• Title/Summary/Keyword: 고객정보시스템

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Construction and Evaluation of Bank Marketing Database using Geographic Information Systems (GIS를 이용한 은행마케팅 데이터베이스의 구축과 과제)

  • Jo, Myung-Hee;Bu, Ki-Dong;Kim, Kwang-Ju;Suh, Jun-Seok
    • Journal of the Korean Association of Geographic Information Studies
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    • v.1 no.1
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    • pp.52-69
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    • 1998
  • Using GIS, this study constructs and evaluates a bank marketing system. The study collects a marketing GIS database case from the Daegu Bank, which is one of the leading local banks in Korea. The database includes spatial data such as digital road map, internal and external attribute data which are combined for the construction of bank marketing database. Based on these data, the study developed an interface which enables searching and analysing functions of bank GIS marketing system. For the development of the interface, this study examined the basic concepts of area marketing and its development and utilized Map/Info as a basic GIS software package and Delphi as computer language. Finally, the study makes a comprehensive evaluation of various problems of spatial and attribute data which occurred in the process of constructing the bank marketing database.

A Study on the Influence of Cognitive on Repurchase Intension of New E-Commerce System: Focused on the Mediation Effect of Consumer Satisfaction and Quasi Social Relations

  • Ying, Yu
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.8
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    • pp.189-196
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    • 2020
  • In this paper, we propose a study on the purchasing intent of the new e-commerce consumer, the coronavirus may once again drive the structural change of China's economy, and the new online marketing model will be noticed during the epidemic. Through 438 questionnaires collected on the Internet, frequency analysis, element analysis, reliability analysis and structural equation analysis were performed using SPSS V22.0 and AMOS V22.0 methods. Study the validation of hypotheses in the model to reveal the reasons why consumers in the new e-business are exposed. The results show that e-commerce features of Internet celebrities and individual characteristics of Internet celebrities can only enhance consumers' satisfaction. Quasi social relationships only increase consumer satisfaction without generating the will to purchase directly. Consumer satisfaction is the core foundation that dominates long-term consumption. E-commerce should focus on the ability of online celebrities to sell their expertise and the adaptability of value and product characteristics when conducting online celebrity marketing.

Heuristics for Selecting Nodes on Cable TV Network (케이블 TV 망에서 노드 선택을 위한 휴리스틱 연구)

  • Chong, Kyun-Rak
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.4
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    • pp.133-140
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    • 2008
  • The cable TV network has delivered downward broadcasting signals from distribution centers to subscribers. Since the traditional coaxial cable has been upgraded by the Hybrid Fiber Coaxial(HFC) cable, the upward channels has expanded broadband services such as Internet. This upward channel is vulnerable to ingress noises. When the noises from the children nodes accumulated in an amplifier exceeds a certain level, that node has to be cut off to prevent the noise propagation. The node selection problem(NSP) is defined to select nodes so that the noise in each node does not exceed the given threshold value and the sum of Profits of selected nodes can be maximized. The NSP has shown to be NP-hard. In this paper, we have proposed heuristics to find the near-optimal solution for NSP. The experimental results show that interval partitioning is better than greedy approach. Our heuristics can be used by the HFC network management system to provide privileged services to the premium subscribers on HFC networks.

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Analysis and Design of Smart-phone App. for O2O Restaurant Service (O2O 음식점 서비스 개발을 위한 스마트폰 앱의 분석/설계)

  • Cho, Byung-Ho
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.10 no.2
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    • pp.125-132
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    • 2017
  • O2O service contribute to sales increment by marketing of offline store using online. In particular, O2O business allowed various services by smart-phone due to rapid increase of mobile device use and various services depend on customer's location. This O2O service play major roll in real purchase making of offline store. In smart-phone apps. development for O2O service, recent an Object-oriented Analysis and Design Method, that is, UML is more useful method than Structured Analysis and Design Method. Therefore in this paper, Software analysis and design method which is smart-pone app. for O2O restaurant service is presented. Also it shows that this analysis/design method is very useful for the Restaurant O2O Commercial System production.

Use Case Diagram Extraction Technique from Requirements Specification (요구사항 기술서로부터 유스케이스 다이어그램의 추출기법)

  • Yu, Cheol-Jung;Jeong, So-Yeong
    • The KIPS Transactions:PartD
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    • v.9D no.4
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    • pp.639-650
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    • 2002
  • We have to carry out systematic, definite requirements analysis for the successful development of software. The UML gives the ways to grasp user or customer requirements and decide the boundary of business systems from the use case modeling. This paper presents how to extract use case diagram from the requirements specification systematically by applying the standardized rules as a part of the study for use case modeling. We modify requirements specification by applying $R_{RS}$ (Rules for Requirements Specification) and extract actor, use case, relationship by applying $R_{A}$(Rules for Actors), $R_{U}$(Rules for Use Cases) and $R_{R}$(Rules for Relationships) to the modified requirements specification separately and then become to make out use case diagram in the end. By applying the rules presented in this paper to the requirements specification for personnel management, we can reduce the existing difficulties of extracting use case diagram based on the narrative descriptions without any standardized rules.rules.

