• Journal of the Korean Society for Library and Information Science
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• v.58 no.1
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• pp.53-82
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• 2024

The purpose of this study is to prepare basic data for establishing a mid-to long-term comprehensive development plan for Gangdong-gu libraries by analyzing the results of a perception survey conducted on local residents, librarians and operators. To achieve the research purpose, a survey was conducted targeting 1,224 library users and non-users in Gangdong-gu. To collect more in-depth opinions, focus group interviews were also conducted with local residents, librarians at public libraries and book cafe libraries, and operators of small libraries. As a result, for the efficient operation of the Gangdong-gu library, it is necessary to establish the role of each library to adjust and reorganize specialization to form an ecosystem, to introduce services and programs without time and space restrictions required in the information society, and to actively promote and attract non-users to the library. The conclusion drawn is that it is necessary to establish a system and support system that can encompass various types of libraries.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.235-257
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• 2023

The pandemic, which came unannounced, has caused people to feel the limitations of physical books and spaces, and discussions on library digital capabilities and sustainable library services are spreading. The e-book service of public libraries is at the stage of expanding to the autonomous district level and seeking to revitalize the service. In this study, a user satisfaction survey was conducted on the Gangdong district Library in Seoul to identify the current status of public library e-book services and suggest improvement measures. Based on the analysis results, improvement measures were derived in three aspects: expanding e-book content, strengthening user support services, and improving the e-book system management system.