1 |
Hwang, J. H., Kim, G. S. and Jeon, J. H. (2006). "Analysis of user's travel pattern and bus service satisfaction index for public transportation reform in Daegu." Journal of the Korean Society of Transportation, Korean Society of Transportation, Vol. 24, No. 7, pp. 53-62 (in Korean).
|
2 |
Hwang, J. H. and Kim, G. S. (2007). "A study on bus driver's job satisfaction and passenger service performance in Daegu." Journal of Korea Planning Association, Korea Planning Association, Vol. 42, No. 1, pp. 137-147 (in Korean).
|
3 |
Kim, S. G. and Moon, I. G. (2008). "Analysis on the quality of public transportation service affecting the overall level of satisfaction - Focused on Dae-Jeon metropolitan bus service -." Journal of The Korean Regional Development Association, The Korean Regional Development Association, Vol. 20, No. 1, pp. 187-206 (in Korean).
|
4 |
Kim, G. W. and Jung, H. Y. (2012). "A study on the factors affecting to service satisfaction of intra-city bus users." Journal of the Korean Society of Civil Engineers, Korean Society of Civil Engineers, Vol. 32, No. 3D, pp. 213-222 (in Korean).
DOI
|
5 |
Kim, J. H. and Kang, B. S. (2014). "Structural analysis of the urban bus satisfaction factors in metropolis." Journal of the Korean Urban Management Association, Korean Urban Management Association, Vol. 27, No. 2, pp. 287-306 (in Korean).
|
6 |
Kim, J. H. (2015). "A study on improvement of urban bus satisfaction factors using importance-performance analysis: Focus on Daejeon city." Journal of Social Science, Institute of Social Sciences Chungnam National University, Vol. 26, No. 2, pp. 49-64 (in Korean).
DOI
|
7 |
Lee, W. G. and Jung, H. Y. (2008). "Development about service level and evaluation model of urban bus information." Journal of the Korean Data Analysis Society, Korea Data Analysis Society, Vol. 10, No. 2(B), pp. 1175-1187 (in Korean).
|
8 |
Joseph, F. Hair., William, C. B., Barry, J. B. and Rolph, E. A. (2010). Multivariate Data Analysis 7th ed, Person, USA.
|
9 |
Lee, H. S. and Lim, J. H. (2015). SPSS 21 Manual, JHJBOOK (in Korean).
|
10 |
Ministry of Public Administration and Security (MOPAS) (2009). Customer response manual (in Korean).
|