A Boundness Analysis of Performance on the Nested Queueing Network with Population Constraint (용량제한을 갖는 중첩형 대기행렬 네트워크의 성능 범위분석)

  • Rhee, Young
    • Journal of KIISE:Computer Systems and Theory
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    • v.36 no.4
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    • pp.239-246
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    • 2009
  • In this study, we analyze the mean waiting time on the nested open queueing network, where the population within each subnetwork is controlled by a semaphore queue. The queueing network can be transformed into a simpler queueing network in terms of customers waiting time. A major characteristic of this model is that the lower layer flow is halted by the state of higher layer. Since this type of queueing network does not have exact solutions for performance measure, the lower bound and upper bound on the mean waiting time are checked by comparing them with the mean waiting time in the transformed nested queueing network. Simulation estimates are obtained assuming Poisson arrivals and other phase-type arrival process, i.e., Erlang and hyper-exponential distributions. The bounds obtained can be applied to get more close approximation using the suitable approach.

Design of Antenna for Beam Scanning for Dual-Band base station (이중대역 기지국용 빔 스캔 안테나 설계)

  • Ko Jin-Hyun;Jang Jae-Su;Ha Jae-Kwon;Park Sae-Houn
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2006.05a
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    • pp.632-636
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    • 2006
  • It is needed to use the beam scanning to control the cell coverage of the base station considering operation conditions, season, time period, radiation character and mobility of customers and vehicles for varied wireless communication service and quality improvement. This paper proposes a mobile antenna system which can obtain the characteristics of the beam scanning by controlling the directivity depending on the operation condition. Radiation block is made of 2 sub-array of $1\times3$ patched antennas for ITS of 5.8GHZ bandwidth with the gain of 13dBi, and of 2 sub-array of single patched antenna for WiBro of 2.3GHZ bandwidth with the gain of 12dBi. RF module is made of a switch, an amplifier, a PAD, a 3-Bit phase shifter, and a power divider. The system is able to control the beam tilting with electronic methode by using 3-bit phase shifter$(45^{\circ},\;90^{\circ},\;180^{\circ})$.

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Implementation of Client Authentication System on Transparency Cache (투명 캐시에서의 사용자 인증 시스템 구현)

  • Kim, Seong-Rak;Gu, Yong-Wan
    • The KIPS Transactions:PartC
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    • v.9C no.2
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    • pp.181-188
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    • 2002
  • There are recently a lot of inconvenience because every client should be set to the proxy server on the browser in order to control the access by means of the client authentication in the proxy server. The client authentication technology using the transparency cache in this paper will be transparently used for every user in the internet which option of the authentication function is simply set in the cache server. In addition, the administrator will get the benefit since he can control the traffic of each client and strengthen the security. And also, this system is expected to use in the eCRM deeply rotated to the tendency of the client in the field of the e-commerce like shopping mall in the internet since the administrator can monitor the pattern of the client using the internet. This technique can be applied to the company affiliated research center, the EC website, and the military where it is essential for the tight security even though there are no additional security devices.

Item-Based Collaborative Filtering Recommendation Technique Using Product Review Sentiment Analysis (상품 리뷰 감성분석을 이용한 아이템 기반 협업 필터링 추천 기법)

  • Yun, So-Young;Yoon, Sung-Dae
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.24 no.8
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    • pp.970-977
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    • 2020
  • The collaborative filtering recommendation technique has been the most widely used since the beginning of e-commerce companies introducing the recommendation system. As the online purchase of products or contents became an ordinary thing, however, recommendation simply applying purchasers' ratings led to the problem of low accuracy in recommendation. To improve the accuracy of recommendation, in this paper suggests the method of collaborative filtering that analyses product reviews and uses them as a weighted value. The proposed method refines product reviews with text mining to extract features and conducts sentiment analysis to draw a sentiment score. In order to recommend better items to user, sentiment weight is used to calculate the predicted values. The experiment results show that higher accuracy can be gained in the proposed method than the traditional collaborative filtering.

Interactive Morphological Analysis to Improve Accuracy of Keyword Extraction Based on Cohesion Scoring

  • Yu, Yang Woo;Kim, Hyeon Gyu
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.12
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    • pp.145-153
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    • 2020
  • Recently, keyword extraction from social big data has been widely used for the purpose of extracting opinions or complaints from the user's perspective. Regarding this, our previous work suggested a method to improve accuracy of keyword extraction based on the notion of cohesion scoring, but its accuracy can be degraded when the number of input reviews is relatively small. This paper presents a method to resolve this issue by applying simplified morphological analysis as a postprocessing step to extracted keywords generated from the algorithm discussed in the previous work. The proposed method enables to add analysis rules necessary to process input data incrementally whenever new data arrives, which leads to reduction of a dictionary size and improvement of analysis efficiency. In addition, an interactive rule adder is provided to minimize efforts to add new rules. To verify performance of the proposed method, experiments were conducted based on real social reviews collected from online, where the results showed that error ratio was reduced from 10% to 1% by applying our method and it took 450 milliseconds to process 5,000 reviews, which means that keyword extraction can be performed in a timely manner in the proposed method.