• Title/Summary/Keyword: 개선항목

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A Study on the Management Assessment Index of Remote Island Route Passenger Company (낙도보조항로 운영 사업체 경영평가 지표 개발에 관한 연구)

  • Noh, Chang-Kyun
    • Journal of Navigation and Port Research
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    • v.30 no.8 s.114
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    • pp.657-662
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    • 2006
  • This study proposes the introduction of management assessment system on the remote island route passenger companies in a way of stimulating the companies to make sustained efforts on management improvement, and come up with the ways of management assessment index and management assessment methods by using the AHP scheme. These indices are organizes in three categories. The main category is consisted of responsible management part, management an control part, business operation part and customer satisfaction part, and the intermediary category has the 15 items including the efforts for responsible management, and the sub category is consisted of 44 items including the management vision of executive and participation of enterprise in responsible management, and others. The scoring of these indices is the result of scoring by calculating the added weight for each category by using the AHP scheme that it is considered as needed for the scoring adjustment for each standard of assessment index by the adjustment of added weight for categories with the consideration of shipping company operation and shipping characteristics while undertaking the actual affairs.

Customer Satisfaction Analysis for Urban Railway Service Quality by IPA Analysis (IPA 분석을 이용한 도시철도 서비스품질의 고객만족도 분석)

  • Kim, Heung-Chul
    • Journal of the Korean Society for Railway
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    • v.18 no.5
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    • pp.502-511
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    • 2015
  • The purpose of this study is to prioritize the importance of urban railway service quality through statistical analysis. This was done to maximize customer satisfaction by providing customers of urban railway services (including LRT), operated by the local government, with a better customized service quality. It was hoped that this project would boost the need for public transportation by increasing customer satisfaction, which would eventually lead to more profitable revenue. The results of validity certification of expectations and perceptions before and after the use of government funded urban railway and private sector invested urban railways show that there are gaps for 18 items for the government funded urban rail projects (p<.01), while there is no significant difference for 2 items between expectation and perception (p>.05); private sector invested urban railway projects show differences for all 20 items (p<.001). Therefore, IPA analysis is conducted to improve the service quality; this should lead to a remedy that focuses on service quality. The findings of this study will contribute to providing management strategies for boosting customer satisfaction and creating revenue through customized service quality in the urban railway operating industry (including LRT), which is currently suffering from chronic deficits.

A Study on the Management Assessment Index of Remote Island Route Passenger Company (낙도보조항로 운영 사업체 경영평가 지표 개발에 관한 연구)

  • Noh Chang-Kyun
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2006.06b
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    • pp.131-136
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    • 2006
  • This study proposes the introduction of management assessment system an the remote island route passenger companies in a way of stimulating the companies to make sustained efforts on management improvement, and come up with the ways of management assessment index and management assessment methods by using the AHP scheme. These indices are organizes in three categories. The main category is consisted of responsible management part, management an control part, business operation part and customer satisfaction part, and the intermediary category has the 15 items including the efforts for responsible management, and the sub category is consisted of 44 items including the management vision of executive and participation of enterprise in responsible management, and others. The scoring of these indices is the result of scoring by calculating the added weight for each category by using the AHP scheme tint it is considered as needed for the scoring adjustment for each standard of assessment index by the adjustment of added weight for categories with the consideration of shipping company operation and shipping characteristics while undertaking the actual affairs.

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The Effect of an Integrated Rating Prediction Method on Performance Improvement of Collaborative Filtering (통합 평가치 예측 방안의 협력 필터링 성능 개선 효과)

  • Lee, Soojung
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.21 no.5
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    • pp.221-226
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    • 2021
  • Collaborative filtering based recommender systems recommend user-preferrable items based on rating history and are essential function for the current various commercial purposes. In order to determine items to recommend, prediction of preference score for unrated items is estimated based on similar rating history. Previous studies usually employ two methods individually, i.e., similar user based or similar item based ones. These methods have drawbacks of degrading prediction accuracy in case of sparse user ratings data or when having difficulty with finding similar users or items. This study suggests a new rating prediction method by integrating the two previous methods. The proposed method has the advantage of consulting more similar ratings, thus improving the recommendation quality. The experimental results reveal that our method significantly improve the performance of previous methods, in terms of prediction accuracy, relevance level of recommended items, and that of recommended item ranks with a sparse dataset. With a rather dense dataset, it outperforms the previous methods in terms of prediction accuracy and shows comparable results in other metrics.

