• Title/Summary/Keyword: 갈등해결기술

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Difference of Conflict Levels of Nurses and Nurse-aids against Doctors (의사와의 관계에서 간호사와 간호조무사의 갈등수준 비교)

  • Lee, Mun-Jae;Choi, Man-Kyu
    • Proceedings of the KAIS Fall Conference
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    • 2011.12a
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    • pp.112-115
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    • 2011
  • 본 연구는 간호사와 간호조무사의 동기를 제고하고 효과적인 간호서비스 제공을 촉진하기 위해 의사와의 관계에서 간호사와 간호조무사가 느끼는 직무 및 대인관계의 갈등 정도와 원인을 파악하고자 수행하였다. 이를 위해 중소규모 병원에 근무하고 있는 간호사와 간호조무사 271명을 대상으로 직무 및 인간관계 갈등 정도, 원활한 의사소통 여부, 갈등 원인과 해결방법 등에 대해 설문조사를 실시하고 분석하였다. 분석 결과 의사와의 관계에서 간호사와 간호조무사가 느끼는 갈등의 내용과 정도는 대체로 비슷하였으나 의사와 간호직의 역할이 중복되거나 모호한 부분이 있다고 느낀다는 점에서는 간호사가 간호조무사 보다 더 많은 스트레스를 받고 있었다. 의사와 갈등이 발생했을 때 해결하는 방법으로는 간호사와 간호조무사 모두 적당히 피한다는 의견이 가장 많았다. 그 다음의 갈등해결 방법은 간호사와 간호조무사 간에 차이가 있었는데 간호사는 상대방에게 나의 의견을 따르도록 함, 노조를 통해 해결등의 순이었고, 간호조무사는 상사에게 해결하도록 함, 서로 조금씩 양보해서 타협함 등의 순이었다.

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Application of Conflict Management System and Proposal of Psychological Resolution Mechanisms (갈등관리시스템 적용과 심리적 해결기제 방안)

  • Kim, Gang-Min;Kim, Jong-Ho
    • The Journal of the Korea Contents Association
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    • v.11 no.8
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    • pp.365-377
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    • 2011
  • In conclusion, the systemic environment was shown that negative environment was being created to deepen conflict, and the conflict processes could be changed in either positive or negative directions by the psychological environment and psychological resolution mechanisms proposed afterward. As the result that the psychological environment was improved into aggressive mood with constant communication effort with the interested parties, the psychological resolution mechanism was also presented in the suitable forms of aggressive communication. On the contrary, if developed psychologically negative environment, the psychological resolution mechanism was also negatively affecting the conflict processes with dogmatic and consistent response rather than flexible response suitable to the situations.

A Study on the Difference of Strategies for Conflict Resolution between Rural Residents and Urban-to-Rural Migrants (게임이론에 근거한 농촌원주민과 귀농·귀촌인 간 갈등해결 전략차이 연구)

  • Kim, Tae-kyun;Park, Sang-hyeok
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.14 no.2
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    • pp.151-163
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    • 2019
  • In recent years, as the population of ear and aged villages has increased, the problem of conflict between rural residents and urban-to-rural migrants has been widespread. For successful rural community, such conflict resolution is more important than anything else. However, if we look at previous studies. It is true that there are many studies that focus on people who are not rural residents or urban-to-rural migrants. This study was conducted to find out the difference of strategies for conflict resolution between rural residents and urban-to-rural migrants. This study derives the factors of conflict based on the contents of previous studies, To see the difference, five strategies were used from the response strategies that were used in the 'Computer Prisoner's Dilemma Contest' held by Axelrod (2009). I would like to know what kind of strategies of rural residents and urban-to-rural migrants. All analyzes were done using SPSS 22.0 for Windows, and the results of each conflict resolution analysis showed that the indigenous conflicts were low All. Among the causes of conflict, the highest level of conflict was caused by the 'rural residents who did not understand urban culture'. The strategy is the most used, followed by tit for tat Strategy, and all-c strategy, in that order. However, It is not uncommon for employers to use a work-type strategy, and it can be seen that the strategy changes depending on the cause. As can be seen from the above results, The conflict resolution strategies are almost similar strategies. It can be seen that conflict resolution strategy is used differently according to personality. The purpose of this study is to investigate the differences in conflicts in the rural areas. In particular, it is meaningful to examine the choice of solution strategies based on game theory through reviewing prior research and eliciting actual conflict factors in the field. Successful rural settlement can be achieved not through stakeholder competition but through mutual cooperation by gaining cooperation to the other side. Mutual cooperation is more profitable than betrayal in various conflict situations. The secret to maintaining and communicating smoothly is not to use the other person to fill his or her selfish interests, but to reject it for profit, but to draw cooperation from the other party.

컨조인트와 트리즈의 통합에 관한 연구

  • Kim, Jun-Yeong;Gang, Nam-U;Park, Yong-Tae
    • Proceedings of the Technology Innovation Conference
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    • 2009.02a
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    • pp.627-647
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    • 2009
  • 일반적으로 실무에서 공학적인 상충(Trade-offs)의 문제를 해결하는 가장 대표적인 방법론으로 트리즈(TRIZ)가 있다. 지금까지 트리즈관련 연구에 의하면 공학적 파라미터간의 모순을 해결하는 데는 트리즈의 유용성이 이미 확인되었다고 볼 수 있다. 하지만 제품 설계에 있어 트리즈의 사용 범위를 반드시 공학적인 파라미터간의 모순을 해결하는 데 사용을 국한시킬 필요는 없다. 관점을 달리하여 선행설계 엔지니어가 처음부터 소비자의 요구사항에 대한 컨조인트(Conjoint)단계에서 모순을 푼다면 공학적인 문제로 환언(Reduce)시키거나 분화(Breakdown)시켜 제한조건하에서 지엽적이고 복잡한 모순 문제를 풀지 않아도 될 것이기 때문이다. 본 논문에서는 고객 니즈 중심의 컨조인트와 공학 파라미터 모순 해결의 트리즈의 사고를 자연스럽게 연결하기 위해서 제약이론(TOC)의 갈등해소도(CRD : Conflict Resolution Diagram)를 도입하도록 한다. 갈등해 소도는 목적을 달성하기 위해 전행조건의 갈등요소를 확인한 후 타협안을 찾지 않고 잘못된 가정을 엎을 대책으로서 주입(injection) 제시하여 목표를 달성하는 방법이다 따라서 컨조인트의 고객 니즈 최적화를 달성하기 위해 세부 고객 니즈의 갈등요소를 확인하고 트리즈를 주입시켜 제품 설계 목적을 달성할 수 있게 적용하고자 한다. 본 연구의 목적은 첫째, 제약이론(TOC)의 사고를 바탕으로 트리즈를 이용하여 고객니즈의 모순관계를 해결하는 진보된 컨조인트 방법론을 제시하는 것이다. 이 방법론을 앞으로 Conjoint-TRIZ라 표기하도록 하겠다. 둘째, 본 연구에서 제시한 Conjoint-TRIZ 방법론을 자동차 인테리어 설계의 새로운 접근법으로 적용을 시도하여 그 유용성을 검증한다.

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The Influence of Mother's and Father's Conflict Resolution Styles on Adolescents' Use of Swear Words: The Mediating Role of Aggression (부와 모의 갈등해결양식이 청소년의 욕설사용에 미치는 영향: 공격성의 매개역할)

  • Lee, Bohyun;Lee, Eunhee
    • The Journal of the Convergence on Culture Technology
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    • v.4 no.2
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    • pp.107-114
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    • 2018
  • The study is to find out the influence of mother's and father's conflict resolution styles(aggressive and compromising) on adolescents' use of swear words. This study also investigates whether aggression has a mediated effect in terms of the relationship between mother's and father's conflict resolution styles and their children's use of swear words. To this end, self-report type of questionnaire was conducted to 570 students who attend at 6 different middle schools located in Gyeongnam Province. To the exclusion of incomplete and insincere answers, 477 were selected as the raw data of the research. The summarization of the results is as follows: First, the aggressive type of conflict resolution style with mothers has positive correlation with the students' use of swear words. When the conflict resolution style with mothers gets aggressive, their children's use of swear word increases accordingly. Second, it is confirmed that aggression has a mediated effect when it comes to teenagers' use of swear words triggered by mother's aggressive conflict resolution styles and father's aggressive conflict resolution styles. Therefore, if the conflict between children and parents is not appropriately resolved, the children's aggression accumulates and thereby children's use of swear words increases.

The Type of Conflict Management in University Hospital Organization (대학병원 조직내의 갈등해결유형 연구)

  • Kim, Dong-Sik;Kang, Sun-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.9
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    • pp.2501-2508
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    • 2009
  • This study it to find out how to manage the conflict within a hospital organization. We use survey data of 269 employees of one university hospital. The result is as follows. The type of conflict management varied significantly according to sex, age, and departments. Among the type of conflict management, avoidance was differed significantly by sex. and competition, avoidance, cooperation were differed significantly by age, and avoidance, cooperation were differed significantly by department. Conflict is always in exist in a complex organization like a hospital. Though the data has its own limit as of only one hospital, through this study, we could find that there were some differences in the way of conflict management in hospital organization according to sex, age, and departments. With the result, we expect to find a way to improve the working performance by knowing how to manage conflicts within a university hospital.

Difference of Conflict Levels of Nurses and Nurse-aids against Doctors (의사와의 관계에서 간호사와 간호조무사의 갈등수준 비교)

  • Lee, Mun-Jae;Choi, Man-Kyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.11
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    • pp.4844-4851
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    • 2011
  • This study seeks to measure the level and root causes of occupational and interpersonal conflicts between nurses and nurse aids against hospital doctors, in order to help increase motivation of both groups in their workplace and enable more effective nursing care to patients. 271 nurses and nurse-aids working in small- and medium-sized hospitals were therefore given a series of surveys on topics such as conflicts with doctors, communications, cause of conflicts and solutions. Analysis of the survey result shows that both nurses and nurse-aids share relatively similar level and causes of conflicts in their place of work; however, nurse-aids felt more stress when their responsibilities seem to be duplicated or blurred from those of doctors and nurses. When conflicts actually occur with doctors, both groups would first try to avoid it one way or another. Then, nurses would make others cave in or file complaints through union, while nurse aides would seek help from supervisors or try to meet them half way.

A Research on Meaning of Conflict Experience in Cooperative Learning Activity of Pre-service Early Childhood Teachers (예비유아교사의 협동학습에서의 갈등경험 의미 탐색)

  • Ma, Ji-sun;An, Ra-ri
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.6
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    • pp.45-52
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    • 2016
  • The purpose of this study was to investigate the meaning of conflict experience in cooperative learning activities of pre-service early childhood teachers. The subjects were 85 pre-service early childhood teachers in W university. The data were collected through unstructured interviews and journal writings of the participants. The study results were as follow. First, pre-service early childhood teacher's conflict experiences in cooperative activity are team meeting, fair participation and evaluation, and conflict of the personal relations. Second, pre-service early childhood teacher's conflict resolution experiences in cooperative activity are autonomy of the team meeting time, reflective thinking, sentimental support, recognition of others, and solving problems by the time spending together. Third, the meanings of conflict experience in cooperative activity are formation of felt responsibility, self-growth through consideration of others, reciprocity, and recognition of the meaning of cooperation.