• Title/Summary/Keyword: 관계단절비용

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The Effects of Contact Intensity and Relationship Termination Cost as Mediators of Long-Term Relational Retention -Focusing on Relationship between Fashion Retail Store and Customer- (장기적 관계유지의 매개변인으로서 접촉강도와 관계단절비용의 효과 -패션점포와 고객간의 관계를 중심으로-)

  • Ju, Seong-Rae;Chung, Myung-Sun
    • Journal of the Korean Society of Clothing and Textiles
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    • v.31 no.7
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    • pp.1107-1118
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    • 2007
  • Relationship marketing research has traditionally focused on the relationship among customer satisfaction, trust, and customer commitment, while assuming that the causal relationship of customer $satisfaction{\rightarrow}trust{\rightarrow}commitment$ is well understand. However, recently many scholars argue that customer satisfaction, trust, commitment can not explain long-term orientation fully, and suggest the need for more extensive researches investigating the determinants of long-term relational retention. The purpose of this study was to explained the relationship development process through the mediation effect of contact intensity and relationship termination cost between customer satisfaction and trust, and between trust and commitment, and an analysis the causal relationship among these variables. The results were as follows. First, the customer satisfaction had both direct and indirect effects on trust mediated by contact intensity. Second, the trust had both direct and indirect effects on commitment mediated by relationship termination cost. Third, the commitment influenced long-term orientation. Finally, the empirical results confirmed that the model add to the concept of mediation with contact intensity and relationship termination cost plays a strong, central role in explaining relationship development process between customer and fashion retail stores.

A Study on the Relationship Dissolution between Fashion Product Consumers and Stores (패션상품 소비자의 점포 관계단절에 관한 연구)

  • Kim, Eun-Sook;Lee, Sun-Jae
    • Journal of the Korean Society of Clothing and Textiles
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    • v.33 no.3
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    • pp.366-378
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    • 2009
  • The purpose of this study was to understand fashion product consumers' relationship dissolution by considering the characteristics of customer behavior and examining the connection between the main variables. The survey was conducted on 623 women over 20 years old who had experienced relationship dissolution or problems with regular fashion stores in the areas of Seoul and Kyungki in September 2005. The SPSS 12.0 package and Amos program were used to analyze the data. The results of this study were as follows: First, service recovery justice of a fashion store, interactional justice, distributive justice, and procedural justice had effects on encounter satisfaction. Furthermore, encounter satisfaction influenced relationship dissolution behavior, voice, exit, loyalty, neglect via overall satisfaction. Second, there were differences in relationship dissolution behavior according to consumer loyalty and switching costs.

A Study on Material Requirement Planning by Integrating Schedule and Cost (비용$\cdot$일정 통합관리를 이용한 자원소요계획에 관한 연구)

  • Song Young-Woong;Choi Yoon-Ki
    • Korean Journal of Construction Engineering and Management
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    • v.4 no.1 s.13
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    • pp.106-113
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    • 2003
  • In this study, The matrix method was used with common category concept according to the construction project control system. For the purpose of systematic resource management planning, it should be established on accomplished EVM data for clearing the ordering point according to the attribute procurement analysis. Resource management was presented by connecting the material requirement calculation method and the attribute of procurement method based on the EVM, suggested through analyzing process-data modeling using integrated schedule, cost and material.

An Empirical Study on Factors Influencing a Consumer's Switching Behavioral Intention in the Internet Shopping Mall Environment (인터넷 쇼핑몰에서 고객 전환의도에 영향을 미치는 요인에 관한 연구)

  • Kim, Jong Uk;Park, Seong-Taek
    • Journal of Digital Convergence
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    • v.11 no.1
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    • pp.199-209
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    • 2013
  • This study empirically investigates how the switching barriers influence the consumer's perceived intention to change his or her current favorite internet shopping mall. Drawing from switching cost theory, variables pertaining to trust, shopping mall service quality, product price, web page quality, switching barriers were examined to examine the consumer's behavioral intention to switch to another shopping mall. The interaction effect of consumer involvement was also included in the research model. The results of the study report that customer satisfaction and switching cost influence shopping switching intention, while the effect of attractiveness of the shopping mall was not significant in the statistical analysis. Furthermore, a moderating effect of consumer involvement was not found significant in the PLS analysis. The study demonstrates the shopping mall owners try to increase the customer's overall satisfaction and raise the switching barrier by providing mileage advantages, for instance.

Increasing a Mobile Client's Cache Reusability in Wireless Client - Server Environments (무선 클라이언트-서버 환경에서 이동 클라이언트의 캐시 데이타 재사용율 향상기법)

  • Yi Song-Yi
    • Journal of KIISE:Computer Systems and Theory
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    • v.33 no.5
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    • pp.282-296
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    • 2006
  • In a wireless client server environment, data broadcasting is an efficient data dissemination method; a server broadcasts data, and some of broadcasted data are cached in a mobile client's cache to save the narrow communication bandwidth, limited resources, and data access time. A server also broadcasts invalidation reports to maintain the consistency between server data and a client's cached data. Most of existing works on the cache consistency problems simply purge the entire cache when the disconnection time is long enough to miss the certain amount(window size) of IRs. This paper presents a cache invalidation method to increase mobile clients' cache reusability in case of a long disconnection. Instead of simply dropping the entire cache regardless of its consistency, a client estimates the cost of purging all the data with the cost of selective purge. If the cost of dropping entire cache is higher, a client maintains the cache and selectively purge inconsistent data using uplink bandwidth for validation request. The simulation results show that this scheme increases the cache reusability since it effectively considers the update rates and the broadcast frequencies of cached data in estimating the cost of cache maintenance.

A Study on the Effective Routing Algorithm for Mobile Ad-hoc Wireless Network (이동 Ad-hoc 무선망에서의 효율적인 라우팅 알고리즘 구현에 관한 연구)

  • Lee, Dong-Chul;Cho, Se-Hyun;Sohn, Hong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2011.10a
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    • pp.641-642
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    • 2011
  • 이동 Ad-hoc 무선망은 고정 라우터나 호스트, 무선 기지국에 관계없이 순수하게 무선기반의 인프라 구조로 구성된 망이다. 기존의 무선망 인프라는 기반 구축 비용이 많이 들고 기반구조가 파괴되었을 때 서비스 제공이 불가능한 단점이 있다. Ad-hoc 무선망은 이러한 단점을 보안하기 위해 라우팅 알고리즘을 구현하여 기존의 통신망보다 Ad-hoc 무선망을 이용하면 지진으로 인한 유.무선망의 통화단절 등을 막을 수 있고, 이동전화 품질서비스, 저렴한 가격, 떨어져 있는 동일 사업장내에서 무료 통화가 가능하여 이동통신 사업자에게 통신료를 지불할 필요가 없다. 본고에서는 이를 실현화 시킬 수 있는 알고리즘 개발과 시험을 통한 결과를 제시하고자 한다.

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세금효과가 합병전략에 미치는 영향

  • Gwon, Hwi-Il
    • The Korean Journal of Financial Studies
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    • v.1 no.2
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    • pp.257-280
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    • 1994
  • 합병의 절세효과는 배당소득의 자본이득화, 소유구조강화의 비용철강, 합병교부주식의 액면가액과시장가치의 차이에 의한 배당소득세의 회피 가능성 등으로 발생한다. 그러나 합병에 청산소득법인세, 사업년도법인세 및 증여세 등의 증세효과도 존재한다. 순절세효과는 당해 회사의 조세상 특성에 따라 달라진다. 합병회사가 피합병회사의 이월결손금과 조세공제.감면혜택을 승계받을 수 없다. 조세적 특성의 승계단절을 우회하기 위하여 신설합병보다는 흡수합병의 형태가, 순합병보다는 역합병의 방식이 선호된다. 합병에서 임의평가증(任意評價增)의 세금효과는 여러 가지 요소에 의하여 결정되는 데. 순절세효과가 양,수일 경우는 흔치 않을 것이다. 합병비율의 조절을 통하여 소유구조변경과 증여효과를 얻을 수 있다. 합병비율조절의 유인은 증여세, 청산법인세 및 배당소득세 등의 증세효과와 원천징수의무에 의하여 감소한다. 특히, 청산법인세와 배당소득세는 실행합병비율이 1:1이 되도록 하는 요인이다. 증여유인과 증세효과로 주주집단간의 이해관계대립이 초래될 수 있다 이해갈등의 예방장치 또는 조정제도의 효율성은 실행합병비율과 공정합병비율의 괴리를 축소하는 요인이 될 것이다.

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A Study on the Effective Routing Algorithm for Mobile NB IoT Wireless Network (이동 무선망에서의 라우팅 알고리즘 구현을 위한 NB IoT 가스미터기 개발연구)

  • Lee, Dong-Chul;Baek, Seong Jun;Lee, Yuen Sun;Kwon, Tae-Oh
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2017.10a
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    • pp.607-608
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    • 2017
  • 이동 Ad-hoc 무선망은 고정 라우터나 호스트, 무선 기지국에 관계없이 순수하게 무선기반의 인프라 구조로 구성된 망이다. 기존의 무선망 인프라는 기반 구축 비용이 많이 들고 기반구조가 파괴되었을 때 서비스 제공이 불가능한 단점이 있다. Ad-hoc 무선망은 이러한 단점을 보안하기 위해 라우팅 알고리즘을 구현하여 기존의 통신망보다 Ad-hoc 무선망을 이용하면 지진으로 인한 유 무선망의 통화단절 등을 막을 수 있고, 이동전화 품질서비스, 저렴한 가격, 떨어져 있는 동일 사업장내에서 무료 통화가 가능하여 이동통신 사업자에게 통신료를 지불할 필요가 없다. 본고에서는 이를 실현화 시킬 수 있는 알고리즘 개발과 시험을 통한 결과를 제시하고자 한다.

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항만 내 공유가능 자원들의 수요와 공급매칭에 관한 연구

  • Nam, Jeong-U;Kim, Ju-Hye;Cha, Jae-Ung;Sim, Min-Seop;Kim, Yul-Seong
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2020.11a
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    • pp.171-172
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    • 2020
  • 우리나라는 무역량 증가와 수출입 불균형에 따라 항만자원 낭비 및 불필요한 비용 발생 등의 문제가 야기되고 있다. 이러한 문제를 해결하기 위해 항만 이해관계자들의 정보 공유를 바탕으로 한 새로운 물류 서비스 개발이 요구되고 있으나, 선사, 화주, 운송사들간에 정보가 단절되어 있어 유기적인 상호 공유가 불가능한 상황이다. 본 논문에서는 항만 내 공유가능 한 자원들에 대해 공유수준, 공유효과, 공유 가능성에 대한 설문조사를 통해 시사점을 도출하고, IPA분석을 통해 중요도 및 시급성을 분석하였다.

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A Study on how to Associate the Attribute of Procurement and the Calculated Material Requirement by Integrating Schedule and Cost (비용${\cdot}$일정 통합관리를 이용한 자원소요량산출과 발주속성 연계에 관한 연구)

  • Song Young-Woong;Choi Yoon-Ki
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.498-503
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    • 2002
  • Connecting with cost, schedule, and quality in a construction project, resource management is one of the essential management elements. However, the material requirement planning is built at the beginning stage of construction and needs various concerned factors, it is limited to build the resource management planning on enterprise level. The disconnected communication among managements makes impossible to control historical data. In the construction project control system, the core of management elements is to manage cost and schedule information, therefore material requirement planning should be established based on historical data about EVM which is intergating schedule and cost. In this study, a resource management system concerning material requirement planning and attribute of procurement is suggested by connecting the historical data of EVM and the material requirement planning.

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