Development of Indicatorsto Create a Healing Environment in Disabled Residential (장애인거주시설 내 치유환경 조성을 위한 평가지표 개발)

  • Yeu, Hyun-Jung;Yang, Hee-Seung
    • Journal of Environmental Impact Assessment
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    • v.31 no.5
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    • pp.343-358
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    • 2022
  • Due to the recent increase in the disabled population and welfare paradigm, the government is focusing on green welfare and environmental welfare to improve the living environment of the disabled, including the enactment of basic laws and convenience promotion laws. Accordingly, green environmental welfare for the disabled is supported in policy, but there are no evaluation indicators for the green welfare space and healing environment created. Therefore, this study divided the healing environment into physical, psychological, and social aspects, and conducted research using expert FGI to present evaluation indicators that can determine whether spatial roles and functions are appropriate. As a result of the study, the final 51 healing environment evaluation items were derived from 26 physical aspects evaluation items, 14 psychological aspects evaluation items, and 11 social aspects evaluation items. Evaluation indicators derived from this study can be used to evaluate the healing environment created in disabled residential facilities, and can be used as basic data in the planning stage of the healing environment to be created in the future.

A Study on National R&D Report Reference Technological Improvement (국가R&D보고서 참고문헌 기술항목 구축 개선방안 연구)

  • Lee, Kangsandajeong;Lee, Hyejin;Hyun, Mihwan
    • Journal of the Korea Convergence Society
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    • v.13 no.1
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    • pp.31-42
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    • 2022
  • The purpose of this study is to analyze the reference data of the National R&D Report database built by the Korea Institute of Science and Technology Information(KISTI) to derive problems and to find complementary points for the construction technical items in the system. To this end, we investigated the descriptions of references in the National R&D Report constructed in the KISTI DB and analyzed the construction process, guidelines, types, items, etc. Based on this, the appropriateness and accuracy of the classification results of the reference types constructed with the DB were checked. As a result, the problems of the items built into the system and corrections to the construction guidelines were derived. Through this, database construction can proceed efficiently and data quality is expected to improve. In addition, a follow-up study was proposed on the convergence service plan that can be provided in the future through standardization of technical regulations.

Proposal of Hydrologic Performance Evaluation Method for the Improvement of Rainwater Management and Utilization of G-SEED (녹색건축 인증제도의 빗물관리 및 이용 항목의 개선을 위한 수문학적 성능평가 방법 제안)

  • Park, Jin;Han, Mooyoung
    • Proceedings of the Korea Water Resources Association Conference
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    • 2021.06a
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    • pp.158-158
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    • 2021
  • 도시에 불투수면적이 증가하고, 기후변화가 극심해져감에 따라 홍수 및 열섬현상과 같은 도시의 물 문제가 발생하고 있다. 이를 해결하기 위한 정책의 일환으로 우리나라의 녹색건축인증제도(Green Standard for Energy and Environmental Design, G-SEED)에서는 물순환 관리를 평가하고 있다. 하지만, 현재 G-SEED의 평가방법을 살펴보면 빗물관리시설의 설치 정도로 평가하고 있고, 강우 특성 또한 고려되고 있지 않다. 그러므로 본 연구에서는 G-SEED의 빗물관리 및 이용 항목에 대해 수문 모델을 통해 효과를 정량화함으로써 성능에 따라 평가할 수 있는 방법을 제안하였다. 빗물관리 항목에서는 유출저감률을, 빗물이용 항목에서는 빗물이용률을 평가지표로 선정하였고, 각 평가인자를 산출하기 위하여 개념모델을 적용하였다. 빗물이용시설의 경우 초기우수배제장치 용량과 필터 효율에 따른 빗물유입량의 변화와 급수인원에 따른 수요량 변화를 고려한 수문모델을 개발하였고, 수요량과 빗물저장조 용량에 따른 유출저감률과 빗물이용률을 알아보기 위해 MATLAB을 이용하여 모의해보았다. 또한, 옥상녹화의 경우에는 강우, 저류, 증발산, 유출을 고려한 수문흐름모델을 적용하였고, 토층의 두께와 배수(저장) 층의 용량에 따라 모의하여 평가기준을 선정하였다. 제안된 수문모델의 검증을 위하여 서울대학교 기숙사와 35동 옥상녹화의 실측데이터를 비교하였고, 적용성 평가를 위해 RMSE(Root Mean Square Error)와 NSE(Nash-Sutcliffe Efficiency)를 이용하였다. 본 연구에서 제안된 방법을 통해 빗물관리시설의 수문학적 성능에 따른 평가가 가능해질 것이며 설계자와 건축가들로 하여금 실질적인 효과를 내는 시설을 설치하게끔 유도할 수 있을 것이다.

