Korean Journal of Cognitive Science
    • /
    • v.24 no.2
    • /
    • pp.111-132
    • /
    • 2013
  • Previous research has shown that aging asymmetrically affects various functions in language. It is known that older adults show deficits in language production compared to young adults, while the performance in semantic processing is similar between older and young adults. The tip-of-the-tongue (TOT) phenomenon effectively reflects failure in retrieval of phonological knowledge. Older adults report TOTs more often than young adults and the cause of this phenomenon has been explained by two frameworks: the 'blocking hypothesis' and 'transmission deficit hypothesis'. This study examines the effect of aging on the retrival of phonological knowledge by inducing TOTs in the laboratory. Two variables were manipulated: age and word category. Participants were young and older adults, and stimuli was selected from 5 categories of words. After the participants read a definition about a target word, they reported three conditions: 'know', 'don't know', 'TOT'. The results were as follows: First, the older adults reported TOTs more often than the young adults. Second, TOTs occurred more in proper nouns such as names of persons and places. Third, in the category that TOTs occurred more often, there was a bigger age difference. Fourth, older adults reported fewer alternative words during TOT than young adults. Fifth, participants tended to report the partial information during TOT in characters. These results show the age-related difficulty in the retrieval of phonological knowledge in Korean. It is explained by the transmission deficit hypothesis and the characteristics of Korean orthography and phonology.

  • PDF

Space Structure Character of Hangeul Typography (한글 타이포그래피의 공간 구조적 특성)

  • Kim, Young-Kook;Park, Seong-Hyeon
    • The Journal of the Korea Contents Association
    • /
    • v.8 no.3
    • /
    • pp.86-96
    • /
    • 2008
  • General development basis of letter system is recognized by formative value in terms of its function and structure. principle of clustered writing is the most significant feature of Hangeul typography as considered that it is based on function and formativeness. Thus, not only by changes with its form but also by its characteristic syllable combination, space structure is made as consonants and vowels are combined in single letter, then the combination develop into word, sentence, paragraph to make second, third space structure character. This character has significant impact on readability that is core function of typography. With this property, space structure character is regarded as very important component of Hangeul typography. First, space structure character of Hangeul typography is reviewed by relating it to visual perception of gestalt psychology and compared square-framed letter and framed latter By applying square-framed letter and framed latter in same sentence, legibility and readability were studied. Researcher has found that space structure character of Hangeul typography has significant impact on its function, and in terms of future design, it is very critical not only for design but also for communication environment as space structure formativeness of Hangeul typography interact with communication that is basic concept.

Preference and Readability of Hangul Fonts in the Presbyopic Age (노안 연령에서 한글서체의 선호도와 가독성 평가)

  • Jeung, Shinhae;Son, Jeong-Sik;Hwang, Hae-Young;Kim, Seong Kun;Yu, Dong-Sik
    • Journal of Korean Ophthalmic Optics Society
    • /
    • v.18 no.2
    • /
    • pp.149-156
    • /
    • 2013
  • Purpose: The aim of this study was to determine a suitable type and size of Hangul fonts for printed materials in the presbyopic age. Methods: Based on the most common Hangul fonts used today, three types of fonts were used Hamchrombatang, Sinmoonmyungjo and Sinmyungjo at small font sizes in the range 9-11 point (pt). Subjects were 101 volunteers aged 41 through 85 years. Near visual acuity (VA) was corrected to read VA 0.5 at 40 cm after distance correction. The subjects were asked to read words containing 88 characters in 10 pt after a question about preference. Readability was assessed by reading rate that was calculated as the number of words read correctly in one minute (words per minute, wpm). Results: The most preferred font type was Simmyungjo at small font sizes. Although preferred font sizes were different in each font type, Sinmyungjo was generally preferred at 10 pt more than other fonts. Hamchrombatang and Sinmyungjo were read significantly faster than Sinmoonmyungjo. There was a weak negative relationship between readability and age in Sinmyungjo. In comparing between the top 10% and the bottom 10% group sorted by reading rate, the top group showed lower average age and addition than the bottom group, however there were no significant differences in reading rate among the fonts. Conclusions: Although increasing age tends to be low in readability for Sinmyungjo, in the light of preferred font and readability, it is recommended to use a 10 pt Sinmyungjo font in printed materials for the presbyopic age.