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A study of statistical analysis method of monitoring data for freshwater lake water quality management (담수호 수질관리를 위한 측정자료의 통계적 분석방법 연구)

  • Chegal, Sundong;Kim, Jin
    • Journal of Korea Water Resources Association
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    • v.57 no.1
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    • pp.9-19
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    • 2024
  • As using public monitoring data, analysing a trends of water quality change, establishing a criteria to determine abnormal status and constructing a regression model that can predict Chlorophyll-a, an indicator of eutrophication, was studied. Accordingly, the three freshwater lakes were selected, approximately 20 years of water quality monitoring data were analyzed for periodic changes in water quality each year using regression analysis, and a method for determining abnormalities was presented by the standard deviation at confidence level 95%. By calculating the temporal change rate of Chlorophyll-a from irregular observed data, analyzing correlations between the rate and other water quality items, and constructing regression models, a method to predict changes in Chlorophyll-a was presented. The results of this study are expected to contribute to freshwater lake water quality management as an approximate water quality prediction method using the statistical model.

A Study on the Validity of the Technology Appraisal Model through the Analysis of the Business Performance and Technology Appraisal Items (기술금융기업의 경영성과와 기술력 평가항목 간 분석을 통한 기술력 평가모형의 타당성 연구)

  • Jun-won Lee
    • Information Systems Review
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    • v.22 no.1
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    • pp.73-89
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    • 2020
  • This study started to identify the "Forward-looking" of the technology appraisal model introduced to diversify financing methods of SMEs and improve financial accessibility. The multivariate regression analysis was performed by setting the business performance(growth, profitability, and stability) of technology financing companies as dependent variables, technology appraisal items as independent variables, number of employees, age of the company, asset and the Korea Standard of Industry Classification related to firm size and industry characteristics as control variables. As a result of the analysis, the technology appraisal items did not explain the profitability of the company significantly and had a limited explanatory power on growth potential. However, in terms of stability, we confirmed that R&D capacity is a significant variable explaining the debt ratio of technology financing companies. Therefore, it is concluded that the 'Forward-looking' reflection on the growth and profitability of the company should be strengthened in the future adjustment of the technology appraisal model and the development of the technology appraisal model for investment.

A Study on the Priority-Gap Measurement of Performance Factors Before and After Introduction of Electronic Price Information System in Retail Stores using IT-BSC and AHP (IT-BSC와 AHP를 사용한 유통매장 전자가격정보시스템 도입 전후 성과요인의 Priority-Gap 측정에 관한 연구)

  • Jae-Yong Yang;Sang-Ryul Lee
    • Information Systems Review
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    • v.22 no.2
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    • pp.53-76
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    • 2020
  • This article is an exploratory empirical study on the introduction of the Electronic Shelf Labels (ESL) system, which is spreading to offline stores as a new price information system for retail stores in Korea. In order to conduct this study, eight measurement items were derived from the IT-BSC perspective as performance factors, and the AHP technique was used as a method for relative evaluation of priorities among the items. The survey, which was conducted for about 1 year and 6 months, examined changes in store employees' perceptions of performance factors before and after the introduction of the ESL system. The results showed that there were differences in high priority items between before and after introduction. This study suggests academic implications in that the AHP technique is used to measure the change in the perception of post-performance and expectation factors for products and services, and this study also suggests practical implications by raising the need for continuous improvement of products and services for customer value propositions that change with the maturity of the